We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
2.0 of 5 Hostel   |   71 Hang Luoc | Hoan Kiem, Hanoi, Vietnam
Hotel amenities
Kangaroo Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Kangaroo Hotel to your Saves list
Ranked #9 of 162 Specialty Lodging in Hanoi
A recent review
5 of 5 stars reviewed 1 week ago
0Shelly0
Write a Review

251 reviews from our community

Traveler rating
    160
    58
    24
    6
    3
See reviews for
7
57
37
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (251)
  • Mar-May only
    (66)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (63)
All months
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel is located right in the middle of the old quarter of Hanoi Worth the money! The Wifi was very good, and computers are downstairs for free use. Clean beds and towels, really nice family, nice breakfast The stuff were extremely nice and helpful Anna and May were amazing and helped us with e v e r y t... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here two nights The service was so great. Every members are so nice and kind. And the room was so clean and neat. I don't know why other koreans don't come here. I'm soooo satisfied!

Was this review helpful? Yes
Melbourne, Australia
Contributor
19 reviews 19 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

When we arrived after a long day of traveling we were informed that our room wasnt ready as a late checkout was still in it. Not happy with this as they had our flight details so they knew when we were arriving. When 2 hours later it was ready it turned out to be a twin instead of a double... More 

Was this review helpful? Yes
AnnaThu1990, General Manager at Kangaroo Hotel, responded to this review

Dear Susane, First, thank you so much for your good comments about our awesome quality tour.we truly have all good tour and good prices for customers Besides, we also want to explain about room services .We hope that you can understand why the room was not comfortable as you want. It rained very heavily in a week before you arrived... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed in Kangaroo Hostel at first for one night and then went on a terribly bad Halong Bay tour for 3 days. Hostel wanted to help us to book our tour for Christmas but we thought we will find something cheeper somewhere else and we ended up in some random agency paying too much and getting a budget trip... More 

Was this review helpful? Yes
Cape Town, South Africa
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The moment we walked in the staff were attentive and friendly at this hostel, this is not what we found on our first nights stay in |Hanoi elsewhere. English was fairly well spoken and the room was spacious and neat. My only negative comment is that there is only a stair case which is relatively steep and we stayed on... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We booked Hanoi City Hostel but being told that it was full when we arrived and the staff took us to Kangaroo Hotel. +ve: The room was big and clean. Breakfast was good, menu included Western and Vietnamese choices. We booked HalongBay tour through them and the tour was nice! -ve: The hotel building is a bit old without lift.... More 

Was this review helpful? Yes
Dublin, Ireland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2014

My husband and I stayed here recently and it was really great value for money. I am always wary of booking tours through a hostel/hotel but we booked a halong bay tour and another day trip through the hostel and they were excellent. They really guided us on what ones were best and were very knowledgeable without being pushy at... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed December 13, 2014

We stayed here for 2 nights at the start of December 2014 and loved it here!! We got a private double room and it was massive for 2 people, we had loads of space for all of our stuff. The best aspect of this hostel is the owner, she is so so nice and so helpful!! We booked our ha... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed December 11, 2014

Kangaroo Hotel has made my stay extremely enjoyable. I especially love the young lady at the receptionist. She is always smiling and very helpful. She gave us tips to conquer Hoan Kiem area. Most importantly, she recommended us cheap tours outside of Hanoi and make everything comfortable. She helped us with our laundry and very miscellaneous stuff. Room is also... More 

Was this review helpful? Yes
Top Contributor
102 reviews 102 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 21, 2014

When we visited in Hanoi, unfortunately we didnt get room in kangaroo because they were full, but the amazing staff and the owners helped us to find another place and get us a good price. More than that we did the Sapa tour and Halong bay tour through the agency of the hotel and they were the cheapest. When we... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Kangaroo Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kangaroo Hotel

Address: 71 Hang Luoc | Hoan Kiem, Hanoi, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2 star — Kangaroo Hotel 2*
Number of rooms: 10
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, HostelWorld, HostelBookers, Hotels.com, Agoda, Despegar.com, Odigeo and Tingo so you can book your Kangaroo Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Room/suite (4)
Viewed
Dining (1)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay