We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 490 Hanoi hotels

Somerset Grand Hanoi

4.0 of 5 Hotel   |   49 Hai Ba Trung St, Hanoi 10000, Vietnam
Hotel amenities
Save Saved
You added Somerset Grand Hanoi to your Saves list
Somerset Grand Hanoi
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Orbitz.com Hotels.com
and 10 more sites!
90%
Ranked #64 of 490 hotels in Hanoi
A recent review
5 of 5 stars reviewed yesterday
TheSunIn09 Preston
Write a Review

180 people have reviewed this hotel

Traveler rating
    89
    74
    13
    2
    2
See reviews for
98
21
3
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Preston
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Arrived in Hanoi at the end of our trip to Vietnam. Hanoi was grey and overcast however this hotel was not, it is exceptional. The 2 bed executive apartment was brilliant could not believe the space given and we even decided to stay in and ordered pizza from the restaurant, which was delivered to us. Breakfast was good with wide... More

Was this review helpful? Yes
London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our fab three night stay in Hanoi with our 3 young children (6, 4 and 0) was made much easier by having such a good place to head back to when the hustle bustle got a bit too much. We were upgraded to a 3 bed apartment which meant that even the baby had his own room and we had... More

Was this review helpful? Yes
New Delhi, India
Contributor
16 reviews 16 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have visited in the month of February 2014 to Hanoi, Vietnam. We have chosen this hotel as this is in the our office building. But once i checked in there the amazing. It is a service apartment centrally located. Usually this type of facility is good for the business trip. But it will be prefect for the family trip... More

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The decor is a little dated, but everything at SGH works, including the wifi (although that does sometimes get a little iffy). I would recommend trying to get a room facing the pool as the outside rooms do get a bit of street noise, even ten levels up. It will be strange crossing the road and not worrying about looking... More

Was this review helpful? Yes
Seoul, South Korea
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just returned yesterday from a quick Easter weekend trip to Hanoi (we live in Seoul) and could not have been more pleased with our choice of the Somerset Grand Hanoi! Although these serviced apartments are obviously geared toward business travelers, they were perfect for our family (traveling with a teenager.) Our 2-bed/2 bath apartment had a fully equipped kitchen,including... More

Was this review helpful? Yes
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Reviewer Thank you for choosing Somerset Grand Hanoi as your accommodation during your holiday in Hanoi. It is always encouraging for us to learn that our valuable residents are satisfed with our service. More

Lincoln, Nebraska
Top Contributor
151 reviews 151 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed one week at the Somerset with friends in their hotel suite. Modern appointments, fully furnished with all the "mod cons" including washing machine. Air conditioning in every room to use as needed....really needed... But windows to open for the fresh air. Staff was friendly and came in daily for fresh towels and cleanup. Great swimming pool and fitness... More

Was this review helpful? Yes
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Reviewer, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and compliments about our services and facilities. We hope we will have the pleasure of welcoming you again in the near future. Warm regards, More

Suffolk
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 17, 2014

Had a two bedroom suite which was spacious and comfortable. This hotel felt more like apartments, but the staff at the desk spoke good English and helpfully drew a route on a walking map they gave us for our first evening out. I was a mum traveling alone with 3 kids (17,16 and 11) and although Hanoi is bustling and... More

Was this review helpful? Yes 1
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Reviewer, Thank you for choosing tor choosing Somerset Grand Hanoi as your accommodation during your holiday in Hanoi. We appreciate you for taking the time to write this review and your compliments about our service and facilities. We hope you will stay with us again. From all of us at Somerset Grand Hanoi. More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed March 9, 2014

The hotel is conveniently located within walking distance of most attractions, restaurants, etc around the old quarters area. The service apartments are clean and well maintained. Also, the service of the staff is great and hospitable, while breakfast selection wise, there's no lack to choose from.

Was this review helpful? Yes
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Reviewer Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. From all of us at Somerset Grand Hanoi, we... More

Maroochydore, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 1, 2014

Would definitely stay here again. Was a 15 minute casual walk to the old quarter. Breakfast selection was excellent and tasted great. Service was excellent however, we arrived late at night (2230) and the receptionist could have told us that we had half an hour to order room service to save us walking to a local place for food which... More

Was this review helpful? Yes
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Reviewer, Thank you for choosing Somerset Grand Hanoi as your accommodation during your holiday in Hanoi, Vietnam. It is always encouraging for us to learn that our valuable residents are satisfied with our service. At the same time, I would like to apologize for not advising you the business hour of the restaurant and room service upon your arrival.... More

Minnesota
Top Contributor
83 reviews 83 reviews
46 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed February 20, 2014

Pluses: - Very central location, within walking distance to several good restaurants (Quan An Ngon, Maison Sen, Com Chay Nang Tam) and to Ho Hoan Kiem & the Old Quarter (~ 20 minutes for the latter). There are several very convenient shops right in the building: a small but well-stocked supermarket; a Highlands coffee shop; a fast-food place; etc. -... More

Was this review helpful? Yes 1
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Reviewer, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review. I noticed that we failed to meet your expectations in certain aspects of your recent stay with us. After careful review of your concerns, I offer you my deepest apologies for having failed to give... More

Been to Somerset Grand Hanoi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Somerset Grand Hanoi

Also Known As:
Somerset Grand Hanoi Hotel Hanoi
Somerset Grand Hanoi Hotel
Somerset Grand Hotel Hanoi
Address: 49 Hai Ba Trung St, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#9 Luxury Hotel in Hanoi
#30 Family Hotel in Hanoi
#47 Romantic Hotel in Hanoi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Somerset Grand Hanoi 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Asiatravel.com Holdings, Booking.com, Travelocity, Tingo, Priceline, Otel, Venere, HotelTravel.com, TripOnline SA and Agoda so you can book your Somerset Grand Hanoi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Somerset Grand Hanoi, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.