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Church Boutique Hotel Hang Gai

#136 of 537 Hotels in Hanoi
Certificate of Excellence
95 Hang Gai | Hoan Kiem District, Hanoi, Vietnam
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1 room 1 adult
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Church Boutique Hotel Hang Gai
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258 Reviews from our TripAdvisor Community

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Sydney
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed yesterday NEW

With reasonable expectations, we arrived to a hotel where the foyer smelled like sewerage, the staff couldnt speak very good English and the restaurant was closed. The room was very clean and tidy but there ware some areas that needed attention...the WIFI didnt work, the curtains were missing some rungs and didnt close properly and things were colder out of... More 

Helpful?
Thank JaneRohan
Rio de Janeiro, RJ
Level Contributor
258 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good for the price paid. No internet in the first day, later fixed. The staff has no english skills, what seems to be normal here. Good breakfast and good room overall. Good for the money, only for the night.

Helpful?
Thank AndreValentim71
Brighton, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This was our first hotel in Vietnam and the worst of our three week stay. It was in a great location in the old quarter and the staff were very helpful. However, it was a little tired and the breakfast was poor. It was expensive for what it was, especially as we had paid for a suite.

Helpful?
1 Thank KSWhitters
Los Angeles
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 9, 2016

I stayed in this hotel in January 2016, and found it delightful. Although it was in the charming but noisy old quarter, it was very quiet inside, and everything was clean and beautifully cared for. The breakfast buffet was not large but excellent quality. I especially appreciated the manager, who helped me to resolve a problem with Booking.com when I... More 

Helpful?
Thank TravelMom94
Sydney, Australia
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

The location of the two Church Boutique hotels in Hang Gai is excellent: in the middle of the old quarter, close to the Lake and all the silk and art/craft shops. The hotels are typical of those in the old quarter with clean but small rooms, many with little natural light. The one at 95 Hang Gai has a quite... More 

Helpful?
Thank aussievoyageur
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 2, 2016

My husband and I stayed here for 2 nights. The hotel is on a great street in the Old Quarter. Our room was comfortable-small desk, nice bathroom, room with a view of the street! The staff were friendly and helpful. Breakfast and free wifi are included.

Helpful?
Thank capadew
Son N, Manager at Church Boutique Hotel Hang Gai, responded to this review

Dear Capadew, Thank you for your comments! I was glad to hear that you had a good stay with us during your recent trip to Hanoi and that you enjoyed our location, service and food. I have passed along your comments to our management to congratulate the staff on their hard work and to encourage them to continue to improve... More 

Vienna, Austria
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

Firstly we arrived and our room had two single beds. Not ideal as a couple. When we asked reception they indicated our room we were supposed to be in had issues with the hot water.... I didnt understand why they didnt tell us when we checked in 5 minutes prior. No offer of any compensation. The next day we had... More 

Helpful?
1 Thank schmango
Melbourne
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 14, 2015

We went in a group of 3. The rooms are clean and beds are very comfortable. All staff were lovely and poliite. Breakfast was cooked to order and the coffee was just the thing to get you going in the morning. The rooms are also very quiet with this being a boutique hotel right in the heart of the old... More 

Helpful?
Thank pearl_sims
Son N, Manager at Church Boutique Hotel Hang Gai, responded to this review

Dear Pearl_Sims. On behalf of the hotel management, I would like to say my sincere thanks to you. Your review is a big recompense for our hotel and it helps our hotel to assert our brand name. I hope that the future customers will be satisfied by our services. We look forward to welcoming you again in Church boutique hotel... More 

Nong Khiaw, Laos
Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 2, 2015

I spent 1 night only at Church Boutique Hotel. It was a very comfortable and refreshing stay. Very centrally located in the old quarter, clean and neat rooms and bathroom. The breakfast was also very good and the staff extremely helpful. I would recommend this place to anyone travelling to Hanoi.

Helpful?
Thank ScroSergio
Son N, Manager at Church Boutique Hotel Hang Gai, responded to this review

Dear ScroSergio, Thanks for the great review in regards to your recent visit to our Church Boutique Hotel! Appreciate all of your comments as well as your believe in what our team provides day in and day out! We have all worked to insure we provide a gracious and genuine level of service! I appreciate very much your recommending us... More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 1, 2015

Had a lovely two nights here. In a great location and the staff is very helpful. The breakfast was included and very good - omlets if you wanted them,and a variety of other foods - homemade yogurt which we had not found often in Vietnam. They offer a green solution in that they will not change your towel if you... More 

Helpful?
1 Thank bede505
Son N, Manager at Church Boutique Hotel Hang Gai, responded to this review

Dear Bede505, Thank you for your comments! I was glad to hear that you had a good stay with us during your recent trip to Hanoi and that you enjoyed our location, service and food. I have passed along your comments to our management to congratulate the staff on their hard work and to encourage them to continue to improve... More 

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