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Hanoi Paradise Hotel

#28 of 518 Hotels in Hanoi
Certificate of Excellence
53 Hang Chieu Street, Hoan Kiem Dist, Hanoi 844, Vietnam
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Best prices for: 1 room 1 guest
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Hanoi Paradise Hotel
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127 Reviews from our TripAdvisor Community

Traveler rating
    108
    17
    1
    0
    1
See reviews for
42
45
5
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Cool comfortable rooms and the staff were very helpful and friendly. They even upgraded us during our stay. The morning breakfasts were very nice. The staff were more than willing to help with arranging transport and giving us information about the city.

Was this review helpful? Yes
London
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this budget hotel not knowing quite what to expect.....the room was adequate with a comfortable bed and enough storage and more coathangers than some hotels of a higher standard. Basic room and bathroom but aircon and fridge both worked well and were a welcome relief from the searing heat and humidity.Room safe was an added bonus. Breakfast was... More 

Was this review helpful? Yes
Hanoi Paradise ... H, Public Relations Manager at Hanoi Paradise Hotel, responded to this review

Dear our valued guest, On behalf on Hanoi Paradise hotel, we thank you so much for your staying and taking time to give us great comment. We always try our best to serve lovely trip for guests, so we are so glad to hear that you totally are pleasant with our service and our team. Your comment is our pride.... More 

Brussels, Belgium
2 reviews
5 of 5 stars Reviewed 1 week ago

Very nice staff and location. The rooms are clean and the breakfast is lovely. Bella (the Manager) also organized very nice trips for us: Halong Bay and Tam Coc. I could not be better :) We hope to be able to repeat the experience soon.

Was this review helpful? Yes
Hanoi Paradise ... H, Guest Relations Manager at Hanoi Paradise Hotel, responded to this review

Dear our valued guest, On behalf on Hanoi Paradise hotel, we thank you so much for your staying at our hotel. We always try our best to serve lovely trip for guests, so we are so glad to hear that you totally are pleasant with our service and you have had a great trip in Vietnam. We were glad lucky... More 

Utrecht, The Netherlands
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

What can I say. Paradise Hotel does exactly what you expect and more. We came back here after 6 months and got a warm welcome from the staff. Feels like coming home. Great hospitality, great location, value for money. Definately a recommendation.

Was this review helpful? Yes
Hanoi Paradise ... H, General Manager at Hanoi Paradise Hotel, responded to this review

Dear our valued guest, On behalf on Hanoi Paradise hotel, we thank you so much for your staying and taking time to give us great comment. We always try our best to serve lovely trip for guests, so we are so glad to hear that you totally are pleasant with our service and our team. Your lovely comment encourage us... More 

Contributor
19 reviews 19 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

During our stay in Hanoi we stayed here and it was lovely, the staff are all very friendly and helpful, the rooms are clean air conditioned and safe everything you need,the daily breakfast was delicious with great variety. The hotel is in a great location easy walk to food and the lake.

Was this review helpful? Yes 1
Copenhagen, Denmark
1 review
5 of 5 stars Reviewed 2 weeks ago

So we only had to stay for one night and it was all we could ask for! We got a room upgrade and stayed in a massive room with a Double bed for each of us. The breakfast was also good and the staff very helpful with our online check-in and taxi to the airport.

Was this review helpful? Yes
Africa
Top Contributor
84 reviews 84 reviews
31 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

That's saying quite a bit considering I've spent 10 years living in hotels in 25 countries and countless cities. This is one very lucky hotel owner indeed. Special shout out to Mr Xi? (he calls himself Smith for westerners ) who handled a difficult situation and misunderstanding with the perfect balance of professionalism and sincerity. All the staff are super... More 

Was this review helpful? Yes
Hanoi Paradise ... H, Guest Relations Manager at Hanoi Paradise Hotel, responded to this review

Dear our valued guest, On behalf on Hanoi Paradise hotel, we thank you so much for your staying and taking time to give us great comment. We always try our best to serve lovely trip for guests, so we are so glad to hear that you totally are pleasant with our service and our team. Your comment is our pride.... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently stayed here for 3 nights and it was an ideal spot to base yourself when tackling the craziness of Hanoi. The staff were fantastic and so friendly. They helped us whenever we needed them on all sorts of things. The rooms are comfortable and clean, the pool is refreshing after a hot walk around the city and the... More 

Was this review helpful? Yes
ta
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel with our 7 y.o. child for total of 3 nights. The rooms are clean and big enough, the beds are comfortable. We stayed on both sides of the building- in the family room with "pool view" (basically, no views except the roofs of neighboring buildings) and the VIP city view room. We liked the VIP... More 

Was this review helpful? Yes
Hanoi Paradise ... H, Guest Relations Manager at Hanoi Paradise Hotel, responded to this review

Dear our valued guest, On behalf on Hanoi Paradise hotel, we thank you so much for your staying. We tried our best to serve good in your staying, so we are glad to hear that you were pleasant with our team. Regret that you had not time to enjoy our pool- which our great service, specially for your lovely children.... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Fantastic stay :-) Bella and staff were very welcoming and assisted us with making the most of our trip. Good location close to markets and lake :-) Breakfast was spectacular and the rooms were spacious and well kept.

Was this review helpful? Yes
Hanoi Paradise ... H, Front Office Manager at Hanoi Paradise Hotel, responded to this review

Dear Ms Kristine, On behalf on Hanoi Paradise hotel, we thank you so much for your staying. We always tried our best to serve good in your staying, so we are glad to hear that you were pleasant with our team, our service. We were so lucky when serve and give you our best service. Your lovely comment encourage us... More 

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