We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 435 Hanoi B&Bs / inns

Vietface Hotel

3.0 of 5 Small Hotel   |   14 Chan Cam Street | Hoan Kiem District, Hanoi 84, Vietnam
Hotel amenities
Save Saved
You added Vietface Hotel to your Saves list
Vietface Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Ranked #77 of 435 Hanoi B&B and Inns
A recent review
4 of 5 stars Reviewed November 7, 2013
Tanya L Lennox Head, Australia
  • Overview
  • Reviews (21)
  • Photos (15)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (3)
  • Location
  • More
Write a Review

21 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Any
English first
Lennox Head, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 7, 2013

My daughter and I stayed here for 5 nights. This is my 3rd visit to this hotel. Its in a great location, only 5 minute walk to the night markets, 2 min walk to the lake and 1 min walk to church. Upon check in, I asked for another room as the one they had for us didn't have a... More

Was this review helpful? Yes 2
Melbourne, Australia
1 review
5 of 5 stars Reviewed May 7, 2013

I would like to thank all of the staff at Serendipity hotel for making our stay here a wonderful experience. This is our second time Elyssa has stayed here and first time for me. And we were made to feel very welcome. All the staff went out of their way to help us and nothing was too much trouble for... More

Was this review helpful? Yes
Bangkok, Thailand
1 review
5 of 5 stars Reviewed May 3, 2013

The hotel was clean and comfortable. The staff were very helpful and created a nice friendly atmosphere. The food was cooked well and fresh and very tasty. It is an excellent first stop stay to get your bearings. Facilities were very good and trips worth the money. We thoroughly enjoyed our stay and we would absolutely recommend this hotel to... More

Was this review helpful? Yes
15 reviews 15 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 3, 2013

We stayed here for 7 nights and the location is right in the middle of the old quarter. The hotel couldn't have been more helpful . It was my husbands 70 birthday while we were there and they even gave him a cake. We went out for dinner and when we came back it was in the room along with... More

Was this review helpful? Yes
Top Contributor
50 reviews 50 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 24, 2012

This hotel is located in a small street in the old city, near to the church. When you enter this area for the first time, you will feel like "suffocated", but its only for 1 day. Rooms are very spacious with heavy wooden furnitures. The staff are very friendly, the receptionist lady can speak reasonably good English and she arranged... More

Was this review helpful? Yes
Top Contributor
53 reviews 53 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 7, 2011

This hotel locates in the small alley, with clean room and incredibly cozy bed. So it's not noisy (different from some other hotels in this city). It sit just 2 streets next to the church, with a lot of designer shops, and near the lake too. The staff gave me a lot of help on buying stuffs for my kid... More

Was this review helpful? Yes 2
Penang Island, Malaysia
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 7, 2011

I had booked directly to stay with Trung Nam Hai Hotel. Apart from 5 rooms, I had booked return airport transfers. We had a great time and weather was great in Ho Chi Minh City and looking forward to Hanoi. Our domestic flight from HCMC was smooth and was surprised to hear inflight that temperature was 10C. We enjoyed 19C... More

Was this review helpful? Yes 1
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 24, 2011

We spent 3 nights (family with 2 children) in the Vietface Hotel. It is centrally located in the heart of the old town. The room was spacious, very clean and seemed to be brand new. We booked 3 days Halong Bay there as well (Christina Cruise, which we can highly recommend) and enjoyed that trip greatly. So, 5 points from... More

Was this review helpful? Yes 1
Helsinki, Finland
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 12, 2011

In this hotel everything worked as expected. Friendly staff, good room, pretty good location. Nothing to complain.

Was this review helpful? Yes
Top Contributor
53 reviews 53 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 5, 2011

I was there just for a short trip, 1 night. Everything was over expectation. The room was clean and brand new. Staff super friendly offer me a warm welcome drink. This hotel is near Madam Hien, a good restarant, and a very interesting walk (nice shops) to the lake. Love it!

Was this review helpful? Yes 3
Owners: What's your side of the story?
If you own or manage Vietface Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Vietface Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Vietface Hotel

Address: 14 Chan Cam Street | Hoan Kiem District, Hanoi 84, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Vietface Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Otel so you can book your Vietface Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

15 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (8)
Room/suite (7)
Dining (1)

Management photos: Courtesy of the property manager

All management photos (8)
Hotel & grounds (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Hanoi with
any amenities


Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Class
Official Description (provided by the hotel)
Trung Nam Hai 2 Hotel is located at the centre of Old Quarter Hanoi that is convenient for guests to spend few minutes on walking to the area’s interesting sites and landmarks. Returned Sword Lake, Ngoc Son Temple and St. Joseph Cathedral are among the most beautiful attractions in the area. Restaurants serving Western and traditional Vietnamese food can also be reached within a short distance. As for the nightlife, the outdoor night market is merely five- minutes walk away. Trung Nam Hai 2 Hotel is a new modern building with elevator. All rooms in our hotel have wooden floors and are equipped with air conditioning, cable TV, refrigerator, safe box, private bathroom with bathtub and shower, hair-dryer, working table and free wireless internet access. Come to Trung Nam Hai 2 Hotel, you will be very satisfied with our standing services, experienced and enthusiastic staff. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from Vietface Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer