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All 507 Hanoi hotels

Church Boutique Hotel Hang Gai

4.0 of 5 Hotel   |   95 Hang Gai | Hoan Kiem District, Hanoi, Vietnam
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Church Boutique Hotel Hang Gai
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Ranked #99 of 507 Hotels in Hanoi
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Ray S Beechworth, Australia
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170 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beechworth, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Well appointed with quality finishes but rooms are very small and over crowded with furnishings etc, Day Manager and his deputy Manager were the only one with professional expertise, the others including the night manager were lacking in customer service and professionalism. Dining was a comedy, soup arrived after mains, steak on menu required a staff member getting on his... More 

Was this review helpful? Yes 2
Son N, Manager at Church Boutique Hotel Hang Gai, responded to this review

Dear Ray S. On behave of Church boutique Hotel Management, I would like to say thank you so much for your honestly comment during your stay with us. We are so sorry for any inconvenience caused to you during your stay. We always follow the guest's satisfaction, so, your comment is so important for our business. We look forward to... More 

los angeles
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i stayed 6 nights at the church boutique hotel and enjoyed every moment of my stay. From the very beginning of my stay, the staff at the hotel really helped to make me feel comfortable and at ease. They arranged for a car to pick me up from Hanoi airport upon my arrival and arranged for another car to take... More 

Was this review helpful? Yes 2
Melbourne, Victoria, Australia
Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Not only is the location in the famous silk street of the old quarter of Hanoi, the service and charm of this hotel is way above expectation. The reception staff were very helpful when our travel agent messed up our booking. Not their fault but they were friendly and so helpful.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Church Boutique hotel in Hanoi and found it to be very well located and convenient. The staff were very friendly and made us feel like valued guests. The room is a comfortable size and very clean. Although the road in front of the hotel is busy our room was not noise at all. A good... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is gorgeous and the staff is just superb. We stayed for just one night on a Thursday before heading out to Da Nang. For our return flight home the following Tuesday we had about 5 hours in Hanoi and wanted to walk around. Not only did they let us leave our luggage with them, they lent us an... More 

Was this review helpful? Yes 1
Hyogo, Japan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My Vietnamese friend arranged me the room for two-night business use. It was the only room in 8th floor (the highest floor), with a balcony offering a nice view of old Hanoi houses (small shops built very closely to each other) surrounding the hotel. Since the front manager (beautiful!) and other clerks were unexpectedly kind, friendly and accomodating, I could... More 

Was this review helpful? Yes 3
Kimberley, South Africa
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 31, 2014

Well this hotel certainly is a little more expensive however the service was excellent. Depending on what type of holiday you are one - this one is a little more expensive but its worth it. We travelled as a party however booked into the Church Boutique hotel not knowing there were a few. But these people made it so easy.... More 

Was this review helpful? Yes 2
Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 31, 2014

We arrived late after a very long day of travelling and were greeted with a warm welcome and a spotlessly clean and super comfortable room. We loved everything about this place and compared to other hotels in the area it seemed to really stand out in terms of professionalism and with it's very modern interior. The location is absolutely perfect,... More 

Was this review helpful? Yes 3
Port Jefferson, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 23, 2014

What a gem! Centrally located in the Old City is this fabulous boutique hotel. Rooms are clean, comfortable and stylishly decorated. Outstanding staff is friendly, helpful and sincerely cares about your stay. Each morning in the breakfast room we were greeted by the chef and the wait staff and made to feel at home. The front desk and doormen greet... More 

Was this review helpful? Yes 3
Son N, Manager at Church Boutique Hotel Hang Gai, responded to this review

Dear Nancyny3, Thank you for your comments! I was glad to hear that you had a good stay with us during your recent trip to Hanoi and that you enjoyed our location, service and food. I have passed along your comments to our management to congratulate the staff on their hard work and to encourage them to continue to improve... More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 20, 2014

We stayed at this hotel in October 2014 on our second trip to Vietnam and found it to be an excellent hotel. The staff were very professional and helpful. We had a nice quiet room and the breakfast was very good. The hotel is situated in Hang Gai which is very central and a 5 minute walk to the lake.... More 

Was this review helpful? Yes 5
Son N, Manager at Church Boutique Hotel Hang Gai, responded to this review

Dear Norman B. On behalf of the hotel management, I would like to say my sincere thanks to you. Your review is a big recompense for our hotel and it helps our hotel to assert our brand name. I hope that the future customers will be satisfied by our services. We look forward to welcoming you again in Church boutique... More 

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Additional Information about Church Boutique Hotel Hang Gai

Address: 95 Hang Gai | Hoan Kiem District, Hanoi, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Church Boutique Hotel Hang Gai 4*
Number of rooms: 35
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Hotel Style:
#16 Luxury Hotel in Hanoi
#50 Romantic Hotel in Hanoi
#72 Business Hotel in Hanoi
#75 Family Hotel in Hanoi

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