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Hong Ngoc Dynastie Hotel

#152 of 523 Hotels in Hanoi
Certificate of Excellence
Hotel website
29 - 30 - 34 Hang Manh Street, Old Quarter, Hanoi 1000, Vietnam (Formerly Hong Ngoc 1 Hotel)
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1 room 1 guest
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258 Reviews from our TripAdvisor Community

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Traveler rating
    139
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36
83
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
  • All months
    (258)
  • Mar-May only
    (86)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (45)
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    (70)
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There are newer reviews for Hong Ngoc Dynastie Hotel
See the most recent reviews
Nottingham, United Kingdom
Level Contributor
130 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed April 11, 2015

This hotel was booked for us by the travel agency that had organised our cruise to Halong Bay, ( www.thesinhtourist.vn ) and I have to say we were very pleasantly surprised. It is billed as three star, but I think this is being disingenuous - I would give it a four star rating, both for its facilities and its helpful... More 

Was this review helpful? Yes
Hongngochotelgroups, Sale and Reservation Department at Hong Ngoc Dynastie Hotel, responded to this review

Dear Mr Nick Harris, It is quite enjoyable to hear that we have met and may I say exceeded your expectations in terms of standard of services. We apologize for your inconvenient of stairs and corridors. We hope you will have a perfectly stay in our hotel next time. Thank you once again for your feedback and we look forward... More 

Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 11, 2015

I found that hotels.com had a better rate after I had made a reservation on their website directly, which made me a bit let down. But they offered us room upgrade to their suite when we arrived, and that was nice. The thing is though, I peeped into the Deluxe room and I prefered it as it had better light... More 

Was this review helpful? Yes
Hongngochotelgroups, Sale and Reservation Department at Hong Ngoc Dynastie Hotel, responded to this review

Dear Guest, Thank you for all of your complimentary and kind words regarding our high standard of services. We genuinely have a passion for all of our guests and we are glad that they can feel it like you did. It is our pleasure that you enjoyed the style of our hotel. We suppose it is a motivation for us... More 

Cape Town Central, South Africa
Level Contributor
49 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed April 3, 2015

Stayed here on a tour and then came back upon a second return to Hanoi due to the great customer service we received. Excellent location in the Old quarter, close to walk to restaurants, shops, the water puppet show, night markets (note that walking in Hanoi and Vietnam is Crazy! so it is a little stressful walking around, but this... More 

Was this review helpful? Yes
Hongngochotelgroups, Sale and Reservation Department at Hong Ngoc Dynastie Hotel, responded to this review

Dear Guest, Thank you very much for your thoughtful feedback following your recent stay at Hong Ngoc Dynastie . Your feedback is extremely important and valuable to us. We are glad to hear that you enjoyed your stay with us. Our priority is to have all of our guests have a magnifique experience at Hong Ngoc Hotel and I am... More 

Melbourne, Australia
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 8, 2015

Having previously stayed at this hotel we booked for a week during February this year. The hotel has been renovated since our last visit and represents good value for a tourist hotel. The hotel is located on the edge of the old town of Hanoi a few minutes walk to the Hoan Kiem Lake. We were allocated room 802 on... More 

Was this review helpful? Yes 1
Hongngochotelgroups, Sale and Reservation Department at Hong Ngoc Dynastie Hotel, responded to this review

Dear Guest, Thank you very much for your kindly feedback of your recent stay at Hong Ngoc Dynastie . It is extremely important and valuable to us. We are happy to hear that you had a great time in our Hotel. Our main purpose is to have all of our guests have a amazing experience at Hong Ngoc Hotel and... More 

Perth, Australia
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 8, 2015

After making our way through the chaos that is the streets of Hanoi, we were pleased to find ourselves in this beautiful hotel. The rooms, although a little bit small, were clean and well furnished, and despite the busy streets, we heard no noise from our room. The bathroom was the best thing about the room, it was quite large... More 

Was this review helpful? Yes 1
Hongngochotelgroups, Sale and Reservation Department at Hong Ngoc Dynastie Hotel, responded to this review

Dear Guest, Thank you very much for taking your time to share your stay in our hotel. We are glad to hear that you had an enjoyable and relaxing time in Hong Ngoc Dynastie. It is really nice when you found our hotel by chance and you were happy with your choice. Thank you once again for staying with us... More 

Basel, Switzerland
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 23, 2015

All the rooms were lovely, clean and inviting to stay at. Front desk staff was very helpful and always friendly. Breakfast was good and plentiful most days, yet you had to know that eggs could be ordered. On Sunday the person responsible for the breakfast was useless, he didn't refill anything, even though it was only 8am and two large... More 

Was this review helpful? Yes 1
Hongngochotelgroups, Sale and Reservation Department at Hong Ngoc Dynastie Hotel, responded to this review

Dear Guest, I would like to thank you for selecting Hong Ngoc hotel as your residence of choice during your recent stay in Vietnam and also for taking the time to tell us about your experiences while with us. Our priority is to have all of our guests have a magnifique experience at Hong Ngoc Hotel and I am proud... More 

Adelaide, Australia
1 review
5 of 5 stars Reviewed February 20, 2015

We had 3 separate stays in this hotel while we done Halong Bay and a trip to Meo Vac in the mountain area.The manager who was extremely approachable ,helpful and has a sense of humour kept us in the same room and looked after our luggage, as we travelled light to these areas. Staff were all delightful and friendly. Breakfast... More 

Was this review helpful? Yes
Hongngochotelgroups, Sale and Reservation Department at Hong Ngoc Dynastie Hotel, responded to this review

Dear Guest, Thank you so much for your kind words about our hotel. All comments are valuable to us. These are truly the main encouragement for our staff to keep improving the service standard. We will tell the manager that you said goodbye to him so you do not have to be sorry about that. Once again, thank you very... More 

Hoogstraten, Belgium
Level Contributor
96 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed February 14, 2015

Ideal hotel to explore the old quarter on foot, taste the streetfood and enjoy the many shops and nightmarket. Also at walking distance from Hoan Kiem lake and the water puppet theatre. The hotel is clean, the rooms are spacious and the shower was huge! The beds were a bit too hard for us, but that is our personal opinion.... More 

Was this review helpful? Yes
Hongngochotelgroups, Sale and Reservation Department at Hong Ngoc Dynastie Hotel, responded to this review

Dear Guest, Thank you for the feedback on your recent stay. It is great that you enjoyed our service, the room and the convenient location. Thank you for all of your complimentary and kind words regarding our high standard of services. We genuinely have a passion for all of our guests and we are glad that they can feel it... More 

Hull. UK.
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 20, 2015

Arrived several hours ahead of the group tour. Reception found me a room early which I really appreciated. Nice clean rooms, bathroom good. Limited public rooms in accord with the small hotel size. Breakfast excellent and plentiful. Bar tends to close early. Staff nice and provide Hanoi maps. After the crazy traffic and street life the Hong Ngoc is a... More 

Was this review helpful? Yes
Hongngochotelgroups, Sale and Reservation Department at Hong Ngoc Dynastie Hotel, responded to this review

Dear Guest, It is really rewarding for us to hear positive feedbacks from our guests and I thank you for taking the time to share your satisfaction on TripAdvisor website. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Whitley Bay
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 4, 2015

We stayed here for 4 nights, 3 on the Exodus Vietnam Adventures trip, with an additional pre-trip overnight stay. The hotel was delightful, centrally situated to sample the street food and see the sights on foot, and our room was clean, spacious, stylish and extremely comfortable. We arrived feeling stressed without our luggage, but the manager was superb and took... More 

Was this review helpful? Yes
Hongngochotelgroups, Người quản lý at Hong Ngoc Dynastie Hotel, responded to this review

Dear Guest, Thank you for sharing with us your recent experience at Hong Ngoc hotel. I am very pleased to hear about your general satisfactory experience at our hotel and your kind words are most gratifying and have been shared with the whole team. This will certainly motivate them to keep up the good work. Our priority is to have... More 

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