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Calypso Grand Hotel

Travelers' Choice award winner
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27 Cua Dong, Hang Bo, Hoan Kiem | Hoan Kiem, Hanoi 10000, Vietnam
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Calypso Grand Hotel
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Calypso Grand Hotel
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813 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

This is of medium price for a boutique hotel but I can honestly say it offers the best service I have had from any hotel. The staff are all appropriately friendly and look for ways of making your stay more comfortable. Example: on taking the Sapa overnight train staff prepared sandwiches and fruit for an evening snack. They simply did... More 

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Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a cute little hotel with lovely spacious rooms and the nicest and most helpful staff you could hope for! We arrived in the early morning and were given the use of a room to shower and change until we could check in later in the day. We were also given excellent advice on what to see/do/eat in Hanoi... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed in calypso Grand for 2 nights before travelling to Halong bay. Having travelled vietnam a number of years back I returned again mainly due to the exceptionally kind nature of the people. However Calypso staff exceeded my expectations dramatically, having checked out two days previous we returned to see if maybe we could leave our bags for a... More 

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Senior Contributor
33 reviews 33 reviews
16 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here as part of our itinerary booked through Fleetway travel. It was the smallest hotel we stayed at during our tour of Vietnam but what they lack in size and facilities they more than make up for in service. Amy, the hotel manager leads an exceptionally professional team, all welcome guests with a genuine smile and offers of... More 

Was this review helpful? Yes 2
Sydney, Australia
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

My partner and I went to Vietnam for our honeymoon and we stayed at this hotel for 5 nights in Hanoi. The staff (Amy, Henry & Rose) were amazing, the level of service we received was outstanding. They spoke English very well and were so helpful! We were given a map and a brief explanation of the dos and don’ts... More 

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Seattle, Washington
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have been traveling for 8 months in different hotels. This one beats all others in terms of service. They make everything simple, anticipate your needs, keep some luggage if necessary, book everything on time, like airport pick ups, arrange for early check ins when they can, all of it with unbeatable courtesy and genuine, not forced, kindness. Very special... More 

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Chicago, Illinois
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed at the Calypso Grand for four nights and was very happy. The manager, Amy, is young but knows exactly how to run a hotel. Having spent six years living in Australia, her English is quite good. I spent a lovely hour or so talking to her about Hanoi and things to do. She is very knowledgeable about the... More 

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Brussels, Belgium
Top Contributor
84 reviews 84 reviews
33 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

We were supposed to stay in this hotel for 2 nights: 1 on our arrival in Hanoi and 1 after our trip to Ha Long Bay. At arrival it seemed they had an emergency with 1 of the guests that was staying there but without any trouble they arranged another room with one of the partner hotels in the Old... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

We have travelled extensively and have stayed in lots of hotels around the world. This hotel may be small but it has so much in it it's favour. Firstly Amy and the whole staff are so genuinely friendly and helpful. The hotel and room were spotless. The breakfast was very good and the complimentary water and fruit in the room... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I planned a 5 nights and 6 days trip to North Vietnam and were staying in Hanoi at Calypso Grand for 1 night. Since we were going to Halong Bay on a Cruise and to Sapa on the train etc, it was difficult for us to book everything on our own (especially the railway tickets) and arrange... More 

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