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Sofitel Legend Metropole Hanoi

Travelers' Choice award winner
15 Ngo Quyen Street, Hanoi 10000, Vietnam
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Sofitel Legend Metropole Hanoi
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Sofitel Legend Metropole Hanoi
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4,172 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (914)
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Hanoi, Vietnam
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stay here twice for business trip, good experience. Stay in the new wing, room size is decent, clean and well appointed. Superb laundry service. Breakfast is big, variety of choice. Good hotel right in the central.

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Brisbane, Australia
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here as part of an APT tour. We were in the old wing which just oozed history. Staff were friendly and very efficient. The room was of a good size and well laid out. Location is good, close to the Opera House and a number of good restaurants. Comprehensive Asian and western breakfast also. Book early for the historical... More 

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Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a courtyard facing room in the Historic Wing. The room was large and very comfortable, well appointed including a traditional writing desk that I used for work. The only thing we did not like was that the large windows were locked shut and the room has a slight musty air conditioning smell. We ate in the Le Bistro... More 

Was this review helpful? Yes 1
Hong Kong, China
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed there with my husband , beautiful hotel, we were welcomed by very friendly staff. We had welcoming fruits flowers and a box of chocolates on the arrival for our wedding anniversary. We've booked couples spa package , it was the best part of our trip to Hanoi - amazing spa! Well equipped gym. It's not cheap, but IF I... More 

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Harrogate, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stay at the Sofitel Metrople when I go on business to Hanoi which is about once a month. I have stayed as long as 5-weeks and I never tire of the hotel. The staff are very professional always attentive to needs and in solving issues that may arise. The hotel is in great condition as you'd expect from a... More 

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Brasilia, DF
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Ok, yes, this is a great hotel, it's beautiful and historic. The restaurants are very good. The rooms are good too and the bathroom is OK. However the internet is terrible, very slow, I could barely check my emails and had to wait forever for sites to load. In a hotel as good and beautiful as this one, this is... More 

Was this review helpful? Yes 1
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear talita777, Thank you so much for taking the time to share your experience at Sofitel Legend Metropole Hanoi with us. It is our pleasure to hear that you found your recent stay to be near perfect and we regret to hear that you were disappointed by our internet service. We would like to express our sincerest apologies for any... More 

adelaide S.A
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel offers luxury and excellent service.Superb restaurants and bars. The staff go above and beyond to make your stay here perfect. As much as we loved staying here,this is our sixth trip to Hanoi,we felt removed from the hassle and bussle and true character of Hanoi.We normally stay in the old Quarter,so if you want a true Hanoi experience,perhaps... More 

Was this review helpful? Yes 1
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear hairandwine, Thank you for your review and nice words about our Sofitel Legend Metropole Hanoi. We are glad to learn that you enjoyed not only the luxury room and the supers restaurant and bars but the overall quality of the service met your expectations. Customer care is amongst our highest priorities and it is always gratifying to receive such... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I do not often do reviews for hotels, but I must do one for the Sofitel Legend Metropole Hanoi . This was one of the best hotel stays I have had and I have stayed at the best. We had a problem with going to Halong bay as a typhoon hit on the days we where meant to be there.... More 

Was this review helpful? Yes 1
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Wayne B, Thank you so much for taking the time to share your experience at Sofitel Legend Metropole Hanoi with us. We are glad to learn that it was our small touches that exceeded your expectations, we believe in providing our guests with an intuitive, personal style of service, which is both warm and genuine. We highly appreciate for... More 

Melbourne, Australia
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

If you like poolside bar waiters who think it's all about them rather than the customer, having to ask 4 times to have an ashtray brought to your table, ridiculously soft beds, excessively expensive food and drinks, and classical French pretentiousness everywhere you look, then this is the place for you. We stayed as part of a tour group and... More 

Was this review helpful? Yes 1
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Paul D, Thank you so much for taking the time to share your experience at Sofitel Legend Metropole Hanoi with us. We truly regret to learn that your experience at the swimming pool did not meet your expectations. We would like to express our sincerely apologies for any discomfort you have experienced. We always work hard to deliver exceptional... More 

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