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Sedona Suites Hanoi

96 To Ngoc Van Street | Quang Ba, Tay Ho District, Hanoi, Vietnam
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1 room 1 adult
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41 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 30, 2015

My husband and I are very pleased with the service rendered by all the staffs here. Housekeeping staffs are very friendly, efficient and hardworking, many times after I placed the 'room cleaning' card outside the door, the cleaning staffs came within half an hour. There was once, they came within 10mins. Hotel stay comes with complimentary breakfast, the waiter and... More 

Helpful?
2 Thank christine_choo
KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear BKChoo, thank you for your review and we trust that you had a memorable stay with us. Indeed, the safety and security of our guests is of the highest importance to us, which explains the regular patrols. Do come by when the weather is warmer and have a dip in the pool! More 

Hanoi, Vietnam
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed December 26, 2015

After living in Hanoi for over a decade, we knew we wanted some peace & quiet, neighborhood restaurants, and good value for our family of four. In this regard, Sedona met all our expectations for a week-long stay. The suites and grounds are big and spacious. In addition, the front desk and cleaning staff were very helpful, and even security... More 

Helpful?
Thank SageAdvisor
KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear SageAdvisor, thank you for your review. We are delighted to have provided a Hanoi resident a well-deserved staycation along the tranquil West Lake. We have also noted on your comments, and will review internally to improve our guests' experiences. Thank you for your patronage and we certainly look forward to welcoming you and your family back soon! More 

Kuala Lumpur
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed December 14, 2015 via mobile

As I will be working in Hanoi for 9 months I have been exploring several possibilities for accommodation during my time in Vietnam. So I also stayed in Sedona Suites for a couple of nights. What makes this place better than average is the excellent service. The staff really take care of you and are pro-active in arranging whatever you... More 

Helpful?
Thank BobKL
KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear BobKL, thank you for your review and we trust that you had a great stay with us. We have taken note of your feedback and will review it to improve the satisfaction of our guests. We hope you will consider us during your 9-month stint in Hanoi and we look forward to welcoming you back soon. More 

Miami, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 11, 2015

My wife and I (64) were there with our son (25) from US. We loved our stay in the luxurious suite (apartment). It is surrounded by regular residential apartments, and many of the occupants seem to be white foreigners. The location is one of the most prestigious places in Hanoi. We did not get to use the beautiful pool even... More 

Helpful?
Thank Sceinceman
KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear Sceinceman, thank you for your compliments. We are delighted to hear that you and your family had a great time exploring our compound as well as Hanoi. We are certainly looking forward to having you back on your next visit. More 

London, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed November 15, 2015

My room was big, lake view, clean and very quiet but the furniture is a bit old. There are everything you need, for example : mini supermarket, huge swimming pool, free shuttle bus to go downtown,... Very good staffs, especially from reception and breakfast restaurant. I don't know why they all knew my name, lol. Ms Chou (?) helped me... More 

Helpful?
Thank KellieGriffiths555
KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear KellieGriffiths555, we are glad you've enjoyed your stay and personalised service. We certainly hope you had a great time exploring Hanoi with help from our team. We look forward to welcoming you back really soon! More 

Luxembourg
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 12, 2015

Great location. Safe and secure in an enclosure overlooking the lake. Super sized swimming pool and relaxation area. Very quiet. Absolutely professional staff from reception to housekeeping. The suites are furnished to a high quality and fully equipped. We were fortunate to be upgraded to a 2 bedroomed suite with two bathrooms. The beds were extremely comfortable and the bed... More 

Helpful?
Thank luxlink2015
KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear luxlink2015, we would gladly have you stay with us for a longer period. Thank you for your positive review, we hope you had a most memorable stay in Hanoi. Our team is definitely looking forward to your next stay with us. More 

Crofton, Maryland
2 reviews
5 of 5 stars Reviewed November 2, 2015

The staff were wonderful, so attentive to our well being. Our suite was spacious with a lovely view of West Lake. Breakfast in the morning was a super start to the day. Free shuttle service to the Old Quarter, pretty much anywhere in Hanoi you wished.

Helpful?
Thank Chuck B
KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear Chuck B, thank you for your review. It was our pleasure to be of service to you. We look forward to welcoming you back at Sedona Suites Hanoi. More 

Kollam, India
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 14, 2015

hi folks...this is one of the best places i have lodged...classic big rooms...a very good swimming pool...a good gym and suana... its a big property so we can walk around the area...they also provide a free shuttle to the city which helps you to get to the city and see around too... the breakfast could have been better with a... More 

Helpful?
Thank Prashantgvarghese
KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear Prashantgvarghese, thank you for your review. We hope you've had the time to check out other facilities such as the squash courts, mini soccer pitch, outdoor putting green and children's playground. Our range of facilities is ideal for families with children and we trust that you had a most memorable time with us. We look forward to your next... More 

Melbourne, Victoria, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 25, 2015

A big set of apartments, big room, good facilities. Probably more semi permanents than travellers. It's in a very quiet part of Hanoi, apartment was large & well fitted out for our family, staff were friendly & efficient. It was about a 15 min drive to downtown & the old quarter, so if you want to be amongst the hustle... More 

Helpful?
Thank Amanda C
KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear Amanda C, we trust that you had a memorable and enjoyable stay with us. Thank you for the wonderful review and we look forward to being of service to you and your family again. More 

2 reviews
5 of 5 stars Reviewed August 8, 2015

Stayed for 2 weeks. I found everything to be top-notch, and will definitely stay here again. I have stayed many places in Hanoi and this one stands out as best. The staff are super-friendly and helpful, the rooms are comfortable, spotless, and well appointed, the environs are quiet,and the food in the restaurant is really delicious: breakfasts and dinners (did... More 

Helpful?
Thank Michael F
KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear Michael F, thank you for your wonderful review! It was our pleasure to have you with us and we are truly honoured to be listed as the best among all the places you've stay within Hanoi. We are certainly looking forward to your return visit! More 

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