Stayed here on 3 occasions in November. Staff were always pleasant and helpful and as the hotel is only 4 years old the rooms are excellent,and a good breakfast is included in the price. Location (near the Lake) is just right for walking to most places. There are lots of places in the area to eat which are not expensive.... More

The concierge and manager of the hotel were very hospitable and helpful in affording us information on places of interest and good dining places around the Hoan Kiem Lake District. They provide excellent service and show sensitivity. Breakfast is varied and delectable. More

This is a nice hotel and reasonably price. Hotel staff was always helpful with all the questions and suggested great places to eat. Sign up for many of the day trips and they were all wonderful. Tim was very helpful in making sure we enjoyed all our tours and really worked hard in fulfilling our wishes. Hotel even compensated for... More

I stayed at Gia Bao Hotel for 2 nights last month and I highly recommend this hotel! The staff was friendly from the beginning. I got picked up for 25 USD, which is not much for the 1 hour drive from the airport to the hotel. Gia Bao is a charming Boutique hotel with decorated rooms and modern interiors. It... More

We had booked 2 nights hear then going to Halong Bay, back to this hotel for 1 night then back to KL, Things didn't start off too well, as we were getting off the plane in Hanoi I had my wallet stolen. Arriving at the hotel we were told that the trip to Halong bay was off because of bad... More

I discovered this little haven after having checked out from another hotel in Hanoi, that left me with a bad experience. Un-necessary to mention that hotel but this was a comfortable change. Located just off the Haon Kiem Lake, its closely located to shops, the puppet theatre and quite a few coffee shops and restaurants. Gia Bao is actually part... More

My family booked 3 nights but extended to 5 nights. Hotel was very flexible with our booking as we had to book a 2 night Halong Bay cruise during our stay and they accommodated for us by changing our originally booked dates for no extra charge. Location is fantastic - short walk to Hoen Kiem Lake Right in the heart... More

I stayed here for two nights on a business trip (very budget of course). The hotel staff were pleasant. The room was 201 - front of building and a little noisy. But at least it had a window. Some of the very cheap rooms were like cells! I would shop around if you have 5 minutes, the price range does... More

I have stayed at this hotel on more than two occasions (Travel as well as Leisure) and found the hotel's location to be ideal. Located with in 5 mins walk to the historic lake and the shopping streets of Hanoi Hoan Kiem dist, the hotel offers a good staying experience. I found the staff to be extremely helpful and courteous.... More