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All 489 Hanoi hotels

Hanoi Daewoo Hotel

4.5 of 5 Hotel   |   360 Kim Ma Street, Ba Dinh District, Hanoi, Vietnam
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Ranked #189 of 489 hotels in Hanoi
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124 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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cardiff
Top Contributor
91 reviews 91 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A large modern hotel. Sky bar on 18th with good views. Clean rooms and public areas main reception areas are fine. Drinks and food are expensive. Breakfast has a good selection It really is one for the business traveller. I’ve been around this part of the world for a couple of years now and it still irritates me that you... More

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DaewooHanoi, General Manager at Hanoi Daewoo Hotel, responded to this review

Dear Lightupthedarkness, Thank you very much for taking time to post a review from your recent stay with us at the Hanoi Daewoo Hotel. Your positive comments on our Lakeview Lounge on 18th floor and room are very much appreciated and you have our commitment that all of your comments will be used to improve our services. I apologize for... More

Bournemouth, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A large city business hotel but souless. Nice big and clean bedrooms and main reception areas are fine but the place is functional and that's about it. Drinks and food very expensive and the Happy Hour on the 18th floor Skybar is a joke. Buffet breakfast which was included in our room rate was good. A place to stopover for... More

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DaewooHanoi, General Manager at Hanoi Daewoo Hotel, responded to this review

Dear DaveandJill2968, Thank you very much for posting a review from your recent stay with us at the Hanoi Daewoo Hotel. Your comments on our bar are very much appreciated and you have our commitment that all of your comments will be used to improve our services. Customer care and satisfaction is the key to any successful business and we... More

Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When I was booking the room online it was listed as 3 star hotel and I had little expectation of the place. However I was surprised that this is a big hotel which looks more like a 4 star hotel if not 5. The rooms are well furnished and the staff were very friendly. The hotel is nearby a park... More

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DaewooHanoi, General Manager at Hanoi Daewoo Hotel, responded to this review

Dear GovindanNair, Thank you very much for taking the time to write and share your comments, impressions and experience of your stay at the Hanoi Daewoo Hotel with Trip Advisor and giving us encouragement and motivation. I am very pleased to know that you enjoyed our location, restaurants and facilities and you particularly highlighted your good impression of our staff... More

Hanoi, Vietnam
1 review
1 of 5 stars Reviewed March 11, 2014

We stayed 02 nights and first impressions of the hotel are not so good: old building, room not so clean but especially the staff are impolite. We were there in honeymoon and at breakfast, my wife forgot to take the chopsticks and she asked a staff to bring her a couple of chopsticks, The girl replied: there are over there,... More

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DaewooHanoi, General Manager at Hanoi Daewoo Hotel, responded to this review

Dear DKLinh, I would like to thank you for having chosen us for your stay in Hanoi and spending time on sharing your experience, your feedback is important for me to assess how we are meeting your expectations. I apologize to you for your unsatisfactory experience during your stay with us. Please be informed that action has been taken to... More

Trondheim, Norway
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 9, 2014

Like this hotel. Good quality. they know how to run an hotel. After a long trip from Europe, good to get a silent hotel. central Hanoi. Easy to get around. Always a taxi outside. restaurants are good. can recomend the Japanes retaurant. The staff was friendly and well skilled

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DaewooHanoi, General Manager at Hanoi Daewoo Hotel, responded to this review

Dear svot, Thank you very much for taking the time to write and share your comments, impressions and experience of your stay at the Hanoi Daewoo Hotel with Trip Advisor and giving us encouragement and motivation. I am very pleased to know that you enjoyed our location, restaurants and facilities and you particularly highlighted your good impression of our staff.... More

Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2014

My stay at this hotel dates back to April last year. The hotel was massive in size and really had a classy feel about it from an external viewpoint. Once we arrived inside we were welcomed by staff members and were assisted all the way through our room (even luggage service), this created a really nice atmosphere within the hotel.... More

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DaewooHanoi, General Manager at Hanoi Daewoo Hotel, responded to this review

Dear Martk82, First of all, I would like to thank you for having chosen us for your stay in Hanoi, as well as for taking the time to share your opinion with other travelers. It has been a great pleasure for us to have you here. We are proud to know that our hospitality reached your expectations and that you... More

Dublin
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 2, 2014

Quite a nice hotel in Hanoi. The foyer is impressive and looks good, but the rooms don't quite live up to the foyer. Staff are very nice in reception and foyer, but the breakfast staff need to cheer up! Breakfast was not brilliant - it was fine, but really just average.

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DaewooHanoi, General Manager at Hanoi Daewoo Hotel, responded to this review

Dear mmmmhh, Thank you very much for posting a review from your recent stay with us at the Hanoi Daewoo Hotel. Your comments on our restaurants are very much appreciated and you have our commitment that all of your comments will be used to improve our services. I would like to share with you that we are now planning on... More

Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 17, 2013

The main reason why i choose this hotel is the location. It is near to most of my meetings. Is there a better one nearby? I don't know but Lotte nearby is coming up which should be quite nice. The rooms are really old and reminds me of those old chinese hotels in china and Myanmar. Really old style. The... More

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DaewooHanoi, General Manager at Hanoi Daewoo Hotel, responded to this review

Dear wkee_18, Thank you very much for posting a review from your recent stay with us at the Hanoi Daewoo Hotel. Your comments on our restaurants are very much appreciated and you have our commitment that all of your comments will be used to improve our services. Regarding to the rooms, I would like to share with you that we... More

Sunderland, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 17, 2013

Swimming pool was not available when we got there but were not told this till after we paid. No wifi in rooms which I find hard to believe as even hostels in Cambodia have this. Not worth the money we paid. A chilled day round the pool ended in a all day messy session in downtown Hanoi oi oi

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DaewooHanoi, General Manager at Hanoi Daewoo Hotel, responded to this review

Dear Marzy87, Thank you very much for choosing us during your stay in Hanoi. I am very sorry to hear that your stay was not satisfying. Your opinion is very important for us and you have our commitment that all of your comments will be used to improve our services. We have checked the wifi quality throughout hotel to make... More

Senior Contributor
23 reviews 23 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 16, 2013 via mobile

Stayed in Daewoo for four nights and was here for an official event. Seems that many companies and official functions are held here as they have rather decent conference rooms and ballrooms. Rooms are decent and we can get Singapore channelnewsasia too! They have decent star movie channels in English. Bed and shower facilities are good too! However this hotel... More

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DaewooHanoi, General Manager at Hanoi Daewoo Hotel, responded to this review

Dear jarain, Thank you very much for taking time to review the hotel following your recent stay with us. We are delighted to hear that our facilities and services have satisfied your expectation. For your information, our location is in the middle of Hanoi Old Quarter and Convention Center, close distance to Westlake area and Ho Chi Minh Mausoleum. Thus,... More

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Additional Information about Hanoi Daewoo Hotel

Address: 360 Kim Ma Street, Ba Dinh District, Hanoi, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #189 of 489 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hanoi Daewoo Hotel 4.5*
Official Description (provided by the hotel):
Strategically located in the business, government and diplomatic centers, the Hanoi Daewoo Hotel is a luxury business hotel with charming interiors and breath-taking views of the city. Since it opened in 1996, it has been a first-rate choice for both leisure and business travelers. Guests at our hotel all enjoy privileged location, exceptional service, well-appointed rooms, and convenient access to famous attractions and landmarks. The Hotel features the largest room inventory in the city with 411 tastefully decorated rooms and 33 suites. All the spacious rooms with large window overlooking to the city, swimming pool and the scenic Thu Le lake. The 80 meter outdoor swimming pool nestled in a fine lush garden impressively welcoming guests with full of pleasant surprises. Fine dining options include two exquisite restaurants Silk Road and Edo, where the most authentic Chinese Cuisine and Japanese Specialties are found. Theme buffets at Cafe Promenade are well-known for its lavish BBQ buffet dinner by the pool every weekend and wide range of international delicacies every day. 2 choices of bar lounge are Palm Court Lobby Lounge and Lake View Lounge on rooftop floor guests can soak up the refreshing view of the pool, the afternoon sun or the dazzling city lights at night . ... more   less 
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