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Golden Silk Boutique Hotel

#109 of 537 Hotels in Hanoi
Certificate of Excellence
Hotel website
109-111 Hang Gai Street, Hanoi 21200, Vietnam
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Free foot massage!!!
1 room 1 adult
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Golden Silk Boutique Hotel
Golden Silk Boutique Hotel
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599 Reviews from our TripAdvisor Community

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Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Not the best hotel I have ever stayed at in terms of amenities (the dining area is a bit makeshift although the food is ok if you need to order dinner) and it's a bit tired and decor could do with an update. There was only 1 power outlet in my room which looked seriously dodgy and I was able... More 

Helpful?
Thank Alison B
Ashburn, Virginia
Level Contributor
197 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The bed would have been comfortable enough but since we were there 2 nights, we added the foam topper and made it very comfortable. Good city location with a short walk to shopping and sightseeing. The room was large and comfortable, 2 sinks in the bathroom was a plus. The service was good. The restaurant food was average.

Helpful?
Thank Cliff R
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Great location to explore Hanoi from. Staff were nice and breakfast fine. Room was OK but the window overlooking the stairwell made it feel a bit claustrophobic...email ahead to get a window with daylight! Overall it was fine as a base to explore Hanoi and for the price but it doesn't compare to some of the other hotels we've stayed... More 

Helpful?
Thank genevieve1986
Wymondham, United Kingdom
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed 3 nights at this hotel, arrived very early in the morning but our room was not available, not their fault though and they did give us a temporary room as soon as they had one, for a small charge of course. Be warned if you go to Hanoi in winter, as we did and you get hit by... More 

Helpful?
Thank proyle
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Proyle, Thank you so much for sharing your satisfy experience about recent stay with the Golden Silk Boutique Hotel. It was our pleasure to serving you & looking forward to serving you again. Kind regards, Emily Chu General Manager. More 

Bangkok
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There were three of us in a slightly bigger room, so space was really limited. However, all other aspects of the room was very good, large screen TV, clean bathroom, clean room, comfortable bed, etc. We also got an upgrade to a room with balcony, which was a nice surprise. Staffs are very helpful and friendly Breakfast has nice variety... More 

Helpful?
Thank KijoMaMaSito
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear KijoMaMaSito, Thank you so much for sharing your satisfy experience about recent stay with the Golden Silk Boutique Hotel. Do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & we look forward to welcoming you back soon. Kind regards, Emily... More 

Cairns, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for 4 nights. We had 3 in a room which tended to be very cramped although the rooms were very clean their wasn't much space to move around. The staff were very friendly and helpful. They have a great roof top bar with great views. The breakfast bar was very good. I would stay at this... More 

Helpful?
1 Thank June094
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear June094, Thank you so much for sharing your satisfy experience about our Rooftop Bar as well as general service at the Golden Silk Boutique Hotel. Do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & we look forward to welcoming... More 

Karlskrona, Sweden
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The only good thing about this hotel is it's location. However there is a lot of hotels in the same city block. Don't let the star rating fool you. The hotel have seen it's best days. Some of the rooms are without windows! This hotel needs a total renovation. Breakfast is belove average and staff not more than OK.

Helpful?
1 Thank Michael N
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Michael N, Thank you for spending time to review us on Tripadvisor. We are always appreciate the customer's feedback, which would definitely an useful source for us to continuously improve both facilities & services. It was our pleasure to serving you & we look forward to serving you again. Kind regards, Emily Chu General Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

Traveling and exploring the world cuisine has been my favourite hobby. The Golden Silk Boutique Hotel had made my trip to Hanoi a memorable one. The food was excellent and the rooftop bar was spectacular. The staffs were friendly and caring. Its room was very comfortable and relaxing while room services were amazing. I enjoyed my time there and would... More 

Helpful?
Thank A TripAdvisor Member
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Tripadvisor Member, Thank you so much for sharing your satisfy experience about recent stay with the Golden Silk Boutique Hotel. Do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & we look forward to welcoming you back soon. Kind regards,... More 

Rabat-Sale-Zemmour-Zaer Region, Morocco
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent customer service and accommodations. The hotel breakfast and lunch were also excellent. The rooms were clean and the maid service were polite and responsive. The hotel is located in a convenient location with a variety of stores and restaurants nearby.

Helpful?
Thank Rashad A
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Rashad A, Thank you so much for sharing your satisfy experience about recent stay with the Golden Silk Boutique Hotel. Do tell your friends about us when they are headed this way so that we can look after them too. Thank you again for choosing stay with us & we look forward to welcoming you back soon. Kind regards,... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed recently with family for a few nights. The staff were friendly and very helpful. The rooftop bar had Hanoi at your feet, and was a refuge from the hustle and bustle below. The manager (Ba Ky Nguyen) was attentive and very good at his job. We were scarcely without a drink in our hand. I would recommend to... More 

Helpful?
Thank George R
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear George R, Thank you so much for sharing your satisfy experience about our Rooftop Bar & recent stay with the Golden Silk Boutique Hotel as well. I will share this review with Ba Ky Nguyen & team like a big encouragement. It was our pleasure to serving you & we look forward to serving you again soon. Kind regards,... More 

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