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Melia Hanoi

4.5 of 5 44B Ly Thuong Kiet Street, Hanoi, Vietnam
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Certificate of Excellence 2014
Melia Hanoi
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Melia Hanoi
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719 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (719)
  • Mar-May only
    (192)
  • Jun-Aug only
    (165)
  • Sep-Nov only
    (188)
  • Dec-Feb only
    (174)
All months
Hanoi
1 review
5 of 5 stars Reviewed yesterday NEW

Stay at Melia Hanoy at my several times. Very good hotel. In this october i got sweets and fruits in my birthday. Very good swiming pool and food. Hotel nearest old town and return sword lake. Very satisfied.

Review collected in partnership with Melia Hotels International

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E Anglia
Top Contributor
102 reviews 102 reviews
41 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is conveniently located in the city center and walking distance to nearby tourist spots, markets and restaurants. Note - Local shops provide far cheaper water. All the staff we encountered were polite and very efficient. The room was large,comfortable and clean. The in room amenities were also ample and good. Entry to floors is through key card, which... More

Was this review helpful? Yes 1
Oklahoma City, Oklahoma
Top Contributor
60 reviews 60 reviews
31 hotel reviews
80 helpful votes 80 helpful votes
1 of 5 stars Reviewed 1 week ago

The Melia is in MAJOR need of renovation and deep cleaning. They are in the process of renovating rooms and the lower floors have been completed, but beware - the upper level rooms have not been renovated and are in BAD shape. My room on the 15th floor has filthy carpet - you can see dirt and discoloration all along... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We came on family vacation to Vietnam The hotel is located in the center It is very clean and the two rooms were big Service was excellence they kept the suitcases for us when we left They remembers which goes to which room They have very good breakfast No matter which kind of food u want to eat It is... More

Was this review helpful? Yes 1
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your nice comments about our hotel. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a wonderful stay with us; to have achieved this goal is a... More

Manchester, United Kingdom
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Melia is a beautiful hotel in a good location. We were upgraded to an executive room (without the executive free drinks though) and it was a lovely, big room with a view of the city. The bed was big and comfortable. I would suggest asking for as higher floor as possible because despite being on the 17th floor we... More

Was this review helpful? Yes 1
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your review about our hotel. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a very nice stay with us; to have achieved this goal is a... More

Bhopal, India
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is conveniently located in the city center and walking distance to nearby tourist spots, markets and restaurants. Taxis are available at the hotel entrance. From the concierge to reception and other service staff are quite courteous and helpful. The room at the 4th floor was comfortable and nicely done. The in room amenities were also ample and good.... More

Was this review helpful? Yes
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your detailed review about our hotel facilities and staff members. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a very nice stay with us; to have... More

Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Busy hotel with lots of functions and guests. The music beats from the club on the third level becomes audible later in the night from 10+ onwards till as late as after midnight. I was in the 9th. Breakfast was normal. Newly renovated levels and rooms are really nice and comfortable. Surprise treats like cookies everyday with a generous supply... More

Was this review helpful? Yes 1
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your review about our hotel facilities and staff members. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a very nice stay; to have achieved this goal... More

Malaysia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Some floors in the hotel are currently under renovation. We stayed in both the standard and suite room on the 7th floor. Newly renovated rooms, very cosy feel. Service was excellent, staff were accomodating. The spa needs a bit of renovation. It would be nice to have a shower in the treatment room as currently one has to walk pass... More

Was this review helpful? Yes
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Valued Guest, Thank you very much for choosing us as your “home away from home” and for your review. We are pleased to read that you liked our newly renovated room. We are also glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a very nice... More

Makati
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 15, 2014

I've made the right choice. Its a great hotel with great people especially the ever courteous staff. Had a business meeting and the facilities met my expectations. Good food and value for money. Will come back and definitely stay in this hotel again. Best Regards. > Professor RaSid HUSSIN (UUM-MALAYSIA)

Was this review helpful? Yes
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Professor Rasid Hussin, Thank you very much for choosing us as your “home away from home” and for your great comments about our hotel facilities and our Team members. We are glad to know that you really enjoyed your stay with us. Our goal is always to make sure that all our guests have a wonderful stay with us;... More

Prague, Hlavni Mesto Praha, Czech Republic
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 4, 2014

Good quality near by center of the city. Great food service! Rooms are little worse than four star standards, but still very good. The price is according the hotel quality, but can imagine better for that price.

Was this review helpful? Yes
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Sir, Thank you very much for choosing us as your “home away from home” and for your review about our hotel. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a very nice stay with us; to have achieved this goal is a real... More

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Additional Information about Melia Hanoi

Address: 44B Ly Thuong Kiet Street, Hanoi, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Melia Hanoi 4.5*
Number of rooms: 306
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Also Known As:
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Hanoi Sol Melia
Melia Hotel Hanoi

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