Having stayed at a few hotels in Vietnam, I found the staff at this hotel to be the most welcoming. Always smiling and happy to help. A special mention goes to the hotel manager Dong Do. When I needed help during my stay he was excellent. To all travellers, if you can. One evening, try a street beer with the... More

Hotel was very clean and everything worked. A good buffet breakfast – Asian & European - also serves excellent coffee. Reception staff spoke good English and did not press for selling tours but had a range on offer if you needed them. There was never any shortage of help with luggage if required but at the same time you were... More

We visited Hanoi in March 2013 and spent a total of four nights at the Hong Ngoc Tonkin Hotel. It is located in the Old City is just a few minutes walk to Hoan Kiem Lake and many other places of interest - perfect! The rooms are clean and comfortable. Good beds, lots of hot water, good WiFi. The entire... More

This review is also about the Hong Ngoc chain in general. Due to a mix up with our bookings at the Hong Ngoc Dynastie, located a street or so away, we were taken to the Hong Ngoc Tonkin by taxi and given a suite for the price of a deluxe room because of the inconvenience of having to change hotels.... More

The location is excellent, but the room is a bit worn out. I had booked this hotel because I had thought that they had a gym (or exercise room), and it turns out that this was at another site (like 10 minutes away). The bathroom had a bath tub so that was good. Breakfast is OK.

I stayed at Hong Ngoc II for 2 nights with my group.I really loved this hotel because of its location and wonderful staff that is so so helpful and friendly. The room is small but very clean and good facilities, you can use wifi connection with so strong signal all around this hotel. The breakfast is excellent with many choice,... More

I will start with the positives. The location is excellent, very close to anywhere a tourist might want to visit. There are a lot of good local restaurants in the area too. The room itself looked really good, even though it was very small. However, I think it has seen better days. The shower is another issue, you may as... More

A very comfortably Hotel. The team at Hong Ngoc Tonkin, lead by Manager Mr. D^ong, worked really hard to make my six nights there a pleasant and relaxing as possible. Anytime I needed something, they responded promptly, and efficently. For example, I asked about where I should go to get a haircut. Mr D^ong immediately instructed a bellhop to take... More

Hotel has a good location, walking distance to Old Quarter. Friendly and helpful staff. Rooms are new and nicely decorated. Beds and pillows very comfortable. Light in the room could be more, reading lamp ok. Breakfast good value.