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Gia Bao Palace Hotel

38 Losu St | Hoankiem Dist, Hanoi VN8404, Vietnam (Formerly Gia Bao Ha Noi Hotel)
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Gia Bao Palace Hotel
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Gia Bao Palace Hotel
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101 reviews from our community

Traveler rating
    35
    38
    21
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Istanbul, Turkey
1 review
5 of 5 stars Reviewed 1 week ago

Wasn't expecting a lot for such a cheap price but on arrival the staff were extremely helpful and spoke excellent English, check in was quick and the room was clean with the normal amenities of a 3* hotel, our package included the buffet breakfast which was really nice and offered a large selection. We stayed in an Executive room on... More 

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Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed here for three nights with our two teenage girls and had two adjoining rooms which were very nice and comfortable, the breakfast was good and the location is excellent however the thing that made our stay memorable were the staff who were very friendly, helpful, professional and had a great sense of humour! Thank you to Duc... More 

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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 9, 2015

We had the pleasure of staying @ both Gia Bao Grand and Palace as well as Viet View. They were all fantastic with staff who made you feel like you were at home. We are coming back in Sept 2015 with our 10 yo daughter

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Lexington, Kentucky, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 29, 2014

Great location, helpful and friendly staff. We stayed two nights at the beginning of our trip and two at the end - both stays we had a balcony room. During the first leg, we booked the less expensive balcony on the second floor. It was great for people watching - right in the heart of the action, yet nice and... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2014

Hotel was perfect for a short busy stay. Room had everything you need and was clean ( no window in room but wasn't a issue for us) highlight of the hotel was the friendly staff who are always smiling and helpful.

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Hanoi, Vietnam
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 21, 2014

The staff was helpful and friendly. Room is so fantastic, clean, comfortable bed. This hotel is convenient to go around, nearby Hoan Kiem Lake, Opera House, Old quarter,..It takes about 30' from hotel to airport.

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Vietnam
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed August 19, 2014 via mobile

Friendly staff but mediocre hotel. Reasonably priced but for the same money have stayed in much nicer places. Breakfast was not particularly appetising with very little choice and is served tucked away in a back room - not in the room in the photos. The rooms smell damp, the bathrooms need some TLC and as a family, we had two... More 

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Jersey
Contributor
19 reviews 19 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 4, 2014

We booked this very last minute and it was very good value for money. The room was very big and the main décor was good but little things let it down - a few ants in the room, light switch was slighty hanging off in the bathroom (not good in the bathroom), silicon around the bath had been redone but... More 

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 21, 2014

The staff at this hotel were wonderful, warm, friendly and, most importantly, really helpful people, without being intrusive. We enjoyed seeing them each day and their customer service was second to none. We were a large party arriving from different countries on different days, but all went smoothly. We stayed in a standard room and it had all the basic... More 

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Kajang, Malaysia
Top Contributor
59 reviews 59 reviews
29 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed June 14, 2014

Check-in to this hotel for 4 days 3 nights for a deluxe room. The reception was warm and friendly. The room was big with standard amenities of 3 stars hotel such as flat tv and kettle. Classic interior design with wood panels and trims, and modest wall deco gave relaxing atmospere for me personally. The bed was hard thus a... More 

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