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Hanoi Guesthouse


Hanoi Guesthouse
14 Bat Su Street | Hoan Kiem, Hanoi 0084, Vietnam
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Traveler Reviews

90% Recommend
4.0 of 5 stars 55 reviews
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4 of 5 stars
ReidThis 1 contribution
Guam
Jun 29, 2009 | Trip type: Family

My father, son and I stayed at the Hanoi Guesthouse and arranged Halong Junk Tours and Vietnam train tours with them. The girls there including Mrs. Lynn were very friendly and helpful and took care of everything for me. The rooms are spacious and clean and Bat Su Street is in the old quarter, very nice for strolling around. We... more

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5 of 5 stars
MrBeluga 5 contributions
Brighton UK
Jun 27, 2009 | Trip type: Couples

There are so many reasons to recommend this lovely guest house. The rooms are clean, well kept, spacious and very secure. The water is always hot and the location is great. But by far the most outstanding praise must go to the staff who are incredible. You feel like you're staying with family, and nothing is too much trouble –... more

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4 of 5 stars
Grisby341 2 contributions
London
Jun 3, 2009 | Trip type: Couples

After travelling throughout Vietnam, Cambodia and Thailand we now know that you can never be 100% sure your reservation will hold good at any hotel, same goes for an airport or railway pickup but they always have somewhere else you can stay or you use a local taxi. We stayed here for three nights at the start of the Vietnam... more

Great
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5 of 5 stars
Buhari 1 contribution
Amsterdam, The Netherlands
Jun 1, 2009 | Trip type: Solo travel

I felt so welcome because of Lihn who takes care of you as you are an old friend. They can also fix you traintickets or a Halong Bay tour. Book in advance because they dont have many rooms. Clean, friendly staff, nice location, and great value for money. I will go back soon because my flight back home is from... more

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5 of 5 stars
ThomasNL 12 contributions
NL
May 29, 2009 | Trip type: Couples

very nice hotel in the old centrum of hanoi. the staff is truly friendly and helpfull. they can help you with nice tours to sapa and ha long bay, arrange free pickups, free breakfasts ... just beautiful! this was the best hotel we stayed in... in vietnam. more

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2 of 5 stars
Toren17 10 contributions
Weesp
May 25, 2009 | Trip type: Couples

My husband and I arrived in Hanoi at 10pm, flying in from Beijing. So I booked a room with airport pickup, based on the good reviews I found on the internet. Booking was a challenge, I used the booking form on their site, but never got a reply. So I sent an email instead, again no reaction. I didn't know... more

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5 of 5 stars
pilgrim_999 1 contribution
London
May 10, 2009 | Trip type: Couples

We prebooked our room in Hanoi Guesthouse based on the reviews here & on Hostelworld. I'm happy to say we were not disappointed! After 24 hrs on a bus we wanted to feel pampered and cared for and was not disappointed. Our room was lovely & my fiance was delighted to note the small touches like a hairdryer in the... more

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3 of 5 stars
fivematt 11 contributions
Sweden
May 7, 2009 | Trip type: Family

The staff was absolutely fabulous - very friendly and helpful. The room was clean but unfortunately the room smelt musty and stale and after two nights we decided to change hotel. If you are not overly sensitive to this - which is a common problem in Vietnam - I would still recommend the hotel. more

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5 of 5 stars
julotlafrite 1 contribution
bangkok
Apr 21, 2009 | Trip type: Couples

very friendly, helpful and most importantly honest staff (hard to find in Hanoi :), clean and comfortable rooms, low price, will definitely go back there next time and recommend it to everyone! julien from France and dao from Thailand more

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4 of 5 stars
puppyiesgal 1 contribution
San Diego
Apr 17, 2009 | Trip type: Friends getaway

Ms Linh and staffs are friendly. Was down with a fever and diarrhoea after coming back Halong bay, am grateful that they allow us to extend the checking hours till 3pm so we can rest longer. The amenities are basic but comfortable. And they have free internet. Would definitely recommend this guesthouse to my friends. more

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Hanoi Guesthouse Address

14 Bat Su Street | Hoan Kiem, Hanoi 0084, Vietnam