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All 492 Hanoi hotels

Melia Hanoi

4.5 of 5 Hotel   |   44B Ly Thuong Kiet Street, Hanoi, Vietnam
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Ranked #106 of 492 hotels in Hanoi
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
joey777 Leicester, United Kingdom
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630 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

even though this hotel is popular for business users,the service amd location is great. staff are polite and helpful. and will go out their way to make your stay pleasant. only a 5 min walk to the lake,and 10 mins to the old quarter. cheaper hotels are available, but i enjoyed the space, comfort,and a good breakfast before heading out... More

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Hull
Contributor
18 reviews 18 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Spent 4 nights in the Melia, arrived early in the morning having previously asked for a high floor,the room wasn't ready but after a coffee in the lounge housekeeping staff sorted us out with the correct room. Staff very helpful, rooms spacious and comfortable. Restaurant excellent with food for everyone's taste. Buffet breakfast excellent. Perfect location for sightseeing by foot,... More

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Belfast, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Loved this hotel instantly. Such friendly smiley staff, very well appointed room on the 20th floor, the best breakfast I have had anywhere in the world - what a selection! I would recommend this hotel to everyone.

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MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your great review about our hotel service and our Team members. We are glad to know that you really enjoyed your stay with us. Our goal is always to make sure that all our guests have a wonderful stay with us; to... More

Rotherham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Avery well placed hotel for the old town.lovely hotel large rooms, very clean. Excellent breakfast everything you could possibly want. Ate in the restaurant one evening, good meal excellent service.good tour desk, not busy had two private tours after we booked group ones.

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MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your great review. We are glad to know that you really enjoyed your stay with us. Our goal is always to make sure that all our guests have a very nice stay with us; to have achieved this goal is a real... More

Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Melia hotel is centrally located, close to the lake and old town. The rooms are very comfortable but a little tired. We had dinner at the restaurant on our first night but were the only ones dining which was slightly uncomfortable.

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MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your comments about our hotel. I am sorry to hear that we have not covered your expectations. The opinion of all our guests is very important for us; all the comments we receive are analyzed and used to improve our services. Regarding... More

chelmsford
Contributor
12 reviews 12 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I used this hotel twice this month. The breakfast is excellent and worth the stay on its own. The stay are friendly and helpful but the bathrooms and bedrooms need updating. The pool is freezing cold and the jacuzzi is broken which was a shame. When we visited they had a metal detector and security staff that spoilt the experience... More

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MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your comments about our hotel facilities and services. I am very sorry to hear that we have not really covered your expectations. The opinion of all our guests is very important for us; all the comments we receive are analyzed and used... More

Hanoi
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

So impressed with the Melia wonderful service, buffet to die for, such a wonderful selection. Up grade room was fantastic, and location excellent the pillow selection was amazing. Tour desk very helpful arrange Halong Bay tour with English speaking tour guide..

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your great review. We are glad to know that you really enjoyed your stay with us. Our goal is always to make sure that all our guests have a wonderful stay; to have achieved this goal is a real satisfaction and a... More

Top Contributor
59 reviews 59 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff win hands down for their efforts to attend to their guests, in some cases even over-servicing, like in their main restaurant where there seems to be more attendants than necessary. I stayed for nine nights and my room was always promptly cleaned. The pity of this hotel is that it is past its prime, it is tired and... More

Was this review helpful? Yes 1
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your comments about our hotel facilities and services. I am very sorry to hear that we have not covered your expectations. The opinion of all our guests is very important for us; all the comments we receive are analyzed and used to... More

Ingelmunster, Belgium
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

very warm welcome, very friendly people, impressive lobby... Rooms are good! large, enough place, and all the facilities you would expect in a 5* Hotel. Laundry service is fast and cheap. breakfast is just amazing... I travel a lot in Asia, and it's rare to get breakfasts of this quality. nice bar, the food they serve is great... people are... More

Was this review helpful? Yes
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your great review. We are glad to know that you really enjoyed your stay with us. Our goal is always to make sure that all our guests have a very nice stay; to have achieved this goal is a real satisfaction and... More

London
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for three nights . I would agree with other reviewers that this is a low four star hotel. The good points: glitzy lobby , excellent breakfast, good wifi, good location if a bit dull if you are a tourist. Bad points: hard uncomfortable beds, extortionate room service costs, only one power socket worked in our room. Rooms lacked... More

Was this review helpful? Yes
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your comments about our hotel facilities and services. I am very sorry to hear that we have not covered your expectations. The opinion of all our guests is very important for us; all the comments we receive are analyzed and used to... More

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Additional Information about Melia Hanoi

Also Known As:
Melia Hanoi Hotel
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Hanoi Sol Melia
Melia Hotel Hanoi
Address: 44B Ly Thuong Kiet Street, Hanoi, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Hanoi
#42 Business Hotel in Hanoi
#89 Family Hotel in Hanoi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Melia Hanoi 4.5*
Official Description (provided by the hotel):
The luxurious Meliá Hanoi is located right in the city center of Hanoi, the diplomatic & financial district and close to the main tourist attractions: Quan Su Pagoda (100 m), Hanoi Grand Cathedral (500 m), the Hoan Kiem lake (500 m), the Opera House (500 m) and the Ho Chi Minh Mausoleum (1,5 km). The Hanoi Metropole Center and the International Center are located at 500 m distance, the Daeha Business Center is 3 km away. While in Hanoi, visit as well other nearby points of interest, such as: Han (28 km), the Perfume Pagoda (70 km), the ancient capital city Hoa Lu (100 km), Tam Do mountain resort (100 km) or the Halong Bay - one of the world's natural wonders and a UNESCO-designated World Heritage Site -. The hotel is well communicated by train (500 m) and airplane; the International Airport of Hanoi is 28 km away. ... more   less 
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