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Hanoi Guest House

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85 Ma May Street | Hoan Kiem, Hanoi 10000, Vietnam
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1,244 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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Hong Kong, China
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel located in the heart of Hanoi is a perfect getaway from the chaos and excitement that is Hanoi. The rooms are quaint and quiet, perfect for a great night sleep but also just steps away from all of the excitement, delicious food, and shops that is Hanoi! I've been lucky enough to have used this hotel several times... More 

Was this review helpful? Yes
4 of 5 stars Reviewed 6 days ago NEW

Hanoi Guest House~"A home away from home " very sweet slogan but all the staff really like my sister and brother,they understand what i need after from first day may be occur some misunderstand,with their excellent service was solve my problem in time and can have a dont worry trip in hanoi,their smile was every time warm me up,if my... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had such a lovely stay at the Hanoi Guest House would highly recommend. The staff were all very nice and attentive and decorated our room with balloons and petals (even a cake), for my boyfriend's birthday, made it very special! Great room, staff, breakfast & location would love to go back at some point :)

Was this review helpful? Yes 1
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Hanoi is ... An experience to say the least. We stayed at Hanoi Guest House twice in July 2015 and loved both stays. The staff are charming and go out of their way to be helpful and friendly. The rooms are clean and well equipped - I enjoyed our corner bath! I felt the guest house was an oasis of... More 

Was this review helpful? Yes 1
Strasbourg, France
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great time at Hanoi Guest House. Not only are the rooms of amazing standard for such a good price but the staff is extremely arranging and welcoming, ready to adapt to our queries. We stayed there 5 nights in total, and this was our best hotel in Vietnam! The location is great.

Was this review helpful? Yes 2
Alice Springs, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fabulous location, excellent service and warm friendly staff who go out of their way to make you feel welcome. Rooms are spotless, with personal touches.Close and easy walk to lake, super eating places, busy and vibrant street scene. Loved it and will return

Was this review helpful? Yes 2
Va.
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This guesthouse is an oasis in the centre of the Old District of Hanoi. I am not a fussy traveller, so if a place ticks all the major boxes, I’m happy. These are: 1) good location; 2) reasonable price; 3) plenty of hot water; 4) air conditioning; 5) comfortable bed; 6) dependable wi-fi. The front desk staff is super helpful... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed there for 2 nights. The service was extraordinarily pleasant and the rooms were clean and comfortable.If you want to ,you can book tours or flights easily.The staff will help you with everything you're asking for . We can truly recommend the Hanoi Guest house for those who are searching for great value for little money!!

Was this review helpful? Yes 3
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This guest house is in a great location in Old Town, close walking wherever you want to go. Very clean rooms and comfortable bed. Wonderful staff, from the front desk, to the bellman, to the cooks...everyone was so friendly and always willing to help. We booked a trip to Sapa and a trip to Halong Bay through the front desk.... More 

Was this review helpful? Yes 2
Paris, Ile-de-France, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We only stayed two nights in Hanoi Guesthouse but we felt like we were home. All the staff is really friendly and helpful. We booked both of our trips (Sapa & Halong Bay) through the guesthouse and everything was amazing and well organized : they even gave us a room for free when we got back from Sapa around 5am,... More 

Was this review helpful? Yes 3
HGManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Alice P, Many thanks for your kind words following your birthday stay with us at Hanoi Guest House. I was delighted that you enjoyed your stay with us and enjoyed the warm welcome, location, spacious, clean room, breakfast and most importantly the service you received. I hope you enjoyed your trip to Halong Bay, Sapa and please do come... More 

Hotel Review Summarization

What travelers say

  • Old quarter(28)
  • Halong bay(27)
  • Very friendly(9)
  • Guest House(7)
  • Train ticket(7)
  • Hoan Kiem lake(4)
  • Ha Long(4)
  • Very good(3)
  • Great location(3)
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