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Icon 36 Hotel & Residence

Travelers' Choice award winner
35 - 37 Bat Su Street, Hoan Kiem, Hanoi 00844, Vietnam
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1 room 1 adult
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Icon 36 Hotel & Residence
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196 Reviews from our TripAdvisor Community

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Karlovy Vary, Czech Republic
1 review
5 of 5 stars Reviewed 2 days ago NEW

sweet surprise when we arrived, they had flowers and cake for my birthday. Not that all our room was upgraded to suite room for all 3 nights. Our room was great with huge balcony to street side, everything you need for your stay were there. bed was comfortable and clean. Staff were extremely helpful and lovely. We had our excellent... More 

Helpful?
Thank Sandra K
Level Contributor
22 reviews
16 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

This little hotel is so cool! We arrived very early from train station, cold and tired. They gave us hot coffee and the room was ready after very short time. The weather that day was so freezing cold, but the room had very good heating so we were just so pleased! We booked a deluxe room with city view. It... More 

Helpful?
Thank Gosia W
Melbourne, Australia
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great place to stay if you want to be central in the Old Quarters of Hanoi. On a relatively quiet street, even though that doesn't really exist anywhere in the city. However regardless, location was great and everything is within walking distance, we didn't use a taxi or car once. The staff are very friendly and willing to help with... More 

Helpful?
Thank Delz18
Sydney, Australia
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had booked & prepaid 2 rooms in this hotel for 3 nights before our Halong Bay cruise and 1 night after after reading reviews. Despite having paid for the hotel and booking months in advance to ensure we received the family suite (as we have 5 children and needed the big room with enough beds) they gave our room... More 

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1 Thank thesydneysurfer
Hong Kong Region, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was one of our Best hotel in Vietnam. Conveniently located right in old quarter from there you can easily access to main attractions of hanoi. Room was excellently clean and well equipped. our room has 2 opened windows to street side. Breakfast was very good. Very friendly front office staff. 35$ for a night was a very value deal... More 

Helpful?
1 Thank Lamar O
Penguin, Tasmania
Level Contributor
183 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

From the moment I booked this hotel Mr Tom has been offering his help. He has booked my airport transfers and train tickets to Sapa and Ninh Binh all at competitive prices and all before I even arrived. On arrival he sorted out a SIM card and got me connected to the internet while I sat in the foyer drinking... More 

Helpful?
Thank Elspeth L
New Delhi, India
1 review
5 of 5 stars Reviewed 3 weeks ago

Exceptional service, Everything was nice and clean. We had our room on top floor with excellent view to street, lift just can get to 7 floor only. Breakfast was great hot and tasty. Best thing we loved in this hotel was staff. crazy friendly and helpful. every time we walked in lobby We saw their smile. Lovely team.

Helpful?
Thank 585170
Rockhampton, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The staff were so helpful and friendly. The rooms are clean and well appointed. Location is great. Breakfast was very generous and had a pretty good selection. It's a bit noisy close the road, but i think that's just par for the course. would definitely stay here again.

Helpful?
Thank Stacey S
Fresno, California
Level Contributor
112 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Icon 36 Hotel has two branches a short walk apart on the west side of Hanoi’s Old Town. My wife and I were guests at both, for one week each. This review mainly concerns our stay at the branch on Bat Su Street, the "Icon 36 Hotel and Residence." The hotel’s 20 rooms are nicely decorated, clean, exceptionally well-lit,... More 

Helpful?
Thank nworbd
National Capital Territory of Delhi, India
Level Contributor
208 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed January 4, 2016 via mobile

In old quarters..yet quiet coz it's not in the busiest street.but within 5minutes one could access the buzz. They were accomodative.kept our bags for 6days till we returned for an overnight stay. Staff very jovial warm n helping. It's nothing extraordinary but good amenities .room Size decent n far bigger than their other hotel. Decent breakfast and fair rates. When... More 

Helpful?
Thank chandrapriti
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