We arrived at 4.30am from Sapa where staff opened up and gave us an early check in ($10). This was needed as no one had slept the night before. The upgrade we received was excellent, although the bathroom could do with a shower curtain. When we left after a snooze at 10am we were kindly met by a lovely lady... More

A must stay if you are visiting Hanoi. I spent a week at Sunshine Suite Hotel. I really enjoyed my stay, the room and bathroom were spacious. Madam Nuong and the whole staff is friendly and helpful. I will be staying at this hotel again.

This is a brilliant little budget hotel right in the centre of Old Town Hanoi. It is spotless and very well run, the staff are exceptionally friendly, caring and helpful, and the rooms (especially those in the higher categories) are excellent value, with all the amenities you would expect from a much more expensive hotel: Aircon, PC with free internet,... More

I am a little sceptical of some reviews of this hotel (and others) who claim it is amazing and perfect etc. The hotel was basic, cheap and good location in the old quarter as I am sure many others are. Breakfast was average, beds I found to be hard but not bad for the price range really. Hotel transfer was... More

I stay here for almost 3 weeks long . Hotel is clean ,cheap , staff is so happy to help you any time . my room is spacious and has a window seeing the street . Great buffet breakfast too . Hotel is in the center , so easy to take step to go around . 5 minutes by walk... More

I chose to stay at La Citadelle as it was a good location and it did not disappoint. The rooms were both clean and comfortable, so you could get a good nights sleep. The staff were friendly and very helpful and willing to go the extra mile to help if needed. They even offered to have my shirts washed and... More

Every time I come back to Hanoi, I try to check what's new on the hotel scene and this time I decided to go for La Citadelle. It's a brand-new addition to the Old Quarter, so it's still spotless and really pleasantly run. My room was large and comfy and had all the amenities required, including air con. They have... More

This was our 3rd stay at this Hotel---and we are coming back again next year in October. .The service is outstanding--,breakfast is very good and the Location most conveniant In the Old Quarter.All staff are extremely helpfull--we are now feeling that we are part of the "Sunshine Hotel -Family"--It was also nice to meet up with Mrs Moon again who... More

Excellent!!! Alex and Khuong were brilliant hosts and complete gentlemen! They were always very helpful and willing to organise our trips for us. The room we stayed was very comfortable, clean and the mini-bar always stocked up with Freezing cold Water, cokes and Beers! The Restaurant was very clean and the breakfast waitress was outstanding. We were very happy to... More