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All 494 Hanoi hotels

Golden Silk Boutique Hotel

4.0 of 5 Boutique Hotel   |   109-111 Hang Gai Street, Hanoi 21200, Vietnam
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Golden Silk Boutique Hotel
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85%
Ranked #84 of 494 hotels in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Jo P Christ
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  • Reviews (360)
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360 people have reviewed this hotel

Traveler rating
    165
    143
    39
    7
    6
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41
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22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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Christ
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great hotel, great location. You walk out the front door and you are right into the middle of the hustle and bustle of the old quarter. Only a couple of blocks from the lake. Staff really helpful, and the laundry service is quite reasonably priced compared with some of the other places we stayed. Lovely breakfast available as well

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Melbourne
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Great Location, very central to shops, restaurants, old quarter and attractions. Lovely foyer entrance. staff were efficient and courteous but not overly enthusiastic. Room was very comfortable and clean. Breakfast more than adequate with lots of variety. Overall a very pleasant stay and I would have no hesitation in recommending it.

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New York, New York, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at the Golden Silk our last night in Vietnam, and we booked a Luxury Terrace Suite to end the trip in style. Basically, for me this hotel had a big mix of positives and negatives. Positives: The room was really large, with a huge bed. The balcony would have been great but unfortunately it was raining during our... More

Was this review helpful? Yes 2
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Becca K, Thank you for sharing your recent experience at our Golden Silk Boutique Hotel! I am sorry that your overall impression was mixed, but do appreciate the feedback! Please be assured that your detailed comments are already under review & We hope that you will present us the opportunity to better serve you in the near future. Becca... More

exeter UK
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed for two nights in luxury room. Very comfortable. It was great to be able to walk out to the Dong Xuan market and Bach Ma Temple. Our room was at the back and quiet. We found staff helpful. Ticked the boxes for our short stay in Hanoi.

Was this review helpful? Yes
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear purrfect2402, It is great to hear that you had enjoyed 02 nights stay at Luxury room in our Golden Silk Boutique Hotel & as well as its "great location". Purrfect2402, Thanks you for your review & I trust that your travels will bring you back to Hanoi in the not too distant future and hope that we will have... More

Melbourne
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The GSBH represents the best value for money in the heart of the Old Quarter. A very professionally run hotel where you will receive great service from all staff. The hotel offers a luxury sanctum of peace and quiet in an area bursting with enterprise and commotion. The rooms were well appointed, to some they may seem on the edge... More

Was this review helpful? Yes 3
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear GalaxyExpress, Thank you so much for the "GOLDEN" review of our hotel and staff performance! I have shared your review with the entire team and it will certainly serve to motivate us all to continue to provide a great service that the Golden Silk Boutique hotel has become known for! I do hope that we will one day have... More

Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights in January 2014. The location is great - within walking distance of all of the activity of the city, restauarants and the lake, etc. Our room faced the street and was noisy but it quieted down late in the evening. Staff was not as pleasant or helpful as other hotels we stayed at in... More

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Mike X, Great to hear from you and know that your experience with us was an enjoyable one and you would come back again. Thanks you for your review & we look forward to welcoming you back to the Golden Silk Boutique hotel in the not far distance. Kind regards, Emily Chu General Manager More

Byron Bay, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This place was a good little find, a small and quite luxurious hotel right with a decent breakfast buffet and charming service - and a total bargain. We booked a suite, and half expected it to be awful because it was so cheap, but the room was great, and we loved staying here. We were here for 5-6 nights and... More

Was this review helpful? Yes
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Wonderlust74, I thank you so much for your kind review you have shared regarding your recent stay with us. I am delight that the hotel location, room & service were met your expectation. I will make sure to pass your comment to the team who always strive to bring to the guests a memorable experience and an enjoyable break... More

Haslemere
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location of the hotel is fabulous right in the old quarter and vibrancy that this brings. The staff are excellent in every respect - their charm, and willingness to make your stay as perfect as possible is obvious to all and was greatly appreciated. But I am afraid that that is where the complements stop. I do not expect... More

Was this review helpful? Yes 3
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Bracken3Haslemere, Thank you for sharing your recent experience at our Golden Silk Boutique Hotel! On behalf of the hotel management I would like to express my sincerely apologies for the inconveniences that you appear to have encountered. Bracken3Haslemere, please be rest assured that we have immediately worked out with the chamber maid & FnB manager so that we must... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed initially 2 nights. 2 rooms. Our room was tiny, but the welcome services were great. Kids enjoyed their big room. Location is excellent and near to all must see attractions. We stayed one more night before leaving Vietnam and to our pleasant surprise we got our room upgraded to ex. Suite. That was lovely and completely different experience.... More

Was this review helpful? Yes
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Yasir O, Warmest greetings from Golden Silk Boutique Hotel. I thank you so much for your review you have shared regarding your recent stay with us. I am delight that the hotel location, room & service were met your expectation. I will make sure to pass your comment to the team who always strive to bring to the guests... More

Toronto, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wonderful boutique hotel centrally located in the old quarter perfect for walking around. Great staff, clean rooms, modern decor and amenities, breakfast was good. Free Wifi and drinking water daily. Nice sitting area in front to catch all of the city buzz. Careful crossing the street motorists do not slow down. ever.

Was this review helpful? Yes 7
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear RoseKnows416, Thank you for sharing your experience at our Golden Silk Boutique Hotel Hanoi! I am pleased to see that you enjoyed the Great location, friendly staff, professional service of our Hotel! Glad also to know that the level of service you received from our staff was satisfying and that we can expect you back with us for another... More

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Additional Information about Golden Silk Boutique Hotel

Address: 109-111 Hang Gai Street, Hanoi 21200, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Silk Boutique Hotel 4*
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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style
#10 Luxury Hotel in Hanoi #33 Business Hotel in Hanoi #43 Family Hotel in Hanoi #48 Romantic Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
"Elegance in Exclusive Luxury" 55 rooms and suites opening 01 March 2012, captivating vistas of Hanoi's old quarter. ... more   less 
Number of rooms
55

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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