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All 493 Hanoi hotels

Lucky Hotel

3.0 of 5 Hotel   |   12 Hang Trong Street | Hoan Kiem Dist, Hanoi, Vietnam
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Ranked #158 of 493 hotels in Hanoi
A recent review
4 of 5 stars reviewed 1 week ago
jcc9a Amman, Jordan
  • Reviews (44)
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44 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Amman, Jordan
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

An enduring hotel, the oldest of the three Lucky Hotels and now in need of some upgrading but still a great place to stay. Comfortable, great breakfast, helpful, friendly staff and a great location close to the centre of the city.

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London, United Kingdom
1 review
5 of 5 stars Reviewed April 7, 2014

I traveled to Vietnam earlier this year (2014). I started in the south and made my way through Vietnam finishing in Hanoi. I spent 2 nights the the Lucky hotel. I was very happy with the choice of hotel. It's location was perfect. In was easy to get to and very close to the restaurants and night life in Hanoi.... More

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Hoi An, Vietnam
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2014

We enjoyed our stay at the Lucky Hotel. The hotel was clean and well run. There was a good choice of European and Vietnamese breakfasts, all well cooked and presented properly. The rooms were cleaned properly every day and there was always fresh fruit in our room. There are many restaurants close by and the hotel is situated well for... More

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South San Francisco, California
1 review
5 of 5 stars Reviewed February 12, 2014

This was my 4th times stayed here at 12 Hang Trong Hanoi. Recommended to anyone who want to visit Hanoi City; the place is very convenient, with a short walking distance, you can access to everything from sightseeing to shopping in Hanoi. The staff are fantastic; the room is clean and accommodated; hotel's breakfast choices are simple, good food, and... More

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Kingston-upon-Hull, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 16, 2014

The rooms are immaculate and well maintained. The staff were so helpful. They booked us train tickets to Sa Pa and the lady at reception even made us a pack up (bread, butter and egg) to take on the train with us. Lovely :)

Was this review helpful? Yes 2
Forster, Australia
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 3, 2013

My wife and I stayed 5 nights overall between tours and paid for 6 as we had arrived at 5.30am from the train from Sa Pa. I had phoned beforehand to say we would be arriving early and was abruptly told we would have to pay for an extra night which was fine as we were exhausted from the train... More

Was this review helpful? Yes 1
Top Contributor
84 reviews 84 reviews
27 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed November 22, 2013

We stayed at Lucky II seven years ago and when we planned our trip again to Hanoi we knew exactly where to stay! These hotels offer fantastic value, very clean, and the most awesome location so close to Hoan Kiem Lake and the Old Quarter, right next to Hang Gai Silk Street, lots of great eating options in the nearby... More

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Seoul, South Korea
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 15, 2013

We have stayed in Lucky for 3 days. It is lovely place. The room is old with dark furnitures. However, we love Lucky's staffs so much. Everyone is friendly and knowledgeable. They showed us the good place to see and eat. Lucky hotel is near HoangKien lake,we walked every morning. In Summary, WE LOVE LUCKY!

Was this review helpful? Yes 1
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 16, 2013 via mobile

The hotel is on a great location and is clean and serviceable. But there were many glitches. Overall, there are muchbetter options in the same area at a comparable price. Hotel was dingy but clean. Room size was good. Staff was attentive but not pleasant. Great central location in Old Quarter There were a number of glitches. AC didn't work... More

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Cambs UK
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 20, 2013

This hotel is situated in the narrow streets and old quarter of Hanoi and is well good value. Lots of restaurants and action right outside the hotel door. It's a little basic but its clean and the service was excellent. Don't expect perfect English at the desk or in the breakfast room but you can expect lots of smiles and... More

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Additional Information about Lucky Hotel

Address: 12 Hang Trong Street | Hoan Kiem Dist, Hanoi, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lucky Hotel 3*
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Official Description (provided by the hotel)
Welcome to Lucky Hotel!Lucky Hotel have opended since 1993 and the one of oldest hotel brand in Hanoi Old and is a recently renovated and well-maintained three – star hotel at 12 Hang Trong Street.With it's great location in the heart of the Old Quarter in Hanoi, guests can easily access the famous Hoan Kiem Lake, Water Puppet theatre, Dong Xuan market........ in just a minute. This delightful hotel comprises 20 spacious and cosy guestrooms, all 20 rooms with windows can open or large balcony offering panoramic city view. All rooms and suites are pleasantly designed in Vietnamese classic and luxury style with artistry wooden furniture and original art crafts which give guests a real touch to Vietnamese ancient royal life. Especially, all the rooms feature windows and private marble bathrooms and our suites have private balconies or large windows offering panoramic views of Hanoi ancient city. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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