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All 490 Hanoi hotels

Green Diamond Hotel

2.5 of 5 Hotel   |   96 Hang Bac Street, Hoan Kiem, Hanoi, Vietnam
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Green Diamond Hotel
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90%
Ranked #70 of 490 hotels in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
d-ry15 Siem Reap, Cambodia
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  • Reviews (99)
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99 people have reviewed this hotel

Traveler rating
    59
    31
    7
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Victoria
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

It's in a really good location however our aircon in room 301 struggled! The bed was hard and lumpy so didn't get a good sleep. There wasn't much water pressure in the shower. I only stayed 1 night in transit back to Saigon - I'm glad I wasn't there longer. The staff are wonderful, very friendly and recommended a great... More

Was this review helpful? Yes 1
Siem Reap, Cambodia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at Green Diamond for a week during the orientation for my job when I first moved to Hanoi. I was immediately impressed by the excellent service provided by the night receptionist (Tung) who quickly became one of my closest friends in Hanoi. The hotel itself is conveniently located close to all key tourist attractions, right in the heart... More

Was this review helpful? Yes 1
Essendon, Australia
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A very friendly hotel with helpful staff, headed by the wonderful Ms Gam, perfectly located in the centre of the historic Old Quarter, and close to literally hundreds of shops, bars and restaurants, and only a couple of blocks from the lovely Hoan Kiem Lake and its beautiful island temple. We had a problem with our original room, Room 301,... More

Was this review helpful? Yes 1
Brisbane, Queensland, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 14, 2014

We stayed four nights at the Green Diamond Hotel recently. A fantastic hotel with very friendly and helpful staff. The location was great and the offered airport shuttle service was efficient and reasonably priced. The room was comfortable and had all the facilities we required as well as good air conditioning. Breakfast was also good. We also booked tours to... More

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Greendiamondhotel, Front Office Manager at Green Diamond Hotel, responded to this review

Dear Stephen & Marnie, We would like to thank you for choosing our Green Diamond Hotel in your recent trip to Hanoi. We are very happy to know you enjoyed your trip in Viet Nam so much. We hope from your feedback via Tripadvisor site, our future travelers will have right choice for their staying in Ha Noi. Thank you... More

Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 22, 2014

the location is perfect. good staff. close to the night market. good breakfast. the rooms are value and clean. the speak english and try to do the most for the guest. a lot of shops around. we stayed there 3 nights

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Greendiamondhotel, Guest Relations Manager at Green Diamond Hotel, responded to this review

Dear Ilana, Thank you so much for taking your time to share your experience regarding your stay at Green Diamond hotel. I am so delighted to hear that our service and facilities have been up your expectation. We are looking forward to an opportunity welcoming you back! Kindly regards, More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2014

"Just what the doctor ordered" - we very much enjoyed staying at the Green Diamond: very friendly and flexible staff (especially Ms Gam, who supported us to organize our sightseeing trips), a large and comfortable room and bathroom, complementary snacks, and so on. Also the transfer from and to the airport worked perfectly. We look forward to our next stay... More

Was this review helpful? Yes 1
Greendiamondhotel, General Manager at Green Diamond Hotel, responded to this review

Dear Valued guests, Thank you for spending time writing this wonderful review of our hotel. We are so happy to hear that you enjoyed our facilities and services. Once again, thank you for choosing Our Green Diamond Hotel and we look forward to welcoming you back soon. Kindly regards, More

Mui Ne, Vietnam
Contributor
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 4, 2014

Good location in the old quarter near pubs and markets. Very clean. Friendly staff. Could not fault it. We stayed in another hotel round the corner for the same price but it was no where near as good as the green diamond.

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Greendiamondhotel, Front Office Manager at Green Diamond Hotel, responded to this review

Dear Paul, Thank you so much for taking your time to share your experience regarding your stay at Green Diamond hotel. I am so delighted to hear that our service and facilities have been up your expectation. Your kind words will be passed on the entire staff to encourage them continuously keep up their good job. We are looking forward... More

Brussels, Belgium
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 2, 2014 via mobile

Good location (5 min walk to the lake) and very nice staff. There is no elevator in this 3 floor building but someone of the staff took our bags up. While we were on a halong bay cruise, we could leave our luggage. Breakfast is good and staff speaks very well English. The rooms are good and clean but we... More

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Greendiamondhotel, Người quản lý at Green Diamond Hotel, responded to this review

Dear Valued Customers, It was our great pleasure welcome you at Green Diamond hotel recently. Thank you so much for your kind words toward us regarding our location and our helpful staff. Since the guests satisfaction is our utmost desire, we all try our best to make your stay more enjoyable. We are looking forward to an opportunity welcoming you... More

Woudenberg, The Netherlands
Reviewer
5 reviews 5 reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 25, 2014

The Green Diamond hotel is located in the center of Hanoi. It is close near the beautifull lake / park. In 2012, the building got beautifully renovation into a hotel. It has three floors but unfortunately no elavator. In December, January, February it can be cold and rainy. Due to the lack of "heating" people wear sweaters and thick coats.... More

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Greendiamondhotel, Front Office Manager at Green Diamond Hotel, responded to this review

Dear Valued Guest, It is our great pleasure welcoming you at Green Diamond hotel. We are very happy to hear that you have enjoyed your stay and the service quality was up to your expectation. Thank you so much for your kind words on Tripadvisor. We are looking forward to seeing you soon! Kindly regards, More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 21, 2014

The Green Diamond hotel is a great hotel located in the centre of the old quarter located near an array of pubs and restaurants and a 5 minute walk to the lake and market, making it a perfect location to explore beautiful Hanoi. The service was what made the hotel excellent with the receptionist Ms Gam helping to arrange our... More

Was this review helpful? Yes
Greendiamondhotel, Front Office Manager at Green Diamond Hotel, responded to this review

Dear Bradon Lamb, Thank you for spending time writing this wonderful review of our hotel. I am very delighted to know that you have enjoyed your stay with us in terms of location, breakfast and the service, especially your beautiful words toward the entire staff will be passed on to encourage them to work hard. Once again, thank you for... More

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Additional Information about Green Diamond Hotel

Address: 96 Hang Bac Street, Hoan Kiem, Hanoi, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Green Diamond Hotel 2.5*
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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style
#52 Romantic Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Greeting from Green Diamond Hotel and warmly welcome to our hotel! On behalf of our Green Diamond Hotel’s management, I am very honor to send our honest thanks for choosing Green Diamond Hotel in busy Hanoi Hotels industry. Green Diamond Hotel is recommended from one traveler to other visiting Hanoi by own offering cozy & stylish accommodation. Moreover you our hotel also is recommended as the ideal place for both business and leisure travelers. Just 3 minutes from our hotel to the Hoan Kiem Lake – the heart of Hanoi Old Quarter, amid the Water Puppet Theatre, Ho Chi Minh Complex, restaurants, bars, shopping’s area, and banks. Our hotel also is known as the reasonable prices & guarantee high quality of services. Our first requirements of any staff working at Green Diamond Hotel are the kindness, friendliness and helpfulness that will make your perfect trip in Hanoi. We are on hand to ensure every traveler has a uniquely memorable stay, and a fantastic Hanoi experience! We are looking forward to hearing from you shortly! Best regards, The management of Green Diamond Hotel ... more   less 
Number of rooms
22

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