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Church Boutique Hotel Hang Gai

#119 of 519 Hotels in Hanoi
Certificate of Excellence
95 Hang Gai | Hoan Kiem District, Hanoi, Vietnam
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Church Boutique Hotel Hang Gai
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Church Boutique Hotel Hang Gai
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219 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My daughter and I stayed here twice during the last two weeks. Both times the service was the same-really good. The first time we were given a double bed: a call to Reception had us in a new room with two single beds in less than 5 minutes and the porter was quick to move our luggage. The restaurant is... More 

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Bangkok, Thailand
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were picked up from the airport, good start, the hotel is located in close proximity to the old sector, the lake and the weekend night market, with Silk Road out the front. The staff are so friendly and only to willing to help with anything. The rooms are not large but We have stayed in smaller, and I was... More 

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Singapore
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Apparently a 3star hotel but cmon.. Its worth much more. It's 6 stars to me. Had stayed on level 9, beigng the highest. I am blessed to have randomly found this hotel online which turned out to be one of my best stay ever possible. Extremely affordable for the amazing quality & experience. Most favourite hotel i have stayed! (1)... More 

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Sydney
Level Contributor
1 review
4 of 5 stars Reviewed 1 week ago

My room with street view was good, the hotel's location excellent and they have all the amenities you need. I guess the best sign of my appreciation is that I am just about to book the same hotel (hopefully even the same room) again !

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A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago

First time checking into a Boutique hotel and it was a disappointment. 1. Bed was uncomfortable and my body ache after a night sleep. Was tossing and turning whole night. 2. Mini fridge not working, got e staff to check and they say there is nothing they can do. Could not infuse my daily detox drink as a result. 3.... More 

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Son N, Manager at Church Boutique Hotel Hang Gai, responded to this review

Dear, A TripAdvisor Member. On behave of Church boutique Hotel Management, I would like to say thank you so much for your honestly comment during your stay with us. We are so sorry for any inconvenience caused to you during your stay. We always follow the guest's satisfaction, so, your comment is so important for our business. Please let us... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here during our stay in Hanoi, on and off for 8 days. We traveled with 2 children, one infant and an 8 year old, and therefore needed an extra bed. The hotel was more than accommodating. We left extra luggage with the hotel during our travels and the room was always cleaned and stocked. Breakfast is also decent,... More 

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Son N, Manager at Church Boutique Hotel Hang Gai, responded to this review

Dear Ms. Alissa K. Thank you for taking the time to write a review on your recent stay at Church Boutique Hotel. I am delighted to know that your family had a pleasant stay and our facilities& service were up to your expectation. Your compliments will be shared with our team as it will certainly encourage them to continuously improve... More 

Bendigo, Australia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice little hotel with very friendly staff. However, our first visit was in a small room with no external window. There was one internal window that needed the curtain across because it looked out into a public area. Not good if you are in any way claustrophobic. On our second visit the room was much larger and... More 

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Son N, Manager at Church Boutique Hotel Hang Gai, responded to this review

Dear Helen175, On behave of Church boutique Hotel Management, I would like to say thank you so much for your honestly comment during your stay with us. We are so sorry for any inconvenience caused to you during your stay. We always follow the guest's satisfaction, so, your comment is so important for our business. We look forward to welcoming... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

don't get me wrong this hotel is lovely, and we are lucky to have found such a nice place to stay in Vietnam - however we've had quite an issue getting here! We had booked three nights at the hotel, but upon arrival we were told that our booking had been transferred to another hotel branch, which is fine but... More 

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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Lovely hotel, very clean and very well kept.... However we were moved hotels having been told for our three nights we would have the same room after the first night. We were given 10 minutes after a very lovely massage to pack up everything and get in a taxi which we had to pay for ourself. The next night we... More 

Was this review helpful? Yes
Son N, Manager at Church Boutique Hotel Hang Gai, responded to this review

Dear. Imogen S, On behave of Church boutique Hotel Management, I would like to say thank you so much for your honestly comment during your stay with us. We are so sorry for any inconvenience caused to you during your stay. We always follow the guest's satisfaction, so, your comment is so important for our business. Please let us know... More 

Bangkok, Thailand
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed June 12, 2015

This is not a boutique hotel in the western sense of the word. The Vietnamese seem to apply the term to any smaller hotel. That said, it has a good location in the old quarter and the higher floors are quiet (free from street noise). The staff were consistently friendly and responsive. This made up for the other aspects I... More 

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