We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Somerset Grand Hanoi

Travelers' Choice award winner
49 Hai Ba Trung St, Hanoi 10000, Vietnam
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Somerset Grand Hanoi
View Map
Add Photo Write a Review

327 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    157
    138
    24
    3
    5
See reviews for
194
29
4
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (327)
  • Mar-May only
    (76)
  • Jun-Aug only
    (113)
  • Sep-Nov only
    (76)
  • Dec-Feb only
    (62)
All months
Auckland, New Zealand
1 review
5 of 5 stars Reviewed 5 days ago NEW

We (3 kids and 2 adults) stayed for a week in a 2-bedroom apartment on the 22nd floor (amazing view). It was a very comfortable stay - we found the rooms clean, quiet, spacious, and had everything we needed. The washing machine/ drier was especially useful after a few days of rain and the kitchen was well-equipped (handy with a... More 

Was this review helpful? Yes
Singapore, Singapore
Level Contributor
101 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here in a two bedroom apartment for four days and was really pleased that I had chosen this lovely place. The staff is welcoming, knowledgeable, efficient and very very nice. The rooms are good size and the apartment has all the facilities of home. Having a washing machine in Hanoi is a big plus point since it is... More 

Was this review helpful? Yes
singapore
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in Somerset Grand for 3 nights. Rooms are well maintained n service excellent. There is a pool and gym for guests and at the ground floor there are eateries and a supermarket which is very convenient for guests.

Was this review helpful? Yes 1
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear cookiencoffee Thank you so much for your recent visit to Somerset Grand Hanoi and I am very pleased to hear that you had an enjoyable stay with us. It is great to hear that you enjoyed our comfortable apartment, our pool and gym facilities as well as the convenience of a supermarket and several restaurants and café at our... More 

Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here in a three room apartment for 5 adults for 4 nights and it did not disappoint. We stayed in the newly renovated room everything felt comfortable. Check in was easy and the staff were friendly. There was a washing machine in our apartment that came in handy. With a fully functional kitchen, we had a few local... More 

Was this review helpful? Yes
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Joyman L Thank you so much for sharing your positive impressions of your recent visit to Somerset Grand Hanoi! I am very pleased to hear that you enjoyed every aspect of your stay from the comfortable apartments, our facilities, our gracious and attentive staff to our strategic location. I am so humbled by your personal recommendation that Somerset Grand... More 

Auckland, Auckland, New Zealand
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Somerset Grand Hanoi for 3 nights. Two Adults and a toddler in a 2 bedroom serviced apartment. Great staff, a great room that was defiantly value for money. It was a great place from which to explore the Old Quarter, and was our oasis to retreat from the madness that is the Hanoi streets. Highly recommend... More 

Was this review helpful? Yes
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Brenfx Thank you so much for sharing your positive impressions at Somerset Grand Hanoi! How wonderful to know that you enjoyed your overall experience and that our service, facilities, location made for a memorable and satisfying stay. Thank you for enabling me to give credits to my team when it is due. Once again, thank you for your personal... More 

singapore
Level Contributor
87 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here as we are a family of 4 and appreciate the extra room, and amenities found in a serviced apartment. We booked an executive 2 bed room , and it had everything we needed. It is well located, close to the old quarter. The team is fantastic. The downside is the room we had was noisy. It is... More 

Was this review helpful? Yes
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear mikeinsingapore Thank you so much for sharing your recent experience at Somerset Grand Hanoi! I am so pleased to hear that you enjoyed aspect of your stay from the great apartment, staff to our strategic location. However, I am so sorry to hear that your great experience and impressions have been affected by the noise from the street. Please... More 

Manila, Philippines
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a serviced apartment hotel perfect for family and big groups. Our unit has 3 big rooms, incl 1 master's bedroom. It has spacious living, dining room and full sized kitchen with complete appliance including a big oven. It also has a washing machine. Outside of the unit, they have a complete gym with sauna, Tennis courts, Billiard table,... More 

Was this review helpful? Yes
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Russel1015 Thank you so much for sharing your experience at Somerset Grand Hanoi! It was wonderful to hear that you had "grand time" at Somerset. I truly appreciate the recognition for our staff members and the attention and service they extend. We are very fortunate to have a team who is passionate about service and they have indeed live... More 

Singapore, Singapore
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After returning from a cramped stay in HaLong Bay the space in the 2 bedroom suite was fantastic. The rooms are starting to look a little worn but apart from that the facilities in the apartment are pretty good. The buffet breakfast here is below average. We'd previously stayed in a small 'boutique' hotel in the old quarter where the... More 

Was this review helpful? Yes
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Kev O Warmest greetings from Somerset Grand Hanoi. Thank you for taking the time to share your stay experience with us. I am very happy to hear that you enjoy the spaciousness of the apartment. At the same time, I have noted your constructive feedbacks on quality of breakfast and service received at the restaurant. your feedback has been... More 

Weston, Connecticut
Level Contributor
293 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family stayed here after have several excellent experiences at the Somerset Ho Chi Minh City. The location, room layout and service are all excellent. The fitness center and pool are also great (although that pool is cold!). The breakfast buffet is very basic and needs some work. The room was good but worn - there was mold in the... More 

Was this review helpful? Yes
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Rich M, First of all, thanks a lot for choosing Somerset Grand Hanoi and your unwavering support to Somerset after your positive experience with Somerset Ho Chi Minh City. It is always our aim to maintain the highest customer satisfaction standards. I am happy to hear about your compliments on our facilities, apartment layout, service and strategic location. At... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights in 1802, Perfect location.We got 40% discount on Agoda so really great price All staff give friendly top service.The restaurant Jaspers we had Mexican night all you can eat on Thursday $15 AUD is a must visit .But any menu is luxury to the taste buds.The beds are so comfy, A few little things wrong .Shower... More 

Was this review helpful? Yes
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear AbodeMe Thank you so much for your wonderful review. I am happy to hear that the team took good care of you ensuring an overall enjoyable time and thank you for your further constructive feedback. It is always a sincere honor to hear our guests are thoroughly enjoyed every aspect of their stay especially I am glad you like... More 

Questions? Get answers from hotel staff and past guests. Ask a question

164 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (141)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (4)
Viewed
View from room (6)
Viewed
Bathroom (8)
Viewed
Dining (11)
Viewed
Room/suite (40)
Viewed
Other (60)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (3)
Viewed
Dining (3)
Viewed
Room/suite (13)
Viewed
Pool/beach area (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hanoi hotels
2.9 mi away
Fraser Suites Hanoi
Fraser Suites Hanoi
#118 of 524 in Hanoi
4.5 of 5 stars 45 reviews
0.8 mi away
Hilton Hanoi Opera
Hilton Hanoi Opera
#116 of 524 in Hanoi
4.0 of 5 stars 1,178 reviews
0.6 mi away
Hotel de l'Opera Hanoi - MGallery Collection
Show Prices
Show Prices
Show Prices
0.6 mi away
Hanoi Tirant Hotel
Hanoi Tirant Hotel
#76 of 524 in Hanoi
4.5 of 5 stars 921 reviews
0.2 mi away
Melia Hanoi
Melia Hanoi
#95 of 524 in Hanoi
4.0 of 5 stars 947 reviews
0.4 mi away
Apricot Hotel
Apricot Hotel
#63 of 524 in Hanoi
4.5 of 5 stars 84 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay