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Golden Silk Boutique Hotel

#107 of 512 Hotels in Hanoi
Certificate of Excellence
4.0 of 5
Hotel website
109-111 Hang Gai Street, Hanoi 21200, Vietnam
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Golden Silk Boutique Hotel
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Ranked #107 of 512 Hotels in Hanoi
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
AngelinaKa
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457 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel before and after travelling to Halong Bay. On our return from Halong Bay we were upgraded to a lovely room with a balcony overlooking the busy street below which was very nice. Breakfast is good. We ate dinner in the restaurant the first night and the beef pho was the best I have eaten in Vietnam.... More 

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Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Annie20202014, Thank you so much for sharing your satisfy experience of your recent stay at Golden Silk Boutique Hotel. We are happy to hear that you liked the Beef noodle at our restaurant & it has been priced as the best in Vietnam. We also Thank you for your goodwill to recommend us with others. We look forward to... More 

Freetown, Sierra Leone
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a great room overlooking the street so you could watch the world go by. The room itself was very clean and comfortable, the staff friendly and efficient. It's also in a great location. Would stay here again.

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Annie20202014, Thank you for taking time to write such a complimentary review about Golden Silk Boutique Hotel and the staff. We are delighted that you enjoyed your stay with us. It has been our pleasure serving you and thank you again for choosing Golden Silk Boutique Hotel. We look forward to serving you again soon. Kind regards, Emily Chu... More 

Sydney, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This boutique hotel has great service. Friendly and courteous staff well trained to pamper the guests. Rooms are well appointed. Bed is perfect. Bathroom modern and clean. Found only one PowerPoint suitable for charging laptop otherwise having to take out a lamp power to charge a mobile. A little noisy with some loud guests but that is not the hotel... More 

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear John W, Thank you so much for sharing your satisfy experience about your recent stay at the Golden Silk Boutique Hotel. We look forward to welcoming you back soon. Kind regards, Emily Chu General Manager More 

Stockton, New Jersey
Top Contributor
95 reviews 95 reviews
21 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms are impeccable and spacious with all the usual amenities. The bathroom had a soaking tub but we did not use it. Staff were very friendly and helpful. WiFi reception was great. I would just list one caution about the food. The first night we stayed we were tired from walking around the city in the rain looking for long... More 

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Sandra M, Thank you so much for sharing your satisfy experience about your recent stay at the Golden Silk Boutique Hotel. We look forward to welcoming you back soon. Kind regards, Emily Chu General Manager More 

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel in downtown Hannoi. Rooms are very spacious and excellent facilities. Bathroom is awesome and separate bath and shower thank goodness. Clean, modern and classy. Included free breakfast was not great as the restaurant is tiny and very busy and the staff seemed unable to cope. Selection was not great either, again I suspect was because there is no... More 

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Paul K, Thank you so much for sharing your satisfy experience about your recent stay at the Golden Silk Boutique Hotel. We look forward to welcoming you back soon. Kind regards, Emily Chu General Manager More 

Trung Khanh
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I've been here, and guards were aloud to me about parking and nasty attitude. When I say that because of the reservations made me try out later, he was loud, even to assault me. I do not know what happened to him ?? bad attitude to women and I will never come back here

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear loantse, Thank you so much for letting us know that issue. On behalf of the hotel management i do apology for the inconvenience caused to you. I had a meeting immediately with security team & already take action with this staff. Please accept our apologies & give us a chance to show you how excellent services of the Golden... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A friend and I stayed at this hotel for two nights in March 2015. This was our first time to Vietnam and the first hotel of the trip. From the outside it didn't look like much but once inside it was lovely!! Our room was nice and a very good size. The location of the hotel is perfect, on Silk... More 

Was this review helpful? Yes 2
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Claire W, Thank you so much for sharing your satisfy experience about your recent stay at the Golden Silk Boutique Hotel. We look forward to welcoming you back soon. Kind regards, Emily Chu General Manager More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here 4 nights on the 4th night we were up graded to the Presidential suit we did have a few hitches with air port transport but no big deal the room was nice and clean and we booked the junior suit which had a balcony the motel is in the old quarter so we could see all the... More 

Was this review helpful? Yes 2
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Colleen c, Thank you so much for sharing your satisfy experience about your recent stay at the Golden Silk Boutique Hotel. We look forward to welcoming you back soon. Kind regards, Emily Chu General Manager More 

Ho Chi Minh City, Vietnam
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is located at very good location which can access to many interesting places in Old Quarter. However, the deluxe room is so small without windows and the bathroom is extremely small esp with bathtub. The breakfast buffet is average - just suitable for 1-2 nights

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Jodiemoon80, Thank you so much for sharing your recent experience about your stay at the Golden Silk Boutique Hotel. I do hope that you would come back to stay with us & a room with view will be assigned for our return guests. Just drop me an email when the chance comes. Looking forward to hearing from you soon.... More 

Senior Contributor
36 reviews 36 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good location in the center of Hanoi, walking distance to the lake and the old Hanoi. Rooms are ok not very large but the bed was large , breakfast is ok too, could be a little bit faster but we were on holiday.

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Philippe b, Thank you so much for sharing your satisfy experience about your recent stay at the Golden Silk Boutique Hotel. We look forward to welcoming you back soon. Kind regards, Emily Chu General Manager More 

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