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Calypso Grand Hotel

Travelers' Choice award winner
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27 Cua Dong, Hang Bo, Hoan Kiem | Hoan Kiem, Hanoi 10000, Vietnam
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Calypso Grand Hotel
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856 Reviews from our TripAdvisor Community

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Traveler rating
    779
    69
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    2
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Troy, Missouri, United States
Level Contributor
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The hotel staff catered to our every need. Hotel is small but the staff was amazing. Amy, the manager and Henry were so helpful. Hannah our server for breakfast was so sweet. She even had the chef come out and give us a demonstration on how to make the beautiful carrot garnish served on the breakfast plates when we inquired... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a very good 3 star hotel. Staff incredibly helpful and friendly. We paid a little more for a balcony room and it was worth it. Tiny balcony but the floor to ceiling glass doors really added to the experience. We had the same room on the 3rd and another night on the 6th floor. We preferred the 3rd... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

when we arrived at the Hotel, didnt imagine what it was going to be like? we updraded, our room which was very clean and pleasant. its a very friendly family hotel, always to so happy to help in any way. The Breakfast was amazing fresh Juice, fresh homeade Yogart, freshly made breakfast! We wanted to buy some fruits to take... More 

Was this review helpful? Yes 1
Lincoln, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights of our 10 days in Vietnam and loved it. It is in a great location in the old quarter so you can walk every where. The rooms are clean and spacious and the breakfast is good quality with lots of choice. However the thing that makes this hotel Is the staff. They were informative,... More 

Was this review helpful? Yes 1
Munich, Germany
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Calypso Grand Hotel the first 2 nights and the last night of our Vietnam trip. The location is great (in the Old Quarter) and lots of sights, restaurants and bars are in walkable distance. The rooms are clean and nicely designed. What we liked most about this place was the amazing staff. They were not only friendly... More 

Was this review helpful? Yes 2
Astipalaia, Greece
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we stayed at this hotel 3-4 times in between halong bay and sapa trips. so we had the opportunity to see many rooms. the experience was always good in all of them. although some dont have any view at all. staff was very good, rooms clean and comfortable, breakfast maybe needs a little more variety but generally we were very... More 

Was this review helpful? Yes 1
Ubud
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Grand is really a small, personal hotel where the staff know your name and treat you as a family guest. The hospitality is outstanding and nothing is too much bother: an adapter for the phone? Of course. Pick up some luggage accidentally left behind at 3am? No worries. Arrange a reliable guide for a Sapa trek? Leave it to... More 

Was this review helpful? Yes 1
Sydney
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This property is just fantastic. We have just left for train to Sapa after a 5 day stay. The service and facilities are 5 star. Elena, Amy and the staff were so good at their job that they made us feel like family. Professional and on the ball. Even packed us a food package to take on the long train... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We just traveled to Hanoi, and found the Calypso Grand Hotel on TripAdvisor. It is an incredible value with amazing staff! The rooms were not big, but they were large enough. The staff helped us at all hours. Our flight was delayed, but there was still someone at the door to just us in well after midnight. The hotel staff... More 

Was this review helpful? Yes 1
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was my first visit to Vietnam and I really did't realise on my first day in Vietnam staying at the Calypso Grand was the best hotel I would stay at in my ten day holiday. The staff, particularly Henry and Amy, really put themselves out to make my stay in Hanoi the best it could. They gave my friend... More 

Was this review helpful? Yes 2
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