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Hanoi Guest House

3.0 of 5 85 Ma May Street | Hoan Kiem, Hanoi 10000, Vietnam
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Hanoi Guest House
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Hanoi Guest House
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1,090 reviews from our community

Traveler rating
    804
    245
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    12
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100
425
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

This is one of the best hotel that me and my friend stayed before. Nice room, great service and good location. The staffs are so friendly and helpful, especially the ladies at the front counter... they're so sweet and helpful. Thanks for all the arrangement, we really enjoy our trip at Hanoi!

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Nice hotel staffs with smiling and greeting, free upgrade to a better room, check in early is possible(very appreciate for that as I get sick that time). Comfortable,clean,good location in the old quarter(most happening in town I think, night market very short walking distance, on every Friday,Saturday and Sunday, don't miss it). Worth to stay and value for money indeed.... More 

Was this review helpful? Yes 3
Melbourne, Victoria, Australia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

the Hanoi Guesthouse has become a perennial favorite with many, including my friends who regularly return there.(I've also been back). The front rooms can be a little noisy, but not so bad as some make out. No traffic in the street on the weekends now helps. The top room, 8th floor, is great, but the stairs up to it can... More 

Was this review helpful? Yes 1
Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

No matter where we went in Vietnam, no one is as helpful, friendly and as caring as the staff at the guesthouse. The location on Ma May street is first rate, close to everything and the traffic closure for Friday, Saturday and Sunday makes for a wonderfully festive atmosphere. Thank you for making my daughter feel so comfortable.

Was this review helpful? Yes 2
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This, our fifth visit to the Hanoi Guesthouse since 2009, was up to the usual high standard. Ms Linh runs an excellent hotel with wonderful staff and we have happily recommended it to all of our friends over the years. This time, 19 of us stayed there, some repeat guests and others new to the place, and all were overwhelmingly... More 

Was this review helpful? Yes 2
Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This guesthouse is fantastic. The staff were very helpful with anything we needed, even in the middle of the night. We felt very welcome right from check-in, and the location is great for wandering the old quarter on foot. Their airport shuttle service was friendly & efficient; they even provided a packed morning snack for us when we had a... More 

Was this review helpful? Yes 1
HGManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Elliot K, Thank you very much for choosing our accomodation. It's wonderful to hear from you, and each of our staff are delighted to hear from you as well. Thank for highlighting our location, service, valued and our staff . Again, thank you and we hope to welcome you back in the years ahead. All the best, HANOI GUEST... More 

Sydney, Australia
Top Contributor
53 reviews 53 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

You couldn't go past this hotel for it's fantastic staff and the most friendly service. They were so accommodating and always chatty, cheerful, extremely helpful and just such genuinely nice people. The hotel is centrally located within the Old Quarter in walking distance of many Cafes and shops on the doorstep. They booked our Sapa train for us and had... More 

Was this review helpful? Yes 1
HGManagerLe, Manager at Hanoi Guest House, responded to this review

Dear allishae02, Thank you for choosing the Hanoi Guest House as your hotel of stay for your past vacation with your friends to the Hanoi. I am delighted to read that you found the hotel’s location convenient and that our service team was consistently friendly and professional. Thank for highlighting our staff, clean, spacious rooms and enjoyed your tours we... More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a 3 star hotel with a 5 star rating for service. Warm welcome from staff at reception upon arrival. All staff accommodating, cheerful, chatty & very helpful. Excellent service - they provided a guide to accompany us (6 family members) to our carriages on the outward & return train rides to Sapa. Great breakfast. A hotel we would... More 

Was this review helpful? Yes 3
HGManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Perky p, Thank you for sharing your review of your most recent stay with us on TripAdvisor. Your feedback is truly important to us. It’s a great pleasure to know how much you were fully satisfied with our Hotel services such as location, excellent service, great breakfast, friendly and helpful staff. We would promise to put a lot of... More 

Petaling Jaya, Selangor, Malaysia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were a family of four travelling the first time to Vietnam. Through Tripadvisor we got to know about HGH which is located at the Old Quaters and Hoan Kiem lake. We booked our rooms, Halong bay and train tickets to Sapa on line. Upon arrival everything planned for was perfect without a hitch. The rooms were clean and spacious.... More 

Was this review helpful? Yes 2
HGManagerLe, Manager at Hanoi Guest House, responded to this review

Dear LeeChengTue, Thank you very much for staying with us and for your kind words. We are especially glad that you got the feeling right home. Thank you so much for highlighting the hotel staff, the hotel service, the room, facilities the breakfast and location...etc., especially fantastic trip we arranged for you. It extremely will encourage us to maintain our... More 

Boston, Massachusetts
Contributor
18 reviews 18 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was, by far, the best that I stayed in during my time in Vietnam, and the staff were some of the friendliest and most helpful people I encountered in the country - I felt that they genuinely cared about me and my enjoyment of Hanoi (And they seemed very concerned about me as a solo female traveler, which... More 

Was this review helpful? Yes 3
HGManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Bri99su, Thank you so very much for sharing your experience of Hanoi Guest House. We are so very happy to read of what a wonderful time you had when you stayed here. It is very important for us to receive feedback from all the delightful guests we have the pleasure of welcoming to Hanoi Guest House and I thank... More 

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Additional Information about Hanoi Guest House

Address: 85 Ma May Street | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Guest House 3*
Number of rooms: 9
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Also Known As:
Hanoi Guesthouse Hotel Hanoi

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