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Golden Sun Palace Hotel

3.0 of 5 33 Hang Quat Street, Hanoi 1000, Vietnam
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Golden Sun Palace Hotel
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Golden Sun Palace Hotel
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383 reviews from our community

Traveler rating
    347
    36
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    0
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62
162
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8
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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  • French first
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There are newer reviews for Golden Sun Palace Hotel
See the most recent reviews
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 17, 2014

We stayed here for 4 nights during mid September. The staff at this hotel are so wonderful. Bruce, Flower, Lambert and all the staff are so nice in helping us with all our needs. We booked 1 + 2 nights (with HaLong in between) with them at first. While waiting in the lobby for the transport to pick us up... More 

Was this review helpful? Yes 3
Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed September 13, 2014 via mobile

Bruce and his team are extremely welcoming very helpfull with booking helped with a last minute Halong Bay Cruise and anything we needed. Hotel is well situated in the old qtr not far from the lake. Rooms are quiet even in the front price is great for what you get and breakfast is good as well. We were welcomed back... More 

Was this review helpful? Yes 5
Bangkok
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed September 13, 2014

We were redirected to this hotel for a short stay by their sister property. It was flawless. They assigned us the largest room in the hotel which was wonderfully furnished with two king size, comfortable, beds and was spotlessly clean. Mr. Lambert did a great job checking us in at 5:30 AM and attending to some minor confusion about the... More 

Was this review helpful? Yes 7
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 11, 2014

Stay for 3 days. Must comment room with a 5 ***** decor only minus the facility...Breakfast which is ala cart menu with 5 option + mix fruit. Even thought I pass the breakfast time(end 9.30am) for all days , it staff still happily serves me. Can ring Bruce if need more info. CHEERS!

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2014 via mobile

Wonderful and friendly staff good clean rooms with a/c and plenty of space staff very helpful with everything such as airport pick ups and tour bookings and recommendations for somewhere to eat we thoroughly enjoyed our stay and would highly recommend it to others

Was this review helpful? Yes 2
Perth, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2014

One the best hotel with very friendly stuff .close to all in Hanoi and far enough of noisy , busy Old quarter . love this place and love the Vip treat I get hear by stuff. .Restaurants and activities and Hanoi local's life are just on the corner of the hotel.

Was this review helpful? Yes 2
Oxford, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 22, 2014

This is one of the best hotels I've stayed in while travelling. Dead central. The staff are so friendly and really go above and beyond to make you feel welcome. We booked our ha long bay cruise through them. It was such good value for money. They gave excellent restaurant advice and generally were interested to know what we planned... More 

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 22, 2014

Love this place. We booked in advance for one night as we wanted to go on a halong bay boat trip. They organised a car to pick us up from the airport. We arrived at the hotel and were met by Bruce, who was so helpful, provided us with a drink and fruit platter, booked our boat trip and showed... More 

Was this review helpful? Yes 4
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 18, 2014

We were more than happy with the great service by the staff, our room was clean and very comfortable... Thank you for a great stay...The staff truly make staying here special, and the location is perfect. I wasn't feeling the best and the staff went out of their way to make sure I was comfortable...

Was this review helpful? Yes 2
Brisbane, Australia
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed August 16, 2014

This is my second stay at the Golden Sun Palace Hotel. The first time they went above and beyond to take care of me. This time was no different. Excellent room - clean, modern and tidy. Fantastic location right in the Old Quarter and exceptional help from the staff. Just wonderful indeed!!

Was this review helpful? Yes 4
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Additional Information about Golden Sun Palace Hotel

Address: 33 Hang Quat Street, Hanoi 1000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Golden Sun Palace Hotel 3*
Number of rooms: 9
Reservation Options:
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Hotel Style:
#8 Family Hotel in Hanoi
#9 Romantic Hotel in Hanoi
#27 Business Hotel in Hanoi

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