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Golden Silk Boutique Hotel

#100 of 522 Hotels in Hanoi
Certificate of Excellence
Hotel website
109-111 Hang Gai Street, Hanoi 21200, Vietnam
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Golden Silk Boutique Hotel
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480 Reviews from our TripAdvisor Community

Traveler rating
    211
    205
    48
    8
    8
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57
234
27
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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Maumelle, Arkansas
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed today NEW

Very nice and efficient staff - we were checked in quickly and helped quickly with our local plans. Nice room, fairly spacious room; very clean. Good location if you're interested in central Hanoi. Good breakfast.

Was this review helpful? Yes
Ubud, Indonesia
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I had lunch in the hotel with a group of friends. The staff was amazing, very friendly and polite, and the cooking staff respected my wish for vegetarian food and made me some lovely spring rolls! The hotel is beautifully decorated and located right in the Old Quarter.

Was this review helpful? Yes
Level Contributor
9 reviews
5 of 5 stars Reviewed 3 days ago NEW

From start to finish, this hotel looks great. It has a modern yet stylish feel. The staff are nice and let you use the wifi for free. Everything is mirrored and shiny. I heard other people saying that they knew of our hotel because of it's looks. It's also close to shops and restaurants which is convenient. We are very... More 

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Perth , Australia
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent 3 days at this hotel at the end of June in a heatwave. The service was excellent , the staff spoke fluent English and were very attentive. The room selection was extensive and due to the low cost I chose to book a balcony suite. The suite was large, spotless and the air conditioning was very effective. The... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this wonderful gem of a hotel a total of 4 nights during a 10 day trip to Vietnam. Both stays were absolutely perfect and I highly recommend this hotel to anyone looking for 5-star experience in a smaller hotel. Staff were extremely courteous and attentive, particularly considering I checked in twice very late at night due to late... More 

Was this review helpful? Yes 2
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Tod M, Thank you very much for taking your valuable time to write us a great review on TripAdvisor. Your great compliments is a source of motivation for us to provide the excellent service to every customer. Tod M, It was my pleasure to meet & talk with you during your time here & I hope to see you... More 

Leeds, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Planned & booked from the UK myself using Trip Advisor reviews I found really helpful. At the airport we jumped in a taxi right outside the door, a 40 minute journey for £20. We had a really warm welcome on arrival at 6:30am; we were looked after so well. Our room was in the centre of the hotel without windows,... More 

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear PamellaDunn355, Thank you for taking time to write such a nice and detailed review about Golden Silk Boutique Hotel. We are delighted that you enjoyed your stay with us despite in a room without view & highly appreciated that you have a good knowledge of Hanoi buildings, which located in the old quarter. Please feel free to contact me... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

From the moment I arrived at this hotel I felt welcomed by friendly and helpful staff. The Front Desk staff assisted me with money exchange and a map of tbe city. They also helped me find the restaurant I wanted to eat dinner at. They helped me with the return taxi by checking the charge. The hotel was well located... More 

Was this review helpful? Yes 2
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Suzanne P, Thank you so much for sharing your satisfy experience about your recent stay at the Golden Silk Boutique Hotel & your goodwill to recommend our Hotel to others. We look forward to welcoming you back to Golden Silk Boutique Hotel soon. Kind regards, Emily Chu General Manager More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 29, 2015

Brilliant location. Easy walking distance to a huge number of restaurants. We dined out every night and always had a great experience with top quality safe food. Walking around this area you are 100% safe. The staff are great , nothing is too much trouble. We would stay here again without question

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Graeme M, Thank you for taking time to write such a nice review about Golden Silk Boutique Hotel. We are delighted that you enjoyed your stay with us. It has been our pleasure serving you and thank you again for choosing Golden Silk Boutique Hotel. We look forward to serving you again soon. Kind regards, Emily Chu General Manager More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 28, 2015

The good: Location is A1 you could not get a better spot. Rooms are decent in terms of decore and cleanliness. The breakfast selection is good and up to standard for a boutique hotel. The bad: The staff were at best passable, at worse, hopeless. A mate and I booked twin beds. On check in they gave us a single... More 

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Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Benjamin K, Thank you for taking time to review your stay experience with us. Your detailed comments for both Good & bad are noted & I would like to thank you for this. Your comments are important in our constant endeavor to enhance our offer, both in terms of the services and the products we offer. Benjamin K, we... More 

Wollongong
Level Contributor
76 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed May 22, 2015

This hotel is in an excellent location in the silk selling area of the old city. You can walk everywhere (dodging the chaotic traffic), including many of the sights and lots of restuarants. The room was a good size, and quite comfortable. However, like many Hanoi buildings, this one is tall and narrow, so many of the rooms do not... More 

Was this review helpful? Yes
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear nights57, Thank you for taking time to write such a nice and detailed review about Golden Silk Boutique Hotel. We are delighted that you enjoyed your stay with us despite in a room without view & highly appreciated for your kind understand about Hanoi building. Please feel free to contact me for your next visit to Hanoi & you... More 

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