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Jasmine Garden Hotel

Travelers' Choice award winner
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57 Lo Su, Hoan Kiem District, Hanoi, Vietnam
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Jasmine Garden Hotel
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630 Reviews from our TripAdvisor Community

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Traveler rating
    436
    150
    32
    10
    2
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109
267
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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All months
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The staff are really really good here, they help with anything and every thing. We booked Indochina Junk Bai Tu Long cruise through then which ran as planned. The room are nice, Huge Beds! Balcony great. only noise during the day, after 10pm ish the traffic really dies down, so we had no problem sleeping. The bathroom flooded every time... More 

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Melbourne, Australia
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel has relocated and changed it's name to the Posh hotel. I booked through Expedia and was sent to the old address, luckily the hotel had left their contact details on the window of the hotel and I contacted staff who immediately picked me up. They upgraded my room to the imperial suite due to the inconvenience caused. (not... More 

Was this review helpful? Yes 3
Manchester, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very helpful staff who organised a transfer for us at the airport. The driver waited 1.5 hours for us as we had issues with our visa. The room and hotel was very clean and they offered an efficient and cheap laundry service. Recommended place to stay in a great location.

Was this review helpful? Yes 2
Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 26, 2015

They offered us an early check in ( at 7:00AM in stead of 1:00PM). The location is just the best! Close to everything you want really. Clean room and nice breakfast. Can not think of any negative thing about Jasmine Garden Hotel. Highly recommend it

Was this review helpful? Yes 3
Washington DC, District of Columbia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed June 20, 2015

The best hotel we stayed in Vietnam. We stayed here last year and came back this trip. The hotel is very nice and clean, location is brilliant right next to Hoan Kiem lake in the Old Quarter, and the staff are very friendly and helpful. We stayed in this hotel for three nights this time and we had great experience... More 

Was this review helpful? Yes 3
Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 19, 2015

I stayed here for 3 nights. I loved it so so much. The hotel staff was very friendly and everything was clean with best service The beds are very good and breakfast is good too. I am more than happy to recommend this hotel to every one coming to Hanoi, especially those looking for NOT EXPENSIVE but NICE place to... More 

Was this review helpful? Yes 5
Greater London, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 18, 2015

This was my second stay at the Jasmine hotel. Just as good as the first! Staff go out of their way to help you by making calls to confirm the trip booking, offering their service. Breakfast is delicious and included in my room rate. Rooms are clean, not luxury but they have every thing we need. The best thing about... More 

Was this review helpful? Yes 4
maine, usa
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 14, 2015

This was my second stay at the Jasmine. It's in a great location in the Old Quarter. A simple hotel, small on amenities and large on service. Great staff - Yen, Thuy and all the others treat you like family. They can handle all your tour needs. Take the overnight train to Sapa. Spend a couple of nights on a... More 

Was this review helpful? Yes 5
Australia
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 8, 2015

The staff could not have been friendlier of more helpful at this clean and tidy hotel in Hanoi's Old Quarter. They went to great lengths to ensure all our needs were met. At the end of our stay, they offered us a free room to shower even we already checked out . The service was great!

Was this review helpful? Yes 8
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 5, 2015

The Jasmine staff are so wonderful. They will do anything to help you! I will always come back to The Jasmine when I visit Hanoi. The rooms are very good value and you are right in the centre of the old quarter.

Was this review helpful? Yes 12
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