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All 493 Hanoi hotels

Somerset Grand Hanoi

4.0 of 5 Hotel   |   49 Hai Ba Trung St, Hanoi 10000, Vietnam
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91%
Ranked #66 of 493 hotels in Hanoi
A recent review
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207 people have reviewed this hotel

Traveler rating
    98
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115
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Execellent service incl. taxi cooperation, great pool incl towels, international breakfast is somehow limited but was good enough for the duration of our stay. Up to date room (family suit was perfect - 2 bedrooms / bathrooms , kitchen (used only the water cooker and frige). Good location: you can walk to the center within 10-15 minutes.

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Party of 6 girls and only for 2 nights. Sigh. Not enough time to truly appreciate what Hanoi and this apartment had to offer. We had a 3 bedroom apartment on the 9th floor, and there was plenty of room for 6 of us. There was a king sized bed with the ensuite, another room with a queen bed and... More

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Playa Del Carmen
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As a (large) family with small kids its always a challenge to find appropriate hotel rooms. The Somerset Grand was exactly what we needed: large, well maintained & clean apartment; plenty of space for toddlers and babies to roam; good breakfast and pool; and good sleep. Minor complaint (must have one at least...): no A/C in the corridors and elevator... More

Was this review helpful? Yes
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Reviewer, Thank you for taking the time to write this review. It is great to have you and your family stay with us. We appreciate your review and the compliments about our spacious apartment, service and facilities. With regards to your suggestion about air-conditioning at the hallway, we seek your understanding that we are unable to do so because... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Big clean apartment with washer and very close to the center. Service is very good and breakfast nice. The swimming pool is big and clean and they have a pooltable and tabletennis. This appartment made our stay very comfortable in Hanoi with the heat and typhoon. We left the chargers of our toothbrushes there. Unfortunately they did not react anymore... More

Was this review helpful? Yes 1
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Mr. IjBury, Thank you for taking the time to write this review. It is great to have you and your family stay with us. We appreciate your review and the compliments about our service, facilities and strategic location. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. At the same... More

Perth, Australia
Top Contributor
90 reviews 90 reviews
10 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently our family of four stayed here, at the Grand Somerset Hanoi, and found the hotel to be very special spacious and well located. The Somerset is within walking distance to the Old Quarter, Hoem Kiem Lake and right next door to the old prison. Despite being able to walk to most places, we found that the hotel had a... More

Was this review helpful? Yes
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Reviewer, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities, service and strategic location in the prime business and tourist districts. We look forward to welcoming you back soon at Somerset Grand Hanoi. Have a great week ahead. Kind regards, Lew Yen Ping General... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Met two guys out travelling and booked an apartment here for the night as we really wanted to have a swimming pool, the view was awesome from our room it was really spacious and way cheaper then getting anything like that in England, the pool was lush in hot sweaty Hanoi and breakfast was the best we had, coffee was... More

Was this review helpful? Yes 1
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Mr. Ronan, Thank you for choosing Somerset Grand Hanoi as your accommodation during your holiday in Hanoi. It is always encouraging for us to learn that our valuable residents are satisfied with our service, spacious apartment, amenities in the apartment, facilities as well as the strategic location. We hope that we will have the pleasure of welcoming you again... More

Port Sorell, Tasmania, Australia
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family of 4 Ozzies with two daughters aged 9 and 11 stayed in Somerset Grand for 3 nights before we left our bags with Somerset for one night on Halong Bay, and then returned for a further one night. We stayed up high in a 2 bedroom suite. Full kitchen which we didn't use, but we had the luxury... More

Was this review helpful? Yes 1
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Reviewer, Thank you for taking the time to write this review. We are glad you an enjoyable stay with us at Somerset Grand Hanoi. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Kind regards, Lew Yen Ping General Manager More

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at these apartments twice. We are a family of 4 with 2 teenage boys and we stayed in a 2 bedroom apartment. We found them to be excellent value for money. We wanted a hotel with a pool, WiFi and within walking distance of the Old Quarter. This property ticked all those boxes. We were in Hanoi... More

Was this review helpful? Yes 2
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Mr. kageytraveller Thank you for taking the time to write this review. It is great to have you and your family stay with us. We appreciate your review and the compliments about our service, facilities and location. At Somerset Grand Hanoi, we are committed to offer value for money accommodation and always strive to offer warm, welcoming and friendly... More

Toulouse
Contributor
19 reviews 19 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a total of 4 nights at the Somerset and really enjoyed it. Having a pool to come back to after a day exploring was brilliant particularly when you have a child. The apartments were really spacious and well equipped. There was a good choice for breakfast. The staff were friendly and helpful, we particularly appreciated being able to... More

Was this review helpful? Yes 1
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Ms. Anne Thank you for choosing to stay at Somerset Grand Hanoi during your recent visit to Hanoi, Vietnam. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. At Somerset Grand Hanoi, we strive to offer warm, welcoming and friendly service to the family coupled with a homely environment... More

Canberra, Australian Capital Territory, Australia
Contributor
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family of four really enjoyed our five night stay at the Somerset. The rooms offered more space than standard hotel rooms and we enjoyed being able to spread out. The breakfasts were good and offered enough variety to cater for most. The pool was big enough for a number of families to use concurrently and the gym also had... More

Was this review helpful? Yes 2
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Francine Thank you for taking the time to write this review. We are glad that you and your family had an enjoyable stay with us at Somerset Grand Hanoi. It is always encouraging for us to learn that our valuable residents are satisfied with our service, apartment, facilities as well as the strategic location. We hope that we will... More

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Additional Information about Somerset Grand Hanoi

Address: 49 Hai Ba Trung St, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Somerset Grand Hanoi 4*
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Also Known As:
Somerset Grand Hanoi Hotel Hanoi
Somerset Grand Hotel Hanoi

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool
Hotel Style
#8 Luxury Hotel in Hanoi #32 Family Hotel in Hanoi #53 Romantic Hotel in Hanoi #55 Business Hotel in Hanoi
Hotel Class
Number of rooms
185

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