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Green Diamond Hotel

#127 of 512 Hotels in Hanoi
Certificate of Excellence
96 Hang Bac Street, Hoan Kiem, Hanoi, Vietnam
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Green Diamond Hotel
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131 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hamilton, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for a couple of weeks in December. I had a very great stay. My room was spacious, the bed was comfortable, and it was clean. All of the staff in the hotel were excellent. They were all so very kind and helpful. I have stayed in many hotels and hostels, and I have to say, the staff... More 

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4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

Good hotel for the price. We didn't stay in the room much as there is a lot to do and see in the area. Excellent location near eating and the lake. Room was comfortable but would be better with wifi, which was down for our whole stay. Shower was great. Service was friendly.

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Senior Contributor
25 reviews 25 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The Green Diamond Hotel is a great hotel. The staff are welcoming, helpful and caring. They arranged hotel transfer from the airport when we arrived in Hanoi, a wonderful trip on Halong Bay for us. Nothing was ever too much trouble for them. The only down side was the cockerel next door that woke us very early but hopefully it... More 

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18 reviews 18 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 6, 2015

I suppose you get what you pay for. Right in the centre of the old quarter which was very handy. We were greeted in our room by a giant cockroach, but once we got rid of it, it was the only one. The room was clean and tidy it looked much nicer in the pictures. Woke up at 7am every... More 

Was this review helpful? Yes 6
Seoul, South Korea
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2015

The price range is reasonable, from $16-$20/ night (give or take $2 for morning breakfast - I can't comment on this as I never found myself awake before noon); the location is amazing: it's a stone's throw from the night market, but not close enough for the noise to bother you if you really want to rest; and, best of... More 

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3 reviews 3 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 25, 2015

Unfortunately, we speak English here hardly even a friendly "hello" seems to fall heavily. Since there are no windows, was a nasty warm, damp smell in the room. For the price the hotel first made still a passable impression. The next morning smelled of mildew Schlafzanzug and ticking. The appetite for breakfast is therefore passed us quickly and I can... More 

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Greendiamondhotel, Manager at Green Diamond Hotel, responded to this review

Dear John, Thank you very much for your writing review on Trip Advisor. But I ckecked all customers list and I see all things which you wrote was not correct as below: 1. I have checked all customers list that my hotel had to collected to hand in to the police during your staying here but I couldn't find any... More 

2 reviews
4 of 5 stars Reviewed March 23, 2015

We visited Hanoi in November 2014 and stayed at this hotel for our first stop in Northern Vietnam. We originally planned to stay here for 3 days, but ended up staying for 5 nights as we had excellent, personal and friendly service from the staff who went above and beyond to make us have the best experience that Northern Vietnam... More 

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Top Contributor
215 reviews 215 reviews
83 hotel reviews
179 helpful votes 179 helpful votes
4 of 5 stars Reviewed March 9, 2015 via mobile

For this price range (15$ for a single room) very clean and comfortable room, with all amenities, in a central location in the old quarter...definitely good value! In the restaurant area downstairs free coffee and tea all day long, and in the room a complimentary basket with snacks...shower is steaming hot with good water pressure

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Ho Chi Minh City, Vietnam
19 reviews 19 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 1, 2015

Great location in the old quarter and near the lively backpacker area — but on a quieter street. The hotel is basic and operated by friendly staff. The rooms and bathrooms are a little bit dated, but they are kept very clean. The hotel is very long, with only a narrow front on the street. Because of this, many rooms... More 

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 20, 2015 via mobile

We stayed at Green Diamond hotel during Tet (Vietnamese New Year). The owner was a very friendly and welcoming lady. The hotel is in the center. There was a big range of breakfast options. At night the door was closed because of New Year. However, the owner discussed this with us and explained why.

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