Came here after a disastrous experience at a nearby hotel (Hanoi Phoenix II). Very nice hotel with clean rooms and an elevator. Pros · lots of staff to help you, quite friendly · large dining area with buffet breakfast (see also cons) · rooms were large and clean, beds large and comfortable · provided personal care items…toothbrush, soap etc, nice... more

We booked a tour around Halong Bay with the tour operator downstairs in the hotel and when we told him we did not like our current hotel much, he offered to show us around his rooms. The hotel room was better than average for other hotels in Hanoi for the same price. The rooms are clean and a good size... more

First thing to say - this hotel is in the old quarter in Hanoi. The old quarter is dirty, noisy, permanently busy - crazy. So if you're looking for a standard western hotel experience, you won't find it in the old quarter - but staying at Gia Thinh you get a pretty good level of comfort and have the old... more

I chose this hotel as many people had raved about it. I could certainly not agree with the good reviews on this hotel. I stupidly requested a room with balcony...big mistake, only one person can stand on it and it is the noisiest room. I know that Vietnam has crazy traffic but there were no double glazing on these windows.... more

We arrived in Hanoi following a not so organized trip from Ha Long Bay and just wanted to start over. Fortunately we found Gia Thinh Hotel where Davis Duong was very helpful, one of the best. Davis, at the front desk had a tour table set-up and showed us his personal pictures of tours and we were pleased with the... more

I stayed at this hotel for 2 weeks having based my choice on previous reviews. First night I had a deluxe room - this was roomy (for the size of hotel) and clean but had moisture stains on the walls and ceiling (I believe the room was repainted during my stay after I changed rooms) and, worst of all for... more

The Gia Thinh is without a doubt the best hotel I have ever stayed at. Their rooms are outstanding with a personal computer in each room and the service is out of this world. Be sure to ask for a superior room if you stay there. At $30/night, it is absolutely worth it. more

Group of 7 of us (2 families), stayed in 4 rooms here in January. It is a lovely little clean hotel with basically good amenties. Good breakfast and very helpful staff. We had a room at the back and it was much quieter than the kids room at the front and I would recommend that you try to get a... more

The Gia Thinh is above satisfactory in every way. The property was clean and had some character. The staff are friendly and very helpful. The room size is just fine. We loved that they provided tons of fresh fruit each day, and in-room computer and the breakfast was nice. The location is wonderful and you have easy access to everything... more