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Hanoi Street Hotel

1a Ngo Hang Bong Street | Hoan Kiem Dist., Hanoi +844, Vietnam
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Hanoi Street Hotel
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Ranked #189 of 519 Hotels in Hanoi
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70 Reviews from our TripAdvisor Community

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Traveler rating
    39
    27
    1
    2
    1
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12
19
7
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • All months
    (70)
  • Mar-May only
    (24)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (21)
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1 review
5 of 5 stars Reviewed June 11, 2015

Room size : okay, Not very clean(it's old, just that's why) but well organized, good breakfast. I stayed Hanoi street hotel just for 1 night. Firstly, I was looking for some place close to train station because I planed to arrive Hanoi from Sapa by night train around 5am, and It was close enough. I didn't check in directly(it was... More 

Was this review helpful? Yes
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear Ms N/a, Thank you so much for taking your time to send us your feed back. I was very delighted to know that you had good feelings and experiences about us during your recent stay at Hanoi Street Hotel. And much happier that we - all the staffs helped you a lot during your stay. All your comments will... More 

jakarta
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

I feel home staying at Hanoi Street Hotel. Ms Van and her staffs are very helpful. They try their best to accommodate the need for the guest. I have never stayed in any hotel where the owner and staff are very attentive. Since the beginning, Ms Van has helped me with the arrangement of my trip and she is also... More 

Was this review helpful? Yes
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear Wahyuni First of all, we are delighted to have you with us on your recent trip. And much happier that you enjoyed and felt like home staying with us at Hanoi Street Hotel We would like to thank you for writing your review on our TripAdvisor page and for your recommendation to other travelers. Thank you once again for... More 

Bucharest
Level Contributor
3 reviews
4 of 5 stars Reviewed May 19, 2015

The family owned hotel is situated in the old centre of Hanoi, on a what I would call a "food-street" and is a good choice for low budget travelers. The furniture is a bit old, but the rooms are clean and large. The owner, Mrs. Van and her staff are truly wonderful people, always very helpful and welcoming. They made... More 

Was this review helpful? Yes
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear, Thank you for spending your time on writing review on TripAdvisor. We were very happy to read that you felt pleased and enjoyed your stay at Hanoi Street Hotel. Your compliments and support are motivation for us to keep trying our best to provide guests with better and better services. Once again, thank you for sharing your feeling about... More 

Bucharest, Romania
1 review
4 of 5 stars Reviewed May 19, 2015

I stayed with another 4 friends at this hotel and we all enjoyed the time there very much. The staff and Mrs. Van were very friendly and hospitable and attending to your every need. They make you feel as if you were at home and, if you are lucky, you might even get Mrs. Van to cook you an authentic,... More 

Was this review helpful? Yes
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear HCorina, Thank you so much for staying at Hanoi Street Hotel on your vacation with friends. We are pleased that you and your friends enjoyed everything in your stay with us Thank you for leaving comments on our amenities, room service, and staff. Your feedback and compliment are our great motivation to keep striving for a much better service.... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

We found this by chance while roaming the streets. First place we had wasn´t really nice and this was a completely different experience. Helpfull staff, good breakfast and great support at planning tours. Would definetely go there again - so said by everybody else I met at breakfast. Some coming for over a decade!

Was this review helpful? Yes 1
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear Jan H, Thank you so much for leaving review of Hanoi Street Hotel on TripAdvisor. We were very happy to know that we brought you good experiences in your stay with us. Your satisfaction is the motivation to keep us moving forward. Once again, we would like to thank you for taking the time to share your thoughts, and... More 

Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed March 13, 2015

I've been staying at this hotel every time I went to Hanoi, for several years. The owner and her staff were very friendly and went out of their way to make sure guests are well looked after. My sister in law had a sore throat and after giving her a cup of lemon tea, they offered to bring another one... More 

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adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear Traveller2506, First of all, we would like to express our sincere appreciation to you for choosing Hanoi Street Hotel on your recent trip. We would also like to thank you for spending your precious time leaving us your comments and suggestions. We are glad to hear that you had a comfortable stay with us. We are also glad that... More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 28, 2014

Really helpful English speaking hotel owner. Comfortable modern room with attention to detail. good clean working bathrooms and great breakfast noodles. Located on a foot traffic only lane filled with street side reasturants. Easy walk to everything 'tourist' in Hanoi. Thanks for a good stay, hanoi street hotel.

Was this review helpful? Yes 2
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear Cerideout, On behalf of Hanoi Street hotel, I would like to thank you for spending your precious time to give us your review and feedback. I also appreciate your recommendation to other travelers. Thank you for choosing to stay on your vacation. I am glad to see that you enjoyed and satisfied all our services. I am looking forward... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 3, 2014

We had a perfect stay at this family hotel. Initially we only planned to stay here 1 night. But while we where on our way to halong bay, the overnight stay on the boat was canceled due to the typhoon. When we got back late in the evening and stepped out of the tour-van, a boy and a girl friendly... More 

Was this review helpful? Yes
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear Lian A, Thank you for choosing Hanoi Street Hotel on your trip to Vietnam. We also appreciate your review and recommendation to other visitors. We are glad to see that you like our breakfast and services We are also glad that you enjoyed your stay with us and feeling right at your home We are looking forward to welcoming... More 

Hanoi, Ha Noi, Vietnam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 19, 2014

Hanoi Street Hotel is my favorite place to stay in the city center. It's just around 1 km from Hoan Kiem Lake, and located right on the special food corner "Tong Duy Tan". Every single detail from the amenities, room services, and breakfast makes me fully satisfied. The hotel owner is very open and friendly, she is perfect at cooking... More 

Was this review helpful? Yes
adminfdlr, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear Spring P, Thank you for choosing to stay with us. We are so pleased to read that you enjoyed your stay and would not hesitate to recommend us. We look forward to welcoming you back on many future occasions. Kindest regards, Ms Giang Customer Relations Specialist @Hanoi Street Hotel More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed October 17, 2014

This hotel was recommended to us by the Hanoi Sky hotel because they were full when we tried to book another night. The lights were only accessible from one of the beds in our twin room, and one of the lights was broken. Exposed (although I think safe) wires in the room. Temperamental air con. Strange noise periodically throughout the... More 

Was this review helpful? Yes
adminfdlr, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear LoisR, Warmest Greeting from Hanoi Street Hotel! Thank you for taking the time to write comment on Tripadvisor. Firstly, let me offer our sincerest apologies for the shortfalls in our service. Your comments about the experience have been well noted, where we will take measures to revise and improve. We sincerely recognize and assure our readers that we will... More 

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