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All 494 Hanoi hotels

Hotel Nikko Hanoi

4.5 of 5 Hotel   |   84 Tran Nhan Tong Street, Hanoi, Vietnam
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85%
Ranked #143 of 494 hotels in Hanoi
A recent review
  • Overview
  • Reviews (245)
  • Photos (130)
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  • Room tips (7)
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245 people have reviewed this hotel

Traveler rating
    61
    144
    32
    4
    4
See reviews for
32
51
26
73
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Greek first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Auckland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We had a great stay but disappointed that it was so far away from everything like shopping and sightseeing. Business hotel with excellent service and staff very efficient and as expected for five star hotel

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

There must be more fun places to stay in town. Nothing particularly wrong with it. Smallish rooms. Very effective and functional. Everything worked. Solid service. Clientele appeared to be on business not on vacation. As to be expected it had a Japanese slant , breakfast was excellent. Location is a little out of the way. So the mark down is... More

Was this review helpful? Yes
Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Gorgeously designed. Although it is a little bit out of the tourist district it is so worth it. You dont get hassled to buy things in this area and it is still quick to go to the tourist area if you want to. Amazingly helpful staff. Loved it

Was this review helpful? Yes
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear lomfies, Many thanks for sharing your comments about our Hotel. It is through positive comments such as yours that our staff are encouraged to continue striving to provide a level of service that exceeds our guests’ expectations. I sincerely appreciate you taking the time to write and hope that we will have the opportunity to welcome you again soon... More

Tokyo, Japan
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 14, 2014

A friend of mind and me stayed four nights last week and its great time in Hanoi .My room was a larger with a balcony to the park ,very clean ,comfy and well decorated ,The staff are so friendly ,helpful and some of them spoke Japanese very well that made our staying in Hanoi very easy .Buffet breakfast was excellent... More

Was this review helpful? Yes 3
Nikko H, Guest Relations Department at Hotel Nikko Hanoi, responded to this review

Dear Janeazinoto, Many thanks for sharing your comments about our Hotel. It is through positive comments such as yours that our staff are encouraged to continue striving to provide a level of service that exceeds our guests’ expectations. I sincerely appreciate you taking the time to write and hope that we will have the opportunity to welcome you again soon... More

Tokyo, Japan
Contributor
12 reviews 12 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 22, 2014

My group stayed here during a week Hanoi holiday and loved every minutes staying very much ,because of luxurious rooms with very comfy beds ,fully luxurious facilities of 5 star hotels i had stayed before . I got very surprise by some staff who speak Japanese very well and always wanted to help us during our stayed here and helped... More

Was this review helpful? Yes 7
Nikko H, Guest Relations Department at Hotel Nikko Hanoi, responded to this review

Dear Visy T, Many thanks for sharing your comments about our Hotel. It is through positive comments such as yours that our staff are encouraged to continue striving to provide a level of service that exceeds our guest's expectations. I sincerely appreciate you taking the time to write and hope that we will have the opportunity to welcome you again... More

oz
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 9, 2014 via mobile

We arrived last night tired and looking for a comfortable break from a week of hectic travel, from the welcome at the front door and the speedy check in this place runs like a well oiled machine, the staff are all very friendly and helpful, even down too the cleaning staff who wished my wife a happy birthday as we... More

Was this review helpful? Yes 9
Nikko H, お客様担当マネージャー at Hotel Nikko Hanoi, responded to this review

Dear Mr.swampyc Many thanks for sharing your comments about our Hotel. It is through positive comments such as yours that our staff are encouraged to continue striving to provide a level of service that exceeds our guests’ expectations. I sincerely appreciate you taking the time to write and hope that we will have the opportunity to welcome you again soon... More

Senior Contributor
22 reviews 22 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 24, 2014

The rooms were beautiful and comfortable. The staff was competent and friendly. The whole hotel was a nice, quiet respite from the rest of busy, bustling Hanoi. But it's not well located -- it's a cab ride away from the Old Quarter and main sights.

Was this review helpful? Yes 3
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Cory L, Many thanks for sharing your comments about our Hotel. It is through positive comments such as yours that our staff are encouraged to continue striving to provide a level of service that exceeds our guests’ expectations. I sincerely appreciate you taking the time to write and hope that we will have the opportunity to welcome you again... More

Brighton
Contributor
16 reviews 16 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed December 24, 2013

This was a well run hotel with friendly and efficient management located on the outskirts of Hanoi. The hotel was fine in most respects. However the poor location meant that you needed to catch a taxi to get a coffee unless you wished to be completely reliant on the hotel food. They knew this and so breakfast for two was... More

Was this review helpful? Yes 3
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Catherine L, Many thanks for sharing your comments about our Hotel. After checking with the management, we actually do not sell whale anymore. It is a mistake that appears on the menu and we are currently correcting this. Kindly accept our apologies for this matter. I sincerely appreciate you taking the time to write and hope that we will... More

Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 13, 2013

Perfect hotel to base yourself for the frenzy that is Hanoi! Very good breakfast choices. Staff very helpful friendly and courteous. Comfortable bar on ground floor with unusual low level counter. Crossing any street is an experience you won't forget!

Was this review helpful? Yes
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Bernie B, Many thanks for sharing your comments about our Hotel. It is through positive comments such as yours that our staff are encouraged to continue striving to provide a level of service that exceeds our guests’ expectations. I sincerely appreciate you taking the time to write and hope that we will have the opportunity to welcome you again... More

Singapore, Singapore
Contributor
15 reviews 15 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 12, 2013 via mobile

Cleanliness, quality of food and room is great. Location wise is not ideal as it is not where the action is at the old quarter (but I guess there will be an obvious price difference if it is). Not aware of the price comparison for this hotel versus those that are near that area. But I would pay for the... More

Was this review helpful? Yes 1
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Riding0npegasus, Many thanks for sharing your comments about our Hotel. It is through positive comments such as yours that our staff are encouraged to continue striving to provide a level of service that exceeds our guests’ expectations. I sincerely appreciate you taking the time to write and hope that we will have the opportunity to welcome you again soon... More

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Additional Information about Hotel Nikko Hanoi

Address: 84 Tran Nhan Tong Street, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Nikko Hanoi 4.5*
Reservation Options:
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130 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#23 Luxury Hotel in Hanoi #64 Family Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Conveniently located in downtown Hanoi, Hotel Nikko Hanoi is close to prominent office locations, historic sites and popular shopping areas. Set amongst parks and lakes the hotel is a quiet retreat of serenity and comfort from the city’s vibrant streets.From the moment you are welcomed into the Hotel’s spacious Lobby, you will be surrounded by Vietnamese charm and traditional Japanese hospitality.The hotel features 257 generously sized and beautifully decorated guest rooms and suites with Hanoi City or Thong Nhat Park views.Whether your travel plans include meetings, conventions or leisure, the hotel can accommodate you in style and comfort - while offering a variety of amenities to make your stay a most rewarding one. ... more   less 
Number of rooms
257

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