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All 494 Hanoi hotels

Sunway Hotel Hanoi

4.0 of 5 Hotel   |   19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, Vietnam
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Ranked #130 of 494 hotels in Hanoi
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Luckyjpq Hemel Hempstead, United Kingdom
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345 people have reviewed this hotel

Traveler rating
    89
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Korean first
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English first
Hemel Hempstead, United Kingdom
Top Contributor
54 reviews 54 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a well appointed ,welcoming hotel with lovely ,helpful staff .The rooms are comfortable .We were recommended two local restaurants for an evening meal but found the area a bit run down and badly lit for walking around unfamiliar streets at night .We returned to the hotel and ate at the restaurant which was delightful .

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Essendon
Top Contributor
131 reviews 131 reviews
40 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Sunway Hotel in Hanoi ticks just about every box. The rooms are nicely appointed, the internet is fast, the beds comfortable, but the location is quite poor. It's about 10mins from the lake and the old quarter, which is the prime location in Hanoi.

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SunwayHotelHanoi, General Manager at Sunway Hotel Hanoi, responded to this review

Dear Groeneveld Essendon, Thank you for taking time to write such a nice review about Sunway Hotel Hanoi. Your comments are a great encouragement to all of us and will spur us on to continue to provide the best for our guests. Your comment on the location is noted however this is not something we are in control of. We... More

St. Ives, United Kingdom
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is situated on quite a ramshackle road, approx 1 mile from the "buisness" end of town. There is nothing to complain about here, it is clean, comfortable and basic, the staff are friendly too. The breakfasts are on par with most others stayed at in Vietnam, considering they have quite a pool of nations to cater too, that's... More

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SunwayHotelHanoi, General Manager at Sunway Hotel Hanoi, responded to this review

Dear Giovanii St. Ives, Thank you for taking time to write such a good and honest review about Sunway Hotel Hanoi and your appreciation of our sumptuous buffet breakfast, friendly staff, very tasty and reasonably priced cocktails and excellent service. Your comments are a great encouragement and have been desseminated to our team. Thank you for staying with us and... More

Guri, South Korea
Top Contributor
555 reviews 555 reviews
45 hotel reviews
173 helpful votes 173 helpful votes
4 of 5 stars Reviewed 3 weeks ago

CC ( 2014.07.31 ) I and my son arrived there at late night and they welcomed us.This hotel was a little apart from main street. So we walked so far next day, but we didn't care. The room was clean ( except undrained bathroom ) and hotel's condition was good. Especially, the staff was very kind, and tried to solve... More

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SunwayHotelHanoi, General Manager at Sunway Hotel Hanoi, responded to this review

Dear CYC779 Guri, South Korea, Thank you for taking time to write such a nice review about Sunway Hotel Hanoi. Your comments are great encouragement to all of us and we thank you for your appreciation of our staff and good service. . We have taken note of your feedback on the slow drainage in the bathroom which has since... More

Sydney, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here 1x night at the start of our tour and very much enjoyed our short stay. Room was more than adequate (great shower!), friendly staff, good location and over all a great small hotel. Would happily return should we head back to Hanoi again.

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SunwayHotelHanoi, General Manager at Sunway Hotel Hanoi, responded to this review

Dear Simon J, Thank you for taking time to write such a nice review about Sunway Hotel Hanoi. Your comments are great motivation to all of us and we are glad that you appreciated our good location, friendly staff and excellent service. Thank you for staying with us and we look forward to serving you again soon. George Teh General... More

Calgary, Canada
Top Contributor
52 reviews 52 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were here for 2 nights and did enjoy the hotel. It is in a very good location, easy to walk to many food places around. The hotel is very well kept up, the rooms were very clean and breakfast was fabulous. The rooms are tight. We did not have much room to move around. The English at this hotel... More

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SunwayHotelHanoi, General Manager at Sunway Hotel Hanoi, responded to this review

Dear Trevor D Calgary, Thank you for taking time to write such a nice review about Sunway Hotel Hanoi. Your comments are great motivation to all of us and we are glad that you appreciated our good location, buffet breakfast, good staff and excellent service. We are glad the English lessons that we provide for the staff is paying off... More

Traralgon, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here at the beginning of our tour in Vietnam. The hotel was clean and the rooms were comfortable with working a/c. The breakfast was fantastic with a large selection of Asian, French and western style food and the service was also good. The location of the hotel was not bad but was also not the best either. It... More

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SunwayHotelHanoi, General Manager at Sunway Hotel Hanoi, responded to this review

Dear Lcbro Traralgon, Thank you for taking time to write such a good review about Sunway Hotel Hanoi and your appreciation of our buffet breakfast and excellent service. Your comments are a great encouragement to all of us. Thank you for staying with us and we look forward to serving you again soon. George Teh General Manager. Sunway Hotel Hanoi. More

Adelaide, Australia
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 6, 2014

A big disappointment. There is no swimming pool. The entrance is marked by rubbish everywhere. The hotel is facing the houses occupied by the poorest of the poor in Vietnam. We asked for two tea bags and were told that we were entitled to only two per day. Simply obnoxious. There are much better 4 star properties available in Hanoi... More

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Derby, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 3, 2014

A modern style hotel in busy downtown Hanoi, the surrounding buildings are a bit grotty and run down, but the hotel is comfortable with standard room layout.Very good selection of Asian or Western buffet breakfast. Quite a long walk from the old quarter but the doorman is very helpful in ordering taxis to take you to the sights including the... More

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SunwayHotelHanoi, General Manager at Sunway Hotel Hanoi, responded to this review

Dear keith b Derby, Thank you for taking time to write such a good review about Sunway Hotel Hanoi and your appreciation of our buffet breakfast, helpful staff and excellent service. Your comments are a great encouragement to all of us. Thank you for staying with us and we look forward to serving you again soon. George Teh General Manager.... More

Grantham, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed June 30, 2014

This was our first experience in Vietnam and we were not quite sure what to expect. Hotel was ok, could have been better. Jet lagged n needed sleep but building work taking place on the floor above our room so constant sound off drilling n hammering. Not a good start complained n workmen ordered to stop at 4pm. It was... More

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Additional Information about Sunway Hotel Hanoi

Address: 19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sunway Hotel Hanoi 4*
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Also Known As:
Hanoi Sunway Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style
#22 Luxury Hotel in Hanoi #30 Spa Hotel in Hanoi #76 Romantic Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
The Sunway Hotel Hanoi is part romantic Vietnamese ambience and part ultra modern business hotel, a haven of relaxation yet never far from important destinations. Sunway Hotel Hanoi is 45 minutes from Noi Bai International Airport. It is within close reach of shopping and entertainment attractions, and conveniently within reach of legendary Hoan Kiem Lake. Sunway Hotel Hanoi offers corporate, business and leisure traveler the best accommodation experience with high service standard at an affordable price ... more   less 
Number of rooms
145

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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