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Church Boutique Hotel Nha Tho

No. 9 Nha Tho Str., Hoan Kiem Dist., Hanoi, Vietnam (Formerly Church Hotel)
Hotel amenities
1 room 1 adult
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Church Boutique Hotel Nha Tho
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82 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice hotel in a very central location but just barely checked those boxes. Room was not very clean and there was no hot water. Weakest breakfast we encountered over our 3 weeks in Vietnam. Staff was not very helpful and forgot to order the airport transfer we requested the night before.

Helpful?
Thank Bubrub
Brooklyn
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel room is small but fine. The free breakfast has everything you would need to start the day. The decor is a bit outdated but the location makes up for it. You are in between the old quarter, the French quarter, the backpacker area and right next to the lake. The staff is very friendly and helpful, in particular,... More 

Helpful?
Thank BrooklynSpydercat
hkh hospitality e, Giám đốc bán hàng at Church Boutique Hotel Nha Tho, responded to this review

Dear Mr. Brooklyn, Greeting from Church Boutique hotel, Thank you for sharing with us your recent experience at our hotel. your nice review is truly a Big Tip for all our staff. It will help us with our continuing effort to improve the service quality for our guests. We look forward to welcoming you back at soonest time, Best regards,... More 

California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Started my 3 week Vietnam trip at this hotel. We were greeted by very friendly staff, when we arrived late at night. The room we stayed did not live up to my expectations. The room was very small, with hard beds, hard pillows and very bad lighting. The bathroom was not good either. You had to step up a step... More 

Helpful?
1 Thank jgca
hkh hospitality e, Giám đốc bán hàng at Church Boutique Hotel Nha Tho, responded to this review

Dear Mr. JGCA, Greeting from Church Boutique hotel, We would like to say thank you so much for your choosing at our hotel We are so sorry for any inconvenience caused to you during your stay. We always follow the guest's satisfaction, so, your comment is so important for our business. We have shared your comment with our team and... More 

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Marne-la-Vallee, France
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

It is a really dirty hotel. The floor looks as though it has never been washed. The walls have black patches. The reception smells. During breakfast I noted the waiters were handling the food with their hands without gloves or thongs. I pointed it out to them and they didn't care they just continued. No tea or coffee was offered.

Helpful?
5 Thank familytraveller1982
hkh hospitality e, Giám đốc bán hàng at Church Boutique Hotel Nha Tho, responded to this review

Dear Mr/Ms. Marne, Greeting from Church Boutique hotel, We would like to say thank you so much for your honestly comment during your stay with us. We are so sorry for any inconvenience caused to you during your stay. We always follow the guest's satisfaction, so, your comment is so important for our business. We have shared your comment with... More 

La Crosse, Wisconsin
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

I stayed New Year's Eve 2015 and loved it. Top notch boutique hotel in a great location. Proximity to both the lake and the old church made navigation around the old quarter (ie. Getting back to the hotel) easy. My room was clean and comfortable. Staff was friendly.

Helpful?
Thank SEFWT
hkh hospitality e, Giám đốc bán hàng at Church Boutique Hotel Nha Tho, responded to this review

Dear Sir/Madam, Greeting from Church Boutique hotel, We would like to say thank you so much for your honestly comment during your stay with us. We hope that we have chance to welcoming at out hotel next times. Best regard, Sinh Nguyen Ecommerce Executive More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 22, 2015

Although a location of this hotel is good, but I do not recommend this hotel for family our guest who travel with kids. This hotel can be a nice boutique hotel if it has been take care off and regularly maintenance. Good: • Staff at reception is helpful and polite • Good coffee shop located near the hotel Bad: •... More 

Helpful?
Thank pisut e
hkh hospitality e, Giám đốc bán hàng at Church Boutique Hotel Nha Tho, responded to this review

Dear Mr. Pisut E, Greeting from Church Boutique hotel, We would like to say thank you so much for your honestly comment during your stay with us. We are so sorry for any inconvenience caused to you during your stay. We always follow the guest's satisfaction, so, your comment is so important for our business. We have shared your comment... More 

OKC
Level Contributor
82 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed December 8, 2015 via mobile

We recently visited here for some meetings and found the space suited to our purpose. The rooms are ample, the beds Asian-firm, and the service supportive. With a little prodding management arranged some private space for an impromptu meeting gratis which was above and beyond we felt. The breakfast buffet was diverse, ample and tasty, offering flavors suited to Asian... More 

Helpful?
Thank Lewis H
Surrey, United Kingdom
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed December 6, 2015 via mobile

An unfortunate stop in Hanoi. We were in room 702 (mentioned on Trip Advisor before we now realise). Strange design as a) there is a glass screen for the bathroom so your partner not only wakes you at night with the light but you can also watch them!!! b) the wardrobe is only 10 inches deep (see pic). The loo... More 

Helpful?
1 Thank BWS123
Philippines
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 1, 2015

I like the warm welcome, the dog, and the room at the front with the large window. The decor are very nice indeed and makes the room feel large. Our bathroom has a see thru glass. I hope they have a curtain for privacy. And the dog, lovable and cute sheltie as their hotel ambassador named "Sammy"

Helpful?
Thank hanelg
hkh hospitality e, Người quản lý at Church Boutique Hotel Nha Tho, responded to this review

Dear Ms. Hanelg Thank you very much for your positive feedback. Your review is a big recompense for our hotel and it helps our hotel to assert our brand name. I hope that the future customers will be satisfied by our services. We look forward to welcoming you again in Church boutique hotel on day soon Best Regards. More 

Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 13, 2015 via mobile

After a long journey from Nha Trang we arrived in Hanoi. On our trip we have stayed in a couple of 3star hotels & this one was worth the money but not quite as good as the others. The main points bedding clean they do have slippers & dressing gowns & staff excellant. It's not as modern lots of glass... More 

Helpful?
Thank Bjexx1
hkh hospitality e, Giám đốc bán hàng at Church Boutique Hotel Nha Tho, responded to this review

Dear Mr. Bjexx Greeting from Church Boutique Hotel, Thank you for your comments! I was glad to hear that you had a good stay with us during your recent trip to Hanoi and that you enjoyed our location and services. Thanks again and we hope to welcome you back to Church Boutique Hotel on your next trip to Hanoi! Best... More 

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