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Sofitel Legend Metropole Hanoi

Travelers' Choice award winner
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15 Ngo Quyen Street, Hanoi 10000, Vietnam
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1 room 1 adult
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Sofitel Legend Metropole Hanoi
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4,853 Reviews from our TripAdvisor Community

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Australia
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the moment we arrived until the moment we left we were in awe with this wonderful hotel and staff. Rooms, service, attention to detail, food etc is to the highest standard possible, with staff anticipating your wishes before you have even expressed them. The tunnel tour was fascinating, the guide gave personal experiences of that time, very emotional. The... More 

Helpful?
Thank auspal
Santa Monica, California
Level Contributor
150 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 386 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel literally made our trip to Hanoi. It's pretty pricey for the country but in the end, worth every dime. Built over 100 years ago (which makes it a "legend" hotel in Asia), it's been expanded and updated over the years and is really pretty perfect in every way. Every other 5 star hotel in Hanoi is NOT convenient... More 

Helpful?
Thank Andrew W
San Francisco, California
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

Located in the center of downtown Hanoi, a great location for our 3 night stay. Easy to get to major sites, and close by the lake made it easy for us to enjoy the scene at night. Stayed in the updated rooms which were spacious and well equipped. We experienced gracious service upon our arrival, at registration and throughout our... More 

Helpful?
Thank jackiesnk12
Greater Manchester, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is our second stay at this hotel the last time was 2 years ago. I remember from last time thinking what a great hotel but now i think it is an amazing hotel. From the beautiful building,fantastic pool and bar area to the quality breakfast and fine dining in there french restaurant (although they need to employ a wine... More 

Helpful?
Thank mrporky
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent three nights at the Metropole Hanoi at the end of January and completely enjoyed the experience. First, the staff were incredibly attentive but not overbearing. They were fast, efficient and provided all the information you needed at check-in. The I had was a standard business sized room that had all the amenities necessary for a relaxed and enjoyable... More 

Helpful?
Thank Ryan R
Paris, France
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Sofitel Metropole was a bit of a disapointment. Although a gorgeous property with inpecable service, it reminded me of Vegas. We stayed in the Opera wing, which didn’t have the historical feel I was expecting. A classic and excellent hotel none of the less.

Helpful?
1 Thank FlorainParis
Portland, OR
Level Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

beautiful hotel with historic roots in fantastic location. The service was excellent, room was beautiful and staying on the club level was worth the extra cost. We stayed in the Opera Wing (the newer area) and the hotel is actually made up of two separate areas, both are beautiful. The pool area looked very nice, but, it was too cold... More 

Helpful?
1 Thank bongomoppet
Warwickshire, England
Level Contributor
97 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This place would be upmarket and classy in London. Superb ambience and the staff are really well drilled to provide 5 star service. Easy to see why it is the choice of senior politicians and celebrities. Possibly the most comfortable bed we have ever slept in.

Helpful?
Thank 1468VX
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear 1468VX, Thank you for taking the time to write the fantastic review. We are delighted that you had such a wonderful experience with us while staying at Sofitel Legend Metropole Hanoi. Your satisfaction is our greatest reward. All your encouraging remarks will be passed on with the entire Metropole team. We look forward to the pleasure of welcoming you... More 

Level Contributor
78 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in the Sofitel Metropole in Hanoi for two nights in January 2016. The hotel is very conveniently located in the city center, and is in perfect shape with several restaurants and bars, as well as a shops accessible from the inside as well as from the outside (Hermes, Bottega Veneta, Montblanc, various watch brands). The rooms are nice... More 

Helpful?
Thank WoWie1010
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear WoWie1010, Thank you for your feedback shared via the TripAdvisor. Your comments on the perfect location, the wonderful restaurants and bars and the comfortable room will be shared to the team members to inspire them as we continuously strive for excellence in all our dealings. Again, thank you for your kind recommendation and we hope to serve you again... More 

Cambridge, England
Level Contributor
188 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This is Hanoi's Savoy or Georges V - although smaller and more personal. The lovely staff could not be more helpful. Our room in the old building had luxurious colonial styling, wonderful bed linen, a classic and comfortable bathroom. We were overlooking the garden, giving us peace and quiet as well. Housekeeping and laundry were perfect, with a nightly turn... More 

Helpful?
Thank bigbirdandgrizzly
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear bigbirdandgrizzly, We are glad reading on your comments and how you define your experience at Sofitel Legend Metropole Hanoi at every your stay. Thank you for recognizing our charming buildings, the facilities, the beautiful garden especially our Housekeeping and Laundry service. We are very delighted to learn that you loved our cocktail service at Le Club Bar as well... More 

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