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All 489 Hanoi hotels

Joy Journey Hotel

3.0 of 5 Hotel   |   55 Batsu str- Hoan Kiem Dist | a.k.a. Chuyen Di Vui Ve Hotel, Hanoi 0084, Vietnam (Formerly Hanoi Joy Hotel)
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Joy Journey Hotel
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Ranked #145 of 489 hotels in Hanoi
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 weeks ago
Alapatrice West Vancouver, Canada
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104 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Cork, Ireland
Top Contributor
103 reviews 103 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Having read the other reviews of this hotel, I am not surprised to see that a lot of people had the same experience as us. We booked in for one night prior to going to Halong Bay for a night and had booked two nights when we arrived back - when we arrived back we were told by the very... More

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West Vancouver, Canada
19 reviews 19 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a couple of week in Hanoi, the Joy Journey was perfect, great location, quiet street at night, easy walking. I had a room on the front of hotel good window to open at night (bars on it) and nice little balcony to step out on. The staff at the hotel were great and I felt right at home.... More

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Xinyang, China
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 21, 2014

Wonderfully clean rooms, comfortable beds, great amenities, very friendly and helpful staff who helped us with our train tickets.... You just can't beat the price for this kind of value. We were so happy with our stay, we rebooked and stayed here on our return journey. Can't say enough good things about this hotel. Truly a bargain.

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Top Contributor
52 reviews 52 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 23, 2013

This is a well presented hotel in a great location and with friendly helpful staff. The large rooms are simple but clean and have fridges, tv, baths, wifi, ac and warm blankets (it's cold in Hanoi!). There is no lift though. The coffee they serve downstairs is great and there are great food options within a one minute walk. Have... More

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Brisbane, Australia
1 review
5 of 5 stars Reviewed December 1, 2013

I've stayed here 4 or 5 times now. It's the best value hotel I've stayed anywhere in Vietnam. Good location and the rooms are always very clean and well presented, with some basics like toiletries and a mini bar - which at this price point is rare. The only downside is all the aircons I've seen are noisy, but Hanoi... More

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Manchester, United Kingdom
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 30, 2013

We stayed here for our whole stay in Hanoi. The hotel was basic but clean and comfortable and good value for money. The staff and manageress were very friendly and helpful, even helping us track our luggage down after Emirates forgot to put it on the plane in Dubai. We were also able to arrange a late airport pick up... More

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Tel Aviv, Israel
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 1, 2013

This hotel was our base in Hanoi while taking tours in the north. We stayed for 5 nights altogether in 4 or five different rooms which were all fine except for one where the AC didn't work but they immediately switched our room. Staff is friendly and helpful, great location but quite area, simple breakfast but you can always go... More

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Hanoi, Vietnam
1 review
1 of 5 stars Reviewed October 30, 2013 via mobile

This is by far the worst hotel I have been to as the staff double Booked the room and tried to scam us with a very horrible and cheap alternative. Staff were rude and clueless. It took three hours to resolve this problem. We were really disappointed as we were looking forward to our stay here. Even during the time... More

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Bordeaux, France
1 review
5 of 5 stars Reviewed August 8, 2013

We spent 4 days at Joy Journey hotel and we would love to recommend it to all friends of mine who have chance to visit Hanoi This hotel is located in a very good position, in Bat Su street which would give you free access to most of the must-go-places in Hanoi. It takes you 5-10 mins to walk to... More

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Ho Chi Minh City, Vietnam
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 2, 2013

I stayed 2 times at Joy Journey Hotel and was not disappointed so far. The rooms are extremely cleaned and really comfortable for the price. All appliances work totally fine, including everything in the bathroom. The hotel is also conveniently located in the old quarter, walking in the area is no hassle at all. Staff has been really friendly every... More

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Additional Information about Joy Journey Hotel

Address: 55 Batsu str- Hoan Kiem Dist | a.k.a. Chuyen Di Vui Ve Hotel, Hanoi 0084, Vietnam (Formerly Hanoi Joy Hotel)
Location: Vietnam > Hanoi
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #145 of 489 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Joy Journey Hotel 3*
Official Description (provided by the hotel):
Joy Journey Hotel(Formally Hanoi Joy Hotel) located in center of Hanoi’s Old quarter. After renovation time, we wish our value guest have a pleasant and unforgetable time to stay at our hotel, we would love to add one more word on our hotel name. With our new concept on hotel facilities, hotel service, hotel name, hotel image... We hope that we will work hard to bring our best service to our guest as the name of Hotel. ... more   less 
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