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Calypso Grand Hotel

3.0 of 5 27 Cua Dong Street, Hoan Kiem, Hanoi 844, Vietnam
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Calypso Grand Hotel
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Calypso Grand Hotel
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672 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is very conveniently located, with all major attraction within easy reach. The family room was very cozy and speck-less clean. The highly professional staff was extremely attentive to all our requests. In addition, hearty breakfasts only added to overall satisfaction.

Was this review helpful? Yes 1
Seongnam, South Korea
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have been here for 2 nights 1month ago. and get very nice service. I recommend if you want to get nice service rather than room condition.

Was this review helpful? Yes 3
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed a total of seven nights at the Calypso Grand. The standard of accomodation was excellent and always spotless. All the staff there were always so professional, courteous, helpful and and extremely kind! Amy goes above and beyond the call of duty by attending to every detail immediately. For example, she was able to sort out a connecting flight... More

Was this review helpful? Yes 1
Sydney, Australia
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

From the absolute start they were fantastic and ww were so amazed! They kept this exceptional service the whole time we were there. ALL staff friendly, helpful, went out there way, exceeded all expectations and Rose on reception was great. They even booked restaurants for us without us asking and them offering, offered great advice what to do/where to go.... More

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West SussexUK
Top Contributor
57 reviews 57 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Simply the best hotel for customer service we have ever experienced. Breakfast fab and fresh, bedroom clean and tidy & cool. The welcome when we arrived was warm and special , from then on the personal service just got better & better. Great location as well , I could write more, but NO need , just Thanks for a truly... More

Was this review helpful? Yes 1
Gold Coast
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for one, then 4, and eventually extended to 6 nights in all. Amy the supervisor was excellent - she had the discretion to make a deal for their top room and was able to keep us in it when the hotel seemed fully booked. And she even supplied special touches like roses and a cake when we mentioned... More

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our trip to Hanoi was a breeze and well taken care from start to the end as we have let the hotel handle the arrangement for airport pickup, transfer and tours to Tam Coc and Ha Long Bay Cruise tour. We like Calypso Grand Hotel for the following:- 1) Great hospitality and service from all the staff esp. Julie, Vivien,... More

Was this review helpful? Yes 1
Antipolo City, Philippines
1 review
5 of 5 stars Reviewed 1 week ago NEW

Mr. Mark, the concierge was just great. We were spoiled to bits! The staff went out of their way, and helped us get tickets and booked restaurant reservations for us while we were out touring. Our suite was very comfortable and clean. There were no problems with the AC, the elevator, and the bathroom whatsoever. Also, the breakfast was always... More

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Camberley, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I stayed in this hotel with my family in September 2014 during a trip to Vietnam and Cambodia. The overall facilities make it 3star in my view but the rooms were very nice, well equipped and spotlessly clean. Each had a PC and free wifi. The only slight negative was the shower which was a little difficult to use (very... More

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2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We chose the calypso grand hotel based on the reviews we found here. We checked in and out several time to go to Sapa and Halong Bay and were never disappointed with our rooms. The hotel organised our train tickets to Sapa, provided transfer and even a small packed up dinner as they said "the food on the train is... More

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Additional Information about Calypso Grand Hotel

Address: 27 Cua Dong Street, Hoan Kiem, Hanoi 844, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Calypso Grand Hotel 3*
Number of rooms: 19
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