We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hong Ngoc Hotel

Hang Thiec str | Old quarter, Hanoi 1000, Vietnam
Hotel amenities
Hong Ngoc Hotel
Book on
TripAdvisor
Trusted partner. We work with HotelsClick to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Ranked #222 of 519 Hotels in Hanoi
A recent review
3 of 5 stars reviewed 1 week ago
TravelAndrew83 Calgary, Canada
Add Photo Write a Review

65 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    14
    30
    14
    5
    2
See reviews for
5
24
10
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (65)
  • Mar-May only
    (23)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (13)
All months
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We had a bad experience here with some very rude staff members acting arrogantly and at times slightly aggressively towards us. Hopefully this is not a representation of the whole chain of hotels. Also they have a system of recommending you certain types of taxis, tours and restaurants which they likely have some reciprocal relationship with. Watch the double standard... More 

Was this review helpful? Yes
Hongngochotelgroups, Sales & Reservation executive at Hong Ngoc Hotel, responded to this review

Dear guest, Thank you for your feedback Please inform us which Hong Ngoc hotel you stayed so that we can punish our staff and make good our hotels' shortcomings Thanks & Best Rgards Ms Thuong Dao More 

Calgary, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel as part of a tour from Hanoi to Ho Chi Min. Very nicely decorated hotel, the lobby area is surprisingly so. The rooms, we stayed in two different ones, tend to be odd shapes and cramped, but the that's just the nature of the older buildings in these neighbourhoods, part of the charm! The location is... More 

Was this review helpful? Yes
Hongngochotelgroups, Sales & Reservation executive at Hong Ngoc Hotel, responded to this review

Dear guest, Thank you for your feedbacks We are always appreciate our customers’s reviews. As you know, because of the limited area in the old quarter, our Hong Ngoc Hotel was constructed in that way. Sometimes we are reluctant to keep rooms for big groups in two different wings(of the same hotel).We are very glad to get your understanding We... More 

Brisbane, Australia
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This three star hotel boasts the services of a four star hotel. As soon as you arrive your greeted at the taxi, the door is opened for you both with the taxi and the door to the hotel. Your luggage is taken upstairs for you and you are served drinks on your arrival. These little things go along way to... More 

Was this review helpful? Yes
Hongngochotelgroups, Sales & Reservation executive at Hong Ngoc Hotel, responded to this review

Dear Mr Maretta M, Thank you so much for chosing to stay at Hong Ngoc Hotel Our appreciation is an encouragement for us to complete our service more and more We hope to serve you another time in the near future Thanks & Best Regards Ms Thuong Dao Sales & Reservation Dept More 

Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 15, 2015 via mobile

Locate in the central part of Hanoi and old quarter , just only a few minutes walk to Hoane Kiem lake and water Puppet. Good wifi and free computer and lovely local and western served buffet breakfast ! Room is little bit small but convenience !

Was this review helpful? Yes
Salisbury, United Kingdom
Level Contributor
225 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
4 of 5 stars Reviewed February 22, 2015

Looking for somewhere reasonable to eat we came across this place as we strolled along. It looked very inviting from the outside. We perused the outside menu, closely observed by the staff inside. They had the good sense to leave us to make up or own minds. Quite often staff spoil things by trying to make up our minds for... More 

Was this review helpful? Yes
Caloundra, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 23, 2014

This is an excellent 3 star hotel with 50 or so rooms in a convenient location. We found all the staff polite, welcoming and very obliging- yes some have limited English and thats to be expected. There's a room with some exercise equipment,sauna, computers, free Wifi, bar and restaurant. We were in a suite which was extremely spacious - sitting... More 

Was this review helpful? Yes
Durham, North Carolina
Level Contributor
373 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 245 helpful votes
4 of 5 stars Reviewed August 11, 2014

We stayed in this hotel for several nights while we explored Hanoi. It is located just a few minutes walk from the Hoan Kiem lake and the old district. So a very good location. Staff in the hotel is very kind. English is so-so. They do only have one small elevator. Which is not enough for all the guests. Taking... More 

Was this review helpful? Yes
Auckland, New Zealand
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed June 17, 2014

This hotel is hidden amongst shops and when arriving didn't even realize we were there. Lovely welcome, with a map given to us and recommendations on where to go locally. Bar/restaurant staff were friendly and food was great. Our room was cute, clean and wonderfully furnished. Only negative was the aircon was a bit iffy BUT we loved the staff... More 

Was this review helpful? Yes
Vancouver, Canada
Level Contributor
130 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed May 25, 2014

Stayed here for 2 nights with a group tour. The hotel is hidden in-between twisty roads that all look the same from first glance. This hotel is located on "toy street", you wouldn't even know there was a hotel there. The location itself is not bad. Within a few minute walk to the river side, close to lots of shopping... More 

Was this review helpful? Yes
Bunbury, Australia
Level Contributor
130 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed April 20, 2014

After we returned from a three-day Ha Long Bay cruise, we were advised that we were being ‘upgraded’ to another hotel in the Rising Dragon chain. To be fair, this hotel is located in a better (less crowded, less traffic, quieter) street, closer to the lake. The bedroom and bed were larger... and the hotel environment quieter than the R... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Bathroom (1)
Viewed
Room/suite (8)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (1)
Viewed
Other (24)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hanoi hotels
0.3 mi away
Hong Ngoc Dynastie Hotel
Hong Ngoc Dynastie Hotel
#152 of 519 in Hanoi
4.5 of 5 stars 253 reviews
0.4 mi away
Maison d'Orient
Maison d'Orient
#46 of 519 in Hanoi
4.5 of 5 stars 172 reviews
0.2 mi away
Hong Ngoc Tonkin Hotel
Hong Ngoc Tonkin Hotel
#164 of 519 in Hanoi
4.0 of 5 stars 110 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Hong Ngoc Cochinchine
Hong Ngoc Cochinchine
#220 of 519 in Hanoi
4.0 of 5 stars 147 reviews
0.0 mi away
Oriental Central Hotel
0.0 mi away
Queen Hotel
Queen Hotel
#172 of 519 in Hanoi
4.5 of 5 stars 46 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay