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Hotel Nikko Hanoi

4.5 of 5 84 Tran Nhan Tong Street, Hanoi, Vietnam
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Hotel Nikko Hanoi
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Hotel Nikko Hanoi
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284 reviews from our community

Traveler rating
    69
    167
    40
    4
    4
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Greek first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (284)
  • Mar-May only
    (60)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (82)
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Mexico City, Mexico
Top Contributor
284 reviews 284 reviews
92 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Its amazing how the Nikko managed to change everything from the moment you cross the door. Everything at the hotel have the Japanese touch of simplicity and minimalism. The rooms are simple but super clean. They remind me to a business hotel trapped in the 80's. The breakfast is not the best I ever seen, but for sure you will... More 

Was this review helpful? Yes
Nikko H, お客様担当マネージャー at Hotel Nikko Hanoi, responded to this review

Dear draghignazzo, Many thanks for your feedback about your recent stay at our hotel. We appreciate that you share your thoughts with the tripadvisor.  We hope you will return soon ! Guest Relations Manager More 

Senior Contributor
22 reviews 22 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed at the Nikko a few times and didn't like it. It's terribly orderly and what you might want and expect in Japan - if that's your thing you will enjoy Hanoi's Nikko. The heated toilet seats are unnerving and the breakfasts disappointing. The only thing I enjoyed was a Greek salad in the hotel's bar.

Was this review helpful? Yes
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Lea S, Many thanks for your feedback about your recent stay at our hotel. We appreciate that you share your thoughts with the tripadvisor.  We hope you will return soon ! Guest Relations Manager More 

London
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 3, 2014

The good Great value (but we did get a institutional discount) Clean and well furnished rooms Japanese style toilets were really great to use and recommended Friendly service The not so good Western type of food was good but not brilliant

Was this review helpful? Yes
Nikko H, お客様担当マネージャー at Hotel Nikko Hanoi, responded to this review

Dear Easycola, Many thanks for your feedback about your recent stay at our hotel. We appreciate that you share your thoughts with the tripadvisor.  We hope you will return soon ! Guest Relations Manager More 

Bournemouth, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 20, 2014

Hotel service and hardware mantainance is good. Whole room is full of light even in the cloudy day which brings the whole stay very comfortable. The room is immaculately clean. On the downside is the shower curtain with traces of mald, a bit noisy if the room is facing the street. Definitely would recommend it.

Was this review helpful? Yes
Nikko H, お客様担当マネージャー at Hotel Nikko Hanoi, responded to this review

Dear Jorge F, Many thanks for your feedback about your recent stay at our hotel. We appreciate that you share your thoughts with the tripadvisor.  We hope you will return soon ! Guest Relations Manager More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 17, 2014

Business like hotel with spacious rooms. Breakfast had a big variety. We even tried the dinner buffet which has a large selection of japanese, vietnamese and western food and sweets. A walk to the center from the hotel is around 20-25 min, not easily done during the day because of the humidity but much better during the night. Wifi available... More 

Was this review helpful? Yes 1
Nikko H, お客様担当マネージャー at Hotel Nikko Hanoi, responded to this review

Dear Panos G, Many thanks for your feedback about your recent stay at our hotel. We appreciate that you share your thoughts with the tripadvisor.  We hope you will return soon ! Guest Relations Manager More 

Pennington, South Africa
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed September 11, 2014

The Nikko is a good hotel, but pretty close to needing a renovation. The rooms are large and comfortable and the service efficient. It has, of course, a very Japanese influence; Breakfast, for example, offers Vietnamese, Japanese and Western options. Unfortunately this does mean that the each option is constrained and I found the health options (western) rather limited. For... More 

Was this review helpful? Yes 1
Nikko H, フロント オフィス マネージャー at Hotel Nikko Hanoi, responded to this review

Dear mikejnb Many thanks for your feedback about your recent stay at our hotel. We appreciate that you share your thoughts with the tripadvisor.  We hope you will return soon ! Guest Relations Manager More 

Bandung, Indonesia
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 23, 2014

The title pretty much says it. The service is top-class and all, but the real reason I loved it in here was the mango and vanilla ice creams. The building is located near the city center so I guess if it fits your budget, Nikko is a good option.

Was this review helpful? Yes 1
Nikko H, お客様担当マネージャー at Hotel Nikko Hanoi, responded to this review

Dear Pavio Patra We thank you very much for having chosen our hotel for your stay and We look forward to welcoming you back in the near future . Terima kasih banyak dan Sampai bertemu lagi di Hanoi With Very best regards, /Salam , Guest Relations Manager More 

Singapore, Singapore
Contributor
19 reviews 19 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 4, 2014

Comparing to Nikko Hotel is Ho Chi Minh, this is only 3 stars. But I gave it 4 as it supposed to be a better hotel here. Walls has many fine line cracks, furniture were old, however, they used the standard Nikko bedsheet, towels, carpet, which at least feel comforting... There were no restaurant, convenience stall around the hotel. True,... More 

Was this review helpful? Yes 2
Nikko H, お客様担当マネージャー at Hotel Nikko Hanoi, responded to this review

Dear Winnedy , Many thanks for sharing your comments about our Hotel. We are sorry to haer that you did not satisfy with our service. We promiss that we continue to provide a level of service that exceeds our guests’ expectations. I sincerely appreciate you taking the time to write and hope that we will have the opportunity to welcome... More 

Auckland
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 21, 2014 via mobile

We had a great stay but disappointed that it was so far away from everything like shopping and sightseeing. Business hotel with excellent service and staff very efficient and as expected for five star hotel

Was this review helpful? Yes 2
Nikko H, お客様担当マネージャー at Hotel Nikko Hanoi, responded to this review

Dear Markcalwell , I sincerely appreciate you taking the time to write and hope that we will have the opportunity to welcome you again to Hotel Nikko Hanoi. Kindest Regards, Guest Relations Department HOTEL NIKKO HANOI More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 19, 2014 via mobile

There must be more fun places to stay in town. Nothing particularly wrong with it. Smallish rooms. Very effective and functional. Everything worked. Solid service. Clientele appeared to be on business not on vacation. As to be expected it had a Japanese slant , breakfast was excellent. Location is a little out of the way. So the mark down is... More 

Was this review helpful? Yes
Nikko H, お客様担当マネージャー at Hotel Nikko Hanoi, responded to this review

Dear Joe H , I sincerely appreciate you taking the time to write and hope that we will have the opportunity to welcome you again soon to Hotel Nikko Hanoi. Kindest Regards, Guest Relations Department HOTEL NIKKO HANOI More 

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Additional Information about Hotel Nikko Hanoi

Address: 84 Tran Nhan Tong Street, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Nikko Hanoi 4.5*
Number of rooms: 257
Reservation Options:
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Hotel Style:
#28 Luxury Hotel in Hanoi
#52 Family Hotel in Hanoi

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