We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Kangaroo Hotel

71 Hang Luoc | Hoan Kiem, Hanoi, Vietnam
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Kangaroo Hotel
View Map
Add Photo Write a Review

294 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    184
    70
    28
    7
    5
See reviews for
7
67
42
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (294)
  • Mar-May only
    (83)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (68)
All months
Puchong, Malaysia
Level Contributor
71 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

At first, we slept in room 404, which is at the very top. The room was alright, but doesn't have a bathtub.Lacking of elevator, we request to change room, still double bedroom, to 101, which is the lowest guest room, and we love it! We stayed in 101 for the remaining 3 nights. And there's a bathtub also, with working... More 

Was this review helpful? Yes
Israel
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in May for one week on and off in this place. We had some high expectations after reading reviews here, but overall were disappointed. Maybe because large percent of the reviews here were written by people who wrote only 1 review, (which makes everything a bit suspicious). Pros: they have a pickup service from the airport; good location... More 

Was this review helpful? Yes
Moon P, Người quản lý at Kangaroo Hotel, responded to this review

Thank you for taking time to write such a review about Kangaroo hotel. We are delighted that you appreciated a pickup service from the airport; good location in old city; cheap price; ok room; kept safe your backpacks when you travelled to Sapa and Halong Bay; allowed you to take showers before your tours. All feedback on tripadvisor is perceived... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Good location. Clean room. Great wifi. Friendly staff. Nice breatfast. Comfortable and feel happy. I really want to come back here again. Cheap price. The staff helpul for everything: book ha long bay tour, sapa and bus to hue!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

Had a pleasant stay at the Kangaroo Hotel. The staff was friendly and helped me with every need. They easily booked taxis for me and my friend to go to the airport. And every morning we enjoyed the simple and cheap breakfast menu. Cable tv when you want to relax with a movie after the long day of walking. Air... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm going to give short review about this hotel: - the room is clean - friendly staff- the receptionist will help you from booking a taxi, explain about the places of interest in hanoi -the location is strategic -near to mosque where you can find halal food there (especially for muslim backpackers like me) -good wifi service and provide free... More 

Was this review helpful? Yes 1
A TripAdvisor Member
3 of 5 stars Reviewed 3 weeks ago

I was staying 2 nights in this hotel. The workers there really nice, good service, they help you when you ask them. I also booked bus tickets to sapa from them, ms Moon (one of the managers or owner) said its their bus company. The bus was supposed to pick us up from the hotel and it was late for... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

If you are looking for a place where there is a mouse in your dirty old bedroom (and where the staff tells you to deal with it), where the breakfast (and the kitchen where it comes from) are disgusting, where the staff smiles at you but charges you twice the regular price for all the trips you book with them,... More 

Was this review helpful? Yes 1
Moon P, Người quản lý at Kangaroo Hotel, responded to this review

Dear Valued Guests, Thank you so much for staying with us and for taking the time to give us the comments. On behalf of Hanoi kangaroo Hotel management, I sincerely apologise for all the unexpected troubles! About trouble with the Rat: As you know that, the weather in Hanoi at this moment was quite bad(rain for long time), unfortunately our... More 

Reading, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 20, 2015

Extremely friendly and helpful staff always keen to offer maps, directions and advice. You can also book tours and transport through them - we booked a (very enjoyable) Halong Bay cruise and a train to Sapa, both reasonably priced. We were able to leave our luggage at the hotel when we went off for the cruise and on return we... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 17, 2015

It's Cheap, Clean, Comfy and Close to Everything! I had a great stay at Kangaroo Hostel for 3 nights. The staff is really friendly and willing to open the door for you when you're drunk and it's 3am! haha I could have given an "Excellent" score, but there's no elevator and I don't always enjoy being in lower floors, so... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed July 1, 2015

My boyfriend and I booked three overnight buses (to sapa and back and to hoi an) with this hotel. Not only did they give us really competitive rates for the bus, complimentary pick up service and reliable information, they also offered us a warm shower and place to store our bags in between each journey, EVEN though we were not... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (4)
Viewed
Dining (1)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hanoi hotels
0.3 mi away
May De Ville Backpackers Hostel
0.5 mi away
The Sanctuary Hostel
The Sanctuary Hostel
#3 of 197 in Hanoi
5.0 of 5 stars 34 reviews
0.4 mi away
Hanoi Youth Hostel
Hanoi Youth Hostel
#10 of 197 in Hanoi
4.5 of 5 stars 40 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Little Hanoi Hostel
Little Hanoi Hostel
#6 of 197 in Hanoi
4.5 of 5 stars 474 reviews
0.1 mi away
Hanoi Hostel
Hanoi Hostel
#11 of 197 in Hanoi
4.5 of 5 stars 248 reviews
0.7 mi away
Little Hanoi Hostel 2
Little Hanoi Hostel 2
#4 of 197 in Hanoi
4.5 of 5 stars 301 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay