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Green Diamond Hotel

#135 of 524 Hotels in Hanoi
Certificate of Excellence
96 Hang Bac Street, Hoan Kiem, Hanoi, Vietnam
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1 room 1 guest
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151 Reviews from our TripAdvisor Community

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Traveler rating
    79
    51
    15
    4
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ho Chi Minh City, Vietnam
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall we were very happy with our stay here. Clean and excellent location, just around the corner from bia hoi! Jennifer at the front desk is very informative and you can tell she really cares about her job. We had some issues with the air conditioner in our first room but after a bit of prodding they changed rooms for... More 

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Staff helpful and friendly, booked our halong bay experience, and flights to hcmc through them. They even packed our breakfast to go when we went on our tour. Some things got a bit lost in translation, and they were unable to book the flights for us while we were in halong bay, but Jennifer was really patient and helped us... More 

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portsmouth
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 21, 2015

We were upgraded from the green nature dimoand . Best thing we done! Check in was easy although we had to pay for a safe when not needed to. Rooms were amazing. Clean and modern Pool was very clean , massive and a good temperature. Could always get a sunbed round there. Food was lovely. Especially the Mexican and Italian... More 

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Tamworth, United Kingdom
Level Contributor
85 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed July 19, 2015

We travelled overnight on a sleeper train arriving at approx 6am. As our main hotel was not available until 11am the tour company booked us a room here. We were pleasantly surprised. Our room had 2 single and one double bed (201) was very clean had Aircon free snacks and water. Bathroom dated but clean and had loads toiletries even... More 

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Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 3, 2015

We stayed in this hotel around our trips to Halong Bay and Sapa. The staff were friendly and so helpful. Their English was good, one woman in particular had very good English and always looked happy to see us when we returned from our trips. The hotel is situated in the old quarter near great bars, restaurants, street food and... More 

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Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 1, 2015

Liked the rooms as they were tidy and clean. The manager was patient and showed us their choice of trips. I wrote them an email and asked for sth and the service was exellent. I also appreciated the fresh beautiful flower next to the reception. Unluckily we had once no electricity and I was in btw of an important phone... More 

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Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 22, 2015

The service at Green Diamond is beyond reproach. They helped us to book an amazing tour of Halong Bay, at a very good price. They were also very receptive to our complaints and helped to rectify them. That being said...we had complaints. Namely: We were put in our first room, which was quite dingy and small. There is a window,... More 

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Bradford, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 21, 2015 via mobile

We arrived late last Monday after a long international flight and was grateful for the lovely service and help, the staff are really friendly. We booked train tickets to Sapa and a Halong bay tour through the hotel for a decent price with quick service. Rooms are very clean and comfortable. They let us leave our luggage at the hotel... More 

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Hanoi, Vietnam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 7, 2015

Excellent hotel in the Old quarter of Hanoi, stones throw away from the major attractions. Staff very helpful, polite and with good knowledge of the area, if you have any problem they are very quick to assist. Hotel and rooms are exceptionally clean, with WiFi and TV and are quite large, would recommend to anyone, reasonable rates too, very good... More 

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Melbourne, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 7, 2015

Well located near all the action in the old quarter. Stayed for three nights. The room was fine, nothing fancy but clean enough and cheapish at around 16 USD with no breakfast. Had a slightly hiccup where the power went out around 2am and didn't come back until mid afternoon next day. During this outage, my room on top floor... More 

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