nice hotel , friendly staff, excellent location in the old quarter . the only setback is, the room is a bit small, not much space to place your big luggage. other than that, for the money you pay , it is certainly worth the stay !

Let's start with the curb appeal. As we arrived it was dark and dangerous looking.Most businesses in the area were iron clad with security (metal) garage doors hiding whatever is inside. We rang the door bell buzzer and up the door came. The lobby was about 8 feet wide and 5 of those were filled with motor bikes (that's where... More

Booked a juniuor suite on the net ony to find the double glazing to keep out the noise was really just two panes of glass in the window with no vacuum in between. Room was noisy. Computer in the room dropped out after about 5 minutes use. Bed was very uncomfortable to sleep on. Suite room was advertised as "... More

This hotel has a great location and we were really impressed by the staff. They were all extremely friendly, they knew the area well and gave us good recommendations on restaurants to try and sights to see. We checked out on New Year's Eve (the day before the Tet new year), and while waiting around for our sleeper train that... More

We had the most enjoyable stay at this perfectly located hotel (2 min from Hoan Kiem lake and at the centre of the old town) in Hanoi. Our experience at this hotel just made our trip even better. Before we arrived I had been in touch with the manager Tony who was a great help in sorting out our pick-up... More

I wrote a similar review for the Hanoi Symphony Hotel. Many of these small hotels in downtown Hanoi probably offer the insane value for the money you spend. Gia Thinh hotel offers great service, good help from the staff in getting taxi rides (We needed one at an odd time to the airport), booking tours and whatever you may need.... More

My group was redirected to Gia Thinh from our originally booked hotel around the corner due to an electrical failure in one of the rooms. The rooms are lovely and spacious with a small balcony overlooking the street in front of the hotel. It is nice to wake up to the beeping and honking if you don't mind the noise.... More

As first time travellers to Hanoi we found this hotel to be an excellent old quarter hotel, priced very reasonably, with exceptional service which involved a genuine sense of host responsibility without being at all servile - just politeness, welcoming smiles and honesty. We had a room facing the street, yes it was noisy, but from the balcony we were... More

My friends and I (a big group of 8) had booked Hanoi Guesthouse for 2 nights. On our arrival, we were told that the air-con wasn't working so they will have to relocate us to their sister hotel, Gia Thinh Hotel which was just down the street. We were told that Gia Thinh was better and cost more, so we... More