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Calypso Grand Hotel

3.0 of 5 27 Cua Dong Street, Hoan Kiem, Hanoi 844, Vietnam
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Calypso Grand Hotel
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Calypso Grand Hotel
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663 reviews from our community

Traveler rating
    600
    58
    3
    0
    2
See reviews for
125
300
34
18
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Camberley, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I stayed in this hotel with my family in September 2014 during a trip to Vietnam and Cambodia. The overall facilities make it 3star in my view but the rooms were very nice, well equipped and spotlessly clean. Each had a PC and free wifi. The only slight negative was the shower which was a little difficult to use (very... More

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Amsterdam
2 reviews
5 of 5 stars Reviewed yesterday NEW

We chose the calypso grand hotel based on the reviews we found here. We checked in and out several time to go to Sapa and Halong Bay and were never disappointed with our rooms. The hotel organised our train tickets to Sapa, provided transfer and even a small packed up dinner as they said "the food on the train is... More

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The Exotic Orient
Top Contributor
66 reviews 66 reviews
47 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed yesterday NEW

Eager, attentive and hard-working management and staff make this hotel a great success. I’m not surprised by the very high rating it received in TA and its high score is truly well-deserved. This hotel offers everything that I wanted in a boutique hotel and more! This is the 1st Calypso brand of hotel that opened in Hanoi - about 3... More

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Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed in grand calypso based on trip advisor reviews and we didn't have a single regret. The staff were fantastic, always ready to entertain your queries and extra nice, always with a smile. The breakfast was good, always has an extra touch to everything. We stayed in the suite room and it was so spacious and clean. Good location,... More

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We used this hotel as our base in Hanoi. We were very impressed by all of the staff, so helpful and accommodating. Would definitely recommend! Great location right near the old quarter. We also booked 2 tours through the hotel which we were very happy with. Rooms were well appointed, we were luckily enough to get an upgrade for 2... More

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Eaubonne, France
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very attentive staff, especially Amy the manager of the hotel and Julie. The staff is very friendly and helpfull. One of the best staff I have experienced in hotels in many countries. Our room was decorated with many flowers and a birthday cake was offered for my wife.

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Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We were very impressed by all the service staff at the hotel, especially Rose and Juliet. On the first day, we were warmly welcomed by Rose, who apologised for an earlier hiccup with our airport transfer, and gave us a detailed introduction of the Old Quarter's attractions and recommended food places. She even gave us tips on how to cross... More

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London
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel was extremely good value and the staff really went out of the way to explain things and make our stay comfortable. We would like to single out, in particular, Amy, who was very helpful. Our room was spacious and light and we were surprised that our room was equipped with a PC with its own internet connection. The... More

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2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice spacious clean rooms, hotel well located within Old quarters with excellent staff. Would not hesitate to recommend. We left our luggage after checking out, for a 2 day Halong bay cruise. Upon return to hotel staff provided us with cool drink and towels to freshen up, before leaving for return flight.

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel itself was nice, rooms were spacious and location fantastic. But what made this hotel stand out was the staff, the service they provide outstrip all 5 star hotels. We stayed 2 nights and booked a package including Halong Bay which included airport transfers. We did Sapa independently but as we had an return airport transfer they arranged a... More

Was this review helpful? Yes 2
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Additional Information about Calypso Grand Hotel

Address: 27 Cua Dong Street, Hoan Kiem, Hanoi 844, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Calypso Grand Hotel 3*
Number of rooms: 19
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