We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Galaxy Hotel Hanoi

3.0 of 5 1 Phan Dinh Phung St. | No 1 Phan Dinh Phung Street, Hanoi, Vietnam
Hotel website
Special Offer
35% OFF + FREE UPGRADE
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Galaxy Hotel Hanoi
Professional photos View all
Browse nearby
Galaxy Hotel Hanoi
Write a Review

77 reviews from our community

Traveler rating
    6
    33
    32
    4
    2
See reviews for
10
27
8
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (25)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (21)
All months
Mareeba, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 11, 2014

Used this hotel as part of a tour. Very useful for tours as the bus can get right to the door. Rooms are fine, breakfast average and staff ok. Location is good for the lake, old quarter and markets. Free Wifi available and excellent air con.

Was this review helpful? Yes 1
Quynh M, Manager at Galaxy Hotel Hanoi, responded to this review

Dear LynWM, Thank you so much for your time to stayed at Galaxy Hotel and sharing your experience on TripAdvisor. We are verry happy because your feedback driectly that will improve our service better than. We are looking forward to welcoming you back at Galaxy in the near future. With my best regards, Truong Quynh Mai (Mrs) More

brunei
Top Contributor
55 reviews 55 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 11, 2014

LOCATION: Smack in the heart of Hanoi and around the fringe of the Hanoi old quarter. Broad tree lined road in front. Most areas are walking distance or a US 2 dollar taxi ride away. HOTEL: A genuine 3-4 star hotel at a reasonable price. The Hotel and the rooms look slightly dated but are large and comfortable compared to... More

Was this review helpful? Yes 1
Quynh M, General Manager at Galaxy Hotel Hanoi, responded to this review

Dear Mr Rubenmat, On be half of Galaxy Hotel Management we sincerely to thanks all your family choosing Galaxy Hotel for holiday. We are very glad to welcome your and your family during the time stay here. Do hope you wil come back to Vietnam and staying with us in near future. With my best regards, Quynh Mai More

Holstebro, Denmark
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 29, 2014

I have visited Hanoi several times, and stayed at Hanoi Opera Hilton, Horizon (Now Pullmann) and Melia. Galaxy has the best service , best location and the most friendly staff. Ok the rooms are not that sophisticated in the design, but everything is clean. The breakfast could be bigger, but for someone always fighting with the weight, it is sufficient,... More

Was this review helpful? Yes
Quynh M, Manager at Galaxy Hotel Hanoi, responded to this review

Dear Arnep 138, Thank you so much for your always staying at Galaxy when you or your family arrival Hanoi. Your sharing experience on TripAdvisor is big encourage us to improve our service better. Looking forward to welcoming you and your family come back Galaxy in the near future. With my best regards, Truong Quynh Mai More

Christchurch, Canterbury, New Zealand
Contributor
20 reviews 20 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 22, 2013

We stayed at the galaxy hotel on a recent trip to Hanoi from New Zealand. This is a 3 star Hotel located in Hanoi's ' Old town district'. This place is only 3 star but is more than adequate, as good or better than most 3 star hotels here at home. Our room didnt have too many mod cons. A... More

Was this review helpful? Yes 1
Rangiora, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 7, 2013 via mobile

The galaxy hotel is well situated in old Hanoi, good walking distances to everything. Staff very helpful and accomodating. rooms very clean and comfortable. Watching the traffic from the window was fascinating. Kiem Lake is a must to visit at 5am, it is very beautiful. Great food at Koto restaurant

Was this review helpful? Yes 1
Aarhus, Denmark
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 6, 2013

I stayed two nights at the Galaxy Hotel in mid-July. I had a large and comfortable room, though the bed was a bit hard. I found the lobby and breakfast area a bit drab and boring-looking, still, the staff was friendly and helpful and the hotel is within walking-distance of the Hoan Kiem lake and the '36 streets'.

Was this review helpful? Yes
Dubai, United Arab Emirates
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 27, 2013

we enjoyed our stay there. the staff is pleasant and the hotel is clean, very well situated and has free wi fi. we found the buffet breakfast to be excellent and international. we were on a tour and had to leave our luggage at the hotel for 2 days. when we came back the suitcases were waiting for us in... More

Was this review helpful? Yes
new zealand
Contributor
20 reviews 20 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 19, 2013

We enjoyed staying at this hotel in the middle of crazy Hanoi. Even when we checked out they kindly let us us their foyer to rest and wait in. The rooms were immaculate and the coffee sachets delicious. Great wee cafe/bar attached. We stayed with a small tour so was good that the bus could come right to the door.

Was this review helpful? Yes
Gateshead, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 6, 2013

Just came back from a 4 night stay as the last part of our Vietnam trip. Hotel staff are excellent from the moment you walk in to the moment you leave. Received a nice complimentary bowl of fruit on arrival which is a nice touch. The staff speak english which is a big help compared to smaller hotels I stayed... More

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 4, 2013

I stayed at this hotel on a bicycle tour. The hotel is largely patronized by tour groups; if you are traveling independently you could readily find more charming and contemporary accommodations. The location of the hotel lends itself well to street-side access for tour buses, which is not so readily available on quieter streets. Staff pleasant and competent. Convenient location... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Galaxy Hotel Hanoi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Galaxy Hotel Hanoi

Address: 1 Phan Dinh Phung St. | No 1 Phan Dinh Phung Street, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Galaxy Hotel Hanoi 3*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Despegar.com, Expedia, Venere, TripOnline SA, Odigeo and Travelocity so you can book your Galaxy Hotel Hanoi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hanoi Galaxy Hotel

38 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (5)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay