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Joy Journey Hotel

55 Batsu str- Hoan Kiem Dist | a.k.a. Chuyen Di Vui Ve Hotel, Hanoi 0084, Vietnam (Formerly Hanoi Joy Hotel)
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Joy Journey Hotel
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Ranked #222 of 510 Hotels in Hanoi
A recent review
4 of 5 stars reviewed 3 weeks ago
Jkao123 Daegu, South Korea
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119 reviews from our community

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    7
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hanoi, Vietnam
1 review
1 of 5 stars Reviewed 3 weeks ago

It is very very bad experience with this hotel. They charge me around $20/ night but no bell to welcome and bring lugguage to room so that I myself (a little girl) have to bring 2 very big suitcases up to the 4th floor. The bathroom is very ugly and small. on the top of complaint, This hotel often run... More 

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Daegu, South Korea
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was nice to stay in since it was away from the noisy areas of Hanoi. The staff was friendly but we would have had a nicer stay if they had helped us with directions and recommended places to visit. We wanted to rent bicycles on the first day but the tires on one bicycle were flat. We were... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 2, 2015

Worse experience. Stayed in this hotel for one night by myself and rocked up to joy journey hotel with a prebooking only to be told that that have been overbooked and needed to stay me in another hotel. I was brought to their other hotel - Hanoi downtown hotel where I had to stay on the top floor and climb... More 

Was this review helpful? Yes 1
Hanoi, Vietnam
Contributor
14 reviews 14 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 22, 2015

The staff are really friendly, and the coffee is good. We stayed on the top floor, and the room was a good size and quiet, but the door didn't really have a conventional lock. There was a "locker" and a safe, though, so it wasn't an insurmountable issue. We had asked for a lower floor, but ended up at the... More 

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Navi Mumbai, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 16, 2014

Best Hotel in Bat su street , Hanoi i have been in this hotel for a week . good staff and very helpful though they speak little english. food is not so good for Indians rest all good !! and very near by to all local stations and market .

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Galway, Ireland
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 23, 2014

We arrived into Hanoi from an overnight bus at 8am we arrived at the hotel and we're told our room was ready but if we wanted it before 1pm we'd have to pay 50% more. I understand there are check in times but this has been so out of standard with all other hotel/guesthouses we've stayed in Vietnam, as we... More 

Was this review helpful? Yes 3
Australia
Top Contributor
109 reviews 109 reviews
18 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed May 13, 2014

We started here for 3 months during our volunteer stint. The location is excellent, far enough away from the noise of "bar street" but close enough to walk everywhere in the Old Quarter in about 10mins. A great selections of restaurants and street food,shop if you do t want to go further than across the street. The owner Mrs Giang... More 

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Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 12, 2014

This is a great hotel in the best part of town. There are literally hundreds of fantastic restaurants and bars right on its doorstep in the brilliant Old Quarter. I would highly recommend this hotel to first time visitors to Hanoi as it'll give a great insight into the city.

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Hong Kong, China
Contributor
11 reviews 11 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 5, 2014

Staff are friendly, detail-minded during the stay in hotel and very helpul to show me how can I get the bus to Hanoi Int'l Airport on the date of leaving. All that make the trip amazing and unforgettable. Good location and Good value of money. Absolutely right choice and Highly recommended to travelers.

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 25, 2014

I had a very enjoyable stay here for two weeks. The staff are friendly and very helpful, including putting me in touch with a good doctor when I fell ill. The room was simple, clean and not too noisy despite being nestled in the bustle of Old Quarter. I was on the top floor, so a bit of a hike... More 

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