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Calypso Grand Hotel

3.0 of 5 27 Cua Dong Street, Hoan Kiem, Hanoi 844, Vietnam
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Calypso Grand Hotel
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Calypso Grand Hotel
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699 reviews from our community

Traveler rating
    634
    60
    3
    0
    2
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129
317
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18
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Cooroy, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very very friendly. Excellent service - nothing is too difficult for Amy & the crew. Rooms clean, large . Good breakfasts. Even gave us a beautiful Xmas cake, card & chocolates! Good advice for getting around Hanoi when you arrive. Good location in the old quarter. 5 in our party & all more than happy with this hotel!

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Berlin, Berlin, Germany
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

At first: big big thx for all stuff! Very very nice and helpfull crew! Hotel is located in old part of Hanoi, close to main attriactions, but on the quiet street. We had junior suite with balcony: clean, nice and spacious. Every day fresh towels, soap etc and nice fruits. Breakfast is served a small buffet plus menu a'la carte.... More 

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Singapore
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stay with my family for a week in Dec 2014. Great room, clean and cozy, great staff with caring service when wife and child were unwell. Thanks Amy, Vivian and Trainee (sorry I din get his name) for being attentive and caring. Thanks Julie for making last minute day trip. We had a great time outdoor. And for helping us... More 

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Brooklyn, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

This is my first trip to Vietnam. The staff at Calypso welcomed me and made me feel competely special- were attentive to my every need and helped me with every detail- even offered to pick me up at the train station in the morning I was traveling to Halong Bay at no extra cost. The room was lovely- clean, spacious,... More 

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Sydney, Australia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights, on either side of a Halong Bay tour. The professional staff were very friendly and helpful; they helped us purchase tickets for the Vietnam vs Malaysia football game in Hanoi as well as last minute tickets to a water puppet show. They let us leave our luggage here while we went on our Halong... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Slaves to official hotel classification would rate this as a Superior Three Star hotel, yet it richly deserves the many five star approval ratings from TripAdvisor contributors on account of the exceptional warm and attentive service from Sydney-trained Amy, the hotel manager and her able team. We took the smooth elevator to our top-of-the-range 7th floor room where we found... More 

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Zurich, Switzerland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Well, this was probably the greatest place we've ever stayed for the price paid. It's a real oasis in the middle of busy Hanoi. Rooms are very nice and clean. The best thing is the staff. Everybody is really going the extra-mile to make each stay perfect. That's also mirrored in the breakfast, that's changing every day with the only... More 

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

I enjoy my stay in this hotel. During my first day,Julie welcomed us with useful advice and tips to explore nearby Hanoi city. She also provided a local map with recommended food and shop locations. Her staff, Rose has been a very friendly staff. When I was waiting for another tour guide to bring me to train station, she brought... More 

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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago

We followed the review and didn't regret of our decision for staying 3 nights at this hotel. Amy responded very quickly to my email and clearly explained the package which included a 2D1N stay in Halong Bay Cruise. Upon arrival , we were upgraded to Family Room with a nice balcony for a nite stay before proceed to Halong Bay... More 

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for two nights. Upon my arrival they immediately upgraded me to a deluxe room with a king bed and jacuzzi in their sister hotel Grand Calypso Suites which is in a better location as it is in central Old Quarter. Staff were very helpful in booking a tour to Tam Coc for me as well as transportation... More 

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Additional Information about Calypso Grand Hotel

Address: 27 Cua Dong Street, Hoan Kiem, Hanoi 844, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Calypso Grand Hotel 3*
Number of rooms: 19
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Hotel Style:
#2 Family Hotel in Hanoi
#5 Romantic Hotel in Hanoi
#12 Business Hotel in Hanoi

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