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All 506 Hanoi hotels

Golden Silk Boutique Hotel

4.0 of 5 Boutique Hotel   |   109-111 Hang Gai Street, Hanoi 21200, Vietnam
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Golden Silk Boutique Hotel
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Ranked #94 of 506 Hotels in Hanoi
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Martin D Ottawa, Canada
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396 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel is located in the heart of the Old Quarter which is convenient to visit after work and discover this part of Hanoi. The Old Quarter is organized in a very logical way so that each street has a specialty (cookware, clothes, etc) making it easy to find what you need. The hotel has small rooms but they offer everything... More

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Melbourne, Australia
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We only stayed one night but found this hotel fine for our needs. It is situated in the old quarter not far from the lake. The wi fi works very well. The room was clean and reasonably well maintained. The buffet breakast had a reasonable number of items to choose from. The only downside to the hotel is the noise... More

Was this review helpful? Yes
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear 56ajax, Great to hear from you and know that your experience with us was an enjoyable one. Thank you for your review & we look forward to welcoming you back to the Golden Silk Boutique hotel soon. Kind regards, Emily Chu General Manager More

Hagley, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Found all of the staff without exception very helpful, Jessica, Emily (manager) and Lee (100 dollars) were outstanding. Breakfast was very good, splendid selection with a tremendous 'egg station'. The rooms were on the small side but adequate. We stayed at the hotel for a single night either side of a cruise at Halong Bay. Neither room we used had... More

Was this review helpful? Yes 2
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear qwerty222222, Thank you so much for sharing your satisfy experience about your recent stay at the Golden Silk Boutique Hotel. It was nice to meet & talk to you . Your comment has been shared with our team who always strive to bring to the guests a memorable experience and an enjoyable break that they deserve. We look forward... More

Midleton, Cork, Ireland
Contributor
20 reviews 20 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Nobody warned me that Hanoi is so polluted that your eyes sting as you walk around. However the Golden Silk hotel is an oasis of calm cool elegance in all the chaos of the Old Quarter. Our room was facing the back and was very quiet. As we were only there one night, we did not spend a lot of... More

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Melissa O Thank you very much for sharing your comments about your recent stay at Golden Silk Boutique hotel. I am delighted to read your positive feedbacks about hotel service & facilities. I appreciate your good will to recommend us to anyone visiting Hanoi & I believe that your nice comment will serve as an encouragement to all of... More

Tauranga, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Friendly, welcoming staff for whom nothing seemed to be too much trouble. We had arrived on the overnight train from Sapa, so landed in reception at 6.15am. Whilst our allocated room, unsurprisingly, was not ready, we were offered another one at a 50% discount (about $US30 from memory), so a good compromise. Sadly, it turned out to be an inside... More

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear WoodiesNZ, Thank you so much for sharing your satisfy experience about your recent stay at the Golden Silk Boutique Hotel. It is great to hear that our services were met your expectation & you "would be happy to stay in time and time again". Your comment has been shared with our team who always strive to bring to the... More

Ho Chi Minh City, Vietnam
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Actually I love this fancy boutique hotel. Have been staying there probably 20 - 30 times during the last 3 years whenever I have biz trips to Hanoi (I'm living in Saigon). Actually not a biz hotel but stop over tourist hotel. But nice and cosy to stay for a few nights, quite central and much more reasonable compared to... More

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Sneckerich, First of all, on behalf of the Hotel management, I would like to express my sincere thank for your loyalty & value support to us during the past. I am terribly sorry for the bad experience you had about the water system & appreciate your frank feedback. Sneckerich, please be rest assured that we, Golden Silk Hotel Management,... More

mayo
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 3 nights at the Silk Path Hotel in Hanoi as part of our travels through Vietnam and we all loved it. It is beautifully presented/decorated and very modern. Wi-Fi is free which is an added bonus. Some of the rooms are very small so ask for an upgrade. We were lucky enough to receive an upgrade for the... More

Was this review helpful? Yes 2
Melbourne, Australia
Top Contributor
59 reviews 59 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Golden Silk Hotel in the Old Quarter of Hanoi is centrally located to everything you could wish for from the copious street markets and lane way cafe's to the various landmarks of the Turtle Lake, monuments and architectural sights of historic Hanoi. Backpackers are not this hotels target market - this is perfectly suited to to the traveller who... More

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear liquidseal, Thank you so much for your 5* review you have shared about Golden Silk Boutique hotel. I am happy to hear that we made your trip was a perfect one & you enjoyed the hotel's location. I will definitely share your comment with our team and it will certainly serve to motivate us all to continue to provide... More

Christchurch
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed with my wife for 3 nights and enjoyed the hotel greatly. Fantastic location and staff very helpful. We booked a luxury room with a balcony which was worth it to watch down on the Hanoi traffic. Everything was very clean and food good. Also very close to lots of food and markets. Would stay agaim

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Edwerido, Great to hear from you and know that your experience with us was an enjoyable one and you would come back again. Thanks you for your review & we look forward to welcoming you back to the Golden Silk Boutique hotel soon. Kind regards, Emily Chu General Manager More

Anahola
Contributor
20 reviews 20 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms are quiet and a good value for an upscale hotel. You can walk to just about anything you would want to do in Hanoi, or the front desk staff will arrange for a ride. The spoke good English and were accommodating to my laundry, bag storage, and requests for information. They arranged a cooking class for my small... More

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Jakki N, Great to hear these comments about your stay in our Golden Silk Boutique hotel! I am happy to know that you were enjoyed our service & location! Thank you for noticing the excellent customer service that our FO team provided. I have shared your nice review to our team & Jenna who always strive to bring to... More

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Additional Information about Golden Silk Boutique Hotel

Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
Number of rooms: 55
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