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Mai Charming Hotel

3.5 of 5 29 Hang Bong Str, Hoan Kiem District, Hanoi 1000, Vietnam (Formerly Mai Charming Boutique Hotel)
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Mai Charming Hotel
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Mai Charming Hotel
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89 reviews from our community

Traveler rating
    49
    31
    7
    1
    1
See reviews for
4
22
20
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My partner and I loved Marigold Spa! It's attached to the Mai Charming Hotel on Hang Bong street. We stumbled across this gem whilst walking along the street. The Spa is very clean, modern and the staff speak reasonable English. When you first enter your feet are soaked in water with rose petals (regardless of what treatment you are having)... More 

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Fredrikstad, Norway
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a hotel I had to relocate to after my first choice had no more power in the room. You'll meet a really friendly staff eager to please you. They speak good English and are so friendly. I've got a room on the 7.th floor with no windows. Biggest bed I've ever slept in and it was a bit... More 

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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Mai Charming Hotel was a delight to stay in. The staff are very nice and helpful and all our trips we organised through the hotel were perfect. We've stayed here all 3 times we have been in Hanoi and this would be the only hotel we would stay in again. 100%

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1 review
5 of 5 stars Reviewed 1 week ago

First of all i can say that these hotel is in my opinion the best place to stay for your time in hanoi. The hotel is located in the old quarter (the tourism area). Me and my friends stayed there two times and every room in the Hotel is good value, very comfortable, modern equipped and clean. Especially the service... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was there this month with a few friends for a few days and it was very nice. The rooms are very clean and comfortable and the restrooms in the rooms have Hot shower. The staff of this hotel is so Kind and friendly they will help you everytime when you need it. They also Talk to you in very... More 

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1 review
5 of 5 stars Reviewed 1 week ago

The hotel is located directly in the old quarter of Hanoi. There are many places closed to the hotel where you can eat local food and have a beer or party. The rooms in the Hotel are good value and very comfortable and clean. Also the service in the Hotel is very good. The hotel staff (especially Ly, Mai and... More 

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Mai Charming B, Giám đốc quan hệ công chúng at Mai Charming Hotel, responded to this review

Dear Peter, First of all thank you very much for choosing Mai Charming Hotel and taking your precious time to sharing these lovely reviews with us. We are honored to read that you had an enjoyable holiday and pleased with the nice comments. All of these valuable comments that we received from you help us to be motivated and be... More 

Bangkok, Thailand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very friendly and kindly staff. The room was clean, a bit smaller than the pics but the bathroom has enough space to serve what it has to. Nothing unsatisfied me, just the wifi was moderate speed. Lucky me I bought an unlimited data simcard at the airport so that wasn't bother me much. The breakfast was tasty and the services... More 

Was this review helpful? Yes 1
Mai Charming B, Giám đốc quan hệ công chúng at Mai Charming Hotel, responded to this review

Dear our valued guest, Principally thank you very much for choosing Mai Charming Hotel and taking your precious time to sharing this lovely reviews with us. We are an institution which aims hospitality so our guest's comfort and happiness comes from everything. We are honored to read that you had an enjoyable holiday and pleased with the nice comments. Impatiently... More 

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked two rooms here, they gave us one double room however charged us the same, my other friends room did not even have a window, and the rooms are far worse than the pics, shame as Mai (hostess) was very nice

Was this review helpful? Yes 7
San Diego, California
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Mai Charming hotel is a boutique hotel which is so full of positives that it would cost me most likely 10 times the price in most other countries - at least anywhere in Europe or North America. I won't quote the price they gave to me and my girlfriend because they seemed to take a liking to us and... More 

Was this review helpful? Yes 1
Mai Charming B, Giám đốc quan hệ công chúng at Mai Charming Hotel, responded to this review

Dear Mr Mark, First of all thank you very much for choosing Mai Charming Hotel and taking your precious time to sharing these lovely reviews with us. We are appreciate to hear that you had an enjoyable holiday and spent good time. Your happiness is our happiness that's why we are an institution which aims hospitality and working hard just... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I had a really great time in Mai hotel what will be one of my best memory from Hanoi .The staff very kind and helpful also speak good English what is made my stay easy and free of trouble.. As I've been 100% happy there I would recommend it to you..

Was this review helpful? Yes 1
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Additional Information about Mai Charming Hotel

Address: 29 Hang Bong Str, Hoan Kiem District, Hanoi 1000, Vietnam (Formerly Mai Charming Boutique Hotel)
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mai Charming Hotel 3.5*
Number of rooms: 28
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