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Angel Palace Hotel

3.5 of 5 173 HangBong Street, Hoan Kiem District, Hanoi, Vietnam
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Angel Palace Hotel
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275 reviews from our community

Traveler rating
    216
    54
    4
    1
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33
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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France
Senior Reviewer
9 reviews 9 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here based on Trip Advisor and was not disappointed. Very friendly and helpful staff (for Halong bay tour, good restaurants, general info, etc) The bed was very comfortable and was a King size. Bathroom was smaller, as usual, and very well equipped and modern. The breakfast is very good, all sorts of variety and the 'made to order' omelets... More

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Montreal, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This little hotel is very well situated and well worth its price. It's location makes it easy to walk to many of the places of interest, including the many restaurants and bars. Although one can hear some noise coming from outside the room, it was nonetheless very clean and comfortable. The one thing missing was a window, however because I... More

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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Contributor
12 reviews 12 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We were supposed to stay in another hotel which is under the same company. Somehow, our agency booked Angel Palace for us as the other hotel was full. The staffs were nice, helped us to sort out the confusion on the booking. They are friendly and speak quite fluent English (Vietnamese don't really speak English). They were very willing to... More

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Thailand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

That day when I arrived in Hanoi I lost my passport. I tried to talk to local Vietnamese asking where was the nearest police station but no one can speak English. I had no idea where to go and who to ask for help. I spent the whole day finding a police station. That evening I went back to the... More

Was this review helpful? Yes 2
Angel P, Manager at Angel Palace Hotel, responded to this review

Dear Guest, Thank you for sharing your very complimentary comments about Angel Palace Hotel on the site and we are thrilled that you have now found a new number 1 hotel. I am delighted that you had an enjoyable and memorable stay with us and appreciated our little gem. It is a very special little hotel and we are very... More

Brisbane, Australia
Top Contributor
71 reviews 71 reviews
35 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Reception staff were very helpful, with good English. Room was spacious with good sized bathroom with shower. Only downer was lack of hooks in bathroom to hang clothes. Breakfast was excellent, with good choice of hot and cold dishes, including fruits, eggs, cereals, etc.

Was this review helpful? Yes
Angel P, Manager at Angel Palace Hotel, responded to this review

Dear Guest, The Angel Palace is our little jewel and we take great pride in it. We want all our guests to feel that they are at home away from your and I am pleased that you found us both homey and elegant. I am delighted that you were well looked after and that we took care of everything that... More

Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were so glad that we had chosen the Angel Palace Hotel in Hanoi because it was like an oasis in the storm… a civilized sanctuary in a world gone wild. Hanoi is a pandemonium of paradoxes; and the pace is relentless, especially the traffic, night and day. It is a city of hustle and bustle. Seven million people and... More

Was this review helpful? Yes 2
Angel P, Guest Relations Manager at Angel Palace Hotel, responded to this review

Dear Guest, It was our great pleasure to look after you on your recent visit to Angel Palace Hotel and thank you for your very positive review which we greatly appreciate. I am so pleased that you felt everything was perfect and that you received a warm welcome and enjoyed our stay. So nice to hear that you loved your... More

Sydney, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff were very welcoming and willing to help in any way. The hotel was very clean and pretty inside. The traffic outside was huge and hard to drown out. The sofa my daughter slept on was hard and to fix we did with numerous quilts. The front office manger was so helpful and his English was great easy to... More

Was this review helpful? Yes
Angel P, Manager at Angel Palace Hotel, responded to this review

Dear Guest, You definitely must come back and stay with us as it would be our pleasure to welcome you to Angel Palace Hotel. Thank you for taking the time to share your value experience about your stay at Angel Palace. We are all very passionate about what we do here at the hotel and it is our priority to... More

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Well worth your money! We were greeted in our taxi with an umbrella and someone to take our bags. Once we entered we were offered a juice and checked in quickly. Service is amazing and always with a smile and the hotel is super clean. We initially booked one night and were going to explore a bit and see what... More

Was this review helpful? Yes 2
Angel P, Manager at Angel Palace Hotel, responded to this review

Dear Guest, Thank you for your review and it is so nice to hear that you felt that everything was perfect during your time with us. I am pleased that you liked your room that the service was the best that you have ever experienced, the staff helpful and that you would recommend the hotel and plan to come back.... More

Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2014 via mobile

My sister and I stayed at this hotel, on our recent stay in Hanoi. All the staff provided excellent service with a smile. The night manager Louis arranged a swift room change when our night light was problematic. The manager Mr Hal arranged suitable tours to Halong Bay and Sapa, both tours were the highlight of our trip. Leanne &... More

Was this review helpful? Yes
Angel P, Manager at Angel Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a review on the site following your stay with us and I am thrilled that you had such a memorable stay and you felt that Angel Palace was like no place you have ever stayed before and that it is truly special. I am so pleased that you liked the... More

Port Vila, Vanuatu
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2014

We had a bad trip in Vietnam , but every time we came back to this Hotel and were greeted by the excellent staff, with there smiles and friendly manners. I couldn't fault this Hotel. The breakfast was good by me , I like Asian food and the quality of that was the best and the western food was good... More

Was this review helpful? Yes 1
Angel P, Manager at Angel Palace Hotel, responded to this review

Dear Guest, Thank you for sharing your very complimentary comments about Angel Palace Hotel on the site and we are thrilled that you have now found a new number 1 hotel. I am delighted that you had an enjoyable and memorable stay with us and appreciated our little gem. It is a very special little hotel and we are very... More

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Additional Information about Angel Palace Hotel

Address: 173 HangBong Street, Hoan Kiem District, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Angel Palace Hotel 3.5*
Number of rooms: 36
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