We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Joy Journey Hotel

55 Batsu str- Hoan Kiem Dist | a.k.a. Chuyen Di Vui Ve Hotel, Hanoi 0084, Vietnam (Formerly Hanoi Joy Hotel)
Hotel amenities
Joy Journey Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #169 of 513 Hotels in Hanoi
A recent review
5 of 5 stars reviewed 2 weeks ago
curtaint Kuala Lumpur, Malaysia
Write a Review

129 reviews from our community

Traveler rating
    59
    40
    14
    7
    9
See reviews for
14
40
26
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (129)
  • Mar-May only
    (38)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (34)
All months
Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel located in the central old quarter streets, close to everything, renovated every year. I stayed here for each journey. Hotel staffs very friendly and warm welcome. Mrs. Giang speaks fluent English, gave me alot of good advices, good plans to enentually discover Hanoi and surrounding areas. I recommend Joy Journey hotel for all services, hospitality and kindness. Do... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

On leaving the train station in Hanoi I asked the taxi driver to take me near Hoan Kiem lake and I came quite a chance in Joy Journey hotel. I stayed three nights. Excellent location is very nice, very clean and staffs are very friendly. The area ia very alive, many small restaurant, shops, spa...I will definitely return one day... More 

Was this review helpful? Yes
Bangkok, Thailand
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is very cheap. The building (exterior and interior) are antique, not refurbished. Rooms are very very spacious. Comfortable. The furnitures are antique too, very rigid. If you need breakfast, please check if it is included in the hotel rate.

Was this review helpful? Yes
Joy J, Guest Relations Manager at Joy Journey Hotel, responded to this review

Warmest greetings from Hanoi, We would like to say thank you so much for your nice comment about our Joy Journey Hotel! We always try to bring the best pleasure to our travelers and staying guests by best service. Mostly thank you for your time in staying with us and giving your words in the review. We wish you best... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Very good service, friendly staff help you with questions similar excursion tour programs offer them for a good price further you sit anywhere within walking distance near the lake, nice streets, is a nice massage around same street. I would recommend this hotel for those on a budget who mind a good coffee, good bedroom, strong wifi. Honestly, you don't... More 

Was this review helpful? Yes
Joy J, Guest Relations Manager at Joy Journey Hotel, responded to this review

Thank you so much for your time to us a good review. We will try our best to work well to keep our hotel service to improve to serve our guest at the best condition and comfortable. Thank you & warmly regards, More 

Alice Springs, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 22, 2015

I have stayed at Joy Journey on two separate occasions during my Hanoi stay, both times in the deluxe room. Whilst the second time the room was smaller and not as nice, I must say value for money is really great. - Shower is lovely and warm and water pressure good. - The in-room menu is priced fairly well, and... More 

Was this review helpful? Yes
Joy J, Guest Relations Manager at Joy Journey Hotel, responded to this review

Dear Ms Evan Kylen, We sincerely thank you for your time to write us a positive review. It is a motivation for us to work harder to serve you and our guest better to welcome you come back to stay at our hotel in the nearly further. Thanks again and We wish you best health, happy and success in your... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed April 17, 2015

Madam Giang, who runs the Joy Journey Hotel, was absolutely amazing during my stay. She firstly upgraded me to a larger room as it was available during my stay... And also booked all of my trips and onward train travel for the following week. I went on a two days cruise around Ha Long Bay and she managed to get... More 

Was this review helpful? Yes
Joy J, Guest Relations Manager at Joy Journey Hotel, responded to this review

Dear !!! Thank you so much for your time to write us the review. This is motivation power for all our staffs to work harder to serve you and our further guests better. We have many special points about location, room, service... And we believe that you will see our hotel's special points in the next time staying with us.... More 

2 reviews
5 of 5 stars Reviewed April 11, 2015

I stayed in the Joy Journey in Hanoi for a week in April . The location was really good as I could walk to many different stores, restaurants and other attractions. The staff was always very kind and attentive to my needs. For example, they instructed for me when I needed to visit city and make free calls for taxi... More 

Was this review helpful? Yes
Joy J, Guest Relations Manager at Joy Journey Hotel, responded to this review

Dear Mr David B. Warmest greetings from Joy Journey Hotel Hanoi, I would like to thank you for choosing Joy Journey Hotel’s services. It’s a pleasure to welcome you. We are glad you enjoyed your stay with us. I hope you will recommend us to others. As the well-being of our customers is a priority, it will help us better... More 

1 review
5 of 5 stars Reviewed April 11, 2015 via mobile

Really nice family. Great room with air- con, wardrobe, fridge, inter channels TV, kettle. It was like a little home for us in our gap year. The breakfast included was from set menu with excellent vietnamese coffee.The food was all made fresh for you and was good taste. We booked Halong tour with good price, hotel offer 10% discount,cheaper than... More 

Was this review helpful? Yes
Joy J, General Manager at Joy Journey Hotel, responded to this review

Dear Mr./Mrs. Joanabe, Thanks for the great review in regards to your recent visit to our Joy Journey Hotel! Appreciate all of your comments as well as your believe in what our team provides day in and day out! We have all worked to insure we provide a gracious and genuine level of service! I appreciate very much your recommending... More 

Wilayah Persekutuan, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2015

I booked 2 nights by the email at Joy Journey Hote which is located in the old Quarter Hanoi, the most fascinating part of capital. The hotel has big rooms, clean and all equipped with all amenities and wifi free. The room rate is amazing include breakfast which served at your room.. And more, the hotel has tour desk will... More 

Was this review helpful? Yes 1
Joy J, Guest Relations Manager at Joy Journey Hotel, responded to this review

We always try best to serve the customers,We always aim to be important goal, create a fun,comfortable and friendly atmosphere to customers. Joy Journey Hotel will become a second house for traveler. Thank you so much! More 

Hanoi, Vietnam
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2015

I have read some reviews about Joy Journey hotel on TripAdvisor, but I really do not believe all of them. I booked a family room for my parent and me for three days of March 2015. This hotel is in a very convenient location in central Hanoi. The front desk staff were very friendly and helpful, they keep free luggage... More 

Was this review helpful? Yes 1
Joy J, Giám đốc quan hệ khách hàng at Joy Journey Hotel, responded to this review

Thank you for choosing Joy Journey Hotel for your recent stay in Hanoi. We are really grateful you have a good review to us on TripAdvisor - the world’s largest travel site. From here, all trouble that is not good, they will be neutralied and the truth is still the truth. Thanks again, and we hope you'll choose Joy Journey... More 

Questions? Get answers from hotel staff and past guests. Ask a question

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (5)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Bathroom (2)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay