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Sofitel Plaza Hanoi

#68 of 512 Hotels in Hanoi
Certificate of Excellence
Hotel website
1 Thanh Nien Road, Ba Dinh District | Ba Dinh District, Hanoi 10000, Vietnam
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Sofitel Plaza Hanoi
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Sofitel Plaza Hanoi
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1,055 reviews from our community

Traveler rating
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    348
    100
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
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Long Island, New York
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I cannot say enough about this stunning hotel... perfect location... Breathtaking views of the river and Hanoi.... so clean and the bed was so comfortable shower was amazing.... the breakfast was amazing they had champagne and a large selection of amazing food...they have an amazing sky bar that you can sit out and enjoy the breathtaking views Wow!!! I promise... More 

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Primavera Do Leste, MT
Contributor
18 reviews 18 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This place is old, the staff is friendly, the location is the best. I'm pretty sure you will like it. The prices are expensive. If you are here go to the 20 floor to an unforgettable experience and drink a cocktail. Don't drink the beer is always hot.

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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

We had a good stay at this hotel, the staff are friendly and helpful. The rooms are clean and modern, comes with the amenities you need. The only drawback of this hotel is that it is not close to the old quarters.

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Perth, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had this hotel booked for us by our tour operator. All we asked for was a minimum 4 star hotel. Well, this hotel is a 5 star and well worth the rating. Immaculately clean, fantastic staff who were very attentive. The breakfast is great and catered for many tastes with a wide varity of food (the fruit juice is... More 

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GuyPoujoulat, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Manji64, Bonjour, We appreciate you taking the time to share your latest experience at Sofitel Plaza Hanoi. I am delighted to know that you had an enjoyable stay and were happy with our services. Your kind words will be shared with the team as it will certainly motivate them to keep up their good work. We look forward to... More 

Melbourne, Australia
Top Contributor
52 reviews 52 reviews
44 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

This was the first trip to Vietnam so we wanted to stay slightly out of the thick of it. The hotel was perfectly located for this. To go to all the bars etc in the heart of Hanoi was about a $3 USD cab ride. We arrived at midnight after an 8 hour Jetstar delay and were warmly greeted and... More 

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GuyPoujoulat, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Chris S, Bonjour, We appreciate your loyalty to the Accor hotel group and thank you for taking the time to share your review on your recent stay at Sofitel Plaza Hanoi. It's always encouraging to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to... More 

Southampton, United Kingdom
Top Contributor
223 reviews 223 reviews
136 hotel reviews
434 helpful votes 434 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here a few times and always return as it is excellent. The hotel has a good location on and overlooking West Lake and only 10 mins taxi from the main tourist sites yet out of the way so it's not as noisy as it can be near to Hoan Kiem lake. The rooms in the hotel are... More 

Was this review helpful? Yes 1
GuyPoujoulat, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Jamsimsafc, Bonjour, We appreciate your loyalty to Sofitel Plaza Hanoi and thank you for taking the time to share your latest experience at our hotel. It's always encouraging to receive positive feedback.Your comments will be shared with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

Newport Beach, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice hotel with good rooms, a rooftop bar with great views of the city, and nice pool and workout facilities. The included breakfast (some rates) has a wide range of good options. The concierge was very helpful in recommending restaurants and getting us reservations. It's a long walk to the old quarter and the more happening parts of the... More 

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GuyPoujoulat, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear nda99, Bonjour, Thank you very much for sharing your impressions on your recent stay at Sofitel Plaza Hanoi. We are delighted to hear that our services and facilities have been up to your expectations. I will pass on your kind words to our staff and the concierge team in particular as it will certainly motivate them to keep up... More 

Weert, The Netherlands
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a week long seminar in this hotel. Breakfast, lunch and diner were great. Service and rooms are excellent. Nice fitness facilities. Location is perfect for a visit to Hanoi. Also the semibnar rooms are good, with good technical support.

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GuyPoujoulat, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Maupvantol, Bonjour, It has been a pleasure welcoming you at Sofitel Plaza Hanoi and thank you for taking the time to share your latest experience at our hotel. I am delighted to know that you had an enjoyable stay and particularly valued our services. Your feedback will be shared with the team as it will certainly encourage them to... More 

Dorchester, United Kingdom
Top Contributor
62 reviews 62 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a lake view room which had a great view day and night. The room was large and well furnished, neat and modern. The bathroom was lovely and the whole place spotless. We enjoyed leisurely breakfasts in the hotel restaurant. There was a really good choice of foods including pancakes and waffles. Eggs were cooked to order. Dinner in... More 

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GuyPoujoulat, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear NICOLA H, Bonjour, Thank you very much for taking the time to share your latest experience at Sofitel Plaza Hanoi. I am delighted to know that our facilities and services were up to your expectation. Your kind words will be shared with the team as it will certainly encourage them to keep up their good work. Thank you again... More 

London
Top Contributor
101 reviews 101 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Big hotel with excellent standard in Hanoi. International feeling with good restaurant serving local, fusion And western cuisine. Fun roof top bar with great view just need some good weather. Rooms very comfortable and views amazing. A good choice for central Hanoi

Was this review helpful? Yes 1
GuyPoujoulat, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear HertsNeil, Bonjour, Thank you for taking the time to share your latest experience at Sofitel Plaza Hanoi. It's always encouraging for us to know that our guests had pleasant stays. Your kind words will be shared with the team as it will motivate them to strive for excellent service everyday. We hope to have the chance to welcome you... More 

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