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Nam Hai hotel

55 Duong Thanh | Hoan Kiem District, Hanoi 844, Vietnam
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1 room 1 adult
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76 Reviews from our TripAdvisor Community

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Los Angeles, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Given a complimentary upgrade to this hotel after their sister hotel (The Art Trendy Hotel) was having some plumbing issues. The adjoining rooms we were given were brand new (never been stayed in before). Huge comfortable beds (all beds in Vietnam are hard mattresses), modern TVs, complimentary water, coffee and tea and big modern showers. High quality of the rooms... More 

Helpful?
Thank Kate D
Leiden
Level Contributor
46 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were actually booked in at their sister hotel, Art Trendy Hotel, but they transferred us to Marvellous Hotel at no extra charge. Our room was spotlessly clean, with a comfortable bed, and palatial bathroom. Best of all, the room was quiet, even though the hotel is in the heart of the old quarter. Breakfast was varied and tasty, with... More 

Helpful?
Thank TevredenLeiden
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 20, 2015 via mobile

We checked in for a 3 day relaxing break during our recent 3 week holiday break in fabulous Vietnam.On every level from reception, room and the fantastic sea views,pool views and excellent food and services and the brilliant team who supports this complex from maintaining the garden to reception bars,restaurants, housekeeping etc...this is a must to recharge your batteries.....Fabulous

Helpful?
Thank Alan B
Vietnam
2 reviews
5 of 5 stars Reviewed September 11, 2015

I have stayed here for many times. The staff were friendly and helpful, rooms were clean and tidy, located in the center of the Old Quarter. Price are good. The only thing seem to be a small issue is no parking area for cars.

Helpful?
Thank Trang V
Victoria, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed March 28, 2015

Breakfast was OK. Staff though it was funny when we had some items stolen from our room. They refused to question the cleaning staff and just brushed us off. I'm guessing they really don't care, after all we're all rich foreigners. A lot better hotels in the area for the same price.

Helpful?
Thank Melvin P
Calgary
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed January 13, 2015

We booked a Superior Room and when they checked us into it the room was small with a very tiny window at the ceiling so we felt a little closed in. The hotel itself is very nice the rooms are all done in wood bed was not too bad but then all beds in Asia seem to be hard. They... More 

Helpful?
Thank mellybia
Koh Chang
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 1, 2015

The hotel is situated within easy walking distance of most sights that tourists tend to want to visit. The staff were very helpful and even though their English was not very good we managed to communicate effectively. The room was as per the photo on their website and very clean. The bathroom was in need of renovation as the shower... More 

Helpful?
1 Thank R B
Sydney, Australia
Level Contributor
127 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed December 28, 2014 via mobile

This is an average hotel. The beds are comfortable and rooms are fairly big for Hanoi. The timber furniture is absolutely stunning. The WiFi is great. The only downsides are the tv's are really fuzzy and the bathrooms are very old- the water from the shower goes all over the floor. However, the showers are very warm and don't run... More 

Helpful?
Thank Selly29
Vancouver, Canada
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 5, 2014

I admit it has been a few years since I stayed here and it had recently opened but it remains one of the most stunning hotels anywhere. Decor, rooms, lighting are exquisite. Yes this is an expensive hotel but it is what an expensive hotel should be! Our 'room' was a stand alone unit, indoor outdoor showers, perfect bed and... More 

Helpful?
Thank Judy M
Portland, Oregon
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 30, 2014

I have had the opportunity of staying at a lot of luxury hotels around the world. The Nam Hai does not disappoint, if anything it blows all the other hotels out of the water. First of all the building design, layout, lighting, music, everything has been perfectly thought out. Only to be topped by the amazing staff. Sure it's expensive,... More 

Helpful?
Thank BigPerm02138
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