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All 510 Hanoi hotels

Hanoi Serene Hotel

3.0 of 5 Hotel   |   10c Yen Thai Str.., Old Quarter | Hoan Kiem District, Hanoi 0084, Vietnam
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Ranked #11 of 510 Hotels in Hanoi
A recent review
5 of 5 stars reviewed 2 days ago
MarcoPolo888 Venice
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847 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Venice
Top Contributor
110 reviews 110 reviews
70 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars NEW

The street life outside the hotel is great especially in the morning. Staff are super-friendly and helpful. Room was good. Breakfast set us up for the day. Try to get a room on 4th floor or higher. Enjoy the experience. It's a small hotel with a big heart.

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed 8 nights at Serene Hotel and enjoyed our chats with Jenny and Emily each morning to organise our plans for the day. Both are always happy to suggest places to eat, shop, walk or sight see and even book tours! This boutique hotel is down a quite alley and the double glazed windows are fantastic to block out... More 

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New Brunswick, Canada
Top Contributor
69 reviews 69 reviews
32 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked rooms at the Hanoi Serene Hotel based on the many great reviews we read, and we were not disappointed. The first week of our month long stay in Vietnam and Cambodia we were vacationing with my daughter who teaches in Hong Kong and had the Chinese New Year Holiday, so we wanted to maximize this precious time. The... More 

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Dublin, Ireland
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We spent 3 nights in the Serene Hotel in January 2015. We found all the staff extremely helpful and genuinely friendly. A driver collected us from the airport free as we were staying 3 nights , the hotel had warned us about possible scams and had given the driver a code for us to verify before going with him .... More 

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Brisbane, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Hi stayed here in August 2014 and cannot say enough about the staff and the hotel. The staff were fantastic and could not do enough to help you with any request put to them. They were by far the most friendly and helpful staff I have come across. Excellent stay and would very much stay again on my next visit... More 

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Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Smiling and caring staff, personal treatment, great rooms, great location. Very good breakfast. Love that place. We also stayed in Serene hotel in Hue and loved it too. The rooms are very well equipped, extremely clean. But what makes this place feel like home is the wonderful staff, I remember Jenny in particular but they were all wonderful. Excellent location... More 

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Toulouse, France
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

When the taxi pulled up on our first day we could see no sign of a hotel. Then a porter arrived and our suitcases were taken up a narrow bustling lane. We wondered what on earth we had booked. We needn't have worried. This is a new hotel, with all the amenities you could wish for. Emily, the manageress sat... More 

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Ottawa, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We started and ended our tour of Vietnam in the Hanoi Serene Hotel and by the end of our month long trip in Vietnam it felt like our second home. The staff were amazing, always very friendly and helpful and went out of their way to make our stay easy - helping us organize tours and transportation and even making... More 

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Munich, Germany
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

He stayed in total for 2 Nights in the Serene Hotel and just can give it the best possible Rating: it Is very central, most tourist attractions are in walking distance, the rooms are very nice and clean (of course no 5 star luxury resort, but very very good value for your money), the breakfast is excellent and the hotel... More 

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Bournemouth, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Super friendly hotel. The staff were really nice & learnt all our names during our stay. We had fresh fruit everyday & staff brought tea/fresh fruit juice to our rooms whenever we asked. Breakfast was great- so much food! They even gave us a mini packed breakfast when we left for our tour of Ha Long bay. The rooms weren't... More 

Was this review helpful? Yes 1
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Additional Information about Hanoi Serene Hotel

Address: 10c Yen Thai Str.., Old Quarter | Hoan Kiem District, Hanoi 0084, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Serene Hotel 3*
Number of rooms: 14
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Hotel Style:
#5 Romantic Hotel in Hanoi
#7 Family Hotel in Hanoi
#40 Business Hotel in Hanoi

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