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Nam Hai hotel

55 Duong Thanh | Hoan Kiem District, Hanoi 844, Vietnam
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Nam Hai hotel
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72 Reviews from our TripAdvisor Community

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Traveler rating
    24
    37
    8
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Victoria, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed March 28, 2015

Breakfast was OK. Staff though it was funny when we had some items stolen from our room. They refused to question the cleaning staff and just brushed us off. I'm guessing they really don't care, after all we're all rich foreigners. A lot better hotels in the area for the same price.

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Calgary
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 13, 2015

We booked a Superior Room and when they checked us into it the room was small with a very tiny window at the ceiling so we felt a little closed in. The hotel itself is very nice the rooms are all done in wood bed was not too bad but then all beds in Asia seem to be hard. They... More 

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Koh Chang
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 1, 2015

The hotel is situated within easy walking distance of most sights that tourists tend to want to visit. The staff were very helpful and even though their English was not very good we managed to communicate effectively. The room was as per the photo on their website and very clean. The bathroom was in need of renovation as the shower... More 

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Sydney, Australia
Level Contributor
128 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed December 29, 2014

This is an average hotel. The beds are comfortable and rooms are fairly big for Hanoi. The timber furniture is absolutely stunning. The WiFi is great. The only downsides are the tv's are really fuzzy and the bathrooms are very old- the water from the shower goes all over the floor. However, the showers are very warm and don't run... More 

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Vancouver, Canada
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 5, 2014

I admit it has been a few years since I stayed here and it had recently opened but it remains one of the most stunning hotels anywhere. Decor, rooms, lighting are exquisite. Yes this is an expensive hotel but it is what an expensive hotel should be! Our 'room' was a stand alone unit, indoor outdoor showers, perfect bed and... More 

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Portland, Oregon
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 30, 2014

I have had the opportunity of staying at a lot of luxury hotels around the world. The Nam Hai does not disappoint, if anything it blows all the other hotels out of the water. First of all the building design, layout, lighting, music, everything has been perfectly thought out. Only to be topped by the amazing staff. Sure it's expensive,... More 

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Winnipeg
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 20, 2014 via mobile

we were placed here via a touring company as a day room to cleanup between flights and activities. Room sizes were not bad and furnished with dark wood finishing sin truly fantastic condition. Otherwise completely average with a set of staff that really wasn't that nice to deal with. Not friendly at all. Additionally I'll go on record as saying... More 

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London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 4, 2014

We stayed in Nam Hai for 8 nights. One of the very best hotel we have ever stayed! The whole experience has been very beautiful, very good service, beautiful room, everything what a 5 star should be. The only problem we had was after staying here , we were always comparing all other hotel to Nam Hai! There was not... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 27, 2014

I had great pleasure staying at Nam Hai for 15 nights in March 2014. Ms Thahn Loan & staff were always very helpful and friendly. My room with balcony was excellent and location is good. In 2013 I stayed on Ma May st which I enjoyed but this hotel location means access to all without the narrow streets meaning easier... More 

Was this review helpful? Yes 1
Mantua, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 28, 2013

experience of twenty days stay great. All the staff, starting with the director has been a willingness and an incredible kindness. Climate household and family. Hotel with internet and wifi. Essential services. After a year, we remember these people with undiminished gratitude and affection.

Was this review helpful? Yes 1
Nguyen L, Manager at Nam Hai hotel, responded to this review

Dear Mrs Simona, To be on behalf of Nam Hai hotel staff, I would like to thank you to chose our hotel for your recent stay and deeply thank for reviewed your experience about us. Hope your family members are always fine and chose Nam Hai hotel for next stay Sincerely Luc Nguyen Hotel Manager More 

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