We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 496 Hanoi hotels

Galaxy Hotel Hanoi

3.0 of 5 Hotel   |   1 Phan Dinh Phung St. | No 1 Phan Dinh Phung Street, Hanoi, Vietnam
Hotel amenities
Save Saved
You added Galaxy Hotel Hanoi to your Saves list
Galaxy Hotel Hanoi
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Ranked #209 of 496 Hotels in Hanoi
A recent review
4 of 5 stars Reviewed April 11, 2014
rubenmat brunei
Write a Review

74 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Top Contributor
54 reviews 54 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 11, 2014

LOCATION: Smack in the heart of Hanoi and around the fringe of the Hanoi old quarter. Broad tree lined road in front. Most areas are walking distance or a US 2 dollar taxi ride away. HOTEL: A genuine 3-4 star hotel at a reasonable price. The Hotel and the rooms look slightly dated but are large and comfortable compared to... More

Was this review helpful? Yes 1
Quynh M, General Manager at Galaxy Hotel Hanoi, responded to this review

Dear Mr Rubenmat, On be half of Galaxy Hotel Management we sincerely to thanks all your family choosing Galaxy Hotel for holiday. We are very glad to welcome your and your family during the time stay here. Do hope you wil come back to Vietnam and staying with us in near future. With my best regards, Quynh Mai More

Holstebro, Denmark
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 29, 2014

I have visited Hanoi several times, and stayed at Hanoi Opera Hilton, Horizon (Now Pullmann) and Melia. Galaxy has the best service , best location and the most friendly staff. Ok the rooms are not that sophisticated in the design, but everything is clean. The breakfast could be bigger, but for someone always fighting with the weight, it is sufficient,... More

Was this review helpful? Yes
Quynh M, Manager at Galaxy Hotel Hanoi, responded to this review

Dear Arnep 138, Thank you so much for your always staying at Galaxy when you or your family arrival Hanoi. Your sharing experience on TripAdvisor is big encourage us to improve our service better. Looking forward to welcoming you and your family come back Galaxy in the near future. With my best regards, Truong Quynh Mai More

Christchurch, Canterbury, New Zealand
19 reviews 19 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 22, 2013

We stayed at the galaxy hotel on a recent trip to Hanoi from New Zealand. This is a 3 star Hotel located in Hanoi's ' Old town district'. This place is only 3 star but is more than adequate, as good or better than most 3 star hotels here at home. Our room didnt have too many mod cons. A... More

Was this review helpful? Yes 1
Rangiora, New Zealand
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 7, 2013 via mobile

The galaxy hotel is well situated in old Hanoi, good walking distances to everything. Staff very helpful and accomodating. rooms very clean and comfortable. Watching the traffic from the window was fascinating. Kiem Lake is a must to visit at 5am, it is very beautiful. Great food at Koto restaurant

Was this review helpful? Yes 1
Aarhus, Denmark
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 6, 2013

I stayed two nights at the Galaxy Hotel in mid-July. I had a large and comfortable room, though the bed was a bit hard. I found the lobby and breakfast area a bit drab and boring-looking, still, the staff was friendly and helpful and the hotel is within walking-distance of the Hoan Kiem lake and the '36 streets'.

Was this review helpful? Yes
Dubai, United Arab Emirates
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 27, 2013

we enjoyed our stay there. the staff is pleasant and the hotel is clean, very well situated and has free wi fi. we found the buffet breakfast to be excellent and international. we were on a tour and had to leave our luggage at the hotel for 2 days. when we came back the suitcases were waiting for us in... More

Was this review helpful? Yes
new zealand
20 reviews 20 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 19, 2013

We enjoyed staying at this hotel in the middle of crazy Hanoi. Even when we checked out they kindly let us us their foyer to rest and wait in. The rooms were immaculate and the coffee sachets delicious. Great wee cafe/bar attached. We stayed with a small tour so was good that the bus could come right to the door.

Was this review helpful? Yes
Gateshead, United Kingdom
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 6, 2013

Just came back from a 4 night stay as the last part of our Vietnam trip. Hotel staff are excellent from the moment you walk in to the moment you leave. Received a nice complimentary bowl of fruit on arrival which is a nice touch. The staff speak english which is a big help compared to smaller hotels I stayed... More

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 4, 2013

I stayed at this hotel on a bicycle tour. The hotel is largely patronized by tour groups; if you are traveling independently you could readily find more charming and contemporary accommodations. The location of the hotel lends itself well to street-side access for tour buses, which is not so readily available on quieter streets. Staff pleasant and competent. Convenient location... More

Was this review helpful? Yes
Perth Western Australia
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 30, 2013

We found this hotel to be clean, staff friendly and obliging, and close to good restaurants and markets. It was a bit noisy in one of the rooms we had as it was facing right onto the main street and locals don't go to bed early!! The others in our group didn't have a problem with the noise as they... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Galaxy Hotel Hanoi, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Galaxy Hotel Hanoi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Galaxy Hotel Hanoi

Address: 1 Phan Dinh Phung St. | No 1 Phan Dinh Phung Street, Hanoi, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Galaxy Hotel Hanoi 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda and Otel so you can book your Galaxy Hotel Hanoi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hanoi Galaxy Hotel

39 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (19)
Hotel & grounds (7)
Room/suite (5)
Bathroom (2)
View from room (1)
Other (4)

Management photos: Courtesy of the property manager

All management photos (21)
Dining (2)
Room/suite (1)
Hotel & grounds (2)
Bathroom (1)
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Hanoi with
any amenities