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Lucky Hotel

12 Hang Trong Street | Hoan Kiem Dist, Hanoi, Vietnam
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Lucky Hotel
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51 reviews from our community

Traveler rating
    19
    19
    6
    4
    3
See reviews for
7
16
8
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 31, 2015

We spent 6 nights over 3 stays. Got the same, large room each time. The staff were most helpful but confirm your booking with the actual hotel you are staying in, if you booked on line, as there seems to be little communication within the group.

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Phnom Penh, Cambodia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 28, 2015

The hotel is situated near the lake and a short walk from the Water Puppetry theater and a wide variety of shops and cafés. We stayed in Lucky 1 and the service and management was both efficient and friendly.

Was this review helpful? Yes 1
Galloway, New Jersey
Top Contributor
132 reviews 132 reviews
55 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed December 29, 2014

We stayed here due to an overbooking. We had a large delux room with bath. It all worked well. We did need earplugs as the street was noisy. The breakfast was small compared to most places As it wasn't buffet but we had tasty French toast with homemade plum jam. Staff were kind. Beds were comfortable.

Was this review helpful? Yes 1
Siem Reap, Cambodia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2014

Room 404 is roomy and opens onto a balcony almost the size of the room. It overlooks busy Hang Trong Street from the fifth floor. We arrived in Hanoi with a week left and no plans. We liked the room so well we chose to spend the whole last week in Hanoi. Americans have ample reason to anticipate a cool... More 

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Shropshire
Contributor
14 reviews 14 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 30, 2014

Booked Lucky 3 but due to heavy rain there was a leak in the room so were taken to Lucky 2. Think it was much the same so didn't mind at all. The hotel staff were helpful and welcoming at all times. We had a big family room which was clean and nicely presented. However the double bed was the... More 

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Towcester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 14, 2014

An enduring hotel, the oldest of the three Lucky Hotels and now in need of some upgrading but still a great place to stay. Comfortable, great breakfast, helpful, friendly staff and a great location close to the centre of the city.

Was this review helpful? Yes 2
London, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 7, 2014

I traveled to Vietnam earlier this year (2014). I started in the south and made my way through Vietnam finishing in Hanoi. I spent 2 nights the the Lucky hotel. I was very happy with the choice of hotel. It's location was perfect. In was easy to get to and very close to the restaurants and night life in Hanoi.... More 

Was this review helpful? Yes 4
Hoi An, Vietnam
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2014

We enjoyed our stay at the Lucky Hotel. The hotel was clean and well run. There was a good choice of European and Vietnamese breakfasts, all well cooked and presented properly. The rooms were cleaned properly every day and there was always fresh fruit in our room. There are many restaurants close by and the hotel is situated well for... More 

Was this review helpful? Yes 3
South San Francisco, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2014

This was my 4th times stayed here at 12 Hang Trong Hanoi. Recommended to anyone who want to visit Hanoi City; the place is very convenient, with a short walking distance, you can access to everything from sightseeing to shopping in Hanoi. The staff are fantastic; the room is clean and accommodated; hotel's breakfast choices are simple, good food, and... More 

Was this review helpful? Yes 2
Kingston-upon-Hull, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 16, 2014

The rooms are immaculate and well maintained. The staff were so helpful. They booked us train tickets to Sa Pa and the lady at reception even made us a pack up (bread, butter and egg) to take on the train with us. Lovely :)

Was this review helpful? Yes 5
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