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Mai Charming Hotel

Certificate of Excellence
29 Hang Bong Str, Hoan Kiem District, Hanoi 1000, Vietnam (Formerly Mai Charming Boutique Hotel)
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Mai Charming Hotel
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Mai Charming Hotel
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95 reviews from our community

Traveler rating
    51
    33
    8
    1
    2
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4
27
20
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Top Contributor
105 reviews 105 reviews
93 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is relatively close to the famous lake of the restored sword (10 minutes walking). The staff is very helpful and will do whatever is within their grasp to assist you (although they may not be the most efficient team at times). Most rooms do not have windows to the outside (a few have no windows whatsoever, others have... More 

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Guangzhou
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 25, 2015

Less than $25 for a newly decorated decent double room just 3 minute walk to Hoan Kiem Lake, yet equipped with powerful shower, gorgeous buffet breakfast and most importantly, attentive staff helping to figure out where to explore with their homemade map of central Hanoi, what else more can you expect ?

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Sacramento, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

This is our first visit to Hanoi or Vietnam for that matter. We were very glad that we stayed at Mai Charming Hotel. We cannot say enough “Thanks!” to Cathy, Mai, Thuy, Thien, and all the staff at the hotel who made sure that we were doing fine every day. From the day we arrived (3:00 am) to the tours... More 

Was this review helpful? Yes 1
Perth, Australia
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 4, 2015 via mobile

My partner and I loved Marigold Spa! It's attached to the Mai Charming Hotel on Hang Bong street. We stumbled across this gem whilst walking along the street. The Spa is very clean, modern and the staff speak reasonable English. When you first enter your feet are soaked in water with rose petals (regardless of what treatment you are having)... More 

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Fredrikstad, Norway
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 4, 2015

This is a hotel I had to relocate to after my first choice had no more power in the room. You'll meet a really friendly staff eager to please you. They speak good English and are so friendly. I've got a room on the 7.th floor with no windows. Biggest bed I've ever slept in and it was a bit... More 

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Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 2, 2015 via mobile

Mai Charming Hotel was a delight to stay in. The staff are very nice and helpful and all our trips we organised through the hotel were perfect. We've stayed here all 3 times we have been in Hanoi and this would be the only hotel we would stay in again. 100%

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1 review
5 of 5 stars Reviewed February 27, 2015

First of all i can say that these hotel is in my opinion the best place to stay for your time in hanoi. The hotel is located in the old quarter (the tourism area). Me and my friends stayed there two times and every room in the Hotel is good value, very comfortable, modern equipped and clean. Especially the service... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2015

I was there this month with a few friends for a few days and it was very nice. The rooms are very clean and comfortable and the restrooms in the rooms have Hot shower. The staff of this hotel is so Kind and friendly they will help you everytime when you need it. They also Talk to you in very... More 

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1 review
5 of 5 stars Reviewed February 25, 2015

The hotel is located directly in the old quarter of Hanoi. There are many places closed to the hotel where you can eat local food and have a beer or party. The rooms in the Hotel are good value and very comfortable and clean. Also the service in the Hotel is very good. The hotel staff (especially Ly, Mai and... More 

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Mai Charming B, Giám đốc quan hệ công chúng at Mai Charming Hotel, responded to this review

Dear Peter, First of all thank you very much for choosing Mai Charming Hotel and taking your precious time to sharing these lovely reviews with us. We are honored to read that you had an enjoyable holiday and pleased with the nice comments. All of these valuable comments that we received from you help us to be motivated and be... More 

Bangkok, Thailand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

Very friendly and kindly staff. The room was clean, a bit smaller than the pics but the bathroom has enough space to serve what it has to. Nothing unsatisfied me, just the wifi was moderate speed. Lucky me I bought an unlimited data simcard at the airport so that wasn't bother me much. The breakfast was tasty and the services... More 

Was this review helpful? Yes 1
Mai Charming B, Giám đốc quan hệ công chúng at Mai Charming Hotel, responded to this review

Dear our valued guest, Principally thank you very much for choosing Mai Charming Hotel and taking your precious time to sharing this lovely reviews with us. We are an institution which aims hospitality so our guest's comfort and happiness comes from everything. We are honored to read that you had an enjoyable holiday and pleased with the nice comments. Impatiently... More 

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