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All 403 Hanoi B&Bs / inns

Heart Hotel

11B Hang Hanh | Hoan Kiem, Hanoi 10000, Vietnam
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Heart Hotel

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Ranked #66 of 403 Hanoi B&B and Inns
A recent review
4 of 5 stars reviewed 2 days ago
U1117DORandy Half Moon Bay, California
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70 people have reviewed this hotel

Traveler rating
    20
    31
    13
    2
    4
See reviews for
11
38
9
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Half Moon Bay, California
1 review
4 of 5 stars Reviewed 2 days ago NEW

Enjoyed my 8 nights here on the top floor with a view of Hoan Kiem Lake. Nice restaurants nearby. At my request staff booked 2 day trips to nearby sites and the tours were pleasant and reasonably priced. Excellent location on a quiet street in the Old Quarter. Highly recommended.

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Hoi An Vietnam
Contributor
11 reviews 11 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in Hanoi quite a few times and always enjoyed the Hoan Kiem lake area so splashed out a bit ( not a lot ) for a lake view room on the top floor. And in spite of the rain it was great, Room itself was a bit on the small side but comfortable and also had a safe. Good... More

Was this review helpful? Yes 1
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Heart Hotel on the only quiet street in all of the old and scenic Hoan Kiem Lake district of Hanoi. I loved everything about my experience there. It reminded me of the first time I went to Paris in the late 70's and stayed in the Latin Quarter. Even the price was about the same.... More

Was this review helpful? Yes 1
Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Was thinking of staying in a budget hotel in the center of the Old Quarter, but decided on this hotel instead and paying bit more for a lake view room. So glad I did. It is just at the fringe of the chaos of the Old Quarter yet still very central. Just across the road to Hoan Kiem Lake, and... More

Was this review helpful? Yes 3
Anchorage, Alaska
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 24, 2014

I have stayed at the Heart Hotel in Hanoi many times for many years. Great location and great service and staff. Close to all the areas you want to see and due in Hanoi. The breakfast in the morning is very good John Lund

Was this review helpful? Yes 2
Quebec City, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 20, 2014

This hotel is well located in the heart of Old Hanoi as it's name suggests. The atmosphere is unique and the staff is attentive. I liked the night market who beginning to thursday to sunday every week. This hotel organise the better teck at the world - Sapa - Halong Bay, The staff listen your desire and organises everything. I... More

Was this review helpful? Yes 2
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2014

We booked this place directly through their website and organized an airport pickup. We were a bit nervous as we had never been to Vietnam before, but they made everything so easy, couldn't have been happier. They were waiting for us right outside the airport to pick us up and take us to the hotel. Driver was super friendly and... More

Was this review helpful? Yes 2
Olympia, Washington
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 10, 2013 via mobile

We were very pleased with this unpretentious, centrally located facility. The site was great for walking around the lake, feeling a part of a neighborhood and being close to shopping areas. The staff were attentive without being obnoxious. On one occasion the manager on duty realized that we had not been charged a fair rate by a cab driver and... More

Was this review helpful? Yes 2
Christchurch, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 5, 2013

We loved this hotel. It is in the heart of the Old Quarter but in a quiet street. Rooms are comfortable and clean. The pho for breakfast was some of the best we had in Vietnam. The icing on the cake however for us was the service especially from Hien Pham at the front desk who went over and above... More

Was this review helpful? Yes 2
Shanghai, China
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 29, 2013

I stayed there for 3 nights, and after the staff accepted that sometimes even women travel alone all was easy. Ms Phuong at the front desk is very helpful with everything, and a little more efficient than her male colleagues, but they were all nice. Breakfast is simple, but ok. I had booked the lake view room (602) which was... More

Was this review helpful? Yes 3

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Additional Information about Heart Hotel

Address: 11B Hang Hanh | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
Ranked #66 of 403 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Located in the heart of the famous ancient quarter of Hanoi, Heart hotel is one of the most elegant and luxurious hotels in Hanoi. Stay here visitors could enjoy not only beautiful and romantic view, exciting and traditional life style but also the perfect services and facilities provided. ... more   less 
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