This hotel was fairly decent for the couple of nights I stayed during my time in Hanoi - there were a couple of slip ups with communications with staff, but nothing major. Room was very clean and included all the basics. Bathroom was a great size too (best water pressure with the shower!) The buffet breakfast was definitely the highlight. More

Stayed for 2 nights in this clean, friendly hotel. Although a little tired looking, the friendly staff and excellent breakfast buffet more than make up for it. Nothing was too much trouble. Rooms are large and well appointed as well as being quiet, with complimentary water and snacks. More

Large, clean "deluxe" room with excellent bathroom. But lighting is dim, and reading lamps above the bed are useless. Breakfast buffet is first-rate, with pastries and breads as good as you will find in Paris. Staff is friendly and willing; what slip-ups there may be are promptly corrected. The remote location is more than made up for by the absence... More

Stayed here for 1 night for business. Staff were friendly and attentive. Check in was less than 5 mins before I was ushered to my room. Free snacks was a nice touch. Room had all the basics. Nothing fancy but was clean and maintained, had all the necessary amenities like bottled water to drink, toiletries, complimentary coffee/tea and electric kettle.... More

Sunway was a decent hotel with cozy rooms. Free WiFi access was one thing that pleased me as most hotels in around the world have paid internet connections. Breakfast buffet was decent with elaborate continental spread, Lunch buffet had limited and typical Vietnamese dishes though, not suitable for all travelers. More

Just returned from a 4 night stay at the Sunway Hotel Hanoi. Was generally pleased with my stay and would like to reserve special mention for it's remarkably hospitable service crew. Rooms were cosy and comfortable with clean and well maintained bathrooms. Wifi and internet kiosks were also provided in the lobby for all guests to use. There are however,... More

I was very pleasantly surprised with my experience at the Sunway Hotel Hanoi. Based on my previously stayed experiences, I expected old dusty rooms with bad service for this 4 stars price point but it’s not. The staff was really nice and accommodating. But the best part was the room we got. It was a standard room with classic fixtures... More

Our First day in Hanoi was a raining day. After check in then request some travel map and information from reception counter. Well, no doubt they are helpful and provide us more suggestion on travel plan. Our room is on 5th floor with great view. It is intimate, spotless, well woody designed and in a great location with many local... More

Sunway Hotel Hanoi is a beautiful old style hotel right in the city of Hanoi. The staffs are courteous and efficient. The rooms are clean, old wood interior design styles, and available free internet access. I would definitely recommend this hotel to family and friends, and I will stay here the next time I visit Hanoi. More