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Sedona Suites Hanoi

96 To Ngoc Van Street | Quang Ba, Tay Ho District, Hanoi, Vietnam
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Sedona Suites Hanoi
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Sedona Suites Hanoi
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19 reviews from our community

Traveler rating
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5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cary, North Carolina
Top Contributor
269 reviews 269 reviews
55 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 1 week ago

We had the pleasure to stay at this place for a week. Here you will find mostly expat foreigners living in a place that shields them a bit from the hectic Hanoi. It is located right in front of the West lake, close to many nice hotels. They have well decorated apartments with full service including breakfast. The facility has... More 

Was this review helpful? Yes 1
Colombo, Sri Lanka
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 12, 2015 via mobile

I am writing while I am in my suite. A03-03. Very comfortable & clean place. Surrounded by lot's of Vietnamese restaurants. Very Nice. Also filled with lots of schooling facilities.Nice pubs which sell draught beer. Also two nearby mini marts. So just got a case Saigon Special. We love our little apartment where we are. But so cold. Like in... More 

Was this review helpful? Yes 2
KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear Kerala2014, thank you for your review. We are delighted to hear that you've enjoyed your suite. Yes, the weather is cold. Do feel free reach out to our staff if there's anything we can do to make your stay more comfortable! More 

London, United Kingdom
1 review
5 of 5 stars Reviewed January 22, 2015

Dear Mr. Tung, Good day! We would like to convey our heartfelt appreciation and warmly recognize you for your excellent service, hospitality and good deeds with our stay In Sedona Suite-Hanoi Vietnam. Your service is exemplary and all the staff that we meet and extended their support. You made as comfortable, safe and and at least feel at home for... More 

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KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear Mr and Mrs Malanog, it is heartwarming to read your letter and please be assured that we have conveyed your compliments to Mr Tung. We are delighted to hear that we have made your birthday memorable and appreciate you for taking time to pen this down. This will greatly encourage and motivate our staff to go the extra mile... More 

Top Contributor
86 reviews 86 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 23, 2014

Great find. I chose this because it was less expensive then a well known chain, but in the same district, around the lake. The staff were so helpful, the room is huge, the breakfast good and varied and they have full kitchens and laundry.

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KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear Yvonne H, we are glad to have you and your family with us too! We hope you've managed to check out our facilities from golf putting green to billiard room and playgrounds. Looking forward to your next visit! More 

London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 6, 2014

We stayed in a family suite, it was huge, and lovely view over the lake. The staff were fantastic, we were travelling with a disabled family member and the hotel organised a few rooms ready for us so that we could choose which one was the most suitable for us. They are serviced apartments, so lots of foreigners living in... More 

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KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear VickyandZak, it was our pleasure to ensure that you and your family had a comfortable stay. We look forward to welcoming you back on your next visit. More 

San Diego, California
Contributor
20 reviews 20 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 5, 2014

We stayed at the hotel for 2 weeks in a fully furnished 3 bedroom apartment. We had a great view over West Lake and the evening breeze was very welcome. The air is much cleaner than in the center. Except for Sundays the rooms were daily cleaned and an abundant breakfast buffet available. Because of its playground this is a... More 

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KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear Barbara S, thank you for taking time to pen your review. We pride ourselves as being a child-friendly serviced apartment, with a myriad of facilities to entertain the little ones. We hope you've enjoyed your 2-week stay. Do remember us on your next visit here! More 

New Delhi
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 27, 2014

We stayed 5 nights in Sedona in October 2014 and had a lovely time. Only raving things to say about Sedona: -Staff, incredibly friendly, professional and welcoming (they even have a welcoming board with your name on the day of your arrival!!!) -Rooms, serviced apartments quite spacious, we stayed in a one bedroom which had a small living room and... More 

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KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear Nathalie D, thank you for being an ambassador of the hotel! Fantastic review which we believe is useful information for guests looking to stay with us. Hope you've enjoyed your morning strolls by the West Lake, it is indeed a change from the hustle and bustle of city life. We look forward to having you and your family back... More 

Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2014

We stayed 4 nights at the hotel in October 2014 and had a wonderful time. The hotel is located right on the edge of West Lake and away from the main road. We had a 2 bedroom unit which was very well furnished, very comfortable and had all the required equipment including a washing machine. There was a very high... More 

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KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear Dalgado, thank you for your feedback. We are happy to hear that the stay was flawless and we look forward to welcoming you back soon. More 

Lymm
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 18, 2014

We stayed at Sedona for 9 nights as we were visiting our son and wife who work in Hanoi. We were made very welcome by the staff who were all so pleasant and helpful. So glad we chose this hotel as it is away from the noise and chaos of the old town, but only a very cheap taxi ride... More 

Was this review helpful? Yes 1
KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear Jean R, thank you for your kind review. We hope you've managed to explore the lovely city of Hanoi during those 9 days. We would love to have you back anytime when you visit your wife and son in the future! See you soon! More 

Hampshire, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 10, 2014 via mobile

We stayed here at the end of our three week holiday in Vietnam. We had been in the city centre but decided we needed a treat for the last few days of our break and somewhere away from the mayhem of the city fascinating as was. Once again on our arrival the staff were so friendly and helpful. Our apartment... More 

Was this review helpful? Yes 1
KLHM_Sedona, General Manager at Sedona Suites Hanoi, responded to this review

Dear Ian S, we are glad we've helped add that sweet final touch to your stay in Vietnam! Indeed, staying in a serviced apartment has its perks with easy access to kitchenettes, washing machines and the added convenience of a concierge service. We look forward to welcoming you back soon on your next trip here. More 

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