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Ho Guom Hotel

38 Hai Ba Trung, Hoan Kiem Dist | Hoan Kiem District, Hanoi 1000, Vietnam
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Ho Guom Hotel
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17 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Vietnamese first
  • Any
English first
  • All months
    (17)
  • Mar-May only
    (5)
  • Jun-Aug only
    (3)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (3)
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Gloucestershire
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I ate here for lunch. The food was nice enough but nothing special, but very overpriced. We had pho bo, beef fried rice, 2 smoothies and 2 iced coffees. The bill was 300,000 dong- double what I would have expected. The service was professional and efficient and the setting good, but not worth the money.

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Kamloops
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 28, 2014

The staff was very nice especially the front desk staff who helped us book tours and train tickets and even mailed our post cards. When we came back from our Ha Long Bay trip (which was excellent) we were upgraded into a very beautiful room at no extra cost. This was the first place we stayed in Vietnam and we... More 

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Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 4, 2014

Very Clean, room and bathroom are very clean and equipped with basic toiletries Great Location, within walking distance to business area Good Service, Warm and helpful Staff Cheap, Excellent arrangement on Halong Bay Tour!

Was this review helpful? Yes 1
HoGuomhotel, Director of Sales at Ho Guom Hotel, responded to this review

Dear Fatimah A Greeting from all staff of Ho Guom hotel Thank you so much for your feedback when stayed our hotel. We are happy when you enjoyed at our staff hotel, location hotel, facilities hotel. We are forward to welcome you back our hotel very time. I hope you will highly recommend for friendly, family, relationship if they are... More 

Ho Chi Minh City, Vietnam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 3, 2014

The room is small with single bed but suitable for 1 person. Nice and comfortable with windown. The stafff is friendly, good breakfast, good wifi. The special very near Hoan Kiem lake and walk to old district very easy. Thank you Ho Guom hotel.

Was this review helpful? Yes 1
HoGuomhotel, Director of Sales at Ho Guom Hotel, responded to this review

Dear Jennyle Greeting from all staff of Ho Guom hotel Thank you for your experience during your stay at hotel. We highly appreciate your feedback and valuable support. We are welcome you come back to Hanoi in every time. Best regards Ms Hai - Director of sales More 

Ho Chi Minh City, null, Vietnam
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 14, 2014

Good location , Nice room (Suite city view 601) The hotel is very good location , just 3 minutes by walk to Hoan Kiem lake and very near Trang Tien Plaza, 8 min walk to old district. The room was comfortable and nice view with city view. Good wifi and cable, The breakfast is buffet with good selection of Western... More 

Was this review helpful? Yes 5
HoGuomhotel, Director of Sales at Ho Guom Hotel, responded to this review

Dear Linhnguyen Greeting from Ho Guom hotel We would like to thank you very much for your impression about our hotel in the trip.We are trying to improve our services so best very day. Welcome back to our hotel in soonest.. Best regards Ms Hai - Director of sales More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 15, 2012 via mobile

Staff are friendly and helpful. Rooms are clean, but small. Although for the price is apparently normal in Hanoi. Breakfast included in room rate has some selections and includes a main dish, a drink, fruit and yogurt. Has free wifi in rooms as well as computers on main floor for guests to use. Just on south end of Hoan Kiem... More 

Was this review helpful? Yes 10
Jenkintown, PA, USA
Level Contributor
140 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed April 10, 2011

On as “less loud” a street as any in Hanoi, Ho Guom provides comfort within a short distance of Hoan Kiem Lake, the Old City and the French Quarter. The room was comfortable and provided all the amenities. When help was needed with the Wi-Fi connection, technical support was at the room within minutes. The included breakfast was a good... More 

Was this review helpful? Yes 9
colombo
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 19, 2011

Small but plesant place to stay. Good service from the staff, every thing is very good except the location. Crossing the road is fearfull experience, If the hotel can guide for crossing, it will be helpful for non vietnamese travellers. Thanks for your support during my stay in unfamiliar country.

Was this review helpful? Yes 7
Da Nang, Vietnam
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 9, 2010

I dont agree with the other review on this hotel The Ho Guom Hotel is at 38 Hai Ba Trung St, located on the south side of Hoan Kiem Lake (not the old quarter). The location couldnt be better as it is in the centre of town but away from the hustle and bustle of the old quarter. The hotel... More 

Was this review helpful? Yes 6
Paris, France
Level Contributor
136 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
2 of 5 stars Reviewed April 18, 2010

This is a 2-stars (at most) hotel in a very good location in the old centre of Hanoi. Besides it's location the hotel offers nothing more. Rooms are of good size but a kind "depressing", not well maintained and with low cleaning standards.

Was this review helpful? Yes 2

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