We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Plaza Hanoi

5.0 of 5 1 Thanh Nien Road, Ba Dinh District | Ba Dinh District, Hanoi 10000, Vietnam
Hotel website
Special Offer
Magnifique Romance
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Certificate of Excellence 2014
Sofitel Plaza Hanoi
Professional photos View all
Browse nearby
Sofitel Plaza Hanoi
Write a Review

969 reviews from our community

Traveler rating
    531
    312
    89
    23
    14
See reviews for
128
353
81
250
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (969)
  • Mar-May only
    (231)
  • Jun-Aug only
    (227)
  • Sep-Nov only
    (250)
  • Dec-Feb only
    (261)
All months
Thailand
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at this hotel, not knowing what to expect. I had so much fun, I spent 34 nights here. Well, the lobby had marvelous music. I paid a little extra and stayed on executive floor. Wonderful view, quiet. Great staff. Great people. The young people come to work every day, with a day long smile. Well dressed, well groomed,... More 

Was this review helpful? Yes
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our first trip to Vietnam and how fortunate we were to stay at the Sofitel. The room was great. The buffet breakfast was excellent and a great range of local and western cuisine. The roof top bar was awesome and if you are sitting outside and its cold the lovely staff will give you a blanket which was... More 

Was this review helpful? Yes
GuyPoujoulat, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear stratnomo, Bonjour, Thank you for taking the time to share your latest experience at Sofitel Plaza Hanoi. I am delighted that you had an enjoyable stay and valued our facilities and services. Your kind words will be shared with the team as it will certainly motivate them to keep up their good work. We look forward to welcoming you... More 

Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Middle of nowhere really. However not much in Hanoi anyway. Typical high prices for comfortable hotel in Asia. £30 cheapest bottle of wine, buffet £40, laundry over £2 an item. Rooms nice, TV channels for sport great

Was this review helpful? Yes
GuyPoujoulat, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Peter W, Bonjour, Thank you for taking the time to share your impressions on your recent stay at Sofitel Plaza Hanoi. I am glad that you enjoyed our rooms. However, it was my regret to hear your feedback on our location. Our hotel is right next to 2 beautiful lakes. Although that means we are not within walking distance... More 

Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We ended up here by accident after our overnight boat trip to Halong Bay was cancelled due to bad weather so, instead of staying on the boat as planned, we had to bus back to Hanoi late at night with no accommodation booked. This is one of those times when something didn't work out as planned, but ended up being... More 

Was this review helpful? Yes 1
GuyPoujoulat, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear PippaNZ, Bonjour, We appreciate you taking the time to share your review on our Tripadvisor page. It's very unfortunate that your stay in Ha Long was cancelled but I am glad that you had a memorable time with us. Your kind words will be shared with the team as I am sure it will certainly motivate them to keep... More 

Sydney, Australia
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed on business few a few days early January. - Great location, 10 mins walk to Ho Chi Minh mausoleum and museum, B52 and other "sights" in the area - 15 mins drive to the business district - Close enough to walk to Old Quarter - Staff very friendly and helpful. No English issues.... - Rooms of a high standard... More 

Was this review helpful? Yes
GuyPoujoulat, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Comoman1, Bonjour, Thank you for taking the time to share your latest experience at Sofitel Plaza Hanoi. I am delighted to know that you had a pleasant stay and valued our facilities and services. Your compliments will be shared with the team as it will certainly motivate them to keep up their good work. Thank you again and we... More 

Franklin, North Carolina, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed recently for 2 nights and were more then pleased with our reception. When we needed transportation or information it was always prompt and correct. If we ever return to Hanoi this will be our hotel of choice.

Was this review helpful? Yes
GuyPoujoulat, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Karen Sumner H, Bonjour, Thank you very much for taking the time to share your review on our Tripadvisor page. I am glad to know that you enjoyed your stay. Your kind words will be shared among the team as I am sure that this will serve as a motivation to our staffs to continuously improve our services. We... More 

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 3 nights at the Sofitel Plaza Hanoi before the new year. From the check in to check out the staff were incredibly nice and efficient. We found the rooms very clean and comfortable (although the arm chair in our room was old and stained). The only major downside was the occasional noise in the corridor from people walking... More 

Was this review helpful? Yes
GuyPoujoulat, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear ashandjb1, Bonjour, We appreciate you taking the time to share your latest experience at Sofitel Plaza Hanoi. It is always encouraging for us to receive positive feedback. Your compliment will be shared with all of our staff and the receptionists in particular as it will certainly motivate them to keep up their good work. We will also pass your... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here twice in January and generally thought quite highly of it. Rooms were nice and reasonable size and clean. Meals at the ground level resteraunt were good and not overly expensive for a 5 star hotel. Breakfast was good with the best selection of any hotel in our 3 weeks stay. Staff were helpful but did loose our reservation... More 

Was this review helpful? Yes
GuyPoujoulat, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Rowan N, Bonjour, Thank you for taking the time to review your recent stay at Sofitel Plaza Hanoi. It's encouraging for us to know that your enjoyed our room, our food and our bar. Regarding your feedback on your reservation, we will follow up with our receptionists and please rest assured appropriate measures will be taken to avoid future... More 

Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I went to this hotel in january 2013, Its a lovely hotel, with gym,pool, sauna, spa, beautiful room. Was really impressed with the hotel. A lot of chinese travellers and business so i wouldn't say its very family orientated.

Was this review helpful? Yes
GuyPoujoulat, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Zoe P, Bonjour, Thank you for taking the time to share your latest experience at our hotel. It is always a pleasure to receive kind words of compliment on our facilities and services. Your feedback will be shared among the team as I am sure that this will serve as a motivation to our staffs to continuously improve our... More 

Perth, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked two rooms for four nights, one for my husband and me (Australians in our 50's) and the other for my 60plus cousin and his wife (Norwegians), over the busy New Year period. Both couples are experienced travellers. We loved the Sofitel Plaza Hanoi. Ask for a high floor overlooking the lake. The newly renovated suites are generous in... More 

Was this review helpful? Yes
GuyPoujoulat, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear SubiSoph, Bonjour, Thank you for taking the time to share your latest experience at Sofitel Plaza Hanoi. We are delighted to hear that our services and facilities have been up to your expectation. I will share your comments with our Assistant Front Office Manager- Mr Quang and our team as this feedback will serve as an encouragement to all... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sofitel Plaza Hanoi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Plaza Hanoi

Address: 1 Thanh Nien Road, Ba Dinh District | Ba Dinh District, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sofitel Plaza Hanoi 5*
Number of rooms: 273
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Cheap Tickets, Agoda, Orbitz, Hotels.com, Despegar.com, TripOnline SA, ACCOR, Odigeo, EasyToBook, Tingo and Jetsetter so you can book your Sofitel Plaza Hanoi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Plaza Hanoi Hotel Hanoi
Accor Plaza Hanoi
Sofitel Hanoi
Hanoi Sofitel
Hotel Style:
#6 Luxury Hotel in Hanoi
#9 Business Hotel in Hanoi
#17 Spa Hotel in Hanoi
#30 Romantic Hotel in Hanoi
#32 Family Hotel in Hanoi

374 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (339)
Viewed
Hotel & grounds (52)
Viewed
View from room (39)
Viewed
Dining (22)
Viewed
Room/suite (102)
Viewed
Business center/function rooms (6)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (3)
Viewed
Bathroom (18)
Viewed
1:14
Videos (1)
Viewed
Other (95)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (7)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Price Your Stay