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Kangaroo Hotel

Certificate of Excellence
71 Hang Luoc | Hoan Kiem, Hanoi, Vietnam
Hotel amenities
Kangaroo Hotel
Best prices for: 1 room 1 guest
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Ranked #11 of 173 Specialty Lodging in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
joebowie15
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266 reviews from our community

Traveler rating
    170
    61
    25
    7
    3
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7
58
39
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Hanoi was my first stop in Vietnam and the Kangaroo Hotel was excellent. Staff are extremely friendly, and the rooms are clean and spacious! Wifi throughout the hotel and breakfast is provided, which was delicious. Would recommend staying here as it is within good walking distance of Hoan Kiem Lake and the Old Quarter is right on the doorstep of... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Get what you pay for, and even includes lovely breakfast! Rooms are spacious, and service is beyond excellent- they are always willing to help! Only problem is a 12am curfew, however most places close at that time anyway. Enjoyed my stay here very much.

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Hanoi, Vietnam
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

i traveled in ha noi since Feb. In here, the staff is very helpful and friendly, service is good. The room is very clean and it have a big bathroom, breakfast is very good and the menu have more choice. I booked in here tour to travel to Halong bay 2 days 1 night, and miss Moon recomended to me... More 

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Hanoi, Vietnam
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

the room was big and as we asked, we got a room with window which was really great, the beds were comfortable, and the bad had hot shower, the breakfast was included and the staff was always helpful and very friendly, we booked the bus tickets to sapa with them and everything was quiet good and best price

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015 via mobile

Wonderful people. Helped us with everything we had needed. Booked for us good trips in good price. Resturant recomendation and they are the kindest people I have met.this is a true thing. So special to get with good people!!!!!!!!!!!!!!!! really greattt

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Corvallis, Oregon, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 8, 2015

I booked this hotel thinking it was affiliated with the Australian travel company Kangaroo Cafe and only realized after paying that it's not. Our room was loud, cramped and funky. There was continually water on the bathroom floor even tho we didn't shower while there. The staff was friendly, but there are better options close by for just a few... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 6, 2015

We only stayed here one night as our original hotel (Lucky Guesthouse 2) had an overbooking. But our stay at Kangaroo Hotel was really nice: good rooms, friendly staff and perfect location in the middle of the old quarter!

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Senior Contributor
31 reviews 31 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 17, 2015

Stayed here for a few nights, we booked cheap and didn't expect the Ritz, so was alright. Bog standard room, though clean.. Apart from the fridge which stunk of mould. We were put in a smaller twin room, which we didn't mind. Then moved the next day to a large twin, which a balcony and a view. Great upgrade! Though... More 

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Sheffield
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 12, 2015

Anna, who runs the Kangaroo Hostel, was absolutely amazing during my stay. She firstly upgraded me to a larger triple room as it was available during my stay... And also booked all of my trips and onward train travel for the following week. I went on a three day cruise around Ha Long Bay and she managed to get the... More 

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Oslo, Norway
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 10, 2015

Really, you can find a better place to stay. It's cheap, but you can get a lot better. When we got there our room was not ready, so we had to sleep one night at another "nicer" hotel (the real hanoi hotel). It was not nicer at all - cold and dirty. The next day we got our room. We... More 

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AnnaThu1990, Manager at Kangaroo Hotel, responded to this review

Dear Emilie, Thank you so much for your stay and your feedback about our hostel. First, Thank you about your good comments for our great tour services-good prices - good quality and our nice staffs We are very sorry about your uncomfortable stay with us.We consider that it is effort for us to improve and upgrade our hostel much better... More 

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