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All 492 Hanoi hotels

Calypso Grand Hotel

3.0 of 5 Hotel   |   27 Cua Dong Street, Hoan Kiem, Hanoi 844, Vietnam
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Ranked #19 of 492 hotels in Hanoi
A recent review
5 of 5 stars reviewed yesterday
124Pete Sheffield, United Kingdom
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450 people have reviewed this hotel

Traveler rating
    395
    50
    3
    0
    2
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77
191
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed in this hotel for three nights, what a great experience. The rooms were large with a good bathroom and the facilities provided were great and spotless. But what was really fantastic was the customer service, nothing was too much trouble and everything was done with a smile and nothing was too much trouble. It was a breath of fresh... More

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Dumfries, United Kingdom
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed in 5 star hotels prior to this and this little 3 star far exceeded not only my expectations of the place but also the service of any of the 5 stars we stayed in prior to this. Cannot commend staff highly enough though they do need a bar and a restaurant. Also, this place is so cheap for the... More

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Cambodia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel provided the best customer service we have experienced (and we have stayed in many 5 star hotels!)Without exception from the Bell Boy to the Manager, staff go out of their way to make you feel welcome and ensure your stay is comfortable, nothing is too much trouble. Rooms are as website photos, spotless and comfortable. Breakfast is cooked... More

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Brooklyn, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Wow, I can't speak highly enough of the customer service here. Every member of the staff is attentive, friendly, and genuine, all of which has clearly been instilled by the Calypso Grand's manager, Anne. She runs her establishment consistently demonstrating that there is no request too big or too small. And always delivers with warmth, genuineness, and a smile. When... More

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Fantastic staff who help you with a smile and make arrangements for you quickly and efficiently. The food was very good and the room quiet and clean. Everything worked very well(eg. Broadband, TV, shower, etc.)

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We had an amazing stay at the Calypso, one of the highlights of our time in Hanoi. Nothing is too much trouble for the staff, and the manager Anne is particularly lovely. Being backpackers on a lengthy trip we could only afford to stay here for a couple of nights, but it was definitely worth it. Even after knowing we... More

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UK
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Our very first hotel stay in Vietnam travelling from Hanoi to HCMC and a great stay it was! Really good location in the old quarter with easy (crazy motorcycles aside!) walking distance to Hoam Kiem Lake. It's a small hotel but has very clean and comfortable rooms - and lovely breakfast! We had a room at the front of the... More

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Milton Keynes, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A lovely hotel in a great location - easy to walk to the main square and lots of great restaurants. The staff were so friendly and welcoming - a cold drink on arrival, organised tickets to the water puppet show for no commission. Everyone smiled the whole time and they looked after our cases whilst we had an over night... More

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New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

We stayed 4 nights in late March 2014 and the service at Calypso Grand was outstanding. The young staff was extremely attentive to all our needs and responded with service that went way better than expectations. Breakfast was made to order as well as buffet and again of the highest quality. The location is very good, the facilites are modern.... More

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Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I can't stop praising this hotel and the people who work there. This has been by far the best money I have ever spent on a hotel. From the moment we checked in to the moment we left, our experience was nothing short of extraordinary. Rooms were excellent, breakfast was amazing, the staff jumped thru hoops to make us happy.... More

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Additional Information about Calypso Grand Hotel

Address: 27 Cua Dong Street, Hoan Kiem, Hanoi 844, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #19 of 492 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Calypso Grand Hotel 3*
Official Description (provided by the hotel):
Opened in 2012 and being one of the luxury boutique hotels in Calypso group of hotel collection, this hotel is meant to be enjoyed, experienced and rediscovered each visit. Free wireless internet and private computer are available throughout all guestrooms , fresh seasonal fruit awaits you upon arrival, your mini-bar is replenished daily, bath amenities and flowers help you enjoy the custom tubs, super quiet, spacious rooms and incredible down bedding beckons you back from wherever your day. ... more   less 
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