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All 432 Hanoi B&Bs / inns

Downtown Hotel

2.5 of 5 Small Hotel   |   1-3 Hang Phen Str, Hanoi 10000, Vietnam (Formerly Gold Sun Hotel)
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Ranked #23 of 432 Hanoi B&B and Inns
A recent review
4 of 5 stars Reviewed June 8, 2014
Kasey H
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15 people have reviewed this hotel

Traveler rating
    14
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Contributor
11 reviews 11 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 8, 2014

We were moved to this hotel when the place we originally booked stuffed up our booking, and I'm glad we were. Our room and bathroom were both very spacious and clean, air con works amazingly. The breakfast was awesome and you got some variety. Staff weren't particulary helpful, just quiet people which is fine. Located in the main area of... More

Was this review helpful? Yes 40
Pai, Thailand
Reviewer
5 reviews 5 reviews
4 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed May 31, 2014

I stayed in this hotel for 3 nights. It is in a great location in the middle of the old quarter but quiet once inside. Good air con makes for a decent sleep and the bedrooms are well equipped. Breakfast included and staff were helpful without being too pushy which is nice.

Was this review helpful? Yes 40
goldsunhotel, Manager at Downtown Hotel, responded to this review

Thank you for taking time to share you experience after staying with us on TA website. We are glad to hear that you had an impressive stay in our Hostel. I will share your wonderful feedback with my staff as I’m sure they will be very encouraged by your compliment. Once again, thank you so much for your great review... More

Ucluelet, Canada
2 reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed May 7, 2014

I work in Hanoi and went through many hotels around Hoan Kiem. This one is the most nice and comfortable with balcony, large room and with all the items kettle, free tea and coffee etc to make you have a good feeling about the stay. The most appreciated is the genuine kindness of the staff and also the reasonable price.

Was this review helpful? Yes 48
Paris, France
Reviewer
5 reviews 5 reviews
4 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 25, 2014

Having stayed previously at the Old Quarters on another trip.Booked this hotel based on recommendations from Trip Advisor and we I'm glad we did. Hotel has a great location which is easy to get around the Old Quarter, super friendly staff and owner, the great was great compare to the price, breakfast included,simple but pretty good, strong wifi in the... More

Was this review helpful? Yes 35
1 review
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 24, 2014

I work in Hanoi and went through many hotels around Hoan Kiem. This one is the most nice and comfortable with balcony, large room and with all the items kettle, free tea and coffee etc to make you have a good feeling about the stay. The most appreciated is the genuine kindness of the staff and also the reasonable price.... More

Was this review helpful? Yes 29
Calistoga, California
Reviewer
3 reviews 3 reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed April 16, 2014

We stayed for 3 nights at Gold Sun hotel. Rooms clean and comfortable. Location was great. Located in the old quarters. Lots to see and eat within walking distance. Staff was great. Very welcoming and great help as we planned our tours and flights. Breakfast was included and good.

Was this review helpful? Yes 44
goldsunhotel, Manager at Downtown Hotel, responded to this review

Dear our guest Lisa425 Thank you very much for sharing your review on TripAdvisor. We are very happy that you have enjoyed our service and really make your stay a memorable. We are looking forward to welcoming you, your friend next visit HaNoi Yours sincerely, Mr Cham Management of Gold Sun Hotel HaNoi More

Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed March 28, 2014

We stayed in Gold Sun Hotel in March 2014 and we liked this hotel so much that we returned a second time after a trip in North Vietnam. The hotel is well located in the Old Hanoi and the rooms are clean and comfortable. Staff is very helpful and give good advice about the city. We would return any time... More

Was this review helpful? Yes 54
goldsunhotel, Manager at Downtown Hotel, responded to this review

Dear Mr Christian-Mtl_Qc What a great review – we thank you very much for sharing your experience with all other readers. It is our great pleasure to learn that you have had a pleasant stay with us. All of your praises about the hotel’s very clean rooms, very comfortable bed, there is a mini bar, kettle for free tea and... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed March 1, 2014

I stayed in this hotel twice (before and after trip to Halong Bay). Each time in different rooms, both times very clean rooms, very comfortable bed, there is a mini bar, kettle for free tea and coffe, TV. The shower is hot and clean. Stuff of the hotel is very helpful and friendly, and they will prepare a breakfast for... More

Was this review helpful? Yes 58
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed January 26, 2014 via mobile

This was great value for $12 including simple breakfast. I stayed in room 202 and it was very comfortable. it included a bath, tv, minibar, kettle & tea and the most comfortable bed I've slept in since being away. Soft pillows and an actual duvet, felt like being at home! Highly recommend :)

Was this review helpful? Yes 82
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Additional Information about Downtown Hotel

Address: 1-3 Hang Phen Str, Hanoi 10000, Vietnam (Formerly Gold Sun Hotel)
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Downtown Hotel 2.5*
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TripAdvisor is proud to partner with Booking.com, Expedia, HostelBookers, Priceline, Travelocity, Venere, Hotels.com, BookingOdigeoWL, Despegar.com and Tingo so you can book your Downtown Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Downtown Hotel Ha Noi Located at No 1-3 Hang Phen Str the centre of city, just beside charming Hoan Kiem Lake.Downtown Hotel is the most ideal place for tourists and business traveler whenever coming to Hanoi. There are many kind of rooms, are equipped with all model In European style and international standard. ,the rooms system are decorated gracefully, included : Air-conditioner, satellite TV, mini bar, high speed internet - wifi, .....make you a pleasant, comfortable staying as in your sweet home. With the ideal location of the biggest capital's finance, cultural centre, next to international banks, super market, Literature temple, Ho Chi Minh mausoleum, Great theatre, Water puppet show theatre.... It takes you only 5 minute on foot to Hoan Kiem Lake, fully satisfied to discover, to go shopping in the Old - Quarter. Our editorial staffs are all professional, enthusiasm and full of hospitality Downtown Hotel is the first choice of the guests to enjoy their staying in HaNoi ... more   less 
Number of rooms
25

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