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Hotel class 3.0 of 5
85 Ma May St | Hoan Kiem District, Hanoi 10000, Vietnam
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Reviews you can trust

95% Recommend
4.5 of 5 stars 369 reviews
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5 of 5 stars
pourpint   1 contribution
Los Angeles
Nov 14, 2009 | Trip type: Family New
2/3 found this review helpful

The hotel staff was unbelivably helpful. After we flew in, they helped us book other hotels, flights, even a one night cruise in Halong Bay. Also, all the cabs and shuttles we needed. The rooms are very clean, nice, and quiet. Our room became a really nice home base, or escape from all the excitement and craziness of the city.... more

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5 of 5 stars
photostoryteller   7 contributions
Nov 14, 2009 | Trip type: Solo travel New
3/3 found this review helpful

The Elegance 2 Hotel earns their continually positive Trip Advisor rating. Mr. Binh, the general manager, is often greeting his guests in the lobby. I stayed twice this month at Elegance 2 after staying in Elegance 3 twice last year. I like the Deluxe Room -ending in 05. It is spacious and the shower was GREAT! The staff is knowledgeable... more

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5 of 5 stars
JacquieP   11 contributions
Wellington NZ
Nov 13, 2009 | Trip type: Family New
3/3 found this review helpful

We arrived into Hanoi by train at 4 am in the morning and by 4.30am we were knocking on the hotel door and waking up the night staff. They were very friendly and as they were fully booked they offered us the use of a room at Hanoi elegance 1 just a 1 minute walk around the corner. We were... more

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5 of 5 stars
NigelBPS   1 contribution
Phnom Penh
Nov 13, 2009 | Trip type: Family New
2/3 found this review helpful

The Hanoi Elegance 2 is a breath of fresh air in a crowded city. Amazingly, they maintain a sense of tranquility, even though they are located in the thick of the Old Quarter. While motos buzz around narrow polluted streets, the staff helpfully gives suggestions, calls taxi cabs, and thinks of the needs of the customer (and not the hotel).... more

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5 of 5 stars
EveBordeaux_France   8 contributions
Bordeaux, France
Nov 11, 2009 | Trip type: Couples New
2/2 found this review helpful

we spent 10 days in E2 hotel and all the reviews were true. The staff is courteous, friendly at all times. The room (choose the back ones since Hanoi is terribly noisy) was immaculate. We enjoy all the fresh fruit at breakfast. We booked a cruise for Ha Long Bay following the recommandation of the manager as well as a... more

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5 of 5 stars
YankinMelbs   1 contribution
Melbourne
Nov 8, 2009 | Trip type: Couples
2/2 found this review helpful

We tried booking into HE4 after reading the reviews on trip advisor but they were booked and they had a room for us at HE2. I could not have been more pleased with the staff, our room and the location. The hotel and our room are spotlessly clean and this place is a deal for the price. We would definitely... more

great hotel
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4 of 5 stars
ctwynne   1 contribution
dublin
Nov 7, 2009 | Trip type: Friends getaway
1/1 found this review helpful

Great place, ideal location - . Lovely room with ensuite and good shower and nice decor. great breakfasts and wonderful staff I would higly reccommend more

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5 of 5 stars
KimberlyLiz   9 contributions
Berkeley
Nov 5, 2009 | Trip type: Couples
1/1 found this review helpful

Great hotel, great location, great service, great breakfast. We could not have asked for more. One of us even ended up being sick (not from the hotel) and they recommended a fantastic clinic, offered to send up food and were all around accommodating. Our only complaint was the super hard sell by staff of a trip to Ha Long Bay.... more

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5 of 5 stars
jbuswellchar   1 contribution
Berkeley
Nov 5, 2009 | Trip type: Couples
3/3 found this review helpful

We stayed at at least 4 other hotels during our roughly 3 weeks in Vietnam and this hotel was far and away the best place we stayed. Not only was the room beautiful and the location ideal (and the location was RIGHT in the old quarter with great dining and things to do right outside), but the staff were some... more

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4 of 5 stars
TonyfromUK   3 contributions
UK
Oct 31, 2009 | Trip type: Couples
2/2 found this review helpful

I loved our stay in this hotel. I would recommend emailing the hotel and arranging airport pick up - which we did a couple of weeks before our visit. Thsi worked very smoothly. The hotel is in a briliant location in the old quarter. This is a very busy area - and the traffic and bikes are very frantic. Take... more

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Hanoi Elegance 2 Also Known As

  • Elegance 2 Hotel Hanoi
  • Hanoi Elegance 2 Hotel
Address: 85 Ma May St | Hoan Kiem District, Hanoi 10000, Vietnam