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All 490 Hanoi hotels

Golden Silk Boutique Hotel

4.0 of 5 Boutique Hotel   |   109-111 Hang Gai Street, Hanoi 21200, Vietnam
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85%
Ranked #85 of 490 hotels in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
CSRHERTS
  • Overview
  • Reviews (344)
  • Photos (160)
  • Amenities
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  • Room tips (103)
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344 people have reviewed this hotel

Traveler rating
    155
    139
    37
    7
    6
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39
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21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed here as part of a tour and found it outstanding. Cleanliness, room size and specification, friendliness all excellent. The hotel is well positioned in the centre of the city with easy access to restaurants, shops, the Water Puppet theatre, etc

Was this review helpful? Yes 2
Metro Manila, Philippines
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Golden Silk is located along the silk street of Hanoi's Old Quarter. The rooms aren't huge, but they are very clean, modern and have also the amenities a traveler needs. Wifi and cable tv is free, and the hotel also gives complimentary drinking water daily. The staff's very professional and always ready to assist. The hotel is also nicely located... More

Was this review helpful? Yes 4
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Korina M, Warmest greetings from Golden Silk Boutique Hotel. Thank you so much for your review you have shared regarding your recent stay with us. I am delight that the hotel location, room & service were matched the level of comfort and security as your expectation. i am happy to hear that you had enjoyed your stay at Golden... More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

After a horrendous one night stay in another hotel on the next street, this place was heaven. We stayed here for 3 nights and had peaceful sleep despite being on a busy street. Comfortable rooms with cable tv and bathtub, friendly staff, good service and excellent location.

Was this review helpful? Yes 4
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Jachhh, It is great to hear that your "best stay in Vietnam"was our Golden Silk Boutique Hotel. I would like to thank you so much for your kind word & sharing your experience about us on Tripadvisor. Jachhh, I hope to soon welcome you back at the Golden Silk Boutique Hotel. With my best regards, Emily Chu General Manager More

Somerset england
Top Contributor
111 reviews 111 reviews
50 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived late afternoon off a flight from Hue City. First impression, check in all good, and never had to wait around, we had a Studio Suite. The room was very pleasant, with a balcony out over the street / main entrance. Everything you could need was supplied even free bottled water. Nice shower and a meal laid on by our... More

Was this review helpful? Yes 2
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Mike424u, Thank you for sharing your experience with our Golden Silk Boutique hotel! I am very pleased to hear that your stay with us was an enjoyable one! Thanks for sharing your experience about "the western steak meal". I am sorry that taste does not meet your expectation and want you to know our chef will work harder with... More

Perth, Australia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This a great hotel in a terrific location and the staff and service was wonderful. As a family of two adults and 2 children aged 12 and 10 we shared one of the Suites and the extra beds were in the room and made up on our arrival. The breakfast was lovely and catered well for two vegetarians. Take advantage... More

Was this review helpful? Yes 2
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Madyogi, Thank you so much for sharing your experience about your recent stay at the Golden Silk Boutique Hotel. I am happy to hear that you had a "lovely stay"with us & enjoyed hotel facilities & location as well. Madyogi, I hope to soon welcome you back at the Golden Silk Boutique Hotel. Warm regards, Emily Chu General Manager More

NSW
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I landed in Hanoi at the start of our Vietnam and Cambodia tour. We stayed at the Golden Silk Boutique Hotel for 2 nights. The rooms were comfortable and the staff extremely friendly. The room service was excellent and one of the staff there even got us takeaway vegetarian food on the first night. The staff went... More

Was this review helpful? Yes
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear SareNSW, Thank you for sharing your recent experience at our Golden Silk Boutique Hotel! I am sorry that the hotel facilities & room size are not met your expectation. I also would like to thank you for highlighting our positive points like Location, service & staff. I will definitely to share your comment with team & it is always... More

Marina del Rey, California
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am still traveling in Asia and now at the JW Marriott in Seoul, a 5 star hotel. I would like to compare my experience at the Golden Silk with the Marriott. The Golden Silk would compete on service, friendliness and attention to the hotel guest's needs. Here is the good news, at a 1/3 rd of the price. I... More

Review collected in partnership with this hotel

Was this review helpful? Yes 8
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Ron L, Warmest greetings from Golden Silk Boutique Hotel. Thank you so much for your "Amazing" review you have shared regarding your recent stay with us. I am delight that you appraised our service as good as the Marriott & very happy to hear that you had enjoyed your stay at Golden Silk Hotel & I will make sure... More

Doha, Qatar
Top Contributor
62 reviews 62 reviews
25 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfect location in the centre of the tourist district of Hanoi. The staff were incredibly helpful, and more than happy to help with any questions. Only gripe is the size of the rooms, with several only having windows pointing into the stairwell. However a benefit of this is a lack of sound from the busy street outside.

Was this review helpful? Yes 3
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear ADFezzer, I would like to thank you for taking the time to share your experience at the Golden Silk Boutique hotel. I is great to hear that you had enjoyed the "perfect location"of Hotel & "the incredibly helpful staff" as well. We look forward to welcoming you back "home". With my best regards, Emily Chu General Manager More

Tusket, Canada
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my first stop on a two week trip to Vietnam. Hanoi can be a cultural shock upon arrival but the hotel was reassuringly pleasant and the staff friendly. The room was nice and well appointed. The location was excellent as it was close to many restaurants, shops and ATMs. It was a short walk to the lake and... More

Was this review helpful? Yes 3
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear MemereLynn, Thank you so much for sharing your recent experience at our Golden Silk Boutique Hotel. It is great to learn that you had a pleasant stay & the hotel's location & service are met your expectation. Thank you for noting that we are "Elegant Hotel in Old Quarter" & I will make sure to pass your great comment... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My fiance and I started off our travels in Vietnam with a stay in The Golden Silk and were so glad we splurged a bit. We'd arrived from London at around 6am and were fully expecting our room not to be ready. The staff welcomed is in and asked if we would like to pop up for breakfast while our... More

Was this review helpful? Yes 8
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Lizzie U, Thank you so much for the "fantastic" review you have shared regarding your recent stay with the Golden Silk Boutique Hotel. I was delighted to hear that you enjoyed your stay at Golden Silk Hotel & I will make sure to pass your comment to the team who always strive to bring to the guests a memorable... More

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Additional Information about Golden Silk Boutique Hotel

Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
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Room/suite (56)
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Hotel & grounds (21)
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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style
#11 Luxury Hotel in Hanoi #41 Business Hotel in Hanoi #42 Family Hotel in Hanoi #46 Romantic Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
"Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more   less 
Number of rooms
55

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