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All 494 Hanoi hotels

Hanoi Capital Hotel

4 Hang But | Hang Bo, Hoan Kiem, Hanoi 844, Vietnam
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Ranked #331 of 494 hotels in Hanoi
A recent review
5 of 5 stars Reviewed November 13, 2011
Sheryn C Johor Bahru, Malaysia
  • Reviews (126)
  • Photos (5)
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126 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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  • English first
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English first
Roermond, The Netherlands
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 2, 2012

We booked this hotel for four nights through a travel agency at home. It was terrible. The room was very filthy, fungus in the bathroom and mildew on the walls. It almost smelled and felt like being in a swimming pool. The key broke while opening the lock. Reception told us that our booking didn't get through together with our... More

Was this review helpful? Yes 3
Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 26, 2012

Staying at this hotel was one of the worst experiences I've ever had with a hotel. You read about how people will swindle you, but you never really think it will happen to you...well it happened to us. Upon checkin at the Charming Hotel, the manager, Tony Hoang, informed us that the hotel's AC and hot water wasn't working, so... More

Was this review helpful? Yes 4
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 12, 2012

We ended up staying here after our hotel situation fell through when we landed. The airport recommended this hotel and we paid 25USD, one night for a 2 single bed room. When we got there, we ended up in a back room on the top floor (6th floor). The bathroom door didn't close all the way. The walls were a... More

Was this review helpful? Yes
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 8, 2012

Me and my boyfriend got to this hotel via some guy who told us he knew some good hotels in the area (when we arrived from the airport by bus). We went with him and really liked the hotel rooms. The prices were too high for us, so we bargained them down to 300 000 dong for a double room... More

Was this review helpful? Yes 6
Ekero, Sweden
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 18, 2012

Our stay at the hotel was barely OK. At the reception we had trouble finding who were staff and who were people just hanging around, nobody really seemed to care. But the room was clean and the bed was allright. The breakfast was a disaster, only cold rice and some noodles, no bread or butter. We tried to order an... More

Was this review helpful? Yes 3
Johor Bahru, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2011

Hotel rate value for money and has a very humble and ever willing to serve Manager - Mr Tony Hoang together with his team of good staff offering excellent service. The most touching part is Mr Tony arranged for his cook to come at 5.30 am to prepare breakfast for the 4 of us as we are leaving for the... More

Was this review helpful? Yes 1
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed October 16, 2011

The first floor room was as depicted on hotel web site, clean and serviced daily. However, there are a few problems which we found annoying. Even though Hang But is not a through street, the area is extremely noisy, as is the rest of the old quarter. The roar of motorbikes and the honking of horns - which seems to... More

Was this review helpful? Yes 2
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 5, 2011

Price was excellent, very affordable, maybe even on the cheap side!!And location was great, very convenient. 7 mins walk to DongXuan market and Hoan Kiem Lake. Staff were extremely helpful and friendly. Service was excellent. Rooms were clean and neat and nice. Totally worth every cent!!

Was this review helpful? Yes 2
Shah Alam, Malaysia
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 19, 2011

We really had an enjoyable trip to Hanoi, not once but twice!! We were very happy during our first visit to Hanoi old quarter and Halong bay last year. This year we were back again revisiting Hanoi besides making it to Sapa & Bac Ha market as well. Both the time we stayed at Hanoi Capital hotel and we really... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 17, 2011

A very comfortable hotel. Staff were friendly and helpful. The hotel is extremely clean . There is an elevator to service the floors above. Breakfast is delicious and the tour desk is serviced by staff that know their business. My husband and I stayed for 2 weeks and were looked after as if we were the only guests. Our children... More

Was this review helpful? Yes 2
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Additional Information about Hanoi Capital Hotel

Address: 4 Hang But | Hang Bo, Hoan Kiem, Hanoi 844, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
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Hotel & grounds (1)
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Official Description (provided by the hotel)
Hanoi Capital Hotel has 7 floors with 25 Boutique Rooms, accessed by an elevator and all our rooms are spacious and well-furnished rooms.Hanoi Capital Hotel offers you much more than a 3*** hotel. All the rooms in the hotel have wooden floors with big windows and are equipped with IDD telephone, air-conditioning, cable TV, refrigerator, DVD Player comfortable bathroom (bath and hot shower), hair-dryer, coffee and tea making facilities, ADSL Internet. Come to Hanoi Capital Hotel - you will be very satisfied with our outstanding service and experienced and enthusiastic staff. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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