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Hanoi Senses Hotel

10 Thanh Ha Street, Hanoi, Vietnam (Formerly City Gate Hotel)
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Hanoi Senses Hotel
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106 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
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    (27)
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    (44)
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Corvallis, Oregon, United States
1 review
4 of 5 stars Reviewed January 19, 2015

Our family (including adopted son from Vietnam) visited Hanoi area for a week to explore and establish contacts and relationships in his home town. We had the very good fortune to choose this hotel. It is sited at the Old Gate near the main market, easy walking distance to central old town and restaurant sections. Our room was typical for... More 

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Gyeongsangbuk-do, South Korea
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 1, 2014

This hotel was THE worst I've ever had to stay at and the staff was simply HORRIBLE. First of all, my friends and I arrived there around 10pm and BEFORE I even had a chance to hand them my reservation from agoda- the man told me that they thought we had cancelled both rooms. He never checked it on the... More 

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Travelers are raving about these Hanoi hotels

Adelaide, Australia
Level Contributor
34 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed August 23, 2014

I stayed there for 3 nights during August 2014. Hotel is pretty standard but excellent on budget. Very close to the markets and the hanoi gate. I strongly recommend to do transactions in cash ( ****cash talks in Vietnam ******). Avoid credit cards as there were issues for me!!!!

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Stellenbosch, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 13, 2014

Awesome hotel for backpackers or budget travelers. Rooms are clean and not cramped. The staff were helpful and friendly, speaking a good level of English helped a lot. The breakfast left room for improvement but for the price you pay for accommodation and breakfast included I cant fault them. I will definitely be back when I return to Hanoi.

Was this review helpful? Yes 5
Parramatta, Australia
Level Contributor
436 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 1,544 helpful votes
4 of 5 stars Reviewed February 10, 2014

Even though we were not booked to stay here at the Sense Hotel for another few days the staff at the hotel allowed us to store our heavy backpacks for 2 nights while we went to Sapa which was several hundred kms away. The hotel did not charge us any extra fee or even ask for a tip, they were... More 

Was this review helpful? Yes 4
Vernon, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed February 3, 2014

I will preface this review by saying that the hotel staff were exceptionally friendly and helpful. This improved our stay somewhat. However, upon checking into the room we noticed it was very dirty. This included blood on the floor and the sheets of the bed. Further, the bathroom and the rest of the room were disgusting, as if they had... More 

Was this review helpful? Yes 1
Copenhagen, Denmark
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed February 1, 2014 via mobile

Stayed 2 nights with my family in late December. The location is great and the staff very nice and helpful. The bathroom in my room stank and even though I was moved to a different room the next day, the bathroom still stank. Also, no bathroom curtains. My parents asked for extra blankets as their room was on the top... More 

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cape town
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 24, 2014

This hotel is a great hotel, situated in the middle of Hanoi center and within walking distance of many places to visit and eat. My room was perfect, exactly what I was expecting and I was well looked after by staff. I would recommend this hotel to anyone looking for a reasonably priced room for a couple of nights in... More 

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Cape Town Central, South Africa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 17, 2014

Excellent hotel. From the moment you walk in you are treated with great care and respect. The staff are helpful, friendly, speak good English and are always smiling! The room was well sized, clean and had all I needed for my short stay. It is located in the middle of the "touristy" area (old quarter) and is within walking distance... More 

Was this review helpful? Yes 3
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed January 16, 2014

I have stayed at this hotel several time whilst touring around Vietnam and have nothing but good things to say about it. A wonderful location in the heart of the old quarter. The rooms are clean and the best are comfortable but the jewel in the crown is the exceptional staff. Always quick to help, thier big smiles brighten any... More 

Was this review helpful? Yes 2
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