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Hanoi Guest House

3.0 of 5 85 Ma May Street | Hoan Kiem, Hanoi 10000, Vietnam
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Certificate of Excellence 2014
Hanoi Guest House
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Hanoi Guest House
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1,073 reviews from our community

Traveler rating
    790
    243
    21
    7
    12
See reviews for
97
419
116
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The guesthouse is just awesome. The service is excellent. Staff is really friendly and helps out a lot. We actually felt like home in that guesthouse. Breakfast was really nice and they offer a wide variety of food and drinks. Rooms were very clean and had been cleaned every day. It is a really good value for money.

Was this review helpful? Yes
Portsmouth, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

stayed hear in November , the location is perfect for getting around Hanoi, the staff are amazing nothing was too much trouble for them , i booked trips to halong (bookthe three day trip as you visit bai tu long bay amazing ) and sapa which were excellent, listening to other travelers who were not so fortunate booking off street... More

Was this review helpful? Yes 1
Sheffield, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We arrived jet-lagged via their airport pick-up service, which was on time and the driver friendly. We were welcomed with fruit and drinks, and all staff were extremely friendly, chatty, and helpful. Our room had a nice bathroom, it was very clean, although the bed was hard (something difficult to avoid in SE asia). Our room also came with complimentary... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

The most impressive is that each staffs are very friendly, nice, helpful. They are always there to help you, and giving you any guidance you will need and things we should beware of when on the streets. They even introduced us where we can got cheap beer, where we could buy the snack/food at a reasonable price and this avoiding... More

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Cairns, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

what a fantastic hotel. Very clean, comfortable and the staff are amazing. We booked all our trips through the hotel. It was much cheaper than doing it online or through a travel agent at home. While we went to Sapa they stored our luggage and when we came back they lent us a room to shower and have a sleep... More

Was this review helpful? Yes 1
HGManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Elsiecochrane, Thank you for your taking the time to write a review on site of Tripadvisor.com. We would be grateful for your wonderful review. It's so pleasant for us to know that you felt our hotel like “A Home Away from Home” Thank you so much for highlighting our hotel staff, the room quality, our tours and complimentary breakfast... More

Singapore
1 review
5 of 5 stars Reviewed 1 week ago

I cant put my finger on the best thing about this guesthouse. I wouldnt exactly call this place a guesthouse. Its a hotel. It provides you with everything you need. Excellent and efficient service. Very friendly and helpful staff. Incredible breakfast menu. Clean and tidy rooms. The rooms come with everything you need. Cable tv channels, aircon, fan comfy beds,... More

Was this review helpful? Yes
HGManagerLe, Manager at Hanoi Guest House, responded to this review

Dear SafiyyahSha, Thank you for sharing your wonderful comments on site of Tripadvisor.com. It is fantastic to read that you had such a great stay with us and thank you for your warm words about the wonderful staff, nice room, best location, delicious breakfast… We are so pleasant to know that you happy with all our tours we arrange for... More

Cardiff, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel, fantastic value for money. The staff are so friendly and welcoming making you feel right at home. Perfect location for exploring the Old Quarter. The only thing with this area is that if you want an early night it can be a bit noisy if you're a light sleeper. But personally I would definitely stay there again!

Was this review helpful? Yes 1
HGManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Chuckle15, Thank you very much for staying with us and for your kind words. We are especially glad that you got the feeling right home. Thank you so much for highlighting the hotel staff, the hotel service, the room, facilities the breakfast and location...etc., especially fantastic value for money. Thank you for your mention about a bit noisy we... More

Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm not sure what I liked most about the Hanoi Guesthouse, the comfortable rooms and facilities or the incredibly friendly staff. I came to Hanoi as a volunteer teaching english in nearby schools and it was a bit of a hidden secret amongst the other volunteers that the Guesthouse was the perfect escape from our volunteer apartment (which between the... More

Was this review helpful? Yes 2
HGManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Colgreusa, Thank you so much for your recent stay at our Hanoi Guest House. We are so delighted to hear your recent positive experience. Thank for highlighting our staff, service, clean room and best location. We ensure that our team will strive this sort of excellence with all our Guests. We look forward to welcoming you back. Your sincerely,... More

Budapest, Hungary
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Perfectly located place, with a nice breakfast and extremely kind and helpful staff. Clean, relatively spacious rooms. The map and the directions they gave us were very useful. Best spot to see the old town and to have a nice dinner.

Was this review helpful? Yes
HGManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Csanadbanhegyi, Thank you very much for your kind words. It's wonderful to hear from you, and each of our staff are delighted to hear from you as well. Thank for highlighting our location, service, clean, spacious room and helpful staff. Again, thank you, and we hope to welcome you back in the years ahead. All the best, HANOI GUEST... More

Malaysia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff very friendly and always have happy smiling face. they give us very good recommend for the direction to taste very delicious local food and where to buy famous coffee--G7. The guesthouse just located very very near to the street that full of various shops. i start to miss the breakfast that they prepare, really nice...thanks for wonderful arrangement... More

Was this review helpful? Yes 2
HGManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Skteioh, Many thanks for your kind feedback following your recent stay with us at Hanoi Guest House. We were really pleased to read that you enjoyed your stay including the service, location, delicious breakfast and local foods, helpful and friendly staff of the hotel. Especially wonderful arrangement to Sapa and Halong Bay trip. I have passed on your feedback... More

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Additional Information about Hanoi Guest House

Address: 85 Ma May Street | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Guest House 3*
Number of rooms: 9
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Also Known As:
Hanoi Guesthouse Hotel Hanoi

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