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All 492 Hanoi hotels

Hanoi Guesthouse

3.0 of 5 Hotel   |   85 Ma May Street | Hoan Kiem, Hanoi 10000, Vietnam
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Ranked #24 of 492 hotels in Hanoi
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
LMViloria Manila, Manila, Philippines
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878 people have reviewed this hotel

Traveler rating
    627
    211
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    8
    12
See reviews for
85
354
100
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Manila, Manila, Philippines
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

I love how genuinely accommodating and warm Hanoi Guesthouse is. From their bellboys, to their hotel staff, they were sincere and knew how to treat their guests. My room was very clean, hotel was spread out with rose petals, and with extra treats like coffee, tea, chips. They even arranged for my tours and my plane ticket to my Luang... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

All staff treat me like a friend, not a guest...have lot of fun and unforgetable moment with them.. Service provided is perfect...staff working hard and responsibility. Food is tasty and fresh. Room, lobby and all area are always clean.

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed yesterday NEW

All the staff are helpful and friendly. Services provided are also excellent. Rooms are clean and comfortable to sleep too. The price is also reasonable and worthy. The guesthouse location is also strategic because it is close to many visiting place such as Ho Kien Lake, St.Joseph Cathedral and so on. In my opinion, this guesthouse is really highly recommended... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stay few days in Hanoi Guesthouse. The staff in the guesthouse are very friendly and helpful. They just like our friends in Hanoi. The food provided very delicious including very nice local cuisines and French style breakfast. The room very clean and comfortable. The hotel just few minutes walking distance to Hoan Kiem lake. Besides, the tour to Sa... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Highly recommend Hanoi Guesthouse if you are visiting Hanoi. The service, staffs, location, foods are awesome!! This guesthouse located at a outstanding location, close to the night market, old market and also other tourist attractions. It is so convenient to access those tourist spots by walking distance. All staffs are very friendly and helpful! They smile all the time! We... More

Was this review helpful? Yes 6
HanoiGuesthouse8, Manager at Hanoi Guesthouse, responded to this review

Dear Woo Yuat Ping, Thank you for sharing your wonderful comments. It is fantastic to read that you had such a great stay with us and thank you for your warm words about the wonderful staff, nice room, best location, delicious breakfast. We are so pleasant to know that you happy with all our tours. Your review is a strongly... More

Taiping, Malaysia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A highly recommended excellent guesthouse to be choosen as your 1st choice if planning to stay in Hanoi. Everything in this guesthouse are really execellent. The staff are very kind and friendly and will help every customers with providing any information regarding your trip. The room is really comfortable and clean, the breakfast and dinner that provided here are really... More

Was this review helpful? Yes 5
HanoiGuesthouse8, Manager at Hanoi Guesthouse, responded to this review

Dear You Leng Tan, Thank you for sharing your feedback on your stay at the We are so glad to know our services are met all your expectation. By contributing your comment on Tripadvisor you had expressed how your satisfaction from the beginning to the end generously. Moreover, we are so proud when you was also extremely satisfied with our... More

2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Warm and inviting home away from home. Staff we're very helpful. The rooms were very clean and the breakfasts included in the room rate were delightful. The location is fantastic, it is in the heart if the old quarter which is very vibrant.

Was this review helpful? Yes 7
HanoiGuesthouse8, Manager at Hanoi Guesthouse, responded to this review

Dear Emily, We would be grateful for your wonderful review. We feel very happy when you got the feeling that this is not only the hotel but also it’s your home away from home. Thank you so much for highlighting the hotel staff, the hotel service, the room, the breakfast and location...etc., It extremely will encourage us to maintain our... More

Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a highly recommended guesthouse to choose and stay in Hanoi. The guesthouse is not big but the rooms condition is quite good if compared with money we paid. The staff, even the cleaners and technician are very friendly. The receptionists are always smile to us and take every customers like his or her friends. They made us feeling... More

Was this review helpful? Yes 6
HanoiGuesthouse8, Manager at Hanoi Guesthouse, responded to this review

Dear Sekchinyong, Thank you for taking the time to leave us such a great review on tripadvisor. On behalf of our hotel management, I would send our sincerely thanks for your wonderful comment regarding our hotel staff, the room cleanness and room amenities, the location… It is always very gratifying to know you had a great vacation with services offered... More

Cambridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at Hanoi Guesthouse for just one night in April, and everything about the hotel was outstanding, including the location, but especially the staff. Considering the price we paid for this room (our cheapest in Vietnam), we were extremely impressed by the standard and size of our room (there were fresh rose petals beautifully placed on our bed when... More

Was this review helpful? Yes 5
HanoiGuesthouse8, Manager at Hanoi Guesthouse, responded to this review

Dear Ainehyland, We cannot thank you enough for taking the time to write this wonderful review about your recent stay with us. Your kind words in all direction, are very much appreciated by our staff, especially Ms Kim and Security man - whom are both so happy to read that they were able to help make you feel happy like... More

perth
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Right in the heart of the old qtr yet only a 5 minute walk to the lake. It looked like a brand new guest house due to it's upkeep. All the staff were very friendly and helpful even before we arrived via email contact. We stayed with them twice, both times receiving room upgrades. We would defiantly stay again.

Was this review helpful? Yes 6
HanoiGuesthouse8, Manager at Hanoi Guesthouse, responded to this review

Dear Matthewjonrichards, Thank you for taking the time to share your feedback and praise here on Trip Advisor. You are so kind. we are particularly pleased to read you found our team friendly and helpful. We appreciate your review and great comments about our team and how well you were treated while here as our guests. It was our pleasure... More

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Additional Information about Hanoi Guesthouse

Also Known As:
Hanoi Guesthouse Hotel
Hanoi Guesthouse Hotel Hanoi
Address: 85 Ma May Street | Hoan Kiem, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #24 of 492 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Guesthouse 3*
Official Description (provided by the hotel):
Hanoi Guesthouse is proudly located in the center of Old Quarter, next to Hanoi Heritage House. It takes only 3 minutes to Hoan Kiem Lake, Ngoc Son Temple, Water Puppet Theater, also walking distance to Ho Chi Minh Mausoleum and Museum, The Temple of Literature. There are many restaurants around such as Tamarind Cafe, Lady Bird, A New Day...This cozy and friendly Guesthouse has different room types such as standard rooms, superior rooms, deluxe rooms that perfectly suit for Single, Couple, Family travelers.Rooms are super clean, thoughtfully decorated with wooden furnishings, wooden floors.* Facility: included Elevator (Lift) serves all floors.* Room features:The room provides Satellite TV, Minibar, Air-conditioning, Fan, Internet access – wireless, Computer in lobby (Complimentary), Refrigerator, Desk, Sitting area,Telephone, Hair dryer, Slippers, Private bathroom with hot shower, bathtub, bathroom amenities, Wake up service/Alarm clock... Superior room with window, Deluxe room with balcony or Old Quarter view. The room rates are inclusive of breakfast, tax, Free Internet, Free WiFi access. ... more   less 
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