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Sofitel Legend Metropole Hanoi

5.0 of 5 15 Ngo Quyen Street, Hanoi 10000, Vietnam
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Sofitel Legend Metropole Hanoi
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Sofitel Legend Metropole Hanoi
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3,623 reviews from our community

Traveler rating
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625
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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tewkesbury eng
Contributor
16 reviews 16 reviews
15 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed today NEW

Our guide dropped us off from the airport, what a surprise as we had been told by Thomas Cook that our hotel in Hanoi had been changed. This hotel still shows the French Styles and looked wonderful. Having checked in we were shown to our room and our cases soon followed. The room was well equiped and the decor was... More 

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Cradle of Humankind World Heritage Site, South Africa
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Metropole is a beautiful hotel with very good service staff. For the money, though, I would expect near perfection. One big downer was poor wifi service - it was slow everywhere and devices with weaker antennas (e.g., my iPhone 5) could not get reception in the hotel room. The room was nice but had a few annoying faults such as... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Goes without saying, dinner in the Bamboo bar was very expensive. We went there to sample the atmosphere of this famous hotel. If you are old enough to remember Hanoi Jane etc then this place will resonate in spades. No rushing to the bunker needed these days, but service is excellent and five star standard. Food was very ordinary and... More 

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SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Bernie D, We thank you very much for bringing your experience to our attention through Tripadvisor. We are delighted to learn that you have enjoyed our hotel ambiance and our staff service. In the meantime, we have duly noted your comments on the Bamboo Bar food. Thank you for your valued feedback which we will certainly share with our... More 

Barnsley, United Kingdom
Top Contributor
1,242 reviews 1,242 reviews
119 hotel reviews
3,615 helpful votes 3,615 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had the pleasure in staying here for two nights on our Vietnam tour. We arrived tired & jet lagged, after a long flight from London & we were met with friendly service, with our bags swiftly deposited in our room, so we could get to bed. Well appointed rooms, with super comfy bed & silence. Much appreciated in the heart... More 

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SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Chris H, We thank you on your encouraging and supportive review on Tripadvisor about your recent stay at Sofitel Legend Metropole Hanoi! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and... More 

San Diego, California
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The old elegance shined from the minute we were greeted by the highly skilled staff. We felt we were taken to another time. Our room overlooked a busy street, yet, it gave us a real picture of active Hanoi. It provided us with a convenient location to see and experience the neat city of Hanoi. The restaurant was excellent for... More 

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SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Daniel S, We thank you on your encouraging and supportive review on Tripadvisor about your recent stay at Sofitel Legend Metropole Hanoi. Our Ambassadors are dedicated to providing you with an incomparable level of personalized service designed for our guests and we are more than happy we met your expectations. It makes all our hard work and effort worthwhile... More 

Derwood, Maryland, USA
Top Contributor
126 reviews 126 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Loved this hotel. This is clearly 5 star quality. The staff are all super friendly. To a person, they always greet you when you enter the hotel, when they serve you, when they pass you in the hall. We stayed in the old part of the hotel. Room was a little small but oh is was so wonderful. Steeped in... More 

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Zagreb, Grad Zagreb, Croatia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Great hotel, perfect location, superb service ( except concierge ) , fantastic breakfast and nice restaurants - good - even small - gym . I would have given 5 stars if it wasn't for concierges, who seams to make their recomendations based on which restaurant pay them commission, instead of best restaurants in town - pity when you come to... More 

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SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Jen J, Thank you for taking the time to share your review of your experience at the Sofitel Legend Metropole Hanoi. We are delighted to learn that you found our hotel’s location to be very convenient and that you enjoyed our fantastic breakfast as well as the nice restaurants. In the mean time, we deeply regret to read that... More 

Top Contributor
723 reviews 723 reviews
164 hotel reviews
291 helpful votes 291 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for four nights for work in early December. I stayed in the new wing, where rooms are very comfy, spacious, well appointed and clean. Also enjoyed bar, restaurants, lounges in new and old wing. So much history here in this hotel. Classic charm! Very good service from the moment you enter the doors. Free wifi. Room service was... More 

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SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Jenabaindelhi, Thank you for taking the time to write such a delightful review about our Sofitel Legend Metropole Hanoi with so many details. Your contentment and comfort is our utmost reward, as we are constantly striving to achieve maximum satisfaction during your stay whilst keeping in mind that our aim is to surpass your expectations. We will certainly share... More 

Solihull, United Kingdom
Top Contributor
268 reviews 268 reviews
40 hotel reviews
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

An amazing hotel, where everyone is treated like royalty (and looking at the past guest list, they have hosted plenty of royalty over the years). We were initially surprised by the very strict security on entering the hotel, until we found that the president of Hungary was in residence. Every door is opened by a smiling doorman (or doorlady!), and... More 

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SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Wendyanddavid536, Thank you for choosing Sofitel Legend Metropole Hanoi and for taking the time to comment about your experience with us. We are pleased to know that our Ambassadors made you feel truly special like" royalty", they do their very best to make each and every Guest feel unique. It is also a pleasure to read that we met... More 

Goodyear, Arizona
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a beautiful hotel. It is the oldest hotel in Hanoi, built in 1904, and many celebrities and world politicians have stayed there. The service is impeccable, and you are greeted at the door with a cold towel and welcome. Someone shows you around the hotel/resort and takes you to your room, where a bellman has already brought your luggage.... More 

Was this review helpful? Yes
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Viking4866, Thank you for taking the time to write such a great review of your recent stay at Sofitel Legend Metropole Hanoi. It is wonderful to know that we met your expectations across many levels. Rest assured we will share your generous words of praise with our ambassadors who will certainly be motivated. We thank you for your ongoing... More 

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Additional Information about Sofitel Legend Metropole Hanoi

Address: 15 Ngo Quyen Street, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Legend Metropole Hanoi 5*
Number of rooms: 364
Reservation Options:
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Also Known As:
Sofitel Legend Metropole Hanoi Hotel Hanoi
Accor Metropole Hanoi
Sofitel Hanoi
Sofitel Metropole Hanoi
Hanoi Sofitel
Hotel Style:
#1 Business Hotel in Hanoi
#3 Luxury Hotel in Hanoi
#5 Spa Hotel in Hanoi
#10 Family Hotel in Hanoi
#11 Romantic Hotel in Hanoi

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