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All 450 Hanoi B&Bs / inns

Hanoi Star Hotel

3.0 of 5 Small Hotel   |   25 Hang Mam Str | Hoan Kiem District, Hanoi, Vietnam (Formerly Hanoi Stars Hotel)
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Hanoi Star Hotel
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Ranked #59 of 450 Hanoi B&B and Inns
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
605riikkal
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78 reviews from our community

Traveler rating
    36
    28
    4
    3
    7
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7
24
22
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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    (22)
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    (18)
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    (20)
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    (18)
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2 reviews
4 of 5 stars Reviewed 2 weeks ago

Good, very friendly staff and the location was suberb. Breakfast was also included, which was a nice bonus. Good clean sheets and towels, too. Wish they had had more showers and toilets for the dorm users though. That is, if i remember right, there was 12 of us in the dorm sharing the same facilities.

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Klang, Malaysia
1 review
4 of 5 stars Reviewed 3 weeks ago

A warm welcome by Mr Mike Do and other staff when we first arrived Hanoi, a place where initially we were not familiar with. They showed their enthusiasm to tell us what Hanoi is all about instead of providing hotel services merely. They suggested absolutely fantastic local food with reasonable price and tourist attractions. The tours (Halong Bay and Sapa)... More 

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Senior Contributor
23 reviews 23 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights while visiting northern Vietnam. They have very big and clean rooms in a great location in the old city. The rooms were inexpensive and included a great breakfast. The staff were very helpful with organizing tours around the area and when we went to Sapa for two nights, we were able to store stuff... More 

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2 reviews
4 of 5 stars Reviewed 4 weeks ago

Dun(Dan?) was amazing. He was so helpful with everything from booking our tours/bus pass, to suggesting cheap places to eat with good food. Mario was also helpful, but we only talked to him once. The room was nice, especially for the price, but the bed was harder than a wooden table. Seriously, I slept okay on it, but I kept... More 

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Christchurch, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 17, 2014

We stayed in a private double for one night in Hanoi. It was quite central to everything - the lake, food, shops, cafes - and our room was clean, quiet and comfortable. Dinh helped us arrange a 2 day/1 night trip to Halong Bay (recommended), and pretty much answered a bunch of questions that I had regarding motorbike shops, best... More 

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Grenoble, Rhône-Alpes, France
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed November 6, 2014

Choosing this hostel was more of a coincidence, but i ended up in a nice, clean, cheap and friendly place. 2 minuts chrono from hoang kiem lake and two corners from the crowded food/bar area. I also had some visa trouble and everyone helped le out (or at least tried ;) Very centered location, and such helpful staff! Thank you... More 

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Mike_Do_Hanoi_Star, General Manager at Hanoi Star Hotel, responded to this review

Dear Ms. Sophie, Mike here, I am so happy to know that you had a visa to China, Thank you so much for your kind to stay in my hotel and also very nice candid review about my hotel. Please come back to stay with us if you come back Hanoi. Have a nice day! More 

Kuching, Malaysia
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 19, 2014

I think one of the reasons I felt so secure during my whole trip in Hanoi is mainly due to the boss and staff from this hotel. The boss, Mr. Mike Do, arranged my whole Hanoi trip for me, from picking up from the airport, going on 4 tours and sending me back to the airport. When I arrived at... More 

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Mike_Do_Hanoi_Star, General Manager at Hanoi Star Hotel, responded to this review

Dear Mr. Wayne, Mike here, You are so kind to stay, joint our tours and post a nice candid review about my hotel. How are you? For your kind, we will try harder and harder to make our service better. Hoping to have other chance to see you in Hanoi if you come back. By the way, any information about... More 

Ho Chi Minh City, Vietnam
2 reviews
5 of 5 stars Reviewed October 7, 2014

Five stars all around! I have been staying in this Hotels Dormitory for two months now. Considering I get bored easily it's amazing they have kept me for so long! The staff are so helpful in every way possible and don't hesitate to go out of their way to help customers. they are so friendly and always smiling. The manager... More 

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Mike_Do_Hanoi_Star, General Manager at Hanoi Star Hotel, responded to this review

Dear Clair, Mike here, How are you? Hoping that you have a good trip after leaving my hotel. Thank you for your kind and your candid review about my hotel. I am so sorry that I do not have your email so if you see this reply please do send me an email. Thank you again and have a nice... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2014

Great hotel! The rooms are very clean and good priced! The 3 person room even had a computer in it. The guy at the reception always try's to help as best as he can, and if you book a tour here you will get a good prices without even trying to get a lower price.

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London
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 of 5 stars Reviewed August 7, 2014

5 of us stayed together in adjoining rooms with an ensuite! We had one night with 6 of us and it was arranged to put a mattress in the 5 bed room... We were so grateful that this could be sorted. Breakfast is included and tours are reliable and easy to book through the hotel. ( We booked Ha long... More 

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Additional Information about Hanoi Star Hotel

Address: 25 Hang Mam Str | Hoan Kiem District, Hanoi, Vietnam (Formerly Hanoi Stars Hotel)
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Star Hotel 3*
Number of rooms: 21
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