We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 494 Hanoi hotels

Sofitel Plaza Hanoi

5.0 of 5 Hotel   |   1 Thanh Nien Road, Ba Dinh District | Ba Dinh District, Hanoi 10000, Vietnam
Hotel website
Hotel packages
Hotel amenities
Save Saved
You added Sofitel Plaza Hanoi to your Saves list
Sofitel Plaza Hanoi
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
87%
Ranked #55 of 494 hotels in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
NemoandSuperboy Melbourne, Australia
  • Overview
  • Reviews (824)
  • Photos (346)
  • Location
  • Amenities
  • Q&A (1)
  • Room tips (179)
  • More
true
Write a Review

824 people have reviewed this hotel

Traveler rating
    438
    274
    76
    22
    14
See reviews for
109
292
73
214
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

We highly recommend this Hotel. Everything was perfect, from Breakfast to room service to the pool. Staff are amazing, nothing is an issue. Great work Team Sofitel Plaza Hanoi! Thank you for a great holiday.

Was this review helpful? Yes
Adelaide, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I am unable to say anything negative about this hotel. The rooms are comfortable and well maintained. The food and beverage was well priced and excellent quality. All things that one would expect from sofitel hotels. What sets this hotel apart from the competition, however, is the standard of service. All of the staff I encountered were polite, friendly and... More

Was this review helpful? Yes
AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear DavidC255093, Bonjour, Thank you very much for sharing your impressions on your recent stay at Sofitel Plaza Hanoi. We are delighted that you had a pleasant stay and particularly value our hotel. It is always encouraging to learn that our guests are satisfied with our services. Your kind words will be shared among the team as I am sure... More

Ho Chi Minh City, Vietnam
1 review
4 of 5 stars Reviewed 2 days ago NEW

I am writing to ask about the possible preservative/chemical used in fruits provided at the Sofitel Plaza in Hanoi, Vietnam. During my stay at the Sofitel Plaza in Hanoi from 21 to 22 July 2014, I had breakfast at the Brasserie Restaurant in the hotel and also picked up a pear from the fruits counter on 22 July 2014. As... More

Was this review helpful? Yes
Sevenoaks, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was unwell whilst travelling with friends, so when they moved on and I couldn't I decided to treat myself! I had my rucksack taken from me as soon as I got out of the taxi, all the staff are extremely friendly and helpful - answering any questions that I had a recommending places to go. The view from the... More

Was this review helpful? Yes
AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Bobbieelane, Bonjour, It has been a great pleasure to welcome you at Sofitel Plaza Hanoi and thank you for taking the time to review on your stay with us. We are glad that you enjoyed our room, our pool and the assistance of our staffs. Indeed, our rooms on the higher floors offer the most spectacular view on Hanoi's... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

전체적으로 너무 좋은 호텔입니다. 화장실도 침대도 너무 좋았구요. 어매니티도 랑방이어서 넘넘 만족했어요. 호텔 뷰도 좋구요, 옥상에 루프탑 바는 정말이지... 환상적이었어요. 밤에는 엄~청 낭만적이구요.ㅎㅎ 하노이에서 루프탑 바로는 여기가 최고인 것 같아요. 그런데!!! 정말 정말 별로인게 바로 스파... 완전 비추. 진심 별로예요. 마사지 실력도 별로고, 쓰는 제품도 성에 안차요. facial massage 받았는데, 얼굴 따가워 죽는줄... 태국, 필리핀에선 안이랬단 말이야!!! 게다가 5성급 호텔... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear zevs2014, Bonjour, Thank you very much for sharing your impressions on your recent stay at Sofitel Plaza Hanoi. We are glad that you enjoyed our room, our food and the assistance of our staff. I will pass on your kind words to the team as it will certainly motivate them to keep up their good work. On the other... More

Honolulu, Hawaii
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at Sofitel Plaza for a few days Hanoi, after staying at the Sofitel Legend Metropole during an earlier part of the trip (about a week earlier). Booked this hotel because I wanted to TRY the contrast between the historical look of the Metropole vs. the modern style of the Plaza. Our room was modern and comfortable, adjacent to Truc... More

Was this review helpful? Yes 2
AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear HNLsuit, Bonjour, Thank you very much for sharing your impressions on your recent stay at Sofitel Plaza Hanoi. I am glad that you enjoyed our room, our breakfast and service. Just like you, many guests really like the fact that our hotel is right next to two beautiful lakes. Although that means we are not within walking distance to... More

Aberdeen, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Good for most types of travellers, but especially for holiday makers. Easy to get to most places with a short taxi ride. Rooms are at a good enough quality to recommend. Staff are an asset to the hotel. Will be back!

Was this review helpful? Yes
AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Whiteywhite87, Bonjour, Thank you for staying at Sofitel Plaza Hanoi and spending time to write a review here on Trip Advisor. It is always encouraging to learn that our guests are satisfied with our services. Our staff will be informed about your kind words and I am sure it will serve as a motivation for them to keep up... More

Honolulu, Hawaii
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been staying every year or two at the Sofitel Plaza Hanoi since the mid 2000s and it has continued to improve and raise the bar. The hotel is a 10-15 minute drive from the city center (Hoan Kiem), ideally situated on the route to/from the airport, and in a unique location at the center of Truc Bach Lake,... More

Was this review helpful? Yes
AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Grant K, Bonjour, It has been a great pleasure to welcome you at Sofitel Plaza Hanoi and thank you for taking the time to review on your stay with us. We are delighted to hear that you enjoyed our newly renovated room, our food and the assistance of our staffs. Your kind words will be shared among the team... More

Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Fantastic hotel with staff who are extremely friendly and eager to please. We booked two rooms in Club Sofitel and were upgraded to an amazing 2 bedroom lake view suite. The breakfasts and the free canapés and early evening drinks on the 17th Floor were excellent and the staff there really made it a pleasure to go to. They were... More

Was this review helpful? Yes
AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Fizpoz, Bonjour, Thank you very much for taking the time to review your recent experience at our hotel. It is always encouraging to learn that our guests are satisfied with our services. Your kind words will be shared among the team as I am sure that this will serve as a motivation to our staff to continuously improve our... More

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Just finished a 3 night stay at the Sofitel Plaza in Hanoi. We were actually booked in somewhere else but changed our booking after having a very enjoyable stay at the Sofitel in Saigon. We stayed in a junior Club suite which gave us access to the club floor. Absolutely beautiful... The staff were fantastic (in particular Hau) and we... More

Was this review helpful? Yes
AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Sherelle S, Bonjour, Thank you very much for sharing your impressions on your recent stay at Sofitel Plaza Hanoi. I am delighted to hear that you had an enjoyable stay with us. I will pass on your kind words to Ms. Hau and the team as it will certainly motivate them to keep up their good work. We hope... More

Owners: What's your side of the story?
If you own or manage Sofitel Plaza Hanoi, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sofitel Plaza Hanoi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Plaza Hanoi

Address: 1 Thanh Nien Road, Ba Dinh District | Ba Dinh District, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sofitel Plaza Hanoi 5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Priceline, Tingo, Agoda, Venere, HotelsClick, ACCOR, Hotels.com, BookingOdigeoWL, Otel and Jetsetter so you can book your Sofitel Plaza Hanoi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Plaza Hanoi Hotel Hanoi
Accor Plaza Hanoi
Sofitel Hanoi
Hanoi Sofitel

346 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (312)
Viewed
View from room (33)
Viewed
Hotel & grounds (48)
Viewed
Room/suite (90)
Viewed
Pool/beach area (3)
Viewed
Bathroom (18)
Viewed
Dining (16)
Viewed
Business center/function rooms (3)
Viewed
1:14
Videos (1)
Viewed
Other (100)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (7)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Other (16)

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Luxury Hotel in Hanoi #8 Business Hotel in Hanoi #11 Spa Hotel in Hanoi #33 Romantic Hotel in Hanoi #33 Family Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Situated in between two lakes & the Red river, the 273 luxury rooms hotel is located within walking distance to all of the city cultural attractions & only 5 minutes away from the Old Quarter. Offering the comfort of Sofitel MyBed, the luxurious French bathroom amenity, complimentary WiFi, two fine dining restaurants, two chic bars, all-weather swimming pool & conference facilities up to 500 persons, Sofitel Plaza Hanoi has always been among the top choices for luxury hotels in Hanoi. ... more   less 
Number of rooms
273

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Sofitel Plaza Hanoi and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Sofitel Plaza Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer