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Sofitel Legend Metropole Hanoi

5.0 of 5 15 Ngo Quyen Street, Hanoi 10000, Vietnam
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Sofitel Legend Metropole Hanoi
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Sofitel Legend Metropole Hanoi
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3,816 reviews from our community

Traveler rating
    3,026
    575
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Barcelona, Spain
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars NEW

I stayed at the hotel for 1 night before heading down to Ha Long Bay. The service was outstanding and the rooms are spacious and very comfortable. The hotel organised my boat trip 1 night 2 days in Ha Long Bay. It was great! Excellent staff very welcoming and caring

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Leeds, United Kingdom
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I used this hotel as a base when I did the tour of Halong Bay. The hotel has a lot of history behind it and is interesting in itself. Think the "Raffles" of Hanoi. The room was luxurious and comfortable. Breakfast was good. However, I ate at the bar one night and the service was poor.

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Los Altos Hills, California
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel had everything we were looking for in Hanoi. Immidiately when we were picked up by hotel limousine at Hanoi airport, we felt very comfortable. The check-in was very smooth. The room was clean and services were excellent. We did eat and drink at the club lounge and the people were friendly but very polite. The foods were excellent... More 

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SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear M M, Thank you for taking the time to share your review on TripAdvisor about your recent stay at Sofitel Legend Metropole Hanoi. We are delighted to hear that you were so pleased with the service you received from our hotel staff from arrival to departure and that our food quality at the Club Lounge met your expectation. It... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Perfect hotel...location...rooms...staff...food. However cigar and cigarette smoke in the pool area and outdoor restaurant is unworthy of a 5 star hotel. I still recommend the hotel and I would stay there again but i wish management had the insight that cigarette smoke is very bothersome.

Was this review helpful? Yes 1
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Michael M, Thank you very much for taking your valuable time to write us a great review on Tripadvisor about Sofitel Legend Metropole Hanoi. We are glad to learn that you were delighted by our service and food quality. Further, we truly regret that the smoke at the pool side and outdoor restaurant area made you uncomfortable. We take... More 

St Albans, United Kingdom
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Two nights at the Metropole started our three week journey through Vietnam and Cambodia, and it couldn't have been better! The Metropole is a marriage of old-fashioned charm with impeccable service. Our room was a perfect base from which to explore the city, and the hotel is only a short walk from the French Quarter, the Old Quarter and the... More 

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SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear IanRHamilton, Thank you for taking the time to write such a great review of your recent stay at Sofitel Legend Metropole Hanoi. It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and... More 

Rochester, New York, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have had the pleasure of staying at the Metropole many times over the last 5 years. Everything is so well done. The service is without equal, the beauty and history exceptional. The food superb. The total experience is without equal anywhere.

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SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Jim K, Thank you for your patronage and the nice words about our Sofitel Legend Metropole Hanoi. We are glad to learn that the quality of the hotel service met your expectations at many levels. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We appreciate your kind recommendation and we look... More 

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

For a true authentic stay, the historical wing are the rooms to stay in. The decor takes you back to a time when the hotel was truly the place to stay in Hanoi and it retains that feeling of knowing you are in the best hotel in this gorgeous city. The rooms overlooking the park are a treat enabling you... More 

Was this review helpful? Yes 1
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Pete2105, Thank you for staying at Sofitel Legend Metropole Hanoi during your visit to Vietnam and for the time taken to comment about your stay. We are delighted to read that you enjoyed your stay with us and that you have truly appreciated our hotel decoration as well as the cocktail at Bamboo Bar and the food quality at... More 

London, United Kingdom
Top Contributor
170 reviews 170 reviews
113 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is one of the great hotels of 'Far East' Asia, and is still impressive, however many slick modern hotels have sprouted in the vicinity. Sumptuous colonial décor, thick carpets, mahogany fittings, and excellent service can still be relied upon. It is the best place to stay. There's a lovely pool at the back, and a stylish cocktail bar from... More 

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SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Abager, Thank you very much for your precious recommendation on Trip Advisor. We are delighted to read that we were able to meet your expectations and that you fully enjoyed this experience! We continuously strive to provide an exceptional experience for all our guests and your compliments is definitely a motivation for us. We hope to have the pleasure... More 

Bengaluru (Bangalore), India
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The metropole was heaven on earth. Great location -- walking distance to all of Hanoi's highlights. Great food -- even in a city with food as good as Hanoi's, I never wanted to leave the breakfast buffet. Great service -- staff was welcoming and helpful at all times. Great gym -- fitness center has personal TVs and pool was warm... More 

Was this review helpful? Yes
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Ejh100, It is a real pleasure to read your comment on TripAdvisor regarding your recent stay at Sofitel Legend Metropole Hanoi! We are delighted to read that we were able to meet your expectations and that you fully enjoyed this experience! We continuously strive to provide an exceptional experience for all our guests and your compliments is definitely a... More 

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Additional Information about Sofitel Legend Metropole Hanoi

Address: 15 Ngo Quyen Street, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Legend Metropole Hanoi 5*
Number of rooms: 364
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Also Known As:
Sofitel Legend Metropole Hanoi Hotel Hanoi
Accor Metropole Hanoi
Sofitel Hanoi
Sofitel Metropole Hanoi
Hanoi Sofitel
Hotel Style:
#1 Business Hotel in Hanoi
#3 Luxury Hotel in Hanoi
#6 Spa Hotel in Hanoi
#9 Family Hotel in Hanoi
#13 Romantic Hotel in Hanoi

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