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Win Hotel

#73 of 537 Hotels in Hanoi
Certificate of Excellence
34 Hang Hanh St | Hoan Kiem district, Hanoi 04, Vietnam
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Win Hotel
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134 Reviews from our TripAdvisor Community

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Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great location. Just a few mintue walking to The Lake. Right in the heart of the Old Quarter. Many restaurants and cafe and attrations and historical spot within walking distance. Room needs some improvement. It seems the hotel run by family. Staffs are nice andhelpful.

Helpful?
Thank Giang D
Minneapolis, Minnesota, USA
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There are so many small hotel options to select from within HaNoi, but was very happy with this small gem. Was extremely pleased with the location and the staff, especially Nghia and Chuong. I cannot thank you enough for how special you made me feel during my stay. Thanks Win!!

Helpful?
Thank Elgrevo
Bangkok
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is a little worn and old, but very comfortable. What makes this a great choice is the helpful, friendly staff. They helped to book transport and hotels at other destinations. Great service from all the hotel staff.. They did everything possible to take care of us.

Helpful?
Thank goodra
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Very friendly hotel, good value and very clean. We stayed 4 nights at the Win and very much enjoyed the genuine friendliness of the staff. They were helpful in e.g. laundry service, getting train tickets booked - we could even brush our teeth in their bathroom before leaving to take a night train at the end of our stay! Location... More 

Helpful?
Thank 020bike
Washington DC, District of Columbia
Level Contributor
3 reviews
5 of 5 stars Reviewed December 5, 2015

Can't beat the price considering the cleanliness of the property, the really nice and helpful staff, and the delicious breakfast! The hotel has been family owned and operated for a long time, and you can tell that they are professionals. The receptionist even offered to take my shirt to be fixed by one of her friends for a super cheap... More 

Helpful?
Thank Emma H
London, United Kingdom
Level Contributor
6 reviews
4 of 5 stars Reviewed December 1, 2015

The best thing about this hotel is the staff, the customer services was exemplary. All the staff were friendly and helpful, and the manager was very accommodating to our schedule. We toured Ha Long Bay for a couple of days, and the manager let us leave our bags at the hotel. The hotel itself is a little old, but well... More 

Helpful?
Thank Nick V
Amsterdam, The Netherlands
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 29, 2015

If you're looking for a friendly, clean, well-priced hotel in the centre of Hanoi, I can highly recommend the Win hotel. First stayed here 8 years ago and now, on my 2nd trip to Hanoi, stayed there again for in total 4 nights. The hotel staff are friendly without ever becoming pushy about booking tours, but when you do have... More 

Helpful?
Thank pinkdisguise
Crossover
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 28, 2015

We arrived in Vietnam at Hanoi and I had prebooked the Win. They sent a car to pick us up so we didn't have to do battle with the taxis at the airport. Straight to the hotel. Great room, a room for 3 but as we were 4 (family) they put an extra mattress in the room so we didn't... More 

Helpful?
Thank Peter391
Kerala, India
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed November 21, 2015

I absolutely loved my stay in this small but very efficient hotel located in a beautiful and quiet street. It is perfectly placed in a gorgeous location with numerous options for food and shopping. The staffs were super friendly and very very supportive. The room was very clean. A decent little balcony with a view of the street. The wifi... More 

Helpful?
Thank harrishvpal
Wollongong, Australia
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 23, 2015

Like everywhere that we stayed in Vietnam, we really loved the Win Hotel. I think the best thing about the Win is that the service was fantastic. We stayed here twice and they always allowed us to check in early and they even held our bags for us for 4 days while we went to Sa Pa so we could... More 

Helpful?
Thank KirstyWrightYoga
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