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All 494 Hanoi hotels

Stars Hotel

26 Bat Su Street | Hoan Kiem District, Hanoi, Vietnam
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Ranked #115 of 494 hotels in Hanoi
A recent review
5 of 5 stars reviewed 1 week ago
Hannah W
  • Reviews (83)
  • Photos (13)
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  • Room tips (11)
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83 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We ended up staying here twice, visiting cat ba island and sapa and returning each time. We were remembered which was really nice, and even when we weren't staying after Sapa, they invited us to leave our bags so we could wander around, and just to sit and relax whilst they helped us book our flights and way to the... More

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Groningen, The Netherlands
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

After our stay in Stars Hotel we returned two times when we were in Hanoi again. Rooms are clean and have a bathtub. The hotel is in the old quarter and near the city center. Best thing is the very friendly and helpful staff. Definitly a good place to stay in Hanoi

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 25, 2014

Stayed here for a few nights with friends. The location is right in the centre of the old quarter. We managed to reach everywhere we wanted to by foot, but definitely make use of the map they provide you and remember the name of the road the hotel is on as the place is like a maze! The room was... More

Was this review helpful? Yes 1
London, United Kingdom
17 reviews 17 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 11, 2014

Located in the old quarter this clean, cheap ($8 a night each for our private three person room) and well run hotel will make your stay in Hanoi an easy and enjoyable time. Landing in Hanoi airport the hotel organised a driver to pick us up and drive us straight to the hotel ($15 which the hotel played up front... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 4, 2014 via mobile

I stayed here for only one night, then was organizing a short-term apartment stay. The staff is SO amazing, they let me use their computers after I had checked out, and offered to let me rest for the day for free! The rooms are clean, the location is not directly in the tourist madness (which is actually nice) but a... More

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Liverpool, United Kingdom
3 reviews 3 reviews
5 of 5 stars Reviewed May 13, 2014

I stayed here for a week in a twin room in February. The room was clean and had a fridge and TV with everything in working order. The decor is a bit outdated but that didn't bother me! It is right in the centre of Hanoi so perfect for walking to the sights. The best part is the staff who... More

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Brighton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 6, 2014

My husband and I just spent 3 nights at this hotel. We paid $18 per night which included both of our breakfasts. We could not find cheaper in Hannoi, especially at this great location, in the Old quarter, which is close enough to everything. We were put in a beautiful room with a pretty balcony, comfortable bed and ensure bathroom.... More

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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed April 9, 2014

Smelly and dirty rooms, broken bathroom door, leaking air conditioner that made the bedsheets damp, air conditioner kept dripping on me during the night and.....TOWELS THAT RIP WHEN YOU TOUCH THEM (Check out my pictures). After showering, I grabbed one of the paper thin towels and wrapped it around me and it ripped. This is surely a sign that the... More

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Ljubljana, Slovenia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 4, 2014

We we searching for this hotel for a while, but it was worth of it as we got a really warm welcome when we finally arrived. The hotel staff is very nice and helpful, they prepared us great breakfast every morning and were always there for us. Rooms are nicely furnished, with comfortable beds and balcony. Hotel is located in... More

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Ascoli Piceno, Italy
Top Contributor
113 reviews 113 reviews
26 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed February 21, 2014

good position and friendly staff. You are in the heart of old quarter so everything is pretty close or easy to reach; just breakfast is small and be ready to steepy stairs. Good choice for budget traveller!!!

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Additional Information about Stars Hotel

Address: 26 Bat Su Street | Hoan Kiem District, Hanoi, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
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Bathroom (2)
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Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Airport Transportation
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#10 Best Value Hotel in Hanoi
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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