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All 493 Hanoi hotels

Sunway Hotel Hanoi

4.0 of 5 Hotel   |   19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, Vietnam
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81%
Ranked #128 of 493 hotels in Hanoi
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
Simon J Hanoi, Vietnam
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339 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hanoi, Vietnam
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed today NEW via mobile

Stayed here 1x night at the start of our tour and very much enjoyed our short stay. Room was more than adequate (great shower!), friendly staff, good location and over all a great small hotel. Would happily return should we head back to Hanoi again.

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Calgary, Canada
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were here for 2 nights and did enjoy the hotel. It is in a very good location, easy to walk to many food places around. The hotel is very well kept up, the rooms were very clean and breakfast was fabulous. The rooms are tight. We did not have much room to move around. The English at this hotel... More

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Traralgon, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here at the beginning of our tour in Vietnam. The hotel was clean and the rooms were comfortable with working a/c. The breakfast was fantastic with a large selection of Asian, French and western style food and the service was also good. The location of the hotel was not bad but was also not the best either. It... More

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SunwayHotelHanoi, General Manager at Sunway Hotel Hanoi, responded to this review

Dear Lcbro Traralgon, Thank you for taking time to write such a good review about Sunway Hotel Hanoi and your appreciation of our buffet breakfast and excellent service. Your comments are a great encouragement to all of us. Thank you for staying with us and we look forward to serving you again soon. George Teh General Manager. Sunway Hotel Hanoi. More

Adelaide, Australia
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

A big disappointment. There is no swimming pool. The entrance is marked by rubbish everywhere. The hotel is facing the houses occupied by the poorest of the poor in Vietnam. We asked for two tea bags and were told that we were entitled to only two per day. Simply obnoxious. There are much better 4 star properties available in Hanoi... More

Was this review helpful? Yes 2
Derby, United Kingdom
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A modern style hotel in busy downtown Hanoi, the surrounding buildings are a bit grotty and run down, but the hotel is comfortable with standard room layout.Very good selection of Asian or Western buffet breakfast. Quite a long walk from the old quarter but the doorman is very helpful in ordering taxis to take you to the sights including the... More

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SunwayHotelHanoi, General Manager at Sunway Hotel Hanoi, responded to this review

Dear keith b Derby, Thank you for taking time to write such a good review about Sunway Hotel Hanoi and your appreciation of our buffet breakfast, helpful staff and excellent service. Your comments are a great encouragement to all of us. Thank you for staying with us and we look forward to serving you again soon. George Teh General Manager.... More

Grantham, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was our first experience in Vietnam and we were not quite sure what to expect. Hotel was ok, could have been better. Jet lagged n needed sleep but building work taking place on the floor above our room so constant sound off drilling n hammering. Not a good start complained n workmen ordered to stop at 4pm. It was... More

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edinburgh uk
Contributor
20 reviews 20 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 15, 2014

this hotel was booked as package through our tour company have to say we could find no fault with the hotel staff were all very friendly and room was very clean with bath good air con breakfast was acceptable and what you would expect from a tourist hotel

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SunwayHotelHanoi, General Manager at Sunway Hotel Hanoi, responded to this review

Dear CameronEdinburghUK, Thank you for taking time to write such a good review about Sunway Hotel Hanoi and your appreciation of our staff and excellent service. Your comments are a great encouragement to all of us. Thank you for staying with us and we look forward to serving you again soon. George Teh General Manager. Sunway Hotel Hanoi. More

Riverside, California
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 29, 2014

Nice staff, friendly and helpful. Nice room, quaint, but suffice for your stay. Nice restaurant, friendly staff, Vietnamese, French and American style. Complimentary umbrellas available at the front door for temporary use during rainy season. Taxis needed for any excursions, but front doormen very helpful in obtaining necessary vehicles. If you're into the quisine, restaurants are available in walking distance.

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SunwayHotelHanoi, Guest Relations Manager at Sunway Hotel Hanoi, responded to this review

Dear Sir, Thank you for taking time to write such a nice review about Sunway Hotel Hanoi. Your comments are great motivation to all of us and we are glad that you appreciated our staff and excellent service. Thank you for staying with us and we look forward to serving you again soon. E-commerce Manager. Sunway Hotel Hanoi. More

UK
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 26, 2014

Sunway hotel. Hanoi Very nice, very good staff, good location. Shops and coffee house near by, went for a couple of walks around the area and felt very safe. Would use again. Cost us $4 taxi from centre of town & beer corner.

Was this review helpful? Yes 1
SunwayHotelHanoi, Manager at Sunway Hotel Hanoi, responded to this review

Dear Madam, Thank you for taking time to write such a nice review about Sunway Hotel Hanoi. Your comments are great motivation to all of us and we are glad that you appreciated our staff, excellent service and good location. Thank you for staying with us and we look forward to serving you again soon. E-commerce Manager. Sunway Hotel Hanoi. More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 25, 2014

In quite a poor part of the town, about 15 minutes walk to the nearest attractions. Need taxi or cyclo to many attractions. Restaurant serves good choice of breakfast but all food is halal so does not cater for non halal guests.I would expect this in a Muslim country but not in Vietnam. Buffet dinner was overpriced at $18 per... More

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SunwayHotelHanoi, Manager at Sunway Hotel Hanoi, responded to this review

Dear Madam, Thank you for your valuable comments and taking time to write such a fair review about Sunway Hotel Hanoi. We have taken note of your comments about the spa and will consider your recommendations for implementation. Thank you for staying with us and we look forward to serving you again soon. E-commerce Manager. Sunway Hotel Hanoi. More

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Additional Information about Sunway Hotel Hanoi

Address: 19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sunway Hotel Hanoi 4*
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Also Known As:
Hanoi Sunway Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style
#22 Luxury Hotel in Hanoi #27 Spa Hotel in Hanoi #67 Romantic Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
The Sunway Hotel Hanoi is part romantic Vietnamese ambience and part ultra modern business hotel, a haven of relaxation yet never far from important destinations. Sunway Hotel Hanoi is 45 minutes from Noi Bai International Airport. It is within close reach of shopping and entertainment attractions, and conveniently within reach of legendary Hoan Kiem Lake. Sunway Hotel Hanoi offers corporate, business and leisure traveler the best accommodation experience with high service standard at an affordable price ... more   less 
Number of rooms
145

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