We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 490 Hanoi hotels

Icon 36 Hotel & Residence

3.5 of 5 Hotel   |   35 - 37 Bat Su Street, Hoan Kiem, Hanoi 00844, Vietnam
Hotel amenities
Save Saved
You added Icon 36 Hotel & Residence to your Saves list
Icon 36 Hotel & Residence
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Agoda.com Hostelworld.com Asiatravel.com
and 10 more sites!
84%
Ranked #121 of 490 hotels in Hanoi
A recent review
5 of 5 stars reviewed 2 weeks ago
Arianniux Bangkok, Thailand
Write a Review

121 people have reviewed this hotel

Traveler rating
    68
    32
    13
    3
    5
See reviews for
15
36
12
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
pgh, pa
Top Contributor
85 reviews 85 reviews
36 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed yesterday NEW

I called to book a room here since ive stayed here at least 4 times before but under the original name. I was quoted a much higher rate than I saw through agoda. So instead booked through the site. Upon arrival I was shuffled off to a hotel across the street to a room with no window and really small... More

Was this review helpful? Yes
Bangkok, Thailand
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

They were very nice to us in the hotel, friendly staff and they helped us to make everything in the only day we were at Hanoi!! The only thing is that it is tricky to get there at night, so you better try to get there in the day. The location is great, and they also have a taxi service... More

Was this review helpful? Yes 2
Lille, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Just as I said. Amazing excellent. Staff are extremely great, helpful, smiling. Our room is big with 2 full sized windows. Got computer in room, safety box, free Wi-Fi breakfast. Lift to every floor. Buffett Breakfast is very good. We come here by recommendation and find out it's really great. Value your money. 32$ only

Was this review helpful? Yes 1
kuala lumpur
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 18, 2014

Stayed in this hotel for 4 nights. Hotel and rooms environment is good especially the suite room with it's room rate. Wifi provided in the room as well. Service provided by the manager Mr. VanHien and staffs are superb. They are so attentive and helpful with smiling faces most of the time especially Mr. Thuc. It's located nearby (within walking... More

Was this review helpful? Yes 1
Aubenas, France
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 17, 2014

Just arrived today in Hanoi and checked into thís hotel. The staff ís vẻry friendly and helpful. It ís situated in the heart of the old town at 1 km from the lake. Ás the windows ảre double glazed, we don't hear any noise in the room. The furniture ís modern but sorber. A hotel to recommend.

Was this review helpful? Yes 2
Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 13, 2014

Hotel was nice but I was totally put off by Office staff and pushy tour sales at way over inflated prices tour offered by staff was $200 U.S p/p and same tour same bus same boat was $105 U.S just outside the door. I was the one that arrived tired yes... But I didn't need anyone withholding my room key... More

Was this review helpful? Yes 2
lex294, General Manager at Icon 36 Hotel & Residence, responded to this review

Dear Mr. Drew, First of all I would like to thank you about your time writing about us. THe day you checked in You got your room staight a way without any delay as I know. There is a misunderstanding here I guess. About the Program you booked outside you forget to study on the boat and option you go... More

Manteca, California
1 review
5 of 5 stars Reviewed March 11, 2014 via mobile

Very good service, clean room, excellent food and helpful and courteous personnel.Reasonable , breakfast is very good, staff are friendly, clean and respectful. Their coffee iis very good. I strongly. Recommend.

Was this review helpful? Yes
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 22, 2014

I travelling from north Vietnam to South Vietnam over 1 Month i booked the Hanoi Hanoi view hotel due to the reviews on here and we've not been disappointed. We organised an airport pick up which was there to meet us at the airport on time. We were made to feel incredibly welcome. The staff are super friendly and helpful... More

Was this review helpful? Yes
Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2014

This hotel is in a great location. It's walking distant to all the cool restaurants and attractions. The employees are very friendly and helpful. The owner is usually around to greet his customers. He is very nice.

Was this review helpful? Yes 2
Ho Chi Minh City, Vietnam
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2014 via mobile

I stayed at this hotel many times for business trips/holidays and I always come back. This is a great hotel with perfect location surrounding by many good local eateries, clean room and friendly staff. They also have computer in the room which is very convenient. What a great hotel!

Was this review helpful? Yes 1

Been to Icon 36 Hotel & Residence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Icon 36 Hotel & Residence

Address: 35 - 37 Bat Su Street, Hoan Kiem, Hanoi 00844, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #121 of 490 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Icon 36 Hotel & Residence 3.5*
Official Description (provided by the hotel):
ICON 36 HOTEL & RESIDENCE is located at the heart of Hanoi in Bat Su. On one of the quietest streets in the Hanoi old quarter, a helpful and multilingual staff is on hand to assist you with anything you need. ICON 36 HOTEL & RESIDENCE is a nice blend of modern and traditional architecture with windows looking out onto the street and filling yours eyes with the sights of the Vietnam. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, HostelWorld, Asiatravel.com Holdings, Booking.com, HostelBookers, Orbitz, TripOnline SA, Priceline, Hotels.com, Expedia, Venere, Tingo and Otel so you can book your Icon 36 Hotel & Residence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Icon 36 Hotel & Residence, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.