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All 506 Hanoi hotels

Hanoi Serene Hotel

3.0 of 5 Hotel   |   10c Yen Thai Str.., Old Quarter | Hoan Kiem District, Hanoi 0084, Vietnam
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Ranked #10 of 506 Hotels in Hanoi
A recent review
4 of 5 stars reviewed yesterday
Paukenguy Valencia
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769 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Valencia
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

A very nice, quiet and clean hotel in the middle of crazy old town. I was a little dubious as to how "serene" the hotel actually would be and it totally beat my expectations. Room are a good size and very clean, even if basic. They even include computers in the room. Staff is great, very helpful. Enjoyed our stay... More 

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Senior Contributor
26 reviews 26 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We staid at the Hanoi Serene Hotel twice on both ends of our recent 3 week trip to northern Vietnam. The location is great. You're close enough to walk to just about every major attraction, but you're also down a side street that is too small for car traffic, and gets quite quiet by Hanoi standards at night. The staff... More 

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Australia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The staff were so lovely and friendly. They gave us lots of tips from how to cross a street safely to the best places to eat. No amount of time explaining and answering questions was too much trouble for them. They also marked out on a map all the places we wanted to visit that weren't already on their ready... More 

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australia
Top Contributor
85 reviews 85 reviews
22 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I had high expectations due to TA comments but these were met.The alley way in which the hotel is positioned is absolutely fascinating and so quiet compared to the street.Rooms were more than adequate with good beds and bathrooms and ac and wifi.Perfect for a family as kids 2 rooms per floor so teens were happy.The staff are so lovely.Laundry... More 

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The staff at the Serene Hotel are gorgeous, they knew all our names the first morning we arrived. They are very helpful and attentive. Breakfast is very fresh and great value as an inclusion. Shuttle from airport was included as we stayed three nights. Great location for walking to local sights. Overall this hotel is great value. Wifi included.

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Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Customer service goes a long way and the staff at Serene are what make the stay enjoyable because they are so sweet, helpful and always in good spirits. The hotel itself is lovely and clean with comfortable beds and good water pressure. I enjoyed the daily fresh fruit in my room and breakfast was simple but fresh and delicious. Would... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Serene hotel for two nights for our honeymoon and it was the perfect stay. The hotel staff were incredible and all took a genuine interest. The hotel location was great, right in the middle of the old quarter and easy to walk to any of the local attractions. The room was nice and spacious and very... More 

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Dallas, Texas
Top Contributor
59 reviews 59 reviews
51 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a great experience at this hotel. Rooms are clean and comfy, staff is very friendly, the location is extremely convenient - it is actually one block off the walking tour of Hanoi in Lonely Planet, and 2 blocks away from the silk street (that can do some serious shopping damage...). The staff went out of the way to... More 

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Contributor
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had 4 nights in Hanoi and one night in Halong. We arrived at night but were greated by staff at the end of the alley way. We were travelling with another couple and they had 2 rooms next door to each other on the same floor which was great. Our bathroom was a bit dated & had a bath/shower... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel is amazing. Location is great, in the old town, near good restaurants and the lake. Staff was very polite, sympathetic and helpful. Rooms are great, and there is a good isolation, so its very quiet

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Additional Information about Hanoi Serene Hotel

Address: 10c Yen Thai Str.., Old Quarter | Hoan Kiem District, Hanoi 0084, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Serene Hotel 3*
Number of rooms: 14
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Hotel Style:
#4 Romantic Hotel in Hanoi
#6 Family Hotel in Hanoi
#31 Business Hotel in Hanoi

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