We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 494 Hanoi hotels

Golden Silk Boutique Hotel

4.0 of 5 Boutique Hotel   |   109-111 Hang Gai Street, Hanoi 21200, Vietnam
Hotel website
Hotel amenities
Offers & Announcements
FREE UPGRADE ! ! !
Save Saved
You added Golden Silk Boutique Hotel to your Saves list
Golden Silk Boutique Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
85%
Ranked #84 of 494 hotels in Hanoi
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Mike x Florida
  • Overview
  • Reviews (355)
  • Photos (163)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (106)
  • Location
  • More
true
Write a Review

355 people have reviewed this hotel

Traveler rating
    162
    142
    38
    7
    6
See reviews for
41
175
20
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for two nights in January 2014. The location is great - within walking distance of all of the activity of the city, restauarants and the lake, etc. Our room faced the street and was noisy but it quieted down late in the evening. Staff was not as pleasant or helpful as other hotels we stayed at in... More

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Mike X, Great to hear from you and know that your experience with us was an enjoyable one and you would come back again. Thanks you for your review & we look forward to welcoming you back to the Golden Silk Boutique hotel in the not far distance. Kind regards, Emily Chu General Manager More

Byron Bay, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This place was a good little find, a small and quite luxurious hotel right with a decent breakfast buffet and charming service - and a total bargain. We booked a suite, and half expected it to be awful because it was so cheap, but the room was great, and we loved staying here. We were here for 5-6 nights and... More

Was this review helpful? Yes
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Wonderlust74, I thank you so much for your kind review you have shared regarding your recent stay with us. I am delight that the hotel location, room & service were met your expectation. I will make sure to pass your comment to the team who always strive to bring to the guests a memorable experience and an enjoyable break... More

Haslemere
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of the hotel is fabulous right in the old quarter and vibrancy that this brings. The staff are excellent in every respect - their charm, and willingness to make your stay as perfect as possible is obvious to all and was greatly appreciated. But I am afraid that that is where the complements stop. I do not expect... More

Was this review helpful? Yes 3
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Bracken3Haslemere, Thank you for sharing your recent experience at our Golden Silk Boutique Hotel! On behalf of the hotel management I would like to express my sincerely apologies for the inconveniences that you appear to have encountered. Bracken3Haslemere, please be rest assured that we have immediately worked out with the chamber maid & FnB manager so that we must... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed initially 2 nights. 2 rooms. Our room was tiny, but the welcome services were great. Kids enjoyed their big room. Location is excellent and near to all must see attractions. We stayed one more night before leaving Vietnam and to our pleasant surprise we got our room upgraded to ex. Suite. That was lovely and completely different experience.... More

Was this review helpful? Yes
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Yasir O, Warmest greetings from Golden Silk Boutique Hotel. I thank you so much for your review you have shared regarding your recent stay with us. I am delight that the hotel location, room & service were met your expectation. I will make sure to pass your comment to the team who always strive to bring to the guests... More

Toronto, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful boutique hotel centrally located in the old quarter perfect for walking around. Great staff, clean rooms, modern decor and amenities, breakfast was good. Free Wifi and drinking water daily. Nice sitting area in front to catch all of the city buzz. Careful crossing the street motorists do not slow down. ever.

Was this review helpful? Yes 7
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear RoseKnows416, Thank you for sharing your experience at our Golden Silk Boutique Hotel Hanoi! I am pleased to see that you enjoyed the Great location, friendly staff, professional service of our Hotel! Glad also to know that the level of service you received from our staff was satisfying and that we can expect you back with us for another... More

Ottawa, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great location, friendly staff, professional service both at the restaurant and in the hotel. It was a modern beautiful hotel in the heart of the Old Quarter. Would stay there again. They were very accommodating to our family. We felt safe and well cared for. Our young son got a lot of attention from the front desk staff. A very... More

Was this review helpful? Yes 2
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Tanja P, Thank you so much for your " two thumbs up". It sounds like you had a great visit & I am so happy that my team served with you & your family by friendly & professional way. I glad that you enjoyed "great coffee, traditional Vietnamese food or 'comfort food' like pizza and pasta" at our restaurant.... More

Nelsonville, Ohio
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

By far the best hotel experience I have ever had. The staff at the hotel are some of the nicest people I have ever met. They make sure you have a great experience in the hotel but also when you leave to see the city. Las Vegas hotels do customer service well but could learn a lot from Golden Silk.... More

Was this review helpful? Yes 3
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Andy F, It is great to hear that you had found out Golden Silk Hotel is the "best hotel ever" in Hanoi & & I will make sure to pass your comment to the team who always strive to bring to the guests a memorable experience and an enjoyable break that they deserve. I would like to thank you... More

Newcastle, Australia
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have to say our experience at the Golden Silk Boutique Hotel was outstanding. The staff are lovely, obliging and helpful. We actually stayed at the hotel three times during our holiday as we visited Sapa and Halong Bay in between. I can't fault the hotel at all. It is centrally located and the rooms are well maintained, stylish and... More

Review collected in partnership with this hotel

Was this review helpful? Yes 7
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Erin K, Thank you so much for sharing your outstanding experience about Golden Silk Boutique Hotel on TripAdvisor. I also would like to thank you for highlighting our positive points like Location, service & staff. I will definitely to share your comment with team & it is always served as an encouragement to the whole team to keep on... More

Contributor
14 reviews 14 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 22, 2014

We stayed here as part of a tour and found it outstanding. Cleanliness, room size and specification, friendliness all excellent. The hotel is well positioned in the centre of the city with easy access to restaurants, shops, the Water Puppet theatre, etc

Was this review helpful? Yes 10
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear CSRHERTS, Thank you so much for your 5* review, it really made my day worthwhile. I glad that hotel location and service have prized. I will make sure to pass this comment to the team who always strive to bring the guests a most pleasant memorable stay with us. CSRHERTS, our team looking forward to welcoming you back to... More

Metro Manila, Philippines
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 19, 2014

Golden Silk is located along the silk street of Hanoi's Old Quarter. The rooms aren't huge, but they are very clean, modern and have also the amenities a traveler needs. Wifi and cable tv is free, and the hotel also gives complimentary drinking water daily. The staff's very professional and always ready to assist. The hotel is also nicely located... More

Was this review helpful? Yes 8
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Korina M, Warmest greetings from Golden Silk Boutique Hotel. Thank you so much for your review you have shared regarding your recent stay with us. I am delight that the hotel location, room & service were matched the level of comfort and security as your expectation. i am happy to hear that you had enjoyed your stay at Golden... More

Owners: What's your side of the story?
If you own or manage Golden Silk Boutique Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Golden Silk Boutique Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Golden Silk Boutique Hotel

Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Expedia, Travelocity, Booking.com, Tingo, BookingOdigeoWL, Venere and Otel so you can book your Golden Silk Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

163 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (145)
Viewed
Room/suite (56)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (21)
Viewed
View from room (11)
Viewed
Bathroom (18)
Viewed
Dining (10)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Bathroom (1)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Hanoi with
any amenities

Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style
#10 Luxury Hotel in Hanoi #33 Business Hotel in Hanoi #43 Family Hotel in Hanoi #47 Romantic Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
"Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more   less 
Number of rooms
55

Questions & Answers

Questions? Get answers from Golden Silk Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer