We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 496 Hanoi hotels

Golden Silk Boutique Hotel

4.0 of 5 Boutique Hotel   |   109-111 Hang Gai Street, Hanoi 21200, Vietnam
Hotel website
Hotel amenities
Offers & Announcements
01 dish of Vietnames Food
Save Saved
You added Golden Silk Boutique Hotel to your Saves list
Golden Silk Boutique Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
85%
Ranked #85 of 496 hotels in Hanoi
Certificate of Excellence 2014
A recent review
  • Overview
  • Reviews (363)
  • Photos (164)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (108)
  • Location
  • More
Write a Review

363 people have reviewed this hotel

Traveler rating
    168
    143
    39
    7
    6
See reviews for
41
181
20
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with a group of 6. We had an issue with our original room booking which was not the hotel's fault, but did cause some mutual frustration. Emily, the manager, sorted out the issue and we were very happy with what was achieved. That night one of our group had a phone pick-pocketed and we had to get... More

Was this review helpful? Yes 6
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Cory B, Thank you for sharing the experience you recently had at our Golden Silk Boutique Hotel! I am sorry for the issue with your room booking at the begining & it is pleasing to hear that you were happy with my solution. Cory B, thanks again for sharing and hope we will have the opportunity for you to... More

Christ
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel, great location. You walk out the front door and you are right into the middle of the hustle and bustle of the old quarter. Only a couple of blocks from the lake. Staff really helpful, and the laundry service is quite reasonably priced compared with some of the other places we stayed. Lovely breakfast available as well

Was this review helpful? Yes 7
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Jo P, Thank you so much for your 5* review you have shared about Golden Silk Boutique hotel. I am glad to hear that you had "a peaceful stay" & had found out "Staff really helpful", the "reasonable laundry service", "Lovely breakfast“ , "nice clean rooms” and enjoyed our “great breakfast and exceptional service” as well. Jo P, we... More

Melbourne
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Great Location, very central to shops, restaurants, old quarter and attractions. Lovely foyer entrance. staff were efficient and courteous but not overly enthusiastic. Room was very comfortable and clean. Breakfast more than adequate with lots of variety. Overall a very pleasant stay and I would have no hesitation in recommending it.

Was this review helpful? Yes 7
New York, New York, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Golden Silk our last night in Vietnam, and we booked a Luxury Terrace Suite to end the trip in style. Basically, for me this hotel had a big mix of positives and negatives. Positives: The room was really large, with a huge bed. The balcony would have been great but unfortunately it was raining during our... More

Was this review helpful? Yes 3
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Becca K, Thank you for sharing your recent experience at our Golden Silk Boutique Hotel! I am sorry that your overall impression was mixed, but do appreciate the feedback! Please be assured that your detailed comments are already under review & We hope that you will present us the opportunity to better serve you in the near future. Becca... More

exeter UK
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for two nights in luxury room. Very comfortable. It was great to be able to walk out to the Dong Xuan market and Bach Ma Temple. Our room was at the back and quiet. We found staff helpful. Ticked the boxes for our short stay in Hanoi.

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear purrfect2402, It is great to hear that you had enjoyed 02 nights stay at Luxury room in our Golden Silk Boutique Hotel & as well as its "great location". Purrfect2402, Thanks you for your review & I trust that your travels will bring you back to Hanoi in the not too distant future and hope that we will have... More

Melbourne
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The GSBH represents the best value for money in the heart of the Old Quarter. A very professionally run hotel where you will receive great service from all staff. The hotel offers a luxury sanctum of peace and quiet in an area bursting with enterprise and commotion. The rooms were well appointed, to some they may seem on the edge... More

Was this review helpful? Yes 5
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear GalaxyExpress, Thank you so much for the "GOLDEN" review of our hotel and staff performance! I have shared your review with the entire team and it will certainly serve to motivate us all to continue to provide a great service that the Golden Silk Boutique hotel has become known for! I do hope that we will one day have... More

Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights in January 2014. The location is great - within walking distance of all of the activity of the city, restauarants and the lake, etc. Our room faced the street and was noisy but it quieted down late in the evening. Staff was not as pleasant or helpful as other hotels we stayed at in... More

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Mike X, Great to hear from you and know that your experience with us was an enjoyable one and you would come back again. Thanks you for your review & we look forward to welcoming you back to the Golden Silk Boutique hotel in the not far distance. Kind regards, Emily Chu General Manager More

Byron Bay, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place was a good little find, a small and quite luxurious hotel right with a decent breakfast buffet and charming service - and a total bargain. We booked a suite, and half expected it to be awful because it was so cheap, but the room was great, and we loved staying here. We were here for 5-6 nights and... More

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Wonderlust74, I thank you so much for your kind review you have shared regarding your recent stay with us. I am delight that the hotel location, room & service were met your expectation. I will make sure to pass your comment to the team who always strive to bring to the guests a memorable experience and an enjoyable break... More

Haslemere
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location of the hotel is fabulous right in the old quarter and vibrancy that this brings. The staff are excellent in every respect - their charm, and willingness to make your stay as perfect as possible is obvious to all and was greatly appreciated. But I am afraid that that is where the complements stop. I do not expect... More

Was this review helpful? Yes 3
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Bracken3Haslemere, Thank you for sharing your recent experience at our Golden Silk Boutique Hotel! On behalf of the hotel management I would like to express my sincerely apologies for the inconveniences that you appear to have encountered. Bracken3Haslemere, please be rest assured that we have immediately worked out with the chamber maid & FnB manager so that we must... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed initially 2 nights. 2 rooms. Our room was tiny, but the welcome services were great. Kids enjoyed their big room. Location is excellent and near to all must see attractions. We stayed one more night before leaving Vietnam and to our pleasant surprise we got our room upgraded to ex. Suite. That was lovely and completely different experience.... More

Was this review helpful? Yes
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Yasir O, Warmest greetings from Golden Silk Boutique Hotel. I thank you so much for your review you have shared regarding your recent stay with us. I am delight that the hotel location, room & service were met your expectation. I will make sure to pass your comment to the team who always strive to bring to the guests... More

Owners: What's your side of the story?
If you own or manage Golden Silk Boutique Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Golden Silk Boutique Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Golden Silk Boutique Hotel

Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Odigeo, Hotels.com, Tingo, Agoda, Otel, Venere and HotelsClick so you can book your Golden Silk Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

164 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (146)
Viewed
Room/suite (56)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (21)
Viewed
View from room (11)
Viewed
Bathroom (18)
Viewed
Dining (10)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Bathroom (1)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Hanoi with
any amenities

Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Restaurant Room Service Suites
Hotel Style
#10 Luxury Hotel in Hanoi #35 Business Hotel in Hanoi #45 Family Hotel in Hanoi #48 Romantic Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
"Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more   less 
Number of rooms
55

Questions & Answers

Questions? Get answers from Golden Silk Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer