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All 494 Hanoi hotels

Hanoi Serene Hotel

3.0 of 5 Hotel   |   10c Yen Thai Str.., Old Quarter | Hoan Kiem District, Hanoi 0084, Vietnam
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Ranked #2 of 494 hotels in Hanoi
A recent review
5 of 5 stars reviewed 3 days ago
Maria Angeles L Hanoi
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644 people have reviewed this hotel

Traveler rating
    585
    54
    4
    1
    0
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87
308
55
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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English first
Hanoi
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Hanoi Serene is situated on a very narrow and with a such an authentic atmosphere street. Breakfast was delicious. Modern room and bathroom. But the greatest, a fantastic staff, very helpful and nice.

Review collected in partnership with Easytobook.com

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Toronto, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

For my first time visit to Vietnam and Hanoi and based on reviews I have read here in tripadvisor, I picked Serene Hotel in Hanoi. One of best decisions I have made. I arrived very early morning to the hotel, even the checking is at 2 pm, I was provided a room because I needed to get a rest. First... More

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Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is great! From the staff, to the room, to the free breakfast each morning - it's all wonderful! After booking the hotel, I was sent an email by the staff helping me to arrange an airport pickup. Very comforting, especially when arriving in a different country on a solo trip! After arriving at the hotel, the lovely front... More

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Trento, Italy
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

On the way going to the hotel from Noibai Airport, we had been told by the taxi driver that: " Serene is a small hotel and it locates on a terrible street. I can bring you to another hotel tomorrow if you want". I had some doubts after hearing his negative comments. When we arrived at the hotel, I found... More

Was this review helpful? Yes 2
San Francisco, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights in Hanoi and it was our first stop in Vietnam. I've been to Taiwan several times and I always found the traffic to be chaotic, however Hanoi was on another level of chaos. It was a beautiful chaos though as the locals seemed to have a system on who would give way given the... More

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Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Serene hotel for 3 nights in August 2014. I wouldn't hesitate to stay here again if I was back in Hanoi. The hotel is well located in an lane in the old quarter. Room are great. Bed is comfortable and both the room and bathroom were spotless. What really made the hotel special was the staff.... More

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Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hands down the best accommodation experience we had in Vietnam. The customer service was second to none - all of the reception team were friendly, nice and attentive. They all knew your names, enquired regularly too see if we were happy with your room and if you needed any assistance with booking or finding anything around Hanoi. Location wise it... More

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Cape Town Central, South Africa
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were impressed by the TripAdvisor reviews and were about to book when we saw that they also offer packages with tours, I.e. to Ha Long Bay. We enquired about them and had an answer from Emily within 24 hours. From that moment onwards, we've experienced a service culture that is hard to find. We were in regular communication with... More

Was this review helpful? Yes 1
Sydney Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is situated down a rather scary lane typical of the old quarter in Ha Noi. Cars can not go down the lane so when the Taxi drops you on the main street and the driver points down the lane don't worry. The Hotel is an oasis of delightful old world charm and a truly sincere reception staff that... More

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LEAMINGTON SPA
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When we touched down at Hanoi airport, we had a courtesy car that had come to collect us to take us to our hotel which was at the centre of the bustling city. As this was down a side street which the car could not access (a blessing as this was a lot quieter), we were greeted by the wonderful... More

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Additional Information about Hanoi Serene Hotel

Address: 10c Yen Thai Str.., Old Quarter | Hoan Kiem District, Hanoi 0084, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Serene Hotel 3*
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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites
Hotel Style
#2 Romantic Hotel in Hanoi #7 Family Hotel in Hanoi #28 Business Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Serene Hotel is the best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by professional & dedicated staff, providing you a comfortable & memorable stay. Hanoi Serene Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Serene Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL,Computer in room , cable television, mini bar and more. ... more   less 
Number of rooms
20

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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