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Hanoi City Palace Hotel

3.5 of 5 106 Hang Bong Street, Old Quarter | Hoan Kiem Dist, Hanoi 10000, Vietnam (Formerly Hanoi Elegance Sapphire Hotel)
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$25 including VOA
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Hanoi City Palace Hotel
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Hanoi City Palace Hotel
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1,003 reviews from our community

Traveler rating
    812
    167
    18
    5
    1
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190
477
93
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

On our first visit to Hanoi we stayed here and the service was excellent. From the time we got here, late at night to the time we left, the staff could not do enough to help us. Especially, Junny Pham, who answered all our questions, no matter how big or small. Rooms were clean, comfortable and spacious, breakfast was freshly... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We are very, very pleased with the service rendered and touring recommendations offered to us. My family stayed here for 3 nights and were extremely happy with the staff. The decor and location are also great!

Was this review helpful? Yes 1
eumundi
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Loved the place, we had a fantastic comfortable room at the front with a view over the busy street, the noise was mostly cut out by the double doors. The problem is the building work going on next door unfortunately for us it was against our wall and was jackhammers and noisy all day. ok if u plan on spending... More

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Geelong, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I love this hotel. I stayed here four years earlier and for three nights last week. The service is impeccable and the staff are highly attentive and, even more importantly, genial and go out of their way to assist in whatever way they can. Mr Phong Pham, the Manager, runs an excellent boutique hotel in a very convenient location in... More

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We used the Hanoi City Palace as a base whole we explored halong Bay and Sapa we the stayed here for 4 nights whole visiting Hanoi. The service was fantastic, everybody was very friendly and helpful even. While staying at the hotel we had 2 airport transfers, room service, a room upgrade, arranged to have some items delivered that we... More

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Wamberal, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was booked for us by tour agency and was the first hotel that we stayed in on our 5 week trip to Vietnam. We stayed here 4 nights. We were warmly greeted at the door and by the reception staff on arrival. Also greeted warmly at breakfast next morning and the level of enthusiasm of the staff never... More

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San Francisco, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hanoi City Palace Hotel is located in the center of the bustling old town part of Hanoi. Close to Hoan Kiem lake and many museums as well as great food (almost everywhere) and shopping for locals and tourists alike. I stayed four nights with my fiancé and was very pleased with the room, daily breakfast as well as the very... More

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The staff here were excellent, very accommodating and so very friendly and polite. Hotel in great location too. Once you get your bearings its so close to so many things. The lake is not to far for those who like to exercise in the morning, its a joy to see so many out and about at 6am. Lots of great... More

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Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

The Hanoi City Palace is a lovely little boutique hotel in a central place in the Old Quarter. We couldn't have asked for a better location, walking distance to French Quarter, Cathedral, Hoan Kiem ... It was great. All around the hotel are little coffee houses, with great cafe Sua Da. The breakfast at the hotel is good, recommend you... More

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Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located right in the heart of the Old Quarter, the hotel is beautifully situated for getting around this area. We loved every minute of our stay here - each and every one of the staff were friendly, very helpful and very professional. I cannot speak highly enough of these amazing young people! Our vegetarian food needs were catered for without... More

Was this review helpful? Yes 1
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Additional Information about Hanoi City Palace Hotel

Address: 106 Hang Bong Street, Old Quarter | Hoan Kiem Dist, Hanoi 10000, Vietnam (Formerly Hanoi Elegance Sapphire Hotel)
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hanoi City Palace Hotel 3.5*
Number of rooms: 18
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Also Known As:
Elegance 3 Hotel Hanoi
Elegance 3 Hanoi

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