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All 494 Hanoi hotels

Sofitel Plaza Hanoi

5.0 of 5 Hotel   |   1 Thanh Nien Road, Ba Dinh District | Ba Dinh District, Hanoi 10000, Vietnam
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86%
Ranked #56 of 494 hotels in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
SunshineSing Singapore
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795 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
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Singapore
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

A night stay at this trendy luxury hotel was wonderful and impressive. The staff suggest a US$50 upgrade to a room with a better view, plus complimentary cocktail at sofitel club, unlimited room wifi, unlimited soft drinks in room, in additional, champagne breakfast for 2. We took this deal without regret, indeed it was the best decision! The staff Ms... More

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed 3 days in Sofitel Plaza during our trip in Hanoi on early of July, and that was really enjoyable time for our vacation. The hotel is located in very nice place next to beautiful West lake and the other smaller lake we don't remember the name, our room has very nice view and quite good facilities, the restaurant... More

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Taguig City, Philippines
Contributor
16 reviews 16 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Went as a couple on slow vacation. Enjoyed every minute of it. The unimpeded view of West Lake from our corner bedroom was awesome to wake up to and linger on for hours on end. Their bar offered fantastic drinks and finger foods that would not puncture your wallet. The restaurant served authentic Viet cuisine on buffet even at breakfast.... More

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AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Olivia_wandering, Bonjour, Thank you for choosing to stay with us at Sofitel Plaza Hanoi on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us. At Sofitel, we strive to provide superior levels of service to all guests; therefore... More

Rome, Italy
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Sofitel Plaza Hanoi as part of a group in July 2014. We were in a Luxury Room for the first night and then upgraded ourselves to a Luxury Room Club Sofitel for the remaining 3 nights. The rooms were both great with the Luxury Room Club Sofitel on level 17 with a terrific bathroom and great... More

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AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Scoot E, Bonjour, Thank you for choosing to stay with us at Sofitel Plaza Hanoi on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us. I will share your comments with our team and I am sure that... More

Kiama, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

It's the Sofitel, you know what to expect, and that's exactly what you get. The rooms were spacious, the amenities were wonderful and all the staff we encountered- on arrival, room service, the spa, the bar and dining area- were friendly and very attentive. I would definitely recommend this hotel to anyone staying in Hanoi. The view you get on... More

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AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Sarahdouglas92, Bonjour, Thank you very much for sharing your impressions on your recent stay at Sofitel Plaza Hanoi. We are delighted to hear that our services and facilities have been up to your expectations. It is always encouraging to learn that our guests are satisfied with our services. Your kind words will be shared among the team as I... More

Toronto
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I had an excellent stay at Sofitel Plaza. I really enjoyed the view from my room on the 8th floor overlooking the lake. My friend stayed at the executive floor , the service was excellent. The staff is very nice, helpful, attentive. The breakfast Buffett was good.

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AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Alev O, Bonjour, Thank you for choosing to stay with us at Sofitel Plaza Hanoi on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us. At Sofitel, we strive to provide superior levels of service to all guests;... More

Seattle, Washington
Contributor
20 reviews 20 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When I first entered the room, the room felt muggy and warm. Could have been the A/C had not been turned on. I then turned on the A/C for almost an hour. The smell and humidity didn't go away. The bed was hard. Although turn down service was provided, it was not consistent. I had a twin bed room. But... More

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AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Jack W., Bonjour, Thank you very much for taking the time to share your comments. We regret to read that you did not enjoy your stay with us. At Sofitel, we strive to provide an exclusive service experience for every guest; therefore your feedback is very important to us. For those reasons, please allow us to express our sincerest... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having an excellent stay at the Sofitel Plaza Hanoi. We will be very sad to book out tomorrow. The staff in the Club Sofitel have been awesome - Ms Thia, Ms Ngoc Anh, Ms Duong, Ms Hau and Mr Hoai went out of their way to make our stay extra special and our thanks go to them.

Was this review helpful? Yes 1
AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear Fiatpug, Bonjour, Warm greetings from Hanoi! Thank you for taking the time to share your latest experience at our hotel. It is always a pleasure to receive kind words of compliment on our services. We are delighted to hear that our services and facilities have been up to your expectations. I will pass on your kind words to the... More

Geneva, Switzerland
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here on a four-night break to Hanoi. As you would expect, the staff at this property have been trained to the Sofitel standard and always had a smile on their face when answering queries. The rooms were very nicely laid out and had a killer view of the city. It was very easy to lose yourself watching the... More

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AntoineLhuguenot, General Manager at Sofitel Plaza Hanoi, responded to this review

Dear ZZCLSE, Bonjour, Warm greetings from Sofitel Plaza Hanoi! Thank you very much for taking the time to review your recent experience at our hotel. I will pass on your kind words to the team as it will certainly motivate them to keep up their good work. We appreciate your comments and hope to have an opportunity to welcome you... More

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Additional Information about Sofitel Plaza Hanoi

Address: 1 Thanh Nien Road, Ba Dinh District | Ba Dinh District, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sofitel Plaza Hanoi 5*
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Also Known As:
Sofitel Plaza Hanoi Hotel Hanoi
Accor Plaza Hanoi
Sofitel Hanoi
Hanoi Sofitel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Luxury Hotel in Hanoi #8 Business Hotel in Hanoi #12 Spa Hotel in Hanoi #31 Family Hotel in Hanoi #34 Romantic Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Situated in between two lakes & the Red river, the 273 luxury rooms hotel is located within walking distance to all of the city cultural attractions & only 5 minutes away from the Old Quarter. Offering the comfort of Sofitel MyBed, the luxurious French bathroom amenity, complimentary WiFi, two fine dining restaurants, two chic bars, all-weather swimming pool & conference facilities up to 500 persons, Sofitel Plaza Hanoi has always been among the top choices for luxury hotels in Hanoi. ... more   less 
Number of rooms
273

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