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Golden Sun Palace Hotel

3.0 of 5 33 Hang Quat Street, Hanoi 1000, Vietnam
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Golden Sun Palace Hotel
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Golden Sun Palace Hotel
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366 reviews from our community

Traveler rating
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59
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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There are newer reviews for Golden Sun Palace Hotel
See the most recent reviews
Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Things we really liked about this hotel: upon arrival, they provided a "welcome drink" which was a fresh smoothie. We checked into this hotel twice, so we were treated with Watermelon the first day and banana mango the second day. YUM! Both times we were greeted with a warm welcome, and were escorted to our room and shown all of... More

Was this review helpful? Yes
Singapore, Singapore
Contributor
11 reviews 11 reviews
5 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

My friends and I stayed 1 night at Golden Sun Palace. The staff are really accommodating and friendly. My friends and I arrived at 7am from Sapa. Although check in was only at 1pm, the staff provided us a room to wash up. The service staff in general were very attentive and provided excellent recommendations. The location of the hotel... More

Was this review helpful? Yes 4
London, United Kingdom
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was so welcoming and friendly! We were greeted warmly, quickly checked in, given a delicious welcome juice. Our room was decorated for our honeymoon and included wine, chocolates, balloons, and an explosion of rose petals - it was beautiful and such a great surprise!!! Downstairs there are 2 computers but the wi-fi was quick and worked well. The... More

Was this review helpful? Yes 5
London
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We thoroughly enjoyed our stay at this hotel and could not have been happier with the service. First the service- Every single person there is so attentive and ready to jump to your aid in any way they can. The hotel manager was such a lovely and friendly guy who helped out with useful pointers on the city- places to... More

Was this review helpful? Yes 5
San Diego
Top Contributor
68 reviews 68 reviews
50 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amidst all the crazy noise and activity of Hanoi's older quarter, the Golden Sun Palace felt like a cool, wonderful refuge. The staff was amazing, helping us to secure train tickets as well as seats on a flight from Danang to Saigon, providing advice on everything from ATMs to museum hours. We had requested a late checkout, but it turned... More

Was this review helpful? Yes 4
Contributor
18 reviews 18 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms are beautifully prepared, staff were very helpful and smiley even when we checked in late at 11pm and need to check out 5am next morning. It is located right in the city area and price is well-worth it. Definitely will stay again when I come Hanoi in the future.

Was this review helpful? Yes 3
Tel Aviv District, Israel
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

"Welcome home!" these were the words of Bruce, one of the amazing reception managers when we just came back from our first trip in the Ha long bay area. That was so exiting, especially because it really felt like getting back home! From the moment we arrived Golden Sun Palace, we knew it's the right place for us, Flower and... More

Was this review helpful? Yes 4
Albury, Australia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fabulous hotel, clean rooms, fruit in fridge, great central location. The front desk staff were courteous and helpful. They booked a Tam Coc day tour for us, it was a great day with a wonderful tour guide. Breakfast was of a high standard and we were pleased when they even packed us a take away breakfast to take with us... More

Was this review helpful? Yes 3
moonpham11, Customer Care Team at Golden Sun Palace Hotel, responded to this review

Dear Cassandra, Greeting from Golden Sun Palace Hotel, Hanoi. Thank you for sharing this complimentary review of your stay with us on TripAdvisor site. It is important to us to ensure that our guests enjoy a comfortable and personalized stay, so I am glad to hear that you and your partner had enjoyed that, along with the Hotel's services and... More

Amsterdam, The Netherlands
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Golden Sun hotel for three days during our holiday. We were positively surprised in every aspect. First of all, the rooms are nice and very clean. Our initially booked room was unavailable so we were upgraded to a bigger room with balcony (no extra costs). The reception is helpful and very friendly. Special compliments to Bruce,... More

Was this review helpful? Yes 2
moonpham11, Customer Care Team at Golden Sun Palace Hotel, responded to this review

Dear Annemarie, Greetings from Golden Sun Palace Hotel. Thank you very much for taking the time to review your recent experience at our hotel. We are delighted to hear that our services and facilities have been up to your expectations. I will pass on your kind words to the team as it will certainly motivate them to keep up their... More

Australia
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is centrally located, with walking distance to everything in Hanoi. The rooms are spacious, clean and well maintained. Our room had no window, which meant it was wonderfully quiet! Great for a good nights sleep in the middle of a busy city. Breakfast was great and the staff were wonderful! There wasn't anything that they couldn't help with.... More

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Additional Information about Golden Sun Palace Hotel

Address: 33 Hang Quat Street, Hanoi 1000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Golden Sun Palace Hotel 3*
Number of rooms: 9
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