We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Icon 36 Hotel & Residence

#45 of 522 Hotels in Hanoi
Certificate of Excellence
35 - 37 Bat Su Street, Hoan Kiem, Hanoi 00844, Vietnam
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Asia Travel to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Icon 36 Hotel & Residence
Professional photos View all
Browse nearby
Icon 36 Hotel & Residence
Add Photo Write a Review

120 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    92
    22
    3
    2
    1
See reviews for
12
39
23
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (120)
  • Mar-May only
    (31)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (30)
All months
Level Contributor
4 reviews
5 of 5 stars Reviewed today NEW

Exceptional staff, clean comfortable rooms, great location, great wifi, safe. We've been traveling for 3 months in Asia and this has been the best hotel we've stayed at. Why? ALL the staff were so friendly, genuine and helpful, it really did feel like "home" away from home and we would stay there anytime we return to Hanoi and highly recommend... More 

Was this review helpful? Yes
Ireland
2 reviews
5 of 5 stars Reviewed yesterday NEW

Very happy with our stay here. We stayed at ICON 36 for the first two nights and Icon Hotel & Residence for the rest of our stay at Hanoi. Great staff and location. We did notice the breakfast had a much better selection in Icon 36 compared to the Icon 36 Hotel & Residence so maybe this could be improved.

Was this review helpful? Yes
Singapore, Singapore
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights. The room was already prepared and air con switched on for us. The room was filled with a nutty burnt pineapple aroma, something to they used r get rid of weird smells in rooms. Some corners of the room was a little tight, maximising the real estate fully. Room was big and spacious. Bedding was good. Hot... More 

Was this review helpful? Yes 1
Thailand
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment I stepped foot onto the front pavement in front of this hotel I was met with warm home grown Vietnamese hospitaliy, which was all completely genuine to ensure all tourists are given the best possible information and to get the most positive experience. If turned out I stayed in between both Icon 36 hotels on Cua Dong... More 

Was this review helpful? Yes
Hamburg, Germany
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Best hotel in town. We had great experience there. Staff was spectacular. They came out of their way to serve their guest, warm and helpful. Our room was great with 2 windows facing the street. well-appointed. desktop, wifi available in all floor. well the hotel location was great. 8 minuites to the lake, 3 minuites to dong xuan market, restaurants... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

I am very grateful for all of the wonderful services the hotel provided. They allow us to shower at their cafe's toilet even after we have checked out, and even provided us with drinking water and fresh bath towels. Staff by the name of Tray, even brought us to nearby cafe for the signature vietnam egg coffee. Despite the air-conditioner... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

centrally located in old quarter street icon 36 was great choice for middle price range. 28$ for a room with big window. Mine was comfortable, clean, fully equipped with all needed amenities. Wifi available in public lobby and every floor. Staff there were very kind and helpful. Hotel manager could consider changing their bathroom curtain, it was a bit old.... More 

Was this review helpful? Yes 1
Lower Saxony, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Small 3* hotel In old quarter, Convernient location. Amazing hotel team with massive smiles. Check in was qucik after offering Orange Juice and tourist information. My room was spacious and superb clean, well appointed. Lovely Hotel.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Enjoyable stay. We booked 3 rooms in Icon 36 after we visited Sapa. We arrived back to hotel very early in morning, staff were generous to give us breakfast right away and we had our room at 6h30. Adorable. We had total 3 nights there. Our room was huge with window, got all things we needed, clean towels. staff were... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Impressed by Superb friendly Staff when we checked in, warm greeting with useful information. My room was spacious, cosy, superb clean and well equipped with desktop, safety box, iron... great breakfast. They were so kind to let me have a room for shower before I got so sapa. I couldn't find any thing to be dislike there.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Hotel & grounds (4)
Viewed
View from room (1)
Viewed
Room/suite (5)
Viewed
Bathroom (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (62)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (11)
Viewed
Bathroom (3)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Other (33)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay