We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hanoi Senses Hotel

10 Thanh Ha Street, Hanoi, Vietnam (Formerly City Gate Hotel)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hanoi Senses Hotel
Professional photos View all
Hanoi Senses Hotel
Hanoi Senses Hotel
Hanoi Senses Hotel
Write a Review

104 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Gyeongsangbuk-do, South Korea
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 1, 2014

This hotel was THE worst I've ever had to stay at and the staff was simply HORRIBLE. First of all, my friends and I arrived there around 10pm and BEFORE I even had a chance to hand them my reservation from agoda- the man told me that they thought we had cancelled both rooms. He never checked it on the... More 

Was this review helpful? Yes 1
Adelaide, Australia
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 23, 2014

I stayed there for 3 nights during August 2014. Hotel is pretty standard but excellent on budget. Very close to the markets and the hanoi gate. I strongly recommend to do transactions in cash ( ****cash talks in Vietnam ******). Avoid credit cards as there were issues for me!!!!

Was this review helpful? Yes
Stellenbosch, South Africa
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 13, 2014

Awesome hotel for backpackers or budget travelers. Rooms are clean and not cramped. The staff were helpful and friendly, speaking a good level of English helped a lot. The breakfast left room for improvement but for the price you pay for accommodation and breakfast included I cant fault them. I will definitely be back when I return to Hanoi.

Was this review helpful? Yes 5
Parramatta, Australia
Top Contributor
430 reviews 430 reviews
151 hotel reviews
1,425 helpful votes 1,425 helpful votes
4 of 5 stars Reviewed February 10, 2014

Even though we were not booked to stay here at the Sense Hotel for another few days the staff at the hotel allowed us to store our heavy backpacks for 2 nights while we went to Sapa which was several hundred kms away. The hotel did not charge us any extra fee or even ask for a tip, they were... More 

Was this review helpful? Yes 4
Vernon, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 3, 2014

I will preface this review by saying that the hotel staff were exceptionally friendly and helpful. This improved our stay somewhat. However, upon checking into the room we noticed it was very dirty. This included blood on the floor and the sheets of the bed. Further, the bathroom and the rest of the room were disgusting, as if they had... More 

Was this review helpful? Yes 1
Copenhagen, Denmark
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 1, 2014 via mobile

Stayed 2 nights with my family in late December. The location is great and the staff very nice and helpful. The bathroom in my room stank and even though I was moved to a different room the next day, the bathroom still stank. Also, no bathroom curtains. My parents asked for extra blankets as their room was on the top... More 

Was this review helpful? Yes
cape town
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 24, 2014

This hotel is a great hotel, situated in the middle of Hanoi center and within walking distance of many places to visit and eat. My room was perfect, exactly what I was expecting and I was well looked after by staff. I would recommend this hotel to anyone looking for a reasonably priced room for a couple of nights in... More 

Was this review helpful? Yes 2
Cape Town Central, South Africa
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 17, 2014

Excellent hotel. From the moment you walk in you are treated with great care and respect. The staff are helpful, friendly, speak good English and are always smiling! The room was well sized, clean and had all I needed for my short stay. It is located in the middle of the "touristy" area (old quarter) and is within walking distance... More 

Was this review helpful? Yes 3
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 16, 2014

I have stayed at this hotel several time whilst touring around Vietnam and have nothing but good things to say about it. A wonderful location in the heart of the old quarter. The rooms are clean and the best are comfortable but the jewel in the crown is the exceptional staff. Always quick to help, thier big smiles brighten any... More 

Was this review helpful? Yes 2
Dresden, Germany
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 15, 2014

This hotel is in the old town, in the near of the lokal market and many shops and restaurants. The rooms are very clean, quiet and nice with an small balkony, the breakfest buffet is very good with many different foods, the roof top restaurant is nice. The staff is really very frendly and helpfull. They organised the trip to... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hanoi Senses Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hanoi Senses Hotel

Address: 10 Thanh Ha Street, Hanoi, Vietnam (Formerly City Gate Hotel)
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Number of rooms: 25
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com and Odigeo so you can book your Hanoi Senses Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
City Gate Hanoi
Hotel City Gate
City Gate Hotel Hanoi

28 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (21)
View from room (1)
Room/suite (7)
Dining (2)
Bathroom (2)
Hotel & grounds (4)
Other (5)

Management photos: Courtesy of the property manager

All management photos (7)
Dining (1)
Room/suite (4)
Hotel & grounds (1)
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay