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Kangaroo Hotel

71 Hang Luoc | Hoan Kiem, Hanoi, Vietnam
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Kangaroo Hotel
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Ranked #11 of 193 Specialty Lodging in Hanoi
A recent review
4 of 5 stars reviewed 1 week ago
Ashleigh_KS Reading, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
1 of 5 stars Reviewed yesterday NEW

If you are looking for a place where there is a mouse in your dirty old bedroom (and where the staff tells you to deal with it), where the breakfast (and the kitchen where it comes from) are disgusting, where the staff smiles at you but charges you twice the regular price for all the trips you book with them,... More 

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Reading, United Kingdom
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8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Extremely friendly and helpful staff always keen to offer maps, directions and advice. You can also book tours and transport through them - we booked a (very enjoyable) Halong Bay cruise and a train to Sapa, both reasonably priced. We were able to leave our luggage at the hotel when we went off for the cruise and on return we... More 

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Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

It's Cheap, Clean, Comfy and Close to Everything! I had a great stay at Kangaroo Hostel for 3 nights. The staff is really friendly and willing to open the door for you when you're drunk and it's 3am! haha I could have given an "Excellent" score, but there's no elevator and I don't always enjoy being in lower floors, so... More 

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London, United Kingdom
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My boyfriend and I booked three overnight buses (to sapa and back and to hoi an) with this hotel. Not only did they give us really competitive rates for the bus, complimentary pick up service and reliable information, they also offered us a warm shower and place to store our bags in between each journey, EVEN though we were not... More 

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Cairns, Australia
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9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The room was relatively nice and clean, we were in a double room that had a large comfortable bed, a fridge, a TV and an en suite bathroom. The shower in the bathtub was not so great with regards to power or temperature but other than that the place was good. The staff were very helpful and a very good... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Very good hotel with a good location in the center of hanoi, near everything : night market, hoan kiem lake, museums, etc. Good wifi, friendly and very helpful staff, good food, clean room, cheap prices and lot of options for tours and bus trips.

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1 review
5 of 5 stars Reviewed June 20, 2015

Me and my friend stayed here during our stay in Hanoi. The rooms were very clean and spacious. You have to climb a lot of stairs to get to your room, but it's worth it! The breakfast is served downstairs and it is delicious!! The staff is so friendly and helpfull. They arranged our ticket to sapa and our openbus... More 

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1 review
5 of 5 stars Reviewed June 19, 2015 via mobile

I and my friends stay 3 nights Kangaroo hotel and The good services, near the main road. The staffs are very nice and help us very much. We booked in the hotel tour Halong bay for 1 day. It is cheap and good. We felt happy when we stay here. If i come back vietnam next time, i will stay... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2015

Excellent budget accomodation. Great central location. Easy and cheap to book tours to Sapa and Halong Bay from the hotel. Caring and lovely staff, always ready to help. Rooms were well kept and air conditioned. Breakfast was great and included in the price. Close to all the great activities in Hanoi. The lake and old quarter are only a few... More 

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1 review
5 of 5 stars Reviewed June 10, 2015

Clean room, good service, the staff is helpful when we need. Easy to reach all the attraction. Provide value packages for tour. Will come to stay when back to hanoi. definitely will recommend to everyone. The breakfast is very delicious, I am very regretted that i miss one of the breakfast time because i wake up late. It is also... More 

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