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Downtown Hotel

2.5 of 5 1-3 Hang Phen Str, Hanoi 10000, Vietnam (Formerly Gold Sun Hotel)
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19 reviews from our community

Traveler rating
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    5
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5
7
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tel Aviv, Israel
Contributor
18 reviews 18 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Was addressed here by Kangaroo Hotel after we asked them for a room with a harder and better mattress. Double room is $14 and was clean and comfortable. We were in room 303 (top floor) and enjoyed the view from the window. Staff is nice and helpful. Breakfast is included and similar to the one offered by most hotels (though... More 

Was this review helpful? Yes 2
California
Top Contributor
237 reviews 237 reviews
37 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed August 4, 2014

For a place to crash and escape the heat at a low price - it's just right. Good location. Clean enough. A/C worked well, but dripped a lot of water. Cable TV with 3 movie channels. Didn't try breakfast, so don't know...

Was this review helpful? Yes 42
Top Contributor
50 reviews 50 reviews
17 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed August 1, 2014

Really nice family. Great rooms with ac,wardrobe, fridge and kettle. It was like a little home for us in our gap year. The breakfast included was from a set menu but was all made fresh for you and was good sizes. Would recommend this place to anyone. Thankyou

Was this review helpful? Yes 42
goldsunhotel, Manager at Downtown Hotel, responded to this review

Dear Mss Lyndsey G Thank you very much for sharing your review on TripAdvisor. We are very happy that you have enjoyed our service and really make your stay a memorable. We are looking forward to welcoming you, your friend next visit HaNoi Yours sincerely More 

Contributor
11 reviews 11 reviews
11 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed June 8, 2014

We were moved to this hotel when the place we originally booked stuffed up our booking, and I'm glad we were. Our room and bathroom were both very spacious and clean, air con works amazingly. The breakfast was awesome and you got some variety. Staff weren't particulary helpful, just quiet people which is fine. Located in the main area of... More 

Was this review helpful? Yes 66
Pai, Thailand
Reviewer
5 reviews 5 reviews
4 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed May 31, 2014

I stayed in this hotel for 3 nights. It is in a great location in the middle of the old quarter but quiet once inside. Good air con makes for a decent sleep and the bedrooms are well equipped. Breakfast included and staff were helpful without being too pushy which is nice.

Was this review helpful? Yes 63
goldsunhotel, Manager at Downtown Hotel, responded to this review

Thank you for taking time to share you experience after staying with us on TA website. We are glad to hear that you had an impressive stay in our Hostel. I will share your wonderful feedback with my staff as I’m sure they will be very encouraged by your compliment. Once again, thank you so much for your great review... More 

Paris, France
Reviewer
5 reviews 5 reviews
4 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed April 25, 2014

Having stayed previously at the Old Quarters on another trip.Booked this hotel based on recommendations from Trip Advisor and we I'm glad we did. Hotel has a great location which is easy to get around the Old Quarter, super friendly staff and owner, the great was great compare to the price, breakfast included,simple but pretty good, strong wifi in the... More 

Was this review helpful? Yes 49
1 review
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 24, 2014

I work in Hanoi and went through many hotels around Hoan Kiem. This one is the most nice and comfortable with balcony, large room and with all the items kettle, free tea and coffee etc to make you have a good feeling about the stay. The most appreciated is the genuine kindness of the staff and also the reasonable price.... More 

Was this review helpful? Yes 36
Calistoga, California
Reviewer
3 reviews 3 reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed April 16, 2014

We stayed for 3 nights at Gold Sun hotel. Rooms clean and comfortable. Location was great. Located in the old quarters. Lots to see and eat within walking distance. Staff was great. Very welcoming and great help as we planned our tours and flights. Breakfast was included and good.

Was this review helpful? Yes 49
goldsunhotel, Manager at Downtown Hotel, responded to this review

Dear our guest Lisa425 Thank you very much for sharing your review on TripAdvisor. We are very happy that you have enjoyed our service and really make your stay a memorable. We are looking forward to welcoming you, your friend next visit HaNoi Yours sincerely, Mr Cham Management of Gold Sun Hotel HaNoi More 

Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed March 28, 2014

We stayed in Gold Sun Hotel in March 2014 and we liked this hotel so much that we returned a second time after a trip in North Vietnam. The hotel is well located in the Old Hanoi and the rooms are clean and comfortable. Staff is very helpful and give good advice about the city. We would return any time... More 

Was this review helpful? Yes 58
goldsunhotel, Manager at Downtown Hotel, responded to this review

Dear Mr Christian-Mtl_Qc What a great review – we thank you very much for sharing your experience with all other readers. It is our great pleasure to learn that you have had a pleasant stay with us. All of your praises about the hotel’s very clean rooms, very comfortable bed, there is a mini bar, kettle for free tea and... More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed March 1, 2014

I stayed in this hotel twice (before and after trip to Halong Bay). Each time in different rooms, both times very clean rooms, very comfortable bed, there is a mini bar, kettle for free tea and coffe, TV. The shower is hot and clean. Stuff of the hotel is very helpful and friendly, and they will prepare a breakfast for... More 

Was this review helpful? Yes 62
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Additional Information about Downtown Hotel

Address: 1-3 Hang Phen Str, Hanoi 10000, Vietnam (Formerly Gold Sun Hotel)
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Downtown Hotel 2.5*
Number of rooms: 25
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