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All 498 Hanoi hotels

Hotel Nikko Hanoi

4.5 of 5 Hotel   |   84 Tran Nhan Tong Street, Hanoi, Vietnam
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Ranked #145 of 498 Hotels in Hanoi
A recent review
3 of 5 stars reviewed 1 week ago
mikejnb Durban, South Africa
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257 reviews from our community

Traveler rating
    64
    150
    35
    4
    4
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36
55
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74
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Greek first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Durban, South Africa
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

The Nikko is a good hotel, but pretty close to needing a renovation. The rooms are large and comfortable and the service efficient. It has, of course, a very Japanese influence; Breakfast, for example, offers Vietnamese, Japanese and Western options. Unfortunately this does mean that the each option is constrained and I found the health options (western) rather limited. For... More

Was this review helpful? Yes
Tokyo, Japan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my friend came back home from great holiday in Hanoi and stayed at this great hotel .This is our first stayed here and we loved our staying very much. The standard of services and luxurious room sets it a part from other hotels stayed before. The staffs were excellent ,some of them spoke very good Japanese that made... More

Was this review helpful? Yes
Nikko H, お客様担当マネージャー at Hotel Nikko Hanoi, responded to this review

Dear ToyakiwoK Please accept our heartfelt thanks for your staying with us . It was really happy to hear your compliment . We hope to see you again in the near future in hanoi ! Guest Relations Manager More

Bandung, Indonesia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The title pretty much says it. The service is top-class and all, but the real reason I loved it in here was the mango and vanilla ice creams. The building is located near the city center so I guess if it fits your budget, Nikko is a good option.

Was this review helpful? Yes
Nikko H, お客様担当マネージャー at Hotel Nikko Hanoi, responded to this review

Dear Pavio Patra We thank you very much for having chosen our hotel for your stay and We look forward to welcoming you back in the near future . Terima kasih banyak dan Sampai bertemu lagi di Hanoi With Very best regards, /Salam , Guest Relations Manager More

Singapore, Singapore
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 4, 2014

Comparing to Nikko Hotel is Ho Chi Minh, this is only 3 stars. But I gave it 4 as it supposed to be a better hotel here. Walls has many fine line cracks, furniture were old, however, they used the standard Nikko bedsheet, towels, carpet, which at least feel comforting... There were no restaurant, convenience stall around the hotel. True,... More

Was this review helpful? Yes 1
Nikko H, お客様担当マネージャー at Hotel Nikko Hanoi, responded to this review

Dear Winnedy , Many thanks for sharing your comments about our Hotel. We are sorry to haer that you did not satisfy with our service. We promiss that we continue to provide a level of service that exceeds our guests’ expectations. I sincerely appreciate you taking the time to write and hope that we will have the opportunity to welcome... More

Auckland
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 21, 2014 via mobile

We had a great stay but disappointed that it was so far away from everything like shopping and sightseeing. Business hotel with excellent service and staff very efficient and as expected for five star hotel

Was this review helpful? Yes 2
Nikko H, お客様担当マネージャー at Hotel Nikko Hanoi, responded to this review

Dear Markcalwell , I sincerely appreciate you taking the time to write and hope that we will have the opportunity to welcome you again to Hotel Nikko Hanoi. Kindest Regards, Guest Relations Department HOTEL NIKKO HANOI More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 19, 2014 via mobile

There must be more fun places to stay in town. Nothing particularly wrong with it. Smallish rooms. Very effective and functional. Everything worked. Solid service. Clientele appeared to be on business not on vacation. As to be expected it had a Japanese slant , breakfast was excellent. Location is a little out of the way. So the mark down is... More

Was this review helpful? Yes
Nikko H, お客様担当マネージャー at Hotel Nikko Hanoi, responded to this review

Dear Joe H , I sincerely appreciate you taking the time to write and hope that we will have the opportunity to welcome you again soon to Hotel Nikko Hanoi. Kindest Regards, Guest Relations Department HOTEL NIKKO HANOI More

Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2014

Gorgeously designed. Although it is a little bit out of the tourist district it is so worth it. You dont get hassled to buy things in this area and it is still quick to go to the tourist area if you want to. Amazingly helpful staff. Loved it

Was this review helpful? Yes
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear lomfies, Many thanks for sharing your comments about our Hotel. It is through positive comments such as yours that our staff are encouraged to continue striving to provide a level of service that exceeds our guests’ expectations. I sincerely appreciate you taking the time to write and hope that we will have the opportunity to welcome you again soon... More

Tokyo, Japan
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 14, 2014

A friend of mind and me stayed four nights last week and its great time in Hanoi .My room was a larger with a balcony to the park ,very clean ,comfy and well decorated ,The staff are so friendly ,helpful and some of them spoke Japanese very well that made our staying in Hanoi very easy .Buffet breakfast was excellent... More

Was this review helpful? Yes 3
Nikko H, Guest Relations Department at Hotel Nikko Hanoi, responded to this review

Dear Janeazinoto, Many thanks for sharing your comments about our Hotel. It is through positive comments such as yours that our staff are encouraged to continue striving to provide a level of service that exceeds our guests’ expectations. I sincerely appreciate you taking the time to write and hope that we will have the opportunity to welcome you again soon... More

Tokyo, Japan
Contributor
12 reviews 12 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 22, 2014

My group stayed here during a week Hanoi holiday and loved every minutes staying very much ,because of luxurious rooms with very comfy beds ,fully luxurious facilities of 5 star hotels i had stayed before . I got very surprise by some staff who speak Japanese very well and always wanted to help us during our stayed here and helped... More

Was this review helpful? Yes 7
Nikko H, Guest Relations Department at Hotel Nikko Hanoi, responded to this review

Dear Visy T, Many thanks for sharing your comments about our Hotel. It is through positive comments such as yours that our staff are encouraged to continue striving to provide a level of service that exceeds our guest's expectations. I sincerely appreciate you taking the time to write and hope that we will have the opportunity to welcome you again... More

oz
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 9, 2014 via mobile

We arrived last night tired and looking for a comfortable break from a week of hectic travel, from the welcome at the front door and the speedy check in this place runs like a well oiled machine, the staff are all very friendly and helpful, even down too the cleaning staff who wished my wife a happy birthday as we... More

Was this review helpful? Yes 9
Nikko H, お客様担当マネージャー at Hotel Nikko Hanoi, responded to this review

Dear Mr.swampyc Many thanks for sharing your comments about our Hotel. It is through positive comments such as yours that our staff are encouraged to continue striving to provide a level of service that exceeds our guests’ expectations. I sincerely appreciate you taking the time to write and hope that we will have the opportunity to welcome you again soon... More

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Additional Information about Hotel Nikko Hanoi

Address: 84 Tran Nhan Tong Street, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Nikko Hanoi 4.5*
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