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Icon 36 Hotel & Residence

3.0 of 5 35 - 37 Bat Su Street, Hoan Kiem, Hanoi 00844, Vietnam
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Icon 36 Hotel & Residence
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Icon 36 Hotel & Residence
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41 reviews from our community

Traveler rating
    33
    6
    2
    0
    0
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3
15
8
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The Icon 36 Hotel, just in the middle of the old town is an excellent hotel with a superb staff. We have been there twice and were both times imperessed by the friendlyness of the staff and their efforts to make you feel at home.They also assisted in making further travel plans. The rooms were great.

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Sydney, New South Wales, Australia
1 review
5 of 5 stars Reviewed 1 week ago

My friend and I booked this hotel for our trip in Hanoi in Nov 2014 after read reviews from Tripadvisor. I was impressed with the services provided during our stay in this hotel. The staffs are very friendly and helpful from reception to bellboy. I would say Mr Thuy, a bellboy of the hotel, in particularly was very helpful and... More 

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Sydney, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Wow all other comments are true. We picked this hotel after reading so many good reviews on tripadvisor and other websites. The room looked exactly the same like on pictures. We had free upgrade to Deluxe ciry view room 701 without asking. We had amazing view of the whole area but it is no noise at all. The streets are... More 

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Takasaki-shi, Gunma, Japan
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel in July 2014 and found it was a superb little hotel very clean and tidy the staff were very professional and done everything to help you out, Daniel in particular was excellent always giving you help and advice.

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Taipei, Taipei, Taiwan
1 review
5 of 5 stars Reviewed 4 weeks ago

Good location near 36 Old Quarter. Nice room with clean bed, bathtub. Cheap price and give you high level service. The most important is the kind staff,they are enthusiastic to help you everything. This hotel will be my first choice in Hanoi, always :)

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Southend-on-Sea, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

we stayed in this hotel in October 2014 and found it was a superb little hotel very clean and tidy the staff were very professional and done everything to help you out, Daniel in particular was excellent always giving you help and advice. If I come back to Hanoi again then I would defiantly stay here again.

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Leamington Spa, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

All the other reviews are correct, the staff are the friendliest and most helpful staff i've encountered in Asia. Plus the actual room is beautiful and clean, with a really deep bathtub and nice big flat screen TV. For $25 it's definitely the best hotel we looked at in the area!

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2 reviews
5 of 5 stars Reviewed November 8, 2014

Good location to venture around Old Quarter on foot. And yes! Good street food at almost every corner. Be mindful to ask the hotel staff for directions before leaving the hotel. And always do carry a map with you.

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1 review
5 of 5 stars Reviewed November 4, 2014 via mobile

I stayed there for 3 days 2 nights, hotel's staff and management were extremely friendly and attentive. They were constantly giving me advises on where to go and the right pricing to pay. Overall i feel as if i stayed at a friend's house. Great work and spirit you feel there. Thumbs up!

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Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2014

I have traveled to many places and the staff here are the most friendly staff I ever met. The entire staff feels like friends. Rooms are clean and aromatic. Located at Bat Su with many local coffee shops, and the best wantan noodle is just at the corner of the street. Quite street with less traffic. I will definitely stay... More 

Was this review helpful? Yes 1
VAN HIEN P, Manager at Icon 36 Hotel & Residence, responded to this review

Dear Awendii, Firstly, we would like to take this chance to say a big thank to you for taking your time posting a great review on Tripadvisor. I am very delighted to know that you enjoyed the time staying in Hanoi at our hotel. Our staff team is pleased to welcome every customer as friends coming to our "home away... More 

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Additional Information about Icon 36 Hotel & Residence

Address: 35 - 37 Bat Su Street, Hoan Kiem, Hanoi 00844, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Icon 36 Hotel & Residence 3*
Number of rooms: 23
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Hotel Style:
#49 Best Value Hotel in Hanoi

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