We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jasmine Garden Hotel

Travelers' Choice award winner
Hotel website
57 Lo Su, Hanoi Old Quarter, Hanoi 10000, Vietnam
Offers & Announcements
40% off room rate
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Jasmine Garden Hotel
Professional photos View all
Browse nearby
Jasmine Garden Hotel
Jasmine Garden Hotel
Jasmine Garden Hotel
Write a Review

616 reviews from our community

Traveler rating
    425
    147
    32
    10
    2
See reviews for
109
259
70
24
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (616)
  • Mar-May only
    (192)
  • Jun-Aug only
    (141)
  • Sep-Nov only
    (135)
  • Dec-Feb only
    (148)
All months
2 reviews
4 of 5 stars Reviewed today NEW

Stayed here with friends who had stayed before - the wonderful staff treated us like family and arranged our tours - recommend places to see. Great choice of breakfast - nothing to much trouble to make you feel at home. Close to "Old Quarter " and easy access to food

Was this review helpful? Yes 1
Auckland, New Zealand
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

They are NOT a 5 star hotel but at this rate (US$ 25 –US$ 35 per night), no where can bet their quality. The staffs are those that you can NEVER find any where else in Hanoi. They are simply incredible. They spoke perfect English and understood everything we asked. They booked a sapa trip for us and had many... More 

Was this review helpful? Yes 4
Washington
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Ian (or Yen), Phuong & the whole staff were all so friendly & welcoming. We stayed for 4 nights in May. Well located, clean & quiet rooms, bed was comfortable & breakfast was really tasty. The staff is what made this a memorable stay. We would definitely go back & would definitely recommend.

Was this review helpful? Yes 7
Currans Hill, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is an excellent place to stay in Hanoi. The staff are so accommodating and always smiling. Yen the reservations manager was so easy to deal with and very helpful. I sent a few emails asking for prices on different tours and changing dates etc and within the hour Yen had gotten back to me with her response. The... More 

Was this review helpful? Yes 6
55TonyB2013, General Manager at Jasmine Garden Hotel, responded to this review

Dear the family of Kim H, I am truly grateful for your feedback and thank you very much for sharing your experience of the Jasmine Garden Hotel on the popular website Tripadvisor.com. We are very happy to hear these beautiful words "The breakfast was awesome. I normally don't like the breakfast in hotels but this was too good to pass... More 

Wollongong, Australia
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at Jasmine Garden Hotel for a month during March-April 2015. The service that the staff at this Hotel provide is like no other. I have stayed in many hotels during my time in Vietnam and I am still yet to find a Hotel that can beat them. They always have a smile on their face and are willing... More 

Was this review helpful? Yes 9
55TonyB2013, General Manager at Jasmine Garden Hotel, responded to this review

Dear Elise G, Thank you again for choosing Jasmine Garden Hotel to be your base in Hanoi, especial to stay for almost a month. Thank you for sharing your experience with other travelers on Tripadvisor about us The team at the Jasmine Garden Hotel looks forward to welcoming you for another memorable hotel experience soon. Yours sincerely, S. Ng and... More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My son and I used this place as a base for four nights over a week exploring the north of Vietnam. It was such good value. The staff were just so good and helped us with some difficult requests for tours of Ha Long Bay and Sapa. So impressed. A home away from home. I booked a "superior" room and... More 

Was this review helpful? Yes 10
55TonyB2013, General Manager at Jasmine Garden Hotel, responded to this review

Dear Mr Philip H, I am truly grateful for your feedbacks and thank you very much for sharing your experience about Jasmine Garden Hotel on Tripadvisor.com's website. Also, thank you for your wonderful words about the staff at the Jasmine Garden Hotel that we are a " home away from home". Your review as an encouragement to us in keeping... More 

Washington
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Right in the heart of the old city, a short walk to the lake, surrounded by places to eat, this hotel is in an ideal location. The hotel's street is easy to find The great virtue of the Old Hanoi is its staff. I cannot praise their friendliness enough, they made the hotel a pleasure to return to, a home... More 

Was this review helpful? Yes 9
55TonyB2013, General Manager at Jasmine Garden Hotel, responded to this review

Hello Lehnert J, It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay, esp when you even wrote: " I cannot praise their friendliness enough, they made the hotel a pleasure to return to, a home and haven from our excursions" Thank you for recognizing our effort... More 

1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great stay in a simple hotel. Staff is extreemely helpfull and friendly. Hotel well situated. Good breakfast two steps from Viem lake and the old town. Good tourist information service. I would go back any time.

Was this review helpful? Yes 9
55TonyB2013, General Manager at Jasmine Garden Hotel, responded to this review

Dear Claude L, Thank you for choosing Jasmine Garden Hotel as your base in Hanoi for such a long time and thank you for sharing your experience with us. The team at Jasmine Garden Hotel looks forward to welcoming you for another memorable hotel experience soon. Yours sincerely, S. Ng and the team at Jasmine Garden Hotel More 

1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 10 days in hotel for adoption. staff was great, friendly and helpful, and rooms good value. I hope to repeat the experience of adoption again and I´ll chose the same lodging, for sure! Many thanks!

Was this review helpful? Yes 8
Hanoi, Vietnam
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff are the most amazing people and will go above and beyond to make your stay perfect! breakfast included is great and the rooms are clean and are a very good price! great central location too!!

Was this review helpful? Yes 11
Questions? Get answers from hotel staff and past guests. Ask a question

178 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (134)
Viewed
Dining (13)
Viewed
Room/suite (30)
Viewed
Hotel & grounds (28)
Viewed
View from room (1)
Viewed
Bathroom (4)
Viewed
Pool/beach area (5)
Viewed
2:56
Videos (1)
Viewed
Other (52)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Room/suite (24)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (8)
Viewed
Dining (4)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities