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Calypso Grand Hotel

Travelers' Choice award winner
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27 Cua Dong, Hang Bo, Hoan Kiem | Hoan Kiem, Hanoi 10000, Vietnam
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1 room 1 guest
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896 Reviews from our TripAdvisor Community

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Traveler rating
    815
    73
    6
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    2
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

To get to this hotel you have to fight through the narrow bustling streets of Hanoi. When we pulled up outside the hotel it doesn't look much amongst the other buildings and stalls. However, once you walk through the front doors are welcomed with big smiles and very friendly staff. We where taken to the dining area where they made... More 

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Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My friend and I stayed at this hotel for our first night in Vietnam. Great service- we were given early check in (we arrived at 9am and got our room straight away), lots of local tips and directions and were picked up from the airport for about $20. We also received a free upgrade which was very nice. Breakfast was... More 

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Oakland, California
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at the Calypso Grand Hotel for three nights. My friend and I had a large room with one large bed and a smaller bed. The balcony was small but nice to go out in the evening. The breakfast was good with different buffet selections every day. The pho from the menu was very good! The staff was very attentive... More 

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Los Angeles, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a fantastic stay at this hotel. The customer service was excellent; the staff knew us by name, and this went a long way in enjoying our stay. The little perks like fruit in the room, chocolates at night, rose petals on the bed and a smoothie upon check-in really helped personalize the stay, and the staff's willingness to... More 

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Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago

Great place to base yourself to explore the crazy old quarter. Easy walking distance to everything you want to do. Linda and her team are extremely helpful and lovely to deal with. Organised everything we needed help with, great suggestions of where to eat, visit etc. Provided a local map and marked all the great places to see, do and... More 

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Vietnam
Level Contributor
105 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Pros: Valet runs over to taxi to help, remembers where I want to go and helps with taxi when I leave. Friendly welcome and welcome drink. Happy atmosphere at breakfast. The service moves this to 5 stars...while the hotel is more like a big house with rooms because of the service it exceeds expectation. Excellent customer service trainer. I tested... More 

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Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This is a small hotel with a huge heart. Everyone who works here will go out of there way to make you welcome. The rooms are clean and stylish the breakfast is cooked to order so very fresh overall this is more then a 3 star hotel excellent. I rate it high we have been a lot round Asia and... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

I have never experienced better service than at this small hotel. The staff are extremely friendly, and make you feel at home the second you walk through the front door. If you organize a tour through the hotel, everything is taken care of for you. Not only will you be picked up and dropped off. You will be sent away... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

We have been travelling through Vietnam for four weeks now and have enjoyed some wonderful hospitality. But I can not say enough wonderful praise for Linda and her team! We simply don't want to leave. Linda has gone above and beyond to make our stay pleasurable and easygoing from the moment we arrived, organised our train and transfers to Sapa... More 

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london
1 review
5 of 5 stars Reviewed 5 weeks ago

The service at this hotel is second to none. Although we booked at very short notice, the staff and Linda in particular did everything possible to accommodate us and make us feel welcome. Linda was spontaneous and friendly, always ready to dispense information from her vast knowledge of Hanoi. Our breakfast was nice with a decent selection of a la... More 

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