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Golden Silk Boutique Hotel

#96 of 519 Hotels in Hanoi
Certificate of Excellence
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109-111 Hang Gai Street, Hanoi 21200, Vietnam
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Golden Silk Boutique Hotel
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490 Reviews from our TripAdvisor Community

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Traveler rating
    216
    209
    48
    9
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • All months
    (490)
  • Mar-May only
    (156)
  • Jun-Aug only
    (106)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (117)
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hanoi
Level Contributor
73 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a great small hotel in an excellent location. The staff make sure everything works and meet your needs. They are knowledgeable and willing to work hard to meet your needs. The breakfast is great and served with wonderful smiles. Eggs are cooked to order and buffet items change daily. The hotel is in the center of shopping and... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Stayed here for a few nights. It was good value for money. The rooms were lovely and the breakfast was good (especially the banana pancakes!). If you're not bothered about having a swimming pool this is a good hotel to stay in as it's very central, just around the corner from Sword Lake. The bathroom set up in the rooms... More 

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Singapore, Singapore
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

I was a bit worry as I've never stay in a hotel room alone. However, my worried was wiped off totally when I step into my room as I felt so cozy, comfortable & at ease. Tea was served at the reception on my 2nd checked-in when I returned fm Halong Bay. Felt so welcome & like returning home. Everyday... More 

Was this review helpful? Yes
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear PatLek, Thank you for taking time to write such a nice and detailed review about Golden Silk Boutique Hotel. We are delighted that you enjoyed your stay with us & had a feeling like home. We look forward to serving you again soon. Kind regards, Emily Chu General Manager More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Good choice in the heart of the old quarter. Close to the lake and markets. Good value for money. Attentive staff. Would definitely stay again if visiting Hanoi. Restaurant decent and good value. Super breakfasts.

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Chris J, Thank you so much for sharing your satisfy experience about your recent stay at the Golden Silk We are very happy to hear that you would definitely stay again with us if visiting Hanoi again. It has been our pleasure serving you and thank you again for choosing Golden Silk Boutique Hotel. We look forward to serving... More 

Frankfurt, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Service, Breakfast, Location was top. We had the room without window but anyway spent time mostly outside. Next time we would choose one with window. Wifi was ok. Closed to the restaurants in the Old Square. This hotel is really worth the money.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear MichaelfromEU, Thank you for taking time to write such a nice and detailed review about Golden Silk Boutique Hotel. We are delighted that you enjoyed your stay with us despite in a room without view. Please feel free to contact me for your next visit to Hanoi & you will get a free upgrade to the room with nice... More 

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We would definitely stay in this Hotel again. We had a balcony room on Main Street which was great. If noise bothers you take ear plugs. This Hoel is within walking distance to the Lake, Markets & Restraunts.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear 47none, Thank you so much for sharing your satisfy experience about your recent stay at the Golden Silk Boutique Hotel. Do tell your friends about us when they are headed this way so that we can look after them too, Thank you again for choosing Golden SIlk Boutique Hotel and we look forward to serving you again soon. Kind... More 

Sydn
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good value for money hotel, located in the Old Quarter. Staff were pleasant and accommodating. Close to all we wanted to see and do - shopping, restaurants, sight seeing, walk to the lake, etc. Would book here again if we ever went back.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear gregn202, Thank you so much for sharing your satisfy experience about your recent stay at the Golden Silk Boutique Hotel. We are delighted that you found out the hotel location & services to your liking. Please email to us at anytime you need a room to stay at Hanoi. We look forward to serving you again soon. Kind regards,... More 

London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a great hotel. We needed to book a hotel for our first night pretty quickly before out flight to Hanoi from Singapore. We looked at a fair few of them but decided to book this and we were certainly not disappointed!! It is a lovely hotel and great value for money, food was excellent. This felt the equivalent of... More 

Was this review helpful? Yes 2
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Nume0875, Thank you so much for sharing your satisfy experience about your recent stay at the Golden Silk We are delighted that you are happy to stay with us. It has been our pleasure serving you and thank you again for choosing Golden Silk Boutique Hotel. We look forward to serving you again soon. Kind regards, Emily Chu General... More 

Bath, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located smack bang in the middle of Hanoi old town with plenty of shopping and sight seeing close by. The staff have been lovely and very friendly. Breakfast is good and the room was nice too. The bed was huge and very comfy with great pillows (my wife loved the pillows). Not sure Hanoi is on my... More 

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Martin K Thank you very much for sharing experiences about your recent stay at the Golden Silk Boutique Hotel. It is great to hear that you & your wife were very happy with the bed & pillows in the room. Once again, thank you for feedback and we look forward in welcoming you back to stay with us on... More 

San Ramon, California
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This would have been an average, but nice, hotel were it not for the incredibly loud rooms on the front of the building (facing the main street). All night the cars were honking their horns. Maybe this could be somewhat remedied by replacing all the windows and glass door with better insulated alternatives. The room was very nice, except for... More 

Was this review helpful? Yes
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear SalamatJalan, Thank you very much for taking the time to write a review of your stay at Golden Silk Boutique Hotel. Your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. The full details of your feedback was shared with our Executive Team and actions have... More 

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