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Golden Silk Boutique Hotel

#100 of 512 Hotels in Hanoi
Certificate of Excellence
4.0 of 5
Hotel website
109-111 Hang Gai Street, Hanoi 21200, Vietnam
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Golden Silk Boutique Hotel
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Ranked #100 of 512 Hotels in Hanoi
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
nights57 Wollongong
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470 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wollongong
Top Contributor
75 reviews 75 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is in an excellent location in the silk selling area of the old city. You can walk everywhere (dodging the chaotic traffic), including many of the sights and lots of restuarants. The room was a good size, and quite comfortable. However, like many Hanoi buildings, this one is tall and narrow, so many of the rooms do not... More 

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Fort St. John B.C
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Golden Silk Hotel on the advise of our Travel Agent - Indochina Voyages (Nam and Tim). They selected the perfect hotel for us. It is right in the middle of Old Town Hanoi. You can walk everywhere. The employees at the hotel are very friendly, courteous, and helpful. The rooms are beautiful! We actually requested rooms... More 

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1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in Golden Silk for a few days and we were very happy with the rooms and service overall. Morning buffet was rich and good. But! Make sure you ask for a corner room, as they are the only ones with windows! I think that's a general advice for most Hanoi center hotels :)

Was this review helpful? Yes 3
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Exceeding expectations comes here at Golden Silk Hanoi! Frustrated spa massage outside and just tried the one on 11th floor and it was fascinating with the spa manager recommendation. Stayed in 5* (Hilton Hanoi Opera) (3) nights before heading to ha long bay and the service was horrible except Mr Anh at reception (I saw many black jackets running up... More 

Was this review helpful? Yes 2
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Pstropion, Thank you for taking time to write such a nice and detailed review about Golden Silk Boutique Hotel. We are delighted that you enjoyed your stay with us. It has been our pleasure serving you and thank you again for choosing Golden Silk Boutique Hotel. We look forward to serving you again soon. Kind regards, Emily Chu General... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We read some excellent reviews of this hotel in the Old Quarter of Hanoi, so decided this would be our base for our stay in Vietnam's capital city. We were not disappointed! We booked our stay directly with the hotel - Vu Thuy Ly or "Lee" as she introduced herself, handled our booking, along with our travel while in the... More 

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Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear RachAucott, Thank you so much for sharing your satisfy experience about your recent stay at the Golden Silk Boutique Hotel & your goodwill to recommend our Hotel to others. We look forward to welcoming you back to Golden Silk Boutique Hotel soon. Kind regards, Emily Chu General Manager More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This lovely hotel, situated in the heart of old town Hanoi is a great value for money hotel - especially if you book last minute... Friendly staff, classic vietnamese service, good breakfast, clean and luxurious rooms. Only downside was the spa massage, which dissapointed a bit in quality.

Was this review helpful? Yes 2
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear David L, Thank you so much for taking time to write a review about your recent stay at the Golden Silk Boutique Hotel. I am glad that our services, rooms & food were met your expectation BUT I am regret that you was not really happy at Silk Spa. I had reviewed all services there seriously & make sure... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

If you are seeking a comfy (4 star) hotel close to to both the Old Quarter and Hoan Kiem Lake, and only a 5 minute stroll from the city centre then this is where you should begin your search! My company FRANKO'S Rail Tours of VIETNAM conducts rail tours of Vietnam since 1992...and most of our clients are "baby boomers"... More 

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Frank O, Thank you so much for sharing your satisfy experience about your recent stay at the Golden Silk Boutique Hotel. We are delighted that you enjoyed your stay with us and appreciated the services what we were provided. Do tell your friends about us when they are headed this way so that we can look after them too,... More 

Melbourne, Australia
2 reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here 3 nights at Golden Silk, it was split over single nights due to tours into Sapa and Halong Bay. The staff allowed us to leave our main case overnight so we could travel lighter the nights we were not at the hotel. They provided us breakfast even after the night we didn't actually stay there. Staff were... More 

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Sniff33, Thank you for taking time to write such a nice and detailed review about Golden Silk Boutique Hotel. We are delighted that you enjoyed your stay with us. It has been our pleasure serving you and thank you again for choosing Golden Silk Boutique Hotel. We look forward to serving you again soon. Kind regards, Emily Chu General... More 

St George, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed 3 nights in this hotel, very comfortable we had a double room with double french doors opening onto a balcony overlooking the street. Very quiet at night, staff were very friendly. We had no problem exchanging AUD at front desk. Great food each morning for breakfast. I would love to stay here again next time I am in... More 

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall nice hotel, very small room. Stayed in a deluxe room. Very clean & simple. The staff are friendly. Food selection was limited. Location, you could walk out onto the street & atm machine a couple of doors down if you need to use it. Plenty of shops around to purchase gifts. Easy to wave down a taxi. Recommend going... More 

Was this review helpful? Yes 1
Emily C, General Manager at Golden Silk Boutique Hotel, responded to this review

Dear Beduhn77, Thank you so much for your nice review about the Golden Silk Boutique Hotel. I do hope that you have another chance to stay in a bigger & higher room category in our hotel. Please feel free to contact me for an upgrading if you come back Ha Noi. Looking forward to welcoming you back to the Golden... More 

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