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All 490 Hanoi hotels

Stars Hotel

26 Bat Su Street | Hoan Kiem District, Hanoi, Vietnam
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Stars Hotel
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67%
Ranked #150 of 490 hotels in Hanoi
A recent review
5 of 5 stars Reviewed March 4, 2014
2jsek Ljubljana, Slovenia
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76 people have reviewed this hotel

Traveler rating
    29
    21
    4
    8
    14
See reviews for
4
24
12
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Smelly and dirty rooms, broken bathroom door, leaking air conditioner that made the bedsheets damp, air conditioner kept dripping on me during the night and.....TOWELS THAT RIP WHEN YOU TOUCH THEM (Check out my pictures). After showering, I grabbed one of the paper thin towels and wrapped it around me and it ripped. This is surely a sign that the... More

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Ljubljana, Slovenia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 4, 2014

We we searching for this hotel for a while, but it was worth of it as we got a really warm welcome when we finally arrived. The hotel staff is very nice and helpful, they prepared us great breakfast every morning and were always there for us. Rooms are nicely furnished, with comfortable beds and balcony. Hotel is located in... More

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Ascoli Piceno, Italy
Top Contributor
87 reviews 87 reviews
19 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed February 21, 2014

good position and friendly staff. You are in the heart of old quarter so everything is pretty close or easy to reach; just breakfast is small and be ready to steepy stairs. Good choice for budget traveller!!!

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Portland, Oregon
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 17, 2014 via mobile

The Stars Hotel is centrally located in a historic district and very close to the central market- they helped book tours, and a great trip to Halong bay. Computers and great wifi. Everyone was so nice. Breakfast was good- free water and they were so knowledgable! Fabulous restaurant across the street - Highway 4. They took care of everything for... More

Was this review helpful? Yes 1
Toronto, Canada
Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 4, 2014

We had a hard time finding this hotel but were happy when we did! The room was really nice, staff super friendly, even carried our bags to our room for us! We had all the free bottled water we could drink! Breakfast was decent and location was close to everything. Only downside: we booked our halong bay cruise through the... More

Was this review helpful? Yes 1
Oslo, Norway
Reviewer
4 reviews 4 reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 31, 2013

Stayed here for almost a week, looked forward to getting there each time to see the smiles of the receptionists! Free tea and coffee, breakfast included, lots of TV channels. Centrally located in the Old Quarters, but still a quite quiet street. Staff was helpful by suggesting places to visit and we booked a tour to Halong Bay through them,... More

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 3, 2013

Very friendly approach to guests - helpful and service oriented. Breakfast in price, free coffee and tea, wifi at the rooms working. Rooms clean and nicely equipped for that price. Don't be afraid to book a tour or a ticket via them - quality is reasonable and price very competitive.

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Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 17, 2013

First off, we'd like to give our thanks to the staff here, they were so helpful and friendly. We stayed here for a whole week, part of this time was when a typhoon was passing by. They were very reassuring and told us there was nothing to worry about! The rooms are slightly better than average and can be cleaned... More

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1 review
4 of 5 stars Reviewed November 1, 2013

The location of the hotel is great! We arrived without making reservations. The staff did their best to fix us a room as quick as they could. The room was on the first floor in the front and had a balcony. Very clean and good beds. Hotel staff gave us a map and told us all the nice places to... More

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Senior Contributor
29 reviews 29 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 18, 2013 via mobile

The staff here welcomed us off the street as we wandered around the old town trying to find a place to stay. It was higher priced then we prefer, $17 per night, but it was very nice. Private double w/ air con and big private bathroom and satellite tv as well as a good breakfast included. Good location in the... More

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Additional Information about Stars Hotel

Address: 26 Bat Su Street | Hoan Kiem District, Hanoi, Vietnam
Location: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
Ranked #150 of 490 hotels in Hanoi
Price Range (Based on Average Rates): $
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