There are so many reasons to recommend this lovely guest house. The rooms are clean, well kept, spacious and very secure. The water is always hot and the location is great. But by far the most outstanding praise must go to the staff who are incredible. You feel like you're staying with family, and nothing is too much trouble –... more

After travelling throughout Vietnam, Cambodia and Thailand we now know that you can never be 100% sure your reservation will hold good at any hotel, same goes for an airport or railway pickup but they always have somewhere else you can stay or you use a local taxi. We stayed here for three nights at the start of the Vietnam... more

I felt so welcome because of Lihn who takes care of you as you are an old friend. They can also fix you traintickets or a Halong Bay tour. Book in advance because they dont have many rooms. Clean, friendly staff, nice location, and great value for money. I will go back soon because my flight back home is from... more

very nice hotel in the old centrum of hanoi. the staff is truly friendly and helpfull. they can help you with nice tours to sapa and ha long bay, arrange free pickups, free breakfasts ... just beautiful! this was the best hotel we stayed in... in vietnam. more

My husband and I arrived in Hanoi at 10pm, flying in from Beijing. So I booked a room with airport pickup, based on the good reviews I found on the internet. Booking was a challenge, I used the booking form on their site, but never got a reply. So I sent an email instead, again no reaction. I didn't know... more

We prebooked our room in Hanoi Guesthouse based on the reviews here & on Hostelworld. I'm happy to say we were not disappointed! After 24 hrs on a bus we wanted to feel pampered and cared for and was not disappointed. Our room was lovely & my fiance was delighted to note the small touches like a hairdryer in the... more

The staff was absolutely fabulous - very friendly and helpful. The room was clean but unfortunately the room smelt musty and stale and after two nights we decided to change hotel. If you are not overly sensitive to this - which is a common problem in Vietnam - I would still recommend the hotel. more

very friendly, helpful and most importantly honest staff (hard to find in Hanoi :), clean and comfortable rooms, low price, will definitely go back there next time and recommend it to everyone! julien from France and dao from Thailand more

Ms Linh and staffs are friendly. Was down with a fever and diarrhoea after coming back Halong bay, am grateful that they allow us to extend the checking hours till 3pm so we can rest longer. The amenities are basic but comfortable. And they have free internet. Would definitely recommend this guesthouse to my friends. more