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Green Diamond Hotel

#132 of 522 Hotels in Hanoi
Certificate of Excellence
96 Hang Bac Street, Hoan Kiem, Hanoi, Vietnam
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143 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in this hotel around our trips to Halong Bay and Sapa. The staff were friendly and so helpful. Their English was good, one woman in particular had very good English and always looked happy to see us when we returned from our trips. The hotel is situated in the old quarter near great bars, restaurants, street food and... More 

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Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Liked the rooms as they were tidy and clean. The manager was patient and showed us their choice of trips. I wrote them an email and asked for sth and the service was exellent. I also appreciated the fresh beautiful flower next to the reception. Unluckily we had once no electricity and I was in btw of an important phone... More 

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Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The service at Green Diamond is beyond reproach. They helped us to book an amazing tour of Halong Bay, at a very good price. They were also very receptive to our complaints and helped to rectify them. That being said...we had complaints. Namely: We were put in our first room, which was quite dingy and small. There is a window,... More 

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Bradford, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We arrived late last Monday after a long international flight and was grateful for the lovely service and help, the staff are really friendly. We booked train tickets to Sapa and a Halong bay tour through the hotel for a decent price with quick service. Rooms are very clean and comfortable. They let us leave our luggage at the hotel... More 

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Hanoi, Vietnam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel in the Old quarter of Hanoi, stones throw away from the major attractions. Staff very helpful, polite and with good knowledge of the area, if you have any problem they are very quick to assist. Hotel and rooms are exceptionally clean, with WiFi and TV and are quite large, would recommend to anyone, reasonable rates too, very good... More 

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Melbourne, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Well located near all the action in the old quarter. Stayed for three nights. The room was fine, nothing fancy but clean enough and cheapish at around 16 USD with no breakfast. Had a slightly hiccup where the power went out around 2am and didn't come back until mid afternoon next day. During this outage, my room on top floor... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed in a single room for 3 nights. The staff was very friendly, full of service attitude and with good english in both day and night shifts. They had plenty of activities and tours to offer to customers with good information such as Halong Bay. The location was just great! It's located in the middle of the Old Quarter,... More 

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Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 31, 2015

Stayed here for 4 nights. Very clean and comfortable. Beds are hard but thats to be expected here. Staff were extremely helpful. Helped us book train tickets and changed money over at a good rate. Really good location in the old quarter. Easy to walk around and see everything.

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Manchester, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 26, 2015

Awesome, budget hotel. Great location, great staff who helped us with booking trains. Represents excellent value for money! The rooms are excellent for the price, but it isn't advertising itself as a luxury hotel!

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Tel Aviv, Israel
Level Contributor
16 reviews
5 hotel reviews
5 of 5 stars Reviewed May 26, 2015

we stay in the hotel in june 2014. for a week. the great location. in the middle of the center. 10 minutes from the lake. lots of restaurant around. the main is the smile and the value for money. small and great hotel.

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