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The Jasmine Hotel

3.0 of 5 157 Lo Su, Hoan Kiem District | Hanoi Old Quarter, Hoan Kiem, Hanoi 1000, Vietnam
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The Jasmine Hotel
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581 reviews from our community

Traveler rating
    398
    142
    29
    10
    2
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104
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ashburn, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars NEW

Some rooms haven’t got a window. The rooms are very clean, and its very cheap, the staff is great. Ask for Yen. We had a great time. We like so much that hotel that we booked another time for the last day. The breakfast is also fantastic. Great value. Best staffs!

Was this review helpful? Yes
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 6 days ago NEW

We were a group of 6 young guys traveling around SEA and loved our stay at the Jasmine hotel . Excellent breakfast. Clean rooms. Wonderful staffs. We booked all trips from the hotel and enjoyed them so much. Best value at very good prices.

Was this review helpful? Yes
Wilmington, Delaware
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the hotel for only two nights because we did a cruise in the Halong Bay. But we were brought back afterwards to the Jasmine Garden Hotel and although we took the night train to Hue that night they let us use their computers, served us tea, let us use the bathroom to change and fresh up. Furthermore... More 

Was this review helpful? Yes 4
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a lovely mid price range option for travellers not looking for anything lux. We stayed here for two nights and were treated like royalty. The staff was always willing to go the extra mile for us, allowed us to store or luggage throughout the rest of our time in vietnam, and even offered us coffee when we... More 

Was this review helpful? Yes 4
Philadelphia , PA
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I began my relationship with the wonderful people at Jasmine almost four years ago, and on numerous trips to Hanoi since then, have always had an excellent stay with them. Jasmine is located a very short walk from 'Tourist Central', Hoan Kiem Lake. If you are planning your first trip to Hanoi, this is the location where you want to... More 

Was this review helpful? Yes 5
Singapore
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Me and Wife went for Honeymoon trip to Hanoi, and the whole package we booked through Jasmine Garden Hotel. We take it as a blessing to know about this Hotel( when there are soo many in Hanoi) through TripAdvisor. Ms. Yen is the kind lady who really helped a lot in packaging together 2d1n v Spirit Cruise through Halong Bay... More 

Was this review helpful? Yes 5
Muhlheim am Main, Germany
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The rooms are not luxury but beautifully decorated and the bathrooms are clean. Great location in Hanoi Old Quarter, next to Hoan Kiem lake. The staffs are super friendly. Great breakfast. Thanks Ms Yen and the staff at jasmine garden hotel who helped me a lot during my time in Hanoi. I would certainly stay here again.

Was this review helpful? Yes 7
Singapore, Singapore
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 23, 2015

Lovely hotel situated in the old district so easy access to the hustle and bustle of the city. Rooms vary in size. We were a couple traveling around SEA and loved our stay at the Jasmine hotel . Excellent breakfast. Clean rooms. Wonderful staffs.

Was this review helpful? Yes 8
55TonyB2013, General Manager at The Jasmine Hotel, responded to this review

Dear DonovanChang85, Thank you for taking your time to share your experience about the Jasmine Garden Hotel on Tripadvisor following your stay with us recently. I am delighted to hear that you had a nice stay with us and that the staff were really wonderful. I am also pleased that you enjoyed breakfast with us and that you liked the... More 

Alberta, Canada
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 19, 2015

Honestly I was a little shocked when we walked into our room here. After reading all the reviews which raved about this hotel- it just didn't add up. The rooms were small & dark, the beds were soo hard! The bathroom was also very small & not very clean. The highlight of this hotel is definitely the staff! They were... More 

Was this review helpful? Yes 1
San Francisco, California
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 15, 2015

The property and the staffs were amazing. They were very friendly, even organized a birthday cake for my little daughter. The bed was also comfortable. The breakfast was fabulous which was served on site. We booked our Halong Bay trip from here and while we stayed away 5 nights on Cat ba island, we were able to store our luggage... More 

Was this review helpful? Yes 10
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Additional Information about The Jasmine Hotel

Address: 157 Lo Su, Hoan Kiem District | Hanoi Old Quarter, Hoan Kiem, Hanoi 1000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Jasmine Hotel 3*
Number of rooms: 30
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