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All 494 Hanoi hotels

La Citadelle de Hanoi Hotel

86 Ma May Street | Hoan Kiem Dist., Hanoi 10000, Vietnam (Formerly Sunshine Plaza Hotel)
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86%
Ranked #209 of 494 hotels in Hanoi
A recent review
4 of 5 stars Reviewed September 20, 2012
pauld manchester, england
  • Overview
  • Reviews (52)
  • Photos (20)
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  • Room tips (5)
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52 people have reviewed this hotel

Traveler rating
    16
    23
    8
    2
    3
See reviews for
9
21
8
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
manchester, england
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 20, 2012

Stayed on two seperate occasions in June 2012, each for a couple of nights. All the hotels are around $25 p/n on Ma May Street and having checked out a few of them this was good value. We stayed in a room to the front which looked out onto the street. There was some street noise in the day but... More

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Hobart, Australia
1 review
5 of 5 stars Reviewed June 8, 2012

We arrived at 4.30am from Sapa where staff opened up and gave us an early check in ($10). This was needed as no one had slept the night before. The upgrade we received was excellent, although the bathroom could do with a shower curtain. When we left after a snooze at 10am we were kindly met by a lovely lady... More

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Vietnam
1 review
5 of 5 stars Reviewed May 11, 2012

A must stay if you are visiting Hanoi. I spent a week at Sunshine Suite Hotel. I really enjoyed my stay, the room and bathroom were spacious. Madam Nuong and the whole staff is friendly and helpful. I will be staying at this hotel again.

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Brussels, Belgium
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 24, 2012

This is a brilliant little budget hotel right in the centre of Old Town Hanoi. It is spotless and very well run, the staff are exceptionally friendly, caring and helpful, and the rooms (especially those in the higher categories) are excellent value, with all the amenities you would expect from a much more expensive hotel: Aircon, PC with free internet,... More

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Perth, Australia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 20, 2012

I am a little sceptical of some reviews of this hotel (and others) who claim it is amazing and perfect etc. The hotel was basic, cheap and good location in the old quarter as I am sure many others are. Breakfast was average, beds I found to be hard but not bad for the price range really. Hotel transfer was... More

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Orchard Road
2 reviews
5 of 5 stars Reviewed March 25, 2012

I stay here for almost 3 weeks long . Hotel is clean ,cheap , staff is so happy to help you any time . my room is spacious and has a window seeing the street . Great buffet breakfast too . Hotel is in the center , so easy to take step to go around . 5 minutes by walk... More

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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 21, 2012

I chose to stay at La Citadelle as it was a good location and it did not disappoint. The rooms were both clean and comfortable, so you could get a good nights sleep. The staff were friendly and very helpful and willing to go the extra mile to help if needed. They even offered to have my shirts washed and... More

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Lyon
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 20, 2012

Every time I come back to Hanoi, I try to check what's new on the hotel scene and this time I decided to go for La Citadelle. It's a brand-new addition to the Old Quarter, so it's still spotless and really pleasantly run. My room was large and comfy and had all the amenities required, including air con. They have... More

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HanoiCitadelle, Owner at La Citadelle de Hanoi Hotel, responded to this review

Dear sir , On behalf of all hotel staff and management team of La Citadelle Hanoi hotel , I would like to thank you very much for your stay recently and we are so happy that you sastified with us . We all remember your advise and will improve our service to its more perfect . We do look forward... More

Sydney, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 26, 2011

This was our 3rd stay at this Hotel---and we are coming back again next year in October. .The service is outstanding--,breakfast is very good and the Location most conveniant In the Old Quarter.All staff are extremely helpfull--we are now feeling that we are part of the "Sunshine Hotel -Family"--It was also nice to meet up with Mrs Moon again who... More

Was this review helpful? Yes 3
London, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 9, 2011

Excellent!!! Alex and Khuong were brilliant hosts and complete gentlemen! They were always very helpful and willing to organise our trips for us. The room we stayed was very comfortable, clean and the mini-bar always stocked up with Freezing cold Water, cokes and Beers! The Restaurant was very clean and the breakfast waitress was outstanding. We were very happy to... More

Was this review helpful? Yes 5
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Additional Information about La Citadelle de Hanoi Hotel

Address: 86 Ma May Street | Hoan Kiem Dist., Hanoi 10000, Vietnam (Formerly Sunshine Plaza Hotel)
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
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Also Known As:
Hotel Sunshine 2
Sunshine 2 Hanoi

20 photos of this hotel

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Hotel & grounds (3)
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Other (6)

Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#25 Best Value Hotel in Hanoi
Official Description (provided by the hotel)
Welcome to La Citadelle De Hanoi hotel! This new 3 star hotel is centrally located in the heart of Old Quarter with 28 luxurious rooms and suites, 8 floors with elevator. Hotel is nearby everything you might need for your stay in Hanoi with local & Western restaurants, markets, souvenir shops, banks, tour agents ...And it takes you only 5 minutes walking to Hoankiem Lake, to Water Puppet theatre or Ngoc Son Temple and the night market at Hang Ngang – Hang Dao Str. All rooms are well & modern - designed for the most convenience and comfortable stay. Rooms have Air conditioner, PC connect to internet inside every room, free use of WIFI and cable internet are available throughout hotel, cable flat - TV, IDD phone, Hot & Cold shower, safety box. Our nice Vietnamese restaurant serving a variety of buffet breakfast with both local Vietnamese food, Hanoi typical food and also many Western Cuisine. Guest should try also our many kind of Rice Noodle soups and vermicelli noodles and a lot of kind of Vietnamese food made by our skilled chef and cook team. ... more   less 
Number of rooms
28

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