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Calypso Grand Hotel

3.0 of 5 27 Cua Dong Street, Hoan Kiem, Hanoi 844, Vietnam
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Calypso Grand Hotel
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766 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Summit, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars NEW

We spent several nights at the Calypso Grand Hotel in Hanoi in February, 2015. The staff was amazing. The people at the desk were so friendly and helpful. No matter what request we made, they helped us graciously. We loved the breakfasts, too! And the price was so reasonable. The room was very pretty and clean. Eah day, there were... More 

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Brighton, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Ok. Anyone who doesn't know, as we didn't, hotels in the old town are small with few amenities. If you realise this then this is a great hotel. The staff just couldn't do enough. Yes the rooms are small but practical. It's location is superb for walking into the old town of Hanoi. Lovely place in a lovely city.

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Contributor
16 reviews 16 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

I can't say enough about their customer service! Before we even showed up in Hanoi, Amy helped us with our visas, planning and itinerary. She arranged an airport shuttle for us and on arrival had fruit juice waiting and a nice overview of the Old Quarter with some safety tips, restaurant suggestions and points of interest. During check- in we... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

When we arrived we were met by Julie who was to help make our trip to Hanoi a memorable one. The room we were shown to was just like the pictures, large with everything you could need even our own computer. It was spotlessly clean and very quiet, which you need as Hanoi can be very noisy. At check-in we... More 

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Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The service at Calypso Grand was amongst the best I've ever experienced. The staff went above and beyond for us during our stay. They accompanied us and paid for taxi to and from the train station, and even gave us snacks to eat on the overnight train. They upgraded our room for free twice, booked several tours for us, and... More 

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Nottingham, United Kingdom
Top Contributor
65 reviews 65 reviews
51 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed in the junior suite room which was gorgeous! Very well finished and incredibly spacious. Spotlessly clean. The staff are lovely here, extremely helpful and nothing seems to be a problem, Julie was especially helpful, but Amy and Rose were also fantastic! We were there over Valentine's Day and we were left with beautiful swans, petals and chocolates by... More 

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Shanghai, China
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was really surprise when I open the door of my room, the photos I saw in tripadvisor are real photos. Room is clean and the atmosphere is fantastic, even the staff is very lovely and professional. Very happy to stay in this hotel and another good point is the washroom that is clean end with good perfume.

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great little hotel, easily the best I've stayed in in a long time! The staff are what really make this place! Both Julie and Rose on reception were incredible, not only in their welcome but in booking me a Ha Long Bay trip, booking my onward train travel (ticket delivered to the hotel!) and even giving me a... More 

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Osaka Prefecture, Japan
1 review
5 of 5 stars Reviewed 1 week ago

2014/12/21-2015/01/02まで、滞在しました。 クリスマスや元旦には、お菓子や手書きのカードが部屋に届けられ、嬉しかったです。 また、部屋も毎日清潔に保たれており、快適に過ごせました。 無料の朝食もおいしく、オーダーを受けてから作ってくれます。 滞在中に接したスタッフ全員、大変愛想がよく、親切でした。 なお、日本語が話せるスタッフはいないようですが、皆英語を話せます。 フロントでは、ハーロン湾へのツアーの他、近郊の町へのショートトリップも予約できます。 支払いもフロントでカード払いが出来ますので、便利でした。 今まで数十か国を旅し、いろいろなホテルに滞在しましたが、 こちらのホテルの「おもてなし」は、一流ホテルに遜色ありません。 Dear Everyone at Calypso Grand Hotel, Thank you for your warm hospitality. You made my/our holiday memorable. As promised, I wrote a glowing review in Japanese :) Have a nice Tet holiday season! Mimi from Japan

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London
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for four nights at the beginning of our trip. From the moment we checked in, the service was impeccable; friendly and attentive. Our room was a good size, and while it didn't have a street-facing window, it had one facing out into an open areas indoors, and had plenty of light. It was clean and comfortable, with... More 

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Additional Information about Calypso Grand Hotel

Address: 27 Cua Dong Street, Hoan Kiem, Hanoi 844, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Calypso Grand Hotel 3*
Number of rooms: 19
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Hotel Style:
#2 Romantic Hotel in Hanoi
#2 Family Hotel in Hanoi
#6 Business Hotel in Hanoi

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