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Church Boutique Hotel Hang Ca

#139 of 537 Hotels in Hanoi
Certificate of Excellence
No.21, Hang Ca Street, | Hoan Kiem District, Hanoi 100000, Vietnam
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1 room 1 adult
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Church Boutique Hotel Hang Ca
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97 Reviews from our TripAdvisor Community

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Manchester, United Kingdom
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for 3 nights. We were in the "penthouse" ( the one & only room on the 8th floor). The room was lovely & clean but the size of a shoe box. It had a roof terrace which was good to have but lights etc needed repairing. The staff were friendly but everything in the hotel felt a... More 

Helpful?
Thank jojomanc
hkh hospitality e, Người quản lý at Church Boutique Hotel Hang Ca, responded to this review

Dear JoJomanc, First of all, On behalf of our hotel staff, I would like to express my deeply thankful for your comment about our hotel service . It’s our pleasure to have you as our guest and serve you with hospitality. We are very happy to know that you are satisfied with our hotel location and our staff. However,we are... More 

Ho Chi Minh City, Vietnam
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place is amazing. Pros: The staff are super friendly, very helpful in getting taxis, door service, bell hop, everything. They take care of it. The hotel looks very luxurious from both the inside and the hotel lobby. Rooms are well equipped with amenities, bed is nice, good sized tv for size of the room, really nice bathroom. Cons: The... More 

Helpful?
Thank bigrich45
hkh hospitality e, Người quản lý at Church Boutique Hotel Hang Ca, responded to this review

Dear Bigrich 45, Thank you for sharing with us your recent experience at our hotel. Iam very happy to hear that you enjoyed a great time in our hotel. We thank you for your kind words regarding our facilities , f&b services, location and all our staff. Thank you as well to let other travelers on Tripadvisor know about your... More 

Munich, Germany
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for one night since we were transferred there from another hotel (for some random reason). The room was a bit small and had like 27 degrees until we finally went to the reception and they turned the AC on. After that the room was definitely fine. We didn't have the breakfast and are thus unable to judge... More 

Helpful?
Thank maximiliankarmann
hkh hospitality e, Người quản lý at Church Boutique Hotel Hang Ca, responded to this review

Dear Maximiliankarmann, Thank you very much for taking the time to write such an possitive review a bout your stay at Church Boutique Hotel . We are glad to know that our hospitality reached your expectations and that you have enjoyed our facilities as well as our services. You know, your nice review is truly a Big Tip for all... More 

1 review
4 of 5 stars Reviewed October 27, 2015 via mobile

We were a party of 6 adults. We booked 3 rooms for 6 days/5 nights minus the overnight halong bay cruise. One of us, a doctor, stayed in the same hotel when it was very new. Four years later, it's not as new anymore. But manager tina and her team made us feel so at home and our stay very... More 

Helpful?
Thank Pamela M
hkh hospitality e, Người quản lý at Church Boutique Hotel Hang Ca, responded to this review

Dear Pamela M, First of all , On behalf of our hotel team , I would like to express my deeply thankfulI for this remarkable comment , and I appreciate every single word you have written about Church Boutique Hotel . My opinion is “Customer care and satisfaction is the key of any successful business ” so I’m very pleased... More 

Nashville, Tennessee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 7, 2015

Church Boutique has a friendly bellhop, knowledgeable front staff, clean rooms, good breakfast, fast wifi, and is conveniently located in the heart of the Old Quarter. BUT... Privacy is a serious issue here. We stayed with a group of 18 people and all shared the same sentiments. 1) The glass between the room and the bathroom is *lightly* frosted glass,... More 

Helpful?
Thank CHB707
hkh hospitality e, Người quản lý at Church Boutique Hotel Hang Ca, responded to this review

Dear CHB 707, First of all, On behalf of our hotel team, I Would like to give you a big thanks for your very positive comment. We are glad to know that our hospitality reached your expectations. Thank you as well for your suggestion to improve our hotel room. It really valueble for our renovation plan. One again, thank you... More 

Perth, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 2, 2015

I spent three nights at this hotel which is ideal located. The room 601 was small, but the bed very comfortable. The room needs a deep clean because of dust i had noticed almost in all corners. The breakfast: adequate and delicious. Service: Friendly, smiley, helpful. I was impressed about Mr. Hoan (the allrounder). He carried my luggage on my... More 

Helpful?
Thank Sailor233
hkh hospitality e, Người quản lý at Church Boutique Hotel Hang Ca, responded to this review

Dear Sailor 233, Thank you very much for taking the time to write such an possitive review a bout your stay at Church Boutique Hotel . We are glad to know that our hospitality reached your expectations and that you have enjoyed our facilities as well as our services. You know, your nice review is truly a Big Tip for... More 

Seattle, Washington
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 2, 2015

Clean rooms, good bed and linens, good breakfast, helpful front staff. Quick walk to the Lake and surrounded by "real" Hanoi -- streets, shops. Enjoy an early morning walk as the city wakes up and small shops open. My room was on 4th floor on street side. A bit louder than I'd have liked.

Helpful?
Thank NJ352
hkh hospitality e, Người quản lý at Church Boutique Hotel Hang Ca, responded to this review

Dear NJ 352, Thank you for sharing with us your recent experience at our hotel. Iam very happy to hear that you enjoyed a great time in our hotel. We thank you for your kind words regarding our facilities , f&b services, location and all our staff. Thank you as well to let other travelers on Tripadvisor know about your... More 

Bellingen, Australia
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed August 24, 2015 via mobile

I'd like to give this hotel 5 stars because parts of our stay were 5 star but some things need improving. We had been staying at a nearby more expensive hotel but we got a good deal at Church Boutique and our friends had been staying and were quite happy with it so we booked it. Firstly the room is... More 

Helpful?
Thank holidayer20
hkh hospitality e, Người quản lý at Church Boutique Hotel Hang Ca, responded to this review

Dear Holidayer 20, On behalf of our hotel team, I would like to give you a big thanks for your positive comment on your recent stay at Church Boutique hotel. I am much appreciated you for taking the time writing such a very detailed review about our hotel. I’m glad to hear that you enjoyed great time at our hotel.... More 

Brooklyn
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 12, 2015 via mobile

When exploring Hanoi, this is the best spot to be. Walking distance to the lake and all Old Quarter Shopping and nightlife and a quick cab ride to West Lake. Staff was helpful and always available to give directions. The rooms are clean and good size for the city. My towels were a little worn down but staff came quickly... More 

Helpful?
Thank JocSLP
hkh hospitality e, Người quản lý at Church Boutique Hotel Hang Ca, responded to this review

Dear Joc SLP, First of all, On behalf of our hotel staff, I would like to give you a big thanks for your really nice comment about on our hotel service . It’s our pleasure to have you as our guest and serve you with hospitality. We are very happy to know that you are satisfied with our hotel location... More 

London, United Kingdom
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed August 11, 2015 via mobile

I was expecting quite a bit from this little hotel, sadly it failed to deliver. We were greeted to a mountain of luggage in reception. Not quite the Boutique feel we were expecting. I really don't mind luggage in the lobby, but if you are selling yourself as a boutique hotel then try at least to look like one! The... More 

Helpful?
Thank Lilh00
hkh hospitality e, Người quản lý at Church Boutique Hotel Hang Ca, responded to this review

Dear Lilh00, Thank you very much for taking the time to write and share your comments of your stay at the Church Boutique hotel. We are so regretful to hear about your unsatisfactory experience about our hotel. For us, guest’s feedback is one of the best way to improve our service. Your comment is very important for our business. Please... More 

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