The hotel is located in a quiet area, a bit outside of Hanoi's center and close to West lake. A taxi to the city center costs about 60,000 VND (4 USD).

The hotel is quite small with only a few rooms. It has been opened only in late 2007, so everything is new and in good condition. Some of the rooms do not have a window. The rooms are well equipped with aircon, minibar, in-room safe, telephone, comfortable beds and furniture. Overall, they were clean, but you could see some dust on some of the cabinets. The bathroom has a shower which occassionally overflooded due to bad/blocked drainage.

The front desk was staffed with two young and friendly girls during daytime who spoke good English. In the evenings/at night there was a guy who was also friendly but with very limited English communication skills. Next to the front desk there is a computer with internet access which can be used free of charge.

Overall we felt comfortable at this hotel which was... more