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Icon 36 Hotel & Residence

#51 of 524 Hotels in Hanoi
Certificate of Excellence
35 - 37 Bat Su Street, Hoan Kiem, Hanoi 00844, Vietnam
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1 room 1 guest
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141 Reviews from our TripAdvisor Community

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Traveler rating
    105
    27
    4
    4
    1
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21
43
24
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Karlovy Vary, Czech Republic
1 review
5 of 5 stars Reviewed 1 week ago

3 nights there seemed to be too short for us, we had an excellent time. Great room with windows, confortable bed and clean bathtub. Thier staff were truly fantastic. they took good care of us and tried to help every single time. Thank you Kelly and Thuy and Tom for making our trip great memory.

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Adelaide, Australia
Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

When travelling to a big city like Hanoi I always do my research. I wanted this property to be in "Old Hanoi" and experience the local lifestyle which was at your very doorstep. Close to Hoan Kiem Lake it is a 15 minute walk avoiding the traffic at day or 10 minutes if walking early in the morning before 7AM.... More 

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Whakatane, New Zealand
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay in Hanoi was great and choosing the Icon 36 Hotel and Residence was a good move as we were central to everything we wanted to see particularly on foot. We were delayed at the airport upon arrival and the hotel driver patiently waited for us and that set the tone of our stay - everyone from the hotel... More 

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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 3 weeks ago

I spent a week travelling around Vietnam and this is the best night I spent with the hotel. The staff was friendly and helpful. Room was spacious and clean. Unfortunately, I only spend a night with the hotel. Wish I could spend more nights with them. I will highly recommend them to friends and family. This hotel will be my... More 

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Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 5 nights. We were greeted by Thom, checked in and taken to our room on the 5th floor. The room had everything you come to expect from a hotel. The room was clean and a/c was cold. The breakfast was ok, but with so much other food to sample around I would recommend getting... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was here in first 4 nights with my husband. Everything is clean. The tv is too far for a near-sighted like me. Not much to see from the balcony. staff here are really friendly and helpful. Breakfast good but the place is small and the ventilators did not work well. Anyway, in this trip. I stayed in 4 different... More 

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Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 24, 2015

We stayed our first 3 days in Vietnam in this hotel getting used to the frantic traffic in Hanoi. Mr. Tom, the hotel manager did evrything to help us and has a particular sense for planning. Also trips to Ha Long Bay and Sapa were arranged through him, as well as train tickets for our onward journey. Each time we... More 

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Brno, Czech Republic
2 reviews
5 of 5 stars Reviewed July 20, 2015

Just few steps away from hoan kiem lake, hotel was located in heart of old quarter, excellent location, close to everything. I was surprised by honeymoon cake and flowers in my room. fantastic team. I forgot to mention about our excellent room with big balcony, fully equipped with all thing we needed, good breakfast and strong wifi. What else we... More 

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Toronto, Canada
2 reviews
5 of 5 stars Reviewed July 18, 2015

I had a short stay in thic hotel for 2 nights. Everything was great. Convenient location, near Hoan Kiem lake, night market and restaurants. hotel staff were super friendly and helpful, just beyond my espectation. room was super clean, full equipment. breakfast was excellent. the room we had with view to street for 30$. value deal.

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Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 18, 2015

We stayed here with friends and had one of the best stays we've had in Asia. They were extremely welcoming and even helped us book a fantastic trip to Halong Bay. They have 2 locations, we prefered the one on Bat Su and so they made sure there would be room for us there. My boyfriend and I are planning... More 

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