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Lucky Hotel

12 Hang Trong Street | Hoan Kiem Dist, Hanoi, Vietnam
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53 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Bedford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for 8 nights with my wife and 2 kids. The room we had was really an apartment. It had a living area and separate bathroom and bedroom. The rooms were very big, but undoubtedly could do with modernising. The shower was frankly, rubbish and the kingsize bed was far too hard (imwas in room 101). Furthermore, their... More 

Was this review helpful? Yes
Lucky Hotel G, Guest Relations Manager at Lucky Hotel, responded to this review

Dear Abegail L I am very happy that our service have satisfied you and your family and made an enjoyable and memorable part of your experience in Hanoi. We always aim to offer the best assistance whenever our guests are in need. We are very sorry about the shower. If you have any intention of coming back to visit Hanoi... More 

Saigon
Contributor
20 reviews 20 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The price is a bit high but you get what you paid for. The hotel is nearby Hoan Kiem lake, near the Old Town and also near the Catholic Church. Every of the above is within walking distance of about 500-1000m.

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 31, 2015

We spent 6 nights over 3 stays. Got the same, large room each time. The staff were most helpful but confirm your booking with the actual hotel you are staying in, if you booked on line, as there seems to be little communication within the group.

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Phnom Penh, Cambodia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 28, 2015

The hotel is situated near the lake and a short walk from the Water Puppetry theater and a wide variety of shops and cafés. We stayed in Lucky 1 and the service and management was both efficient and friendly.

Was this review helpful? Yes 1
Galloway, New Jersey
Top Contributor
133 reviews 133 reviews
56 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed December 29, 2014

We stayed here due to an overbooking. We had a large delux room with bath. It all worked well. We did need earplugs as the street was noisy. The breakfast was small compared to most places As it wasn't buffet but we had tasty French toast with homemade plum jam. Staff were kind. Beds were comfortable.

Was this review helpful? Yes 1
Siem Reap, Cambodia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2014

Room 404 is roomy and opens onto a balcony almost the size of the room. It overlooks busy Hang Trong Street from the fifth floor. We arrived in Hanoi with a week left and no plans. We liked the room so well we chose to spend the whole last week in Hanoi. Americans have ample reason to anticipate a cool... More 

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Shropshire
Contributor
14 reviews 14 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 30, 2014

Booked Lucky 3 but due to heavy rain there was a leak in the room so were taken to Lucky 2. Think it was much the same so didn't mind at all. The hotel staff were helpful and welcoming at all times. We had a big family room which was clean and nicely presented. However the double bed was the... More 

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Towcester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 14, 2014

An enduring hotel, the oldest of the three Lucky Hotels and now in need of some upgrading but still a great place to stay. Comfortable, great breakfast, helpful, friendly staff and a great location close to the centre of the city.

Was this review helpful? Yes 2
London, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 7, 2014

I traveled to Vietnam earlier this year (2014). I started in the south and made my way through Vietnam finishing in Hanoi. I spent 2 nights the the Lucky hotel. I was very happy with the choice of hotel. It's location was perfect. In was easy to get to and very close to the restaurants and night life in Hanoi.... More 

Was this review helpful? Yes 4
Hoi An, Vietnam
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2014

We enjoyed our stay at the Lucky Hotel. The hotel was clean and well run. There was a good choice of European and Vietnamese breakfasts, all well cooked and presented properly. The rooms were cleaned properly every day and there was always fresh fruit in our room. There are many restaurants close by and the hotel is situated well for... More 

Was this review helpful? Yes 3
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