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Calypso Grand Hotel

Travelers' Choice award winner
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27 Cua Dong, Hang Bo, Hoan Kiem | Hoan Kiem, Hanoi 10000, Vietnam
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Calypso Grand Hotel
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Calypso Grand Hotel
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791 reviews from our community

Traveler rating
    719
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Macclesfield
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Nice light room, comfortable bed, furnishings good. Balcony onto main street was small you could not sit out on it. No problem with street noise. Bathroom very good. Free wifi everywhere, very good breakfast with cooked eggs or local pho. Location on the edge of old town is close enough for a short walk to the centre. Staff are excellent... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for three nights and we were not disappointed. The hotel was extremely clean and the hotel staff were absolutely great. They go out of their way to make you feel comfortable and make you feel like home. The service they provided was amazingly awesome! Our tour guide for Ha Long bay came early and we thought we... More 

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London, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We thoroughly enjoyed our stay at this excellent hotel. The staff were so accommodating and friendly it was almost unbelievable. Breakfast was really good as anything you wanted was presented with a smile. It's in a really good location and the staff always called us a taxi which were totally reliable. We stayed in an upper floor family room which... More 

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Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

After much research on hotels in Hanoi, we decided on Calypso Grand Hotel after reading all the positive reviews and that they were able to help book tours to Sapa & Ha Long Bay. I emailed the hotel directly and requested for a quote. Amy, the manager, replied emails promptly and I made a deposit to secure my booking. She... More 

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Dubai, United Arab Emirates
Top Contributor
53 reviews 53 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel twice, once for two nights when we arrived in Hanoi and again when we returned from a tour of Halong Bay. When we arrived, we were informed that the two rooms we had requested were not available anymore, and they only had a family room. We were a bit disappointed but made it work. The... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Hanoi is a very busy, loud, yet exciting city. In this environment finding peace may seem difficult, but this is exactly what Amy and her team provided for us. At the Calypso Grand the service felt more like care as there was a very genuine and friendly approach to everything they did. We were provided with local insight, helped with... More 

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Dubai, Phuket
1 review
5 of 5 stars Reviewed 1 week ago NEW

Small hotel, centrally located in the Old Quarter of Hanoi, within easy walking distance of all places of interest. The hotel gave us a map that was easy follow. Excellent service from all the staff who were on hand to sort out any query / question we asked and we were provided with helpful advice. We were greeted every time... More 

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Kettering, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We were met on arrival at the hotel with a warm welcome and helpful advice. This set the standard for the whole stay as all staff could not be more friendly and helpful throughout, nothing too much trouble. For a three star hotel the accomodation was excellent. The rooms were comfortable with extra special touches such as fresh flowers. The... More 

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Colchester, United Kingdom
Top Contributor
55 reviews 55 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Although we arrived at the hotel from the train station at around 6 am, the staff were very helpful and accommodating and soon got us settled in for breakfast. Our rooms were made available ahead of time for us to freshen up and get settled. The hotel is in the north east of the Old Quarter and pretty much everything... More 

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Colchester, United Kingdom
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We only stayed one night here in this centrally located hotel, near the cathedral, the shopping district and the lake. On arrival, we were shown to our rooms. We'd had an upgrade and each room had a complimentary bottle of local red wine. Flower petals and chocolates were strewn across the bed. It looked like a honeymoon suited which was... More 

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