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All 494 Hanoi hotels

Sofitel Plaza Hanoi

5.0 of 5 Hotel   |   1 Thanh Nien Road, Ba Dinh District | Ba Dinh District, Hanoi 10000, Vietnam
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87%
Ranked #56 of 494 hotels in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Tracey B
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831 people have reviewed this hotel

Traveler rating
    443
    276
    76
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

We arrived early in the morning, before check in time, but we were greeted with breakfast before we checked in. Thank you so much! We received much info from the concierge, had a wander around this gorgeous city before a warm down pour lead us back to the hotel where Hau (in the club) filled us in with what to... More

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1 review
5 of 5 stars Reviewed yesterday NEW

I recently stayed at the Sofitel Plaza Hanoi for a business trip. I have stayed in a number of similar hotels on business but was extremely impressed with the service, helpfulness and friendliness of the staff in making sure my stay was a very pleasant one. Nothing was too much trouble for the staff. I would like single out the... More

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Chiang Mai, Thailand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Typical 5 star hotel. Friendly staff, good views, very comfy beds. I only stayed 1 night, but it was handy for airport transfers - not many hotels close to Noi Bai airport. I used hotel limo on arrival, but taxi from hotel to airport was fine.

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Burry Port, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed for 3 nights, excellent hotel would recommend to anyone. Lovely views pleasant staff, prices very reasonable. Excellent choice of food in the restaurant with a superb selection of alcoholic beverages.

Review collected in partnership with Sofitel.com

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Melaka, Malaysia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stay here for 3 nights and having a great experience of service and hospitality. Stay at room 723 and being treated very friendly by hotel staff. Recommend this place for everyone. Only 15minutes to old quarter. Great place for shopping and sightseeing.

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AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Buyimfaiz, Bonjour, It has been a great pleasure to welcome you at Sofitel Plaza Hanoi and thank you for taking the time to review on your stay with us. We are delighted that you had a memorable stay with us. Your kind words will be shared among the team as I am sure that this will serve as a... More

Haarlem, The Netherlands
Top Contributor
69 reviews 69 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed 3 nights for a conference and would highly recommend this luxury hotel. It has everything you need spacious rooms with a great view fast internet good meeting rooms wonderful food and very friendly and helpful staff. The glass elevators give you a special experience and the swimming pool has a roof that can be opened so you can... More

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AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear TanjaV, Bonjour, Thank you very much for sharing your impressions on your recent stay at Sofitel Plaza Hanoi. It is always encouraging to receive compliment on our facilities and services. Your kind words wil be passed to the team as it will certainly motivate them to keep up their good work. We will take note of your suggestion for... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 6 days ago NEW

We highly recommend this Hotel. Everything was perfect, from Breakfast to room service to the pool. Staff are amazing, nothing is an issue. Great work Team Sofitel Plaza Hanoi! Thank you for a great holiday.

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AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear NemoandSuperboy, Bonjour, Thank you very much for taking the time to review your recent experience at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More

Adelaide, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am unable to say anything negative about this hotel. The rooms are comfortable and well maintained. The food and beverage was well priced and excellent quality. All things that one would expect from sofitel hotels. What sets this hotel apart from the competition, however, is the standard of service. All of the staff I encountered were polite, friendly and... More

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AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear DavidC255093, Bonjour, Thank you very much for sharing your impressions on your recent stay at Sofitel Plaza Hanoi. We are delighted that you had a pleasant stay and particularly value our hotel. It is always encouraging to learn that our guests are satisfied with our services. Your kind words will be shared among the team as I am sure... More

Ho Chi Minh City, Vietnam
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

I am writing to ask about the possible preservative/chemical used in fruits provided at the Sofitel Plaza in Hanoi, Vietnam. During my stay at the Sofitel Plaza in Hanoi from 21 to 22 July 2014, I had breakfast at the Brasserie Restaurant in the hotel and also picked up a pear from the fruits counter on 22 July 2014. As... More

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AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Kien N, Bonjour, We appreciate that you take the time to write a review on your recent stay at Sofitel Plaza Hanoi. As food safety is one of our key priorities and continuous area of focus, we are taking your concern very seriously. Following your inquiry regarding the possible usage of preservative/chemicals used in fruits provided by our hotel,... More

Sevenoaks, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I was unwell whilst travelling with friends, so when they moved on and I couldn't I decided to treat myself! I had my rucksack taken from me as soon as I got out of the taxi, all the staff are extremely friendly and helpful - answering any questions that I had a recommending places to go. The view from the... More

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AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Bobbieelane, Bonjour, It has been a great pleasure to welcome you at Sofitel Plaza Hanoi and thank you for taking the time to review on your stay with us. We are glad that you enjoyed our room, our pool and the assistance of our staffs. Indeed, our rooms on the higher floors offer the most spectacular view on Hanoi's... More

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Additional Information about Sofitel Plaza Hanoi

Address: 1 Thanh Nien Road, Ba Dinh District | Ba Dinh District, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sofitel Plaza Hanoi 5*
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Also Known As:
Sofitel Plaza Hanoi Hotel Hanoi
Accor Plaza Hanoi
Sofitel Hanoi
Hanoi Sofitel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Luxury Hotel in Hanoi #9 Business Hotel in Hanoi #13 Spa Hotel in Hanoi #33 Family Hotel in Hanoi #33 Romantic Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Situated in between two lakes & the Red river, the 273 luxury rooms hotel is located within walking distance to all of the city cultural attractions & only 5 minutes away from the Old Quarter. Offering the comfort of Sofitel MyBed, the luxurious French bathroom amenity, complimentary WiFi, two fine dining restaurants, two chic bars, all-weather swimming pool & conference facilities up to 500 persons, Sofitel Plaza Hanoi has always been among the top choices for luxury hotels in Hanoi. ... more   less 
Number of rooms
273

Questions & Answers

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Cortland, NY

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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