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Angel Palace Hotel

3.5 of 5 173 HangBong Street, Hoan Kiem District, Hanoi, Vietnam
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Angel Palace Hotel
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Angel Palace Hotel
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290 reviews from our community

Traveler rating
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35
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Angel Palace deserves top marks for its quality service. My husband and I did a 10 day Vietnam tour which included Hanoi, Halong Bay Cruise and a visit to Sapa. Impeccable Service The front desk manager, Mr Lou ( Mr. Le Ngoc Truong (Lou)) was brillant! He arranged for the Galaxy Cruise and Sapa trains. The bellhops followed us to... More 

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Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I were very impressed with Angel Palace, we stayed for 3 nights. Prior to our trip we booked via email with Mr Ha a 8 days / 7 nights trip to Sapa for trekking and a homestay, and Halong for the cruise. He replied promptly via email, customised the trip and it went very well. The service... More 

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Calgary, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed 2 nights, went on an overnight Halong Bay cruise, then returned for another night before flying out. Inside the hotel was beautiful, the rooms were spacious and clean and the buffet breakfast was delicious! The staff were extremely helpful and so friendly. They stored our large luggage for free, knowing that we would return, so that we wouldn't... More 

Was this review helpful? Yes 1
Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is west of the old quarter, good breakfast -omlette or soup and cereal, breads. Staff friendly, clean room. Avoid rooms on 2nd floor as restaurant is on the 1st. At 6am the kitchen fans directly below our room 205 we're noisy!

Was this review helpful? Yes 2
Reno, Nevada, United States
Top Contributor
55 reviews 55 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We love this hotel. We booked it online for a very reasonable price. When we arrived at the hotel they knew who we were and had our room ready in minutes. By choosing the upgraded executive suite we received a very spacious room with a sitting area. A breakfast is included with custom prepared eggs or omelettes. The service is... More 

Was this review helpful? Yes 3
Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I've just came back from Hanoi and I'd stayed at Angel Palace Hotel for 3 nights. All I can say are only good things about them. Superb location (centrally located and accessible) Superb service from their staffs Superb room and breakfast If I ever return to Hanoi again I will surely pick this place to stay. You won't be disappointed... More 

Was this review helpful? Yes 3
London, United Kingdom
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we only stayed two nights here because they were booked out but would have extended if we could. Despite not being able to extend they organised a room for us in their sister hotel after we left! The hotel is great, the staff are very friendly and go above and beyond. The room we stayed in was extremely comfortable, carpeted,... More 

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Angel P, Manager at Angel Palace Hotel, responded to this review

Dear Guest, Thank you for your review and it is so nice to hear that you felt that everything was perfect during your time with us. I am pleased that you liked your room that the service was the best that you have ever experienced, the staff helpful and that you would recommend the hotel and plan to come back.... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed for 7 nights and we had a lovely time. All the staff are friendly and the food in the restaurant is lovely. The hotel arranged for us to be driven to the airport after a mishap with one of the tours which saved us a lot of hassle. You get what you paid for! The hotel is in... More 

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Angel P, Manager at Angel Palace Hotel, responded to this review

Dear Guest, I am so pleased that you had a wonderful stay with us on your first night away from your little one and I am delighted that you had a relaxing stay and felt that you had chosen well. We are very centrally located close to Hoan Kiem Lake and all the shops on Old Quarter and of course... More 

Vancouver Island
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Two things set this hotel apart from all the others in this price range. The best free breakfast we have had in our travels through Asia and the fantastic staff. The staff is highly professional, knowledgeable, and genuinely friendly. When we came back to Hanoi from Sapa the hotel was full so they booked us into the Aranya Hotel just... More 

Was this review helpful? Yes 1
Albury
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed on 3 separate nights during our mountain bike trip and found each time our stay was so good the staff could not do enough for all of us on the bike trip.Would highly recommend this hotel to anyone visiting Hanoi.

Was this review helpful? Yes 1
Angel P, Manager at Angel Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a review on the site following your stay with us it is very rewarding to hear that you felt the hotel was outstanding and that you loved your experience, that the team were exceptionally warm, gracious and attentive and that we were able to assist with all aspect of your... More 

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Additional Information about Angel Palace Hotel

Address: 173 HangBong Street, Hoan Kiem District, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Angel Palace Hotel 3.5*
Number of rooms: 36
Reservation Options:
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Hotel Style:
#8 Spa Hotel in Hanoi
#15 Business Hotel in Hanoi
#23 Romantic Hotel in Hanoi
#26 Family Hotel in Hanoi

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